A METTRE A JOUR (IMPORTANT !) - TRIMESTRE DE PUBLICATION : | 2 | |
Nombre d'erreurs de calcul : | 6 | |
Nombre d'erreurs de formules : | 0 | |
Onglet | Type de contrôle | Erreurs de calcul |
Group - conso accounts (1) | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Group - conso accounts (2) | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Absence / présence d'erreurs de formules | OK | |
Group - comparable basis | Nb d'écarts en colonne > 2 M€ | 2 |
Présence de données non attendues | 0 | |
Group - segment reporting | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 2 k | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Telecoms - financial KPIs | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Telecoms - operational KPIs | Nb d'écarts en colonne > 2 k | 0 |
Nb d'écarts entre onglets > 2 k | 0 | |
Absence / présence d'erreurs de formules | OK | |
France - Geographical scope KPIs | Nb d'écarts en colonne > 2 k | 0 |
Nb d'écarts entre onglets > 2 k | 0 | |
Absence / présence d'erreurs de formules | OK | |
France financials | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
France KPIs | Nb d'écarts en colonne > 2 k | 0 |
Absence / présence d'erreurs de formules | OK | |
Europe financials | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Europe financials (Spain) | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Europe financials (Poland) | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Europe financials (Belgium & Lux.) | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Europe financials (Central Europe) | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Europe KPIs | Nb d'écarts en colonne > 2 k | 0 |
Absence / présence d'erreurs de formules | OK | |
A&ME financials | Nb d'écarts en colonne > 2 M€ | 1 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
A&ME KPIs | Nb d'écarts en colonne > 2 k | 3 |
Absence / présence d'erreurs de formules | OK | |
Enterprise financials | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK | |
Enterprise KPIs | Nb d'écarts en colonne > 2 k | 0 |
Absence / présence d'erreurs de formules | OK | |
IC&SS | Nb d'écarts en colonne > 2 M€ | 0 |
Nb d'écarts en ligne > 2 M€ | 0 | |
Nb d'écarts entre onglets > 1 M€ ou 0,1 % | 0 | |
Présence de données non attendues | 0 | |
Absence / présence d'erreurs de formules | OK |
Orange Investors data book | 3Q 2021 | ||
Table of contents | |||
Sheet | Page | ||
Definitions | Glossary | Sheet 1 | 2 |
Group | Profit & loss statement, operating cash flow and capital evolution | Sheet 2 | 4 |
Cash flow statement & Net financial debt of telecoms activities | Sheet 3 | 8 | |
Comparable basis data | Sheet 4 | 9 | |
Segment reporting: Profit & loss statement by segment | Sheet 5 | 11 | |
Telecoms activities | Financial KPIs: Revenues, EBITDAaL and eCAPEX by segment | Sheet 6 | 15 |
Operational KPIs | Sheet 7 | 19 | |
Orange - Market France | Operational KPIs | Sheet 8 | 21 |
France | Financial figures | Sheet 9 | 22 |
Operational KPIs | Sheet 10 | 24 | |
Europe | Financial figures | Sheet 11 | 26 |
Operational KPIs | Sheet 12 | 36 | |
Africa & Middle East | Financial figures | Sheet 13 | 43 |
Operational KPIs | Sheet 14 | 45 | |
Enterprise | Financial figures | Sheet 15 | 46 |
Operational KPIs | Sheet 16 | 48 | |
International Carrier & Shared Services | Financial figures | Sheet 17 | 49 |
Front page'!A1 | GROUP Glossary | |
1. Financial KPIs | ||
Revenues | ||
1.01 | Revenues by activity | Provide Group revenues split in convergent services, mobile only services, fixed only services, IT & integration services, wholesale, equipment sales and other revenues. |
1.02 | Convergent services | Revenues from B2C convergent offers (excluding equipment sales). A convergent offer is defined as an offer combining at least a broadband access (xDSL, FTTx, cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs). Convergent services revenues do not include incoming and visitor roaming revenues. |
1.03 | Mobile only services | Revenues from mobile offers (excluding B2C convergent offers and equipment sales) and M2M connectivity. Mobile only services revenues do not include incoming and visitor roaming revenues. |
1.04 | Fixed only services | Revenues from fixed offers (excluding B2C convergent offers and equipment sales). It includes (i) conventional fixed telephony, (ii) fixed broadband services, and (iii) business solutions and networks (with the exception of France, for which essential business solutions and networks are supported by Enterprise). For the Enterprise segment, fixed-only service revenues include sales of network equipment related to the operation of voice and data services. |
1.05 | IT & Integration services | Revenues from unified communication and collaboration services (Local Area Network and telephony, advising, integration, project management, video conferencing offers), hosting and infrastructure services (including Cloud Computing), applications services (customer relations management and other applications services), security services, machine-to-machine (excluded connectivity) as well as sales of equipment related to the above products and services. |
1.06 | Wholesale | Revenues with third-party telecom operators for (i) mobile : incoming, visitor roaming, domestic mobile interconnection (i.e. network sharing and domestic roaming agreement) and MVNO, and for (ii) fixed carriers services. |
1.07 | Equipment sales | Revenues from all mobile and fixed equipment sales, excluding (i) equipment sales associated with the supply of IT & Integration services, (ii) sales of network equipment related to the operation of voice and data services in the Enterprise operating segment, and (iii) equipment sales to dealers and brokers. |
1.08 | Other revenues | Include (i) equipment sales to brokers and dealers, (ii) portal, on-line advertsing revenues, (iii) corporate transversal business line activities, and (iv) other miscellaneous revenues. |
1.09 | Retail services (B2C+B2B) | Aggregation of revenues from (i) convergent services, (ii) mobile only services, (iii) fixed only services, and (iv) IT & Integration services. |
P&L elements | ||
1.10 | External purchases | Include the following operationnal expenses, excluding leases set within the scope of the standard IFRS 16: (i) commercial expenses & content costs (see 1.11), (ii) interconnection costs (see 1.12), (iii) other network expenses and IT expenses (see 1.13), and (iv) other external purchases (including overheads, real estate fees, purchases of other services and service fees, purchases of equipment and other supplies held in inventory, call center outsourcing expenses and other external services, net of capitalized goods and services produced). |
1.11 | Commercial and equipment expenses & content rights | Purchases of handsets and other products sold, retail fees and commissions, advertising, promotional, sponsoring and rebranding expenses, and content costs. Excluding leases set within the scope of the standard IFRS 16. |
1.12 | Network expenses & interconnection costs | Service fees and inter-operator costs (network expenses and interconnection costs). Excluding leases set within the scope of the standard IFRS 16. |
1.13 | Other network expenses & IT expenses | Other IT&N expenses. Outsourcing expenses for operations and technical maintenance, and IT expenses. Excluding leases set within the scope of the standard IFRS 16. |
1.14 | Labour expenses | Wages and employee benefit expenses (net of capitalized costs), employee profit sharing expenses, and share-based compensation expenses. |
1.15 | EBITDAaL | EBITDAaL (EBITDA after Leases) corresponds to operating income (i) before depreciation and amortization of fixed assets, effects resulting from business combinations, reclassification of translation adjustment from liquidated entities, impairment of goodwill and fixed assets, share of profits (losses) of associates and joint ventures, (ii) after interest on lease liabilities and on liabilities related to financed assets, and (iii) adjusted for significant litigation, specific labor expenses, fixed assets, investments and businesses portfolio review, restructuring programs costs, acquisition and integration costs and, where appropriate, other specific items. |
Cash flow elements | ||
1.20 | eCAPEX | eCAPEX correspond to (i) investments in property, plant and equipment and intangible assets, excluding telecommunications licenses and financed assets, and (ii) less the price on disposals of fixed assets. |
1.21 | Operating cash flow | EBITDAaL (see 1.15) minus eCAPEX (see 1.20). |
1.22 | Change in working capital requirement | Change in gross inventories, plus change in gross trade receivables, plus change in trade payables for other goods and services, plus change in other customer contract assets and liabilities, plus change in other assets and liabilities (excluding receivables and payables related to operating taxes and levies). |
1.23 | Other operational items | Of which (i) disbursements related to "Part-Time for Seniors" plan in France (TPS) and related to restructuring and integration costs, (ii) (ii) gap between lease liabilities' repayments and their non-monetary effects included in EBITDAaL, and (iii) elimination of other non-monetary effects included in EBITDAaL. |
1.24 | Organic cash flow | Organic cash flow from telecoms activities corresponds to net cash provided by operating activities, minus (i) repayments of lease liabilities and on debts related to financed assets, and (ii) purchases and sales of property, plant and equipment and intangible assets, net of the change in the fixed assets payables, (iii) excluding effect of telecommunication licenses paid and excluding effect of significant litigations paid (and received). |
1.25 | Net financial debt variation | Variation of net financial debt (see 1.26). |
Net financial debt | ||
1.26 | Net financial debt | Net financial debt as defined and used by Orange does not include Mobile Financial Services activities for which the concept is not relevant. It consists of (a) financial liabilities excluding operating payables (translated into euros at the year-end closing rate) including derivative instruments (assets and liabilities), less (b) cash collateral paid, cash, cash equivalents and financial assets at fair value. Furthermore, financial instruments designated as cash flow hedges included in net financial debt are set up to hedge in particular items that are not included therein, such as future cash flows. As a consequence, the portion of these unmatured hedging instruments recorded in other comprehensive income is added to the gross financial debt to offset this temporary difference. |
Comparable basis | ||
1.30 | Data on a comparable basis | Data presented with comparable perimeter and foreign exchange for the preceding period. |
2. Operational KPIs | ||
Group KPIs | ||
2.01 | Group accesses | Number of mobile accesses (see 2.20) and fixed accesses (see 2.30). Excluding MVNOs customers and accesses of entities accounted for under the equity method. |
Convergent KPIs | ||
2.10 | Convergent customers | Number of B2C customers holding an offer combining at least a broadband access (xDSL, FTTx, cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs). The convergent customer base is equal to the broadband convergent access base (see 2.35). |
2.11 | Convergent ARPO (quarterly) | Average Revenues Per Offer (ARPO) of convergent services are calculated by dividing (a) the service revenues (excluding IFRS 15 adjustment) from convergent offers billed to the B2C customers over the past three months, by (b) the weighted average number of convergent customers over the same period. The weighted average number of convergent customers is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of convergent customers at the start and end of the month. ARPO is expressed in monthly data. |
Mobile KPIs | ||
2.20 | Mobile accesses (excl. MVNOs) | Number of active SIM cards, including (i) M2M and (ii) business and internet everywhere. Excluding MVNOs customers and accesses of entities accounted for under the equity method. |
2.21 | Contract | Mobile customer with whom Orange has a formal contractual agreement with a billing on a monthly basis for access fees and for any additional voice or data use. |
2.22 | Prepaid | Number of mobile customers paying in advance for any use of data or voice, via the purchase of refills, without a contractual agreement binding the customer to Orange. |
2.23 | M2M (machine-to-machine) | Number of SIM cards dedicated to exchange of information between machines that is established between the central control system (server) and any type of equipment, through one or several commmunication networks. |
2.24 | Mobile convergent accesses | Number of mobile accesses of convergent customers (see 2.10). |
2.25 | Mobile only accesses | Number of mobile accesses (see 2.20) excluding mobile convergent accesses (see 2.24). |
2.26 | MVNO customers | Hosted MVNO customers on Orange networks. |
2.27 | Mobile volume market share (in %) | Number of mobile customer divided by the population of the country at the end of the period multiplied by the penetration subscription rate. Most recent quarter published correponds to company estimates. |
2.28 | Mobile only ARPO (quarterly) | Average Revenues Per Offer (ARPO) of mobile only services are calculated by dividing (a) the service revenues (excluding IFRS 15 adjustment and M2M) from mobile only offers billed to the customers over the past three months, by (b) the weighted average number of mobile only customers (excluding M2M) over the same period. The weighted average number of mobile only customers is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of customers at the start and end of the month. ARPO is expressed in monthly data. Mobile only ARPO does not include incoming and visitors roaming revenues. |
2.29 | Mobile contract churn excluding M2M (quarterly) | Number of total mobile contract customers (excluding M2M) who disconnect or are considered to have disconnected from the network, voluntarily or involuntarily (excluding money-back return and fraudulent connections) over the past three months, divided by the weighted average number of total contract customers (excluding M2M) over the same period. The mobile contract churn rate is expressed in yearly data. |
Fixed KPIs | ||
2.30 | Fixed accesses | Number of fixed retail accesses (see 2.31) and fixed wholesale accesses (see 2.XX) operated by Orange. Excluding accesses of entities accounted for under the equity method. |
2.31 | Fixed retail accesses | Number of retail fixed broadband accesses (see 2.33) and fixed narrowband accesses (see 2.32). |
2.32 | Fixed broadband accesses | Number of fixed broadband accesses : xDSL (ADSL and VDSL), FTTx, cable, Fixed-4G (fLTE) and other broadband accesses (satellite, Wimax and others). |
2.33 | Naked xDSL accesses | The naked xDSL access offer is aimed at subscribers who do not wish to keep a standard and separate telephone contract. In France and Poland, Orange also offers wholesale naked ADSL to other operators, allowing their customers, especially the ones residing in areas where full unbundling is unavailable, to dispense with the traditional telephone subscription. |
2.34 | Fixed broadband convergent accesses | Number of B2C customers holding an offer combining at least a broadband access (xDSL, FTTx, cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs). The broadband convergent cutomer base is equal to the convergent access base (see 2.10). |
2.35 | Fixed broadband only accesses | Number of fixed broadband accesses (see 2.33) excluding broadband convergent accesses (see 2.35). |
2.36 | Fixed narrowband accesses | Number of retail narrowband accesses (mainly PSTN accesses, payphones and others). Aditionnal analog lines on a narrowband access are not taken into account. |
2.37 | Fixed wholesale accesses | Number of fixed broadband and narrowband wholesale accesses operated by Orange. |
2.38 | Fixed only broadband ARPO (quarterly) | Average Revenues Per Offer (ARPO) of fixed only broadband services are calculated by dividing (a) the service revenues (excluding IFRS 15 adjustment) from fixed only broadband offers billed to the customers over the past three months, by (b) the weighted average number of fixed only broadband customers over the same period. The weighted average number of fixed only broadband customers is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of customers at the start and end of the month. ARPO is expressed in monthly data. |
2.39 | Broadband volume market share (in %) | Number of Orange fixed broadband accesses divided by the number of fixed broadband accesses in the market. |
2.40 | Net adds broadband market share (in %) | Quarterly Orange fixed broadband net adds divided by the quarterly fixed broadband net adds in the market. |
2.41 | FTTH and cable homes connectable | Number of households for which optical fiber is deployed close to the households, for which there are no constraints to connect future customers, and to which Orange can access, either through its own deployments, or through third-party operators under co-financing, purchase or rental agreements. |
Enterprise KPIs | ||
2.50 | Enterprise - XoIP | Number of XoIP connections that consists in BIV (Business Internet Voix) + BIC (Business Internet Centrex) + BTIP (Business Talk IP) + BTC (Business Talk Centrex). |
Other KPIs | ||
2.60 | Headcount (end of period) | Number of employees working on the last day of the period, including permanent contracts and fixed-term contracts. |
2.61 | Headcount (average cumulated FTE) | Average number of active employees over the period, pro-rata to their working time, including permanent contracts and fixed-term contracts. FTE = Full Time Equivalent. |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | GROUP Consolidated accounts | ||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||||||||||||||||||||||||||||||||||||||
1Q19cb | 1Q20 | 2Q19cb | 2Q20 | 1H19cb | 1H20 | 3Q19cb | 3Q20 | 4Q19cb | 4Q20 | 2H19cb | 2H20 | FY19cb | FY20 | 1Q20cb | 1Q21 | 2Q20cb | 2Q21 | 1H20cb | 1H21 | 3Q20cb | 3Q21 | 4Q20cb | 4Q21 | 2H20cb | 2H21 | FY20cb | FY21 | CTRL 1H/Q 1H N-2cb | CTRL 1H/Q 1H N-1 | CTRL 2H/Q 2H N-2cb | CTRL 2H/Q 2H N-1 | CTRL FY/Q FY N-2cb | CTRL FY/Q FY N-1 | CTRL FY/H FY N-2cb | CTRL FY/H FY N-1 | CTRL 1H/Q 1H N-1cb | CTRL 1H/Q 1H N | CTRL 2H/Q 2H N-1cb | CTRL 2H/Q 2H N | CTRL FY/Q FY N-1cb | CTRL FY/Q FY N | CTRL FY/H FY N-1cb | CTRL FY/H FY N |
Profit & loss statement | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 10,290 | 10,394 | 10,413 | 10,375 | 20,703 | 20,769 | 10,504 | 10,584 | 10,944 | 10,917 | 21,448 | 21,501 | 42,151 | 42,270 | 10,265 | 10,315 | 10,288 | 10,551 | 20,553 | 20,867 | 10,551 | 10,508 | - | - | - | - | - | - | - | - | - | 1 | (10,551) | (10,508) | (31,104) | (31,374) | (20,553) | (20,867) | |||||
Telecoms activities | 10,291 | 10,395 | 10,414 | 10,375 | 20,705 | 20,771 | 10,505 | 10,585 | 10,945 | 10,921 | 21,450 | 21,506 | 42,155 | 42,277 | 10,267 | 10,317 | 10,288 | 10,553 | 20,555 | 20,870 | 10,552 | 10,509 | - | 1 | - | - | - | 1 | - | - | - | - | (10,552) | (10,509) | (31,107) | (31,379) | (20,555) | (20,870) | |||||
Mobile Financial Services | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |||||
Eliminations | (1) | (1) | (1) | 0 | (2) | (1) | (1) | (1) | (1) | (4) | (2) | (5) | (4) | (7) | (1) | (2) | 0 | (2) | (2) | (4) | (1) | (2) | - | - | - | - | - | (1) | - | (1) | (1) | - | 1 | 2 | 2 | 6 | 2 | 4 | |||||
External purchases | 1.10 | (4,335) | (4,378) | (4,286) | (4,168) | (8,620) | (8,546) | (4,393) | (4,261) | (4,814) | (4,877) | (9,207) | (9,138) | (17,827) | (17,684) | (4,317) | (4,342) | (4,129) | (4,391) | (8,446) | (8,733) | (4,251) | (4,298) | 1 | - | - | - | 1 | - | - | - | - | - | 4,251 | 4,298 | 12,697 | 13,031 | 8,446 | 8,733 | ||||
Commercial and equipment expenses & content rights | 1.11 | (1,727) | (1,637) | (1,715) | (1,458) | (3,443) | (3,095) | (1,755) | (1,673) | (2,105) | (2,100) | (3,861) | (3,772) | (7,303) | (6,868) | (1,615) | (1,735) | (1,439) | (1,748) | (3,054) | (3,483) | (1,667) | (1,739) | (1) | - | (1) | 1 | (1) | - | 1 | (1) | - | - | 1,667 | 1,739 | 4,721 | 5,222 | 3,054 | 3,483 | ||||
Network expenses & interconnection costs | 1.12 | (1,122) | (1,174) | (1,126) | (1,158) | (2,248) | (2,332) | (1,174) | (1,106) | (1,158) | (1,090) | (2,333) | (2,196) | (4,581) | (4,529) | (1,159) | (1,073) | (1,154) | (1,125) | (2,312) | (2,198) | (1,111) | (1,068) | - | - | (1) | - | (1) | (1) | - | (1) | 1 | - | 1,111 | 1,068 | 3,424 | 3,266 | 2,312 | 2,198 | ||||
Other network expenses & IT expenses (Other IT&N expenses) | 1.13 | (828) | (859) | (770) | (840) | (1,598) | (1,698) | (808) | (847) | (835) | (958) | (1,643) | (1,805) | (3,241) | (3,503) | (842) | (896) | (825) | (870) | (1,667) | (1,766) | (836) | (837) | - | 1 | - | - | - | 1 | - | - | - | - | 836 | 837 | 2,503 | 2,603 | 1,667 | 1,766 | ||||
Property, general expenses, capitalized costs and others | (657) | (708) | (674) | (712) | (1,331) | (1,420) | (656) | (635) | (715) | (729) | (1,371) | (1,365) | (2,702) | (2,785) | (701) | (638) | (711) | (648) | (1,412) | (1,286) | (637) | (653) | - | - | - | (1) | - | (1) | - | - | - | - | 637 | 653 | 2,049 | 1,939 | 1,412 | 1,286 | |||||
Other operating income & expenses | 52 | 51 | 99 | (54) | 151 | (3) | 102 | 20 | (37) | 27 | 66 | 47 | 217 | 44 | 57 | 47 | (51) | 49 | 6 | 96 | 26 | 74 | - | - | 1 | - | 1 | - | - | - | - | - | (26) | (74) | (32) | (170) | (6) | (96) | |||||
Labour expenses | 1.14 | (2,193) | (2,195) | (2,182) | (2,147) | (4,375) | (4,342) | (1,944) | (1,991) | (2,180) | (2,132) | (4,124) | (4,122) | (8,499) | (8,465) | (2,172) | (2,169) | (2,135) | (2,205) | (4,308) | (4,373) | (1,984) | (1,982) | - | - | - | 1 | - | - | - | (1) | (1) | 1 | 1,984 | 1,982 | 6,291 | 6,356 | 4,308 | 4,373 | ||||
Operating taxes and levies | (889) | (915) | (318) | (317) | (1,206) | (1,232) | (321) | (352) | (292) | (340) | (613) | (692) | (1,819) | (1,924) | (910) | (881) | (313) | (307) | (1,222) | (1,188) | (351) | (339) | 1 | - | - | - | 1 | - | - | - | 1 | - | 351 | 339 | 1,574 | 1,527 | 1,222 | 1,188 | |||||
Amortization and impairment of financed assets | (1) | (9) | (3) | (12) | (3) | (22) | (4) | (15) | (6) | (18) | (10) | (34) | (14) | (55) | (9) | (21) | (12) | (21) | (22) | (41) | (15) | (21) | 1 | (1) | - | (1) | - | (1) | (1) | 1 | (1) | 1 | 15 | 21 | 36 | 63 | 22 | 41 | |||||
Amortization and impairment of rights of use assets | (307) | (317) | (320) | (335) | (627) | (652) | (314) | (367) | (328) | (365) | (642) | (731) | (1,269) | (1,384) | (313) | (358) | (333) | (372) | (647) | (731) | (366) | (363) | - | - | - | 1 | - | - | - | (1) | (1) | (1) | 366 | 363 | 1,012 | 1,093 | 647 | 731 | |||||
Interest expenses on lease liabilities and on liabilities related to financed assets | (31) | (29) | (34) | (30) | (65) | (59) | (32) | (33) | (31) | (30) | (63) | (63) | (128) | (122) | (28) | (27) | (28) | (31) | (57) | (58) | (33) | (29) | - | - | - | - | - | - | - | - | (1) | - | 33 | 29 | 89 | 87 | 57 | 58 | |||||
EBITDAaL | 1.15 | 2,587 | 2,601 | 3,371 | 3,312 | 5,958 | 5,914 | 3,597 | 3,584 | 3,256 | 3,182 | 6,854 | 6,767 | 12,812 | 12,680 | 2,573 | 2,565 | 3,286 | 3,272 | 5,859 | 5,837 | 3,576 | 3,550 | - | 1 | 1 | 1 | 1 | 1 | - | (1) | - | - | (3,576) | (3,550) | (9,435) | (9,387) | (5,859) | (5,837) | ||||
Telecoms activities | 2,631 | 2,635 | 3,404 | 3,350 | 6,035 | 5,985 | 3,634 | 3,613 | 3,301 | 3,241 | 6,935 | 6,854 | 12,970 | 12,839 | 2,607 | 2,592 | 3,326 | 3,300 | 5,933 | 5,893 | 3,607 | 3,579 | - | - | - | - | - | - | - | - | - | 1 | (3,607) | (3,579) | (9,540) | (9,471) | (5,933) | (5,893) | |||||
% of revenues | 25.6% | 25.3% | 32.7% | 32.3% | 29.1% | 28.8% | 34.6% | 34.1% | 30.2% | 29.7% | 32.3% | 31.9% | 30.8% | 30.4% | 25.4% | 25.1% | 32.3% | 31.3% | 28.9% | 28.2% | 34.2% | 34.1% | |||||||||||||||||||||
Mobile Financial Services | (44) | (34) | (34) | (38) | (78) | (72) | (37) | (29) | (45) | (59) | (82) | (88) | (160) | (160) | (35) | (29) | (40) | (28) | (75) | (56) | (31) | (29) | - | - | - | - | - | - | - | - | - | 1 | 31 | 29 | 106 | 86 | 75 | 56 | |||||
Eliminations | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | (1) | (1) | 1 | 1 | - | - | - | - | (1) | (1) | |||||
Presentation adjustments (1) | (55) | 29 | (73) | (197) | (129) | (168) | 82 | 76 | 88 | (23) | 170 | 52 | 41 | (115) | 29 | (190) | (197) | (253) | (168) | (443) | 76 | 330 | (1) | - | - | (1) | (1) | - | - | 1 | - | - | (76) | (330) | 92 | 113 | 168 | 443 | |||||
Amortization of fixed assets | (3,549) | (3,585) | (7,134) | (3,523) | (3,499) | - | - | 3,523 | 3,499 | ||||||||||||||||||||||||||||||||||
Effects resulting from business combinations, Reclassification of translation adjustment from liquidated entities | 0 | 0 | 0 | 0 | 0 | - | - | - | - | ||||||||||||||||||||||||||||||||||
Impairment of goodwill and fixed assets | 1 | (31) | (30) | 1 | (3,706) | - | - | (1) | 3,706 | ||||||||||||||||||||||||||||||||||
Share of profits (losses) of associates and joint ventures | (6) | 4 | (2) | (5) | 1 | - | - | 5 | (1) | ||||||||||||||||||||||||||||||||||
Neutralization of financial interest included in EBITDAaL | 59 | 63 | 122 | 57 | 58 | - | - | (57) | (58) | ||||||||||||||||||||||||||||||||||
EBIT | 2,250 | 3,271 | 5,521 | 2,220 | (1,752) | - | - | (2,220) | 1,752 | ||||||||||||||||||||||||||||||||||
Telecoms activities | 2,337 | 3,378 | 5,715 | 2,309 | (1,676) | - | - | (2,309) | 1,676 | ||||||||||||||||||||||||||||||||||
Mobile Financial Services | (87) | (108) | (195) | (90) | (77) | - | - | 90 | 77 | ||||||||||||||||||||||||||||||||||
Eliminations | 1 | 1 | 1 | 1 | 1 | - | (1) | (1) | (1) | ||||||||||||||||||||||||||||||||||
Financial result | (744) | (570) | (1,314) | (436) | - | 436 | |||||||||||||||||||||||||||||||||||||
Income tax | (491) | 1,339 | 848 | (417) | - | 417 | |||||||||||||||||||||||||||||||||||||
Consolidated net income of continuing operations | 1,016 | 4,039 | 5,055 | (2,605) | - | 2,605 | |||||||||||||||||||||||||||||||||||||
Consolidated net income of discontinued operations | 0 | 0 | 0 | 0 | - | - | |||||||||||||||||||||||||||||||||||||
Consolidated net income | 1,015 | 4,040 | 5,055 | (2,605) | - | 2,605 | |||||||||||||||||||||||||||||||||||||
Non controlling interests | 88 | 145 | 233 | 165 | - | (165) | |||||||||||||||||||||||||||||||||||||
Consolidated net income - Group share | 927 | 3,895 | 4,822 | (2,769) | - | 2,769 | |||||||||||||||||||||||||||||||||||||
(1) Significant litigations, Specific labor expenses, Fixed assets, investments & businesses portfolio review, Restructuring program costs, Acquisition & integration costs and Other specific items. | |||||||||||||||||||||||||||||||||||||||||||
Operating cash flow | |||||||||||||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 2,588 | 2,602 | 3,372 | 3,312 | 5,960 | 5,914 | 3,597 | 3,584 | 3,256 | 3,182 | 6,854 | 6,767 | 12,812 | 12,680 | 2,573 | 2,565 | 3,286 | 3,272 | 5,859 | 5,837 | 3,576 | 3,550 | - | - | 1 | 1 | (1) | - | (2) | (1) | - | - | (3,576) | (3,550) | (9,435) | (9,387) | (5,859) | (5,837) | ||||
eCAPEX | 1.20 | 1,631 | 1,580 | 1,871 | 1,576 | 3,502 | 3,156 | 1,715 | 1,730 | 2,040 | 2,247 | 3,755 | 3,977 | 7,257 | 7,132 | 1,566 | 1,760 | 1,565 | 2,085 | 3,131 | 3,845 | 1,727 | 1,709 | - | - | - | - | - | (1) | - | (1) | - | - | (1,727) | (1,709) | (4,858) | (5,554) | (3,131) | (3,845) | ||||
Telecoms activities | 1,623 | 1,574 | 1,862 | 1,567 | 3,486 | 3,142 | 1,708 | 1,723 | 2,035 | 2,238 | 3,743 | 3,961 | 7,229 | 7,102 | 1,559 | 1,754 | 1,556 | 2,079 | 3,115 | 3,832 | 1,718 | 1,707 | 1 | 1 | - | - | 1 | - | - | (1) | - | (1) | (1,718) | (1,707) | (4,833) | (5,540) | (3,115) | (3,832) | |||||
% of revenues | 15.8% | 15.1% | 17.9% | 15.1% | 16.8% | 15.1% | 16.3% | 16.3% | 18.6% | 20.5% | 17.5% | 18.4% | 17.1% | 16.8% | 15.2% | 17.0% | 15.1% | 19.7% | 15.2% | 18.4% | 16.3% | 16.2% | |||||||||||||||||||||
Mobile Financial Services | 8 | 6 | 8 | 8 | 16 | 14 | 6 | 7 | 5 | 9 | 11 | 16 | 28 | 30 | 7 | 6 | 9 | 6 | 16 | 13 | 8 | 1 | - | - | - | - | 1 | - | 1 | - | - | 1 | (8) | (1) | (24) | (13) | (16) | (13) | |||||
Operating cash flow (EBITDAaL - eCAPEX) | 1.21 | 957 | 1,022 | 1,501 | 1,737 | 2,458 | 2,759 | 1,883 | 1,854 | 1,216 | 936 | 3,099 | 2,790 | 5,555 | 5,548 | 1,007 | 805 | 1,721 | 1,187 | 2,727 | 1,992 | 1,849 | 1,841 | - | - | - | - | (2) | (1) | (2) | (1) | (1) | - | (1,849) | (1,841) | (4,577) | (3,833) | (2,727) | (1,992) | ||||
Capital evolution | |||||||||||||||||||||||||||||||||||||||||||
Number of ordinary shares at the end of the period | 2,660,056,999 | 2,660,056,599 | 2,660,056,599 | ||||||||||||||||||||||||||||||||||||||||
Weighted average number of ordinary shares outstanding - basic | 2,654,514,167 | 2,656,122,534 | 2,659,134,113 | ||||||||||||||||||||||||||||||||||||||||
Weighted average number of ordinary shares outstanding - diluted | 2,682,021,278 | 2,683,788,856 | 2,659,134,113 | ||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | - | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | - | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | - | ||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | - | ||||||||||||||||||||||||||||||||||||||||||
ABSENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |||||||||||||||||||||
CTRL (revenues) | interne | - | - | - | - | - | (1) | - | - | - | - | - | - | - | - | (1) | - | - | - | - | 1 | - | 1 | - | - | - | - | - | - | ||||||||||||||
CTRL (external purchases) | interne | (1) | - | (1) | - | - | (1) | - | - | (1) | - | 1 | - | - | 1 | - | - | - | - | (1) | - | - | (1) | - | - | - | - | - | - | ||||||||||||||
CTRL (EBITDAaL) | interne | (1) | (1) | (1) | - | (2) | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (EBITDAaL) | interne | - | - | 1 | - | - | - | - | - | - | - | - | - | 1 | - | 1 | 2 | - | - | - | (1) | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (EBITDAaL) | interne | 1 | (1) | 2 | - | - | 1 | (1) | (1) | - | - | (1) | (1) | - | - | - | 1 | (1) | (1) | 2 | (2) | (1) | - | - | - | - | - | - | - | ||||||||||||||
CTRL (EBIT) | interne | - | (1) | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (EBIT) | interne | - | - | - | 1 | (2) | - | - | - | - | |||||||||||||||||||||||||||||||||
CTRL (consolidated net income) | interne | - | - | - | (2) | - | - | ||||||||||||||||||||||||||||||||||||
CTRL (consolidated net income) | interne | (1) | 1 | - | - | - | - | ||||||||||||||||||||||||||||||||||||
CTRL (consolidated net income, Group share) | interne | - | - | - | (1) | - | - | ||||||||||||||||||||||||||||||||||||
CTRL (non controlling interest) | interne | - | - | - | (1) | - | - | ||||||||||||||||||||||||||||||||||||
CTRL (EBITDAaL) | interne | (1) | (1) | (1) | - | (2) | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (eCAPEX) | interne | - | - | 1 | 1 | - | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | 1 | 1 | - | - | - | - | - | - | ||||||||||||||
CTRL (EBITDAaL - eCAPEX) | interne | - | - | - | 1 | - | 1 | 1 | - | - | 1 | - | - | - | - | - | - | - | - | (1) | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - conso accounts (2) / EBITDAaL / Telecoms) | externe | - | - | - | - | ||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (2) / eCAPEX / Telecoms) | externe | - | - | - | - | ||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (2) / EBITDAaL - eCAPEX / Telecoms) | externe | - | - | 1 | - | ||||||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / revenues / Telecoms) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Telecoms - financial KPIs / EBITDAaL / Telecoms) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | (0) | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Telecoms - financial KPIs / eCAPEX / Telecoms) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - segment reporting / revenues / Group) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / Telecoms) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / MFS) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / Eliminations | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / external purchases) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / labour expenses) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / other operating income & expenses) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / operating taxes and levies) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Group) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Telecoms) | externe | - | - | - | - | - | (0) | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / MFS) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Eliminations) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / adjustments) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / amortization of fixed assets) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / effects resulting from business combinations, reclass. of cumulative translation adjustment from liquidated entities) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / impairment of goodwill and fixed assets) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / share of profit/loss of associates) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBIT / Group) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBIT / Telecoms) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBIT / MFS) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBIT / Eliminations) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL Telecoms / % of revenues) | externe | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | GROUP Consolidated accounts | ||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||
1H20 | 2H20 | FY20 | 1H21 | 2H21 | FY21 | CTRL (FY N-1) | CTRL (FY N) |
Cash flow statement & Net financial debt of telecoms activities | |||||||
Operating cash flow (EBITDAaL - eCAPEX) (telecom activities) | 1.21 | 2,843 | 2,893 | 5,736 | 2,060 | - | (2,060) |
EBITDAaL (telecoms activities) | 1.15 | 5,985 | 6,854 | 12,839 | 5,893 | - | (5,893) |
eCAPEX (telecoms activities) | 1.20 | (3,142) | (3,960) | (7,102) | (3,832) | - | 3,832 |
Change in eCAPEX payables | (340) | 647 | 307 | (284) | - | 284 | |
Change in working capital requirement | 1.22 | (1,017) | 517 | (500) | 382 | - | (382) |
Net interest paid (1) | (559) | (568) | (1,127) | (582) | - | 582 | |
Income paid tax (2) | (527) | (558) | (1,085) | (500) | - | 500 | |
Other operational items | 1.23 | (146) | (692) | (838) | (236) | - | 236 |
Organic cash flow (telecom activities) | 1.24 | 255 | 2,239 | 2,494 | 840 | - | (840) |
Telecommunication licenses paid | (134) | (217) | (351) | (129) | - | 129 | |
Significant litigations paid (and cashed) | (18) | 2,235 | 2,217 | (354) | - | 354 | |
Net of acquisitions and disposals | (18) | (70) | (88) | (286) | - | 286 | |
Subordinated notes issuances & coupons | (186) | (106) | (292) | (475) | - | 475 | |
Dividends to Orange shareholders | (532) | (1,063) | (1,595) | (1,330) | - | 1,330 | |
Minority shareholders remuneration in group subsidiaries | (164) | (61) | (225) | (190) | - | 190 | |
Other financial items | (157) | (28) | (185) | 69 | - | (69) | |
Net financial debt variation: (+) decrease / (-) increase | 1.25 | (954) | 2,930 | 1,976 | (1,855) | - | 1,855 |
Net financial debt | 1.26 | (26,420) | (23,489) | (23,489) | (25,344) | ||
(1) Excluding interests paid on lease liabilities and on liabilities related to financed assets for 132 million euros in 2020 FY. | |||||||
(2) Excluding,in 2020, tax income relating to the settlement of the tax dispute in France in respect of fiscal years 2005‑2006 for 2,246 million euros. | |||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | 0 | ||||||
ABSENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||
CTRL (EBITDAaL - eCAPEX) | interne | - | (1) | (1) | (1) | - | - |
CTRL (Organic cash-flow) | interne | 1 | - | 1 | - | - | - |
CTRL (net debt variation ( (+) decrease / (-) increase)) | interne | 1 | - | 1 | (1) | - | - |
CTRL (Group - conso accounts (1) / EBITDAaL - telecoms activities) | externe | - | - | - | - | ||
CTRL (Group - conso accounts (1) / eCAPEX - telecoms activities) | externe | - | - | - | - | ||
CTRL (Group - conso accounts (1) / EBITDAaL - eCAPEX - telecoms activities) | externe | - | - | (1) | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | GROUP Comparable basis | |||||||||||||||
(in millions of euros) | Currency | revenues (1) | EBITDAaL (1) | eCAPEX (1) | B/S (2) | |||||||||||
Total | Euros | Zloty | Egyptian pound | Other | Total | Euros | Zloty | Egyptian pound | Other | Total | Euros | Zloty | Egyptian pound | Other | Zloty | Egyptian pound |
1Q20 | ||||||||||||||||
actual per currency | EUR | 10,394 | 7,874 | 640 | 220 | 1,660 | 2,601 | 1,954 | 158 | 72 | 417 | 1,580 | 1,266 | 79 | 30 | 204 |
euro exchange rate applied in 1Q20 | 1.00 | 4.32 | 17.37 | 1.00 | 4.32 | 17.37 | 1.00 | 4.32 | 17.37 | 4.55 | 17.34 | |||||
euro exchange rate applied in 1Q21 | 1.00 | 4.54 | 18.92 | 1.00 | 4.54 | 18.92 | 1.00 | 4.54 | 18.92 | 4.65 | 18.46 | |||||
forex impact | EUR | (122) | (31) | (18) | (73) | (29) | (7) | (6) | (16) | (14) | (4) | (2) | (8) | |||
perimeter impact (3) | EUR | (6) | (6) | 0 | 0 | (0) | 0 | (4) | 0 | 0 | 4 | 0 | 0 | 0 | 0 | (0) |
1Q20 comparable basis | EUR | 10,265 | 7,868 | 609 | 202 | 1,587 | 2,573 | 1,950 | 151 | 67 | 405 | 1,566 | 1,266 | 76 | 28 | 196 |
2Q20 | ||||||||||||||||
actual per currency | EUR | 10,375 | 7,874 | 620 | 211 | 1,670 | 3,312 | 2,626 | 162 | 73 | 451 | 1,576 | 1,181 | 106 | 37 | 251 |
euro exchange rate applied in 2Q20 | 1.00 | 4.51 | 17.52 | 1.00 | 4.51 | 17.52 | 1.00 | 4.51 | 17.52 | 4.46 | 18.15 | |||||
euro exchange rate applied in 2Q21 | 1.00 | 4.53 | 18.90 | 1.00 | 4.53 | 18.90 | 1.00 | 4.53 | 18.90 | 4.52 | 18.58 | |||||
forex impact | EUR | (76) | 0 | (3) | (15) | (57) | (25) | (2) | (5) | (18) | (10) | (1) | (3) | (6) | ||
perimeter impact (3) | EUR | (12) | (3) | 0 | 0 | (9) | (1) | (5) | 0 | (0) | 3 | 0 | 0 | 0 | 0 | (0) |
2Q20 comparable basis | EUR | 10,288 | 7,871 | 617 | 196 | 1,604 | 3,286 | 2,622 | 160 | 67 | 437 | 1,565 | 1,181 | 105 | 35 | 245 |
1H20 | ||||||||||||||||
actual per currency | EUR | 20,769 | 15,748 | 1,260 | 432 | 3,330 | 5,914 | 4,580 | 320 | 145 | 868 | 3,156 | 2,447 | 186 | 67 | 456 |
euro exchange rate applied in 1H20 | 1.00 | 4.41 | 17.44 | 1.00 | 4.41 | 17.44 | 1.00 | 4.41 | 17.44 | 4.46 | 18.15 | |||||
euro exchange rate applied in 1H21 | 1.00 | 4.54 | 18.91 | 1.00 | 4.54 | 18.91 | 1.00 | 4.54 | 18.91 | 4.52 | 18.58 | |||||
forex impact | EUR | (198) | 0 | (34) | (33) | (130) | (54) | (9) | (11) | (34) | (25) | (5) | (5) | (14) | ||
perimeter impact (3) | EUR | (18) | (9) | 0 | 0 | (9) | (1) | (8) | 0 | 0 | 7 | 0 | 0 | 0 | 0 | (0) |
1H20 comparable basis | EUR | 20,553 | 15,738 | 1,225 | 398 | 3,191 | 5,859 | 4,572 | 311 | 134 | 842 | 3,131 | 2,447 | 181 | 62 | 441 |
3Q20 | ||||||||||||||||
actual per currency | EUR | 10,584 | 8,047 | 620 | 222 | 1,695 | 3,584 | 2,879 | 167 | 83 | 455 | 1,730 | 1,366 | 87 | 41 | 235 |
euro exchange rate applied in 3Q20 | 1.00 | 4.44 | 18.60 | 1.00 | 4.44 | 18.60 | 1.00 | 4.44 | 18.60 | 4.55 | 18.48 | |||||
euro exchange rate applied in 3Q21 | 1.00 | 4.57 | 18.51 | 1.00 | 4.57 | 18.51 | 1.00 | 4.57 | 18.51 | 4.62 | 18.20 | |||||
forex impact | EUR | (25) | 0 | (17) | 1 | (9) | (9) | (5) | (0) | (4) | (3) | (2) | (0) | (1) | ||
perimeter impact (3) | EUR | (8) | (8) | 0 | 0 | (0) | 0 | (4) | 0 | 0 | 4 | (0) | (0) | 0 | 0 | (0) |
3Q20 comparable basis | EUR | 10,551 | 8,039 | 603 | 223 | 1,686 | 3,576 | 2,876 | 163 | 83 | 455 | 1,727 | 1,366 | 85 | 41 | 235 |
9m20 | ||||||||||||||||
actual per currency | EUR | 31,353 | 23,794 | 1,880 | 654 | 5,025 | 9,498 | 7,460 | 487 | 228 | 1,323 | 4,886 | 3,813 | 273 | 109 | 691 |
euro exchange rate applied in 9m20 | 1.00 | 4.42 | 17.83 | 1.00 | 4.42 | 17.83 | 1.00 | 4.42 | 17.83 | 4.55 | 18.48 | |||||
euro exchange rate applied in 9m21 | 1.00 | 4.55 | 18.78 | 1.00 | 4.55 | 18.78 | 1.00 | 4.55 | 18.78 | 4.62 | 18.20 | |||||
forex impact | EUR | (223) | 0 | (51) | (33) | (139) | (62) | (13) | (11) | (38) | (28) | (7) | (5) | (15) | ||
perimeter impact (3) | EUR | (26) | (17) | 0 | 0 | (10) | (1) | (12) | 0 | 0 | 11 | (0) | 0 | 0 | 0 | (0) |
9m20 comparable basis | EUR | 31,104 | 23,778 | 1,828 | 621 | 4,877 | 9,434 | 7,448 | 474 | 217 | 1,296 | 4,858 | 3,814 | 265 | 103 | 676 |
4Q20 | ||||||||||||||||
actual per currency | EUR | 10,917 | 8,228 | 677 | 221 | 1,791 | 3,182 | 2,466 | 143 | 79 | 494 | 2,247 | 1,740 | 133 | 39 | 335 |
euro exchange rate applied in 4Q20 | 1.00 | 4.51 | 18.71 | 1.00 | 4.51 | 18.71 | 1.00 | 4.51 | 18.71 | 4.56 | 19.25 | |||||
euro exchange rate applied in 4Q21 | 1.00 | 4.36 | 20.87 | 1.00 | 4.36 | 20.87 | 1.00 | 4.36 | 20.87 | 4.50 | 19.30 | |||||
forex impact | EUR | (74) | 0 | 19 | (24) | (69) | (6) | 0 | 6 | (8) | (3) | (12) | 0 | 2 | (4) | (11) |
perimeter impact (3) | EUR | (11) | 8 | 0 | 0 | (19) | (3) | (5) | 0 | 0 | 2 | 0 | 0 | 0 | 0 | (0) |
4Q20 comparable basis | EUR | 10,832 | 8,236 | 696 | 197 | 1,703 | 3,173 | 2,461 | 149 | 70 | 492 | 2,234 | 1,740 | 135 | 35 | 324 |
2H20 | ||||||||||||||||
actual per currency | EUR | 21,501 | 16,275 | 1,297 | 443 | 3,486 | 6,767 | 5,346 | 310 | 162 | 949 | 3,977 | 3,107 | 220 | 80 | 570 |
euro exchange rate applied in 2H20 | 1.00 | 4.47 | 18.66 | 1.00 | 4.47 | 18.66 | 1.00 | 4.47 | 18.66 | 4.56 | 19.25 | |||||
euro exchange rate applied in 2H21 | 1.00 | 4.46 | 19.69 | 1.00 | 4.46 | 19.69 | 1.00 | 4.46 | 19.69 | 4.50 | 19.30 | |||||
forex impact | EUR | (99) | 0 | 2 | (23) | (78) | (15) | 0 | 1 | (8) | (7) | (16) | 0 | (0) | (4) | (11) |
perimeter impact (3) | EUR | (19) | (0) | 0 | 0 | (19) | (3) | (9) | 0 | 0 | 6 | (0) | 0 | 0 | 0 | (0) |
2H20 comparable basis | EUR | 21,383 | 16,275 | 1,299 | 420 | 3,389 | 6,749 | 5,337 | 312 | 153 | 947 | 3,961 | 3,107 | 220 | 76 | 559 |
FY20 | ||||||||||||||||
actual per currency | EUR | 42,270 | 32,022 | 2,556 | 875 | 6,817 | 12,680 | 9,926 | 630 | 307 | 1,817 | 7,132 | 5,554 | 405 | 147 | 1,026 |
euro exchange rate applied in FY20 | 1.00 | 4.44 | 18.05 | 1.00 | 4.44 | 18.05 | 1.00 | 4.44 | 18.05 | 4.56 | 19.25 | |||||
euro exchange rate applied in FY21 | 1.00 | 4.50 | 19.30 | 1.00 | 4.50 | 19.30 | 1.00 | 4.50 | 19.30 | 4.50 | 19.30 | |||||
forex impact | EUR | (297) | 0 | (32) | (57) | (208) | (69) | 0 | (8) | (20) | (41) | (40) | 0 | (5) | (10) | (26) |
perimeter impact (3) | EUR | (38) | (9) | 0 | 0 | (29) | (4) | (17) | 0 | 0 | 13 | (0) | 0 | 0 | 0 | (0) |
FY20 comparable basis | EUR | 41,936 | 32,013 | 2,524 | 818 | 6,580 | 12,607 | 9,909 | 623 | 287 | 1,789 | 7,092 | 5,554 | 400 | 138 | 1,000 |
(1) Average exchange rates over the period used to convert the P&L accounts of the group foreign subsidiaries from local currency to euros. | ||||||||||||||||
(2) End of period exchange rates used to convert the balance sheet accounts of the group foreign subsidiaries from local currency to euros. | ||||||||||||||||
(3) Comparable basis: unaudited figures, subject to adjustments. | ||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 2 | |||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | |||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | |||||||
CTRL (1Q N-1 comparable basis) | interne | - | - | - | - | - | - | - | - | - | ||||||
CTRL (2Q N-1 comparable basis) | interne | - | - | - | - | - | - | - | - | - | ||||||
CTRL (1H N-1 comparable basis) | interne | - | - | - | - | - | - | - | - | - | ||||||
CTRL (3Q N-1 comparable basis) | interne | - | - | - | - | - | - | - | - | - | ||||||
CTRL (9M N-1 comparable basis) | interne | - | - | - | - | - | - | - | - | - | ||||||
CTRL (4Q N-1 comparable basis) | interne | - | 3 | - | - | - | - | - | 2 | - | ||||||
CTRL (2H N-1 comparable basis) | interne | - | - | - | - | - | - | - | - | - | ||||||
CTRL (FY N-1 comparable basis) | interne | - | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | GROUP Segment reporting | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 1H20 | FY20 | 1H21 | FY21 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
France | Europe | Africa & Middle East | Enterprise | IC & SS | Eliminations | Telecoms activities Total | France | Europe | Africa & Middle East | Enterprise | IC & SS | Eliminations | Telecoms activities Total | France | Europe | Africa & Middle East | Enterprise | IC & SS | Eliminations | Telecoms activities Total | France | Europe | Africa & Middle East | Enterprise | IC & SS | Eliminations | Telecoms activities Total | CTRL (1H N-2cb) | CTRL (1H N-1) | CTRL (1H N-2cb) | CTRL (1H N-1) | CTRL (FY N-2cb) | CTRL (FY N-1) | CTRL (FY N-2cb) | CTRL (FY N-1) | CTRL (1H N-1cb) | CTRL (1H N) | CTRL (1H N-1cb) | CTRL (1H N) | CTRL (FY N-1cb) | CTRL (FY N) | CTRL (FY N-1cb) | CTRL (FY N) | ||||||||||||||||||||||||||||
1H19cb | 1H20 | 1H19cb | 1H20 | 1H19cb | 1H20 | 1H19cb | 1H20 | 1H19cb | 1H20 | 1H19cb | 1H20 | 1H19cb | 1H20 | FY19cb | FY20 | FY19cb | FY20 | FY19cb | FY20 | FY19cb | FY20 | FY19cb | FY20 | FY19cb | FY20 | FY19cb | FY20 | 1H20cb | 1H21 | 1H20cb | 1H21 | 1H20cb | 1H21 | 1H20cb | 1H21 | 1H20cb | 1H21 | 1H20cb | 1H21 | 1H20cb | 1H21 | FY20cb | FY21 | FY20cb | FY21 | FY20cb | FY21 | FY20cb | FY21 | FY20cb | FY21 | FY20cb | FY21 | FY20cb | FY21 | Telecoms | Telecoms | Group | Group | Telecoms | Telecoms | Group | Group | Telecoms | Telecoms | Group | Group | Telecoms | Telecoms | Group | Group |
Telecoms - Profit & loss statement | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Revenues | 8,880 | 9,024 | 5,392 | 5,229 | 2,742 | 2,845 | 3,908 | 3,859 | 746 | 728 | (964) | (915) | 20,705 | 20,771 | 18,165 | 18,461 | 10,968 | 10,580 | 5,543 | 5,834 | 7,914 | 7,807 | 1,495 | 1,450 | (1,930) | (1,855) | 42,155 | 42,277 | 8,992 | 8,950 | 5,181 | 5,164 | 2,748 | 3,043 | 3,789 | 3,840 | 729 | 743 | (883) | (869) | 20,555 | 20,870 | 1 | 1 | - | - | (1) | (1) | - | - | |||||||||||||||||||||
External purchases | 1.10 | (3,316) | (3,313) | (3,006) | (2,912) | (1,190) | (1,219) | (1,988) | (1,977) | (1,036) | (970) | 1,960 | 1,898 | (8,576) | (8,493) | (7,046) | (7,101) | (6,176) | (5,959) | (2,398) | (2,443) | (4,058) | (4,019) | (2,035) | (1,951) | 3,978 | 3,891 | (17,735) | (17,582) | (3,318) | (3,440) | (2,892) | (2,940) | (1,176) | (1,212) | (1,907) | (1,943) | (974) | (992) | 1,875 | 1,846 | (8,392) | (8,681) | - | - | - | - | - | - | - | - | ||||||||||||||||||||
Other operating income & expenses | 421 | 353 | (26) | (53) | (70) | (80) | (234) | (252) | 1,049 | 989 | (996) | (983) | 145 | (26) | 842 | 711 | 7 | (65) | (169) | (135) | (469) | (486) | 2,041 | 2,025 | (2,048) | (2,036) | 203 | 15 | 344 | 387 | (45) | (28) | (81) | (104) | (251) | (229) | 1,009 | 1,003 | (992) | (977) | (17) | 52 | 1 | - | (1) | 1 | (1) | - | - | - | |||||||||||||||||||||
Labour expenses | 1.14 | (1,922) | (1,900) | (484) | (455) | (247) | (252) | (999) | (1,035) | (687) | (662) | 0 | 0 | (4,339) | (4,305) | (3,714) | (3,663) | (949) | (912) | (495) | (514) | (1,971) | (2,027) | (1,296) | (1,274) | 0 | 0 | (8,426) | (8,390) | (1,902) | (1,867) | (450) | (465) | (245) | (265) | (1,024) | (1,068) | (648) | (668) | 0 | 0 | (4,269) | (4,333) | - | (1) | (1) | - | - | - | - | - | ||||||||||||||||||||
Operating taxes and levies | (688) | (735) | (141) | (117) | (257) | (264) | (59) | (58) | (62) | (58) | 0 | 0 | (1,206) | (1,231) | (902) | (955) | (242) | (238) | (490) | (552) | (106) | (102) | (79) | (75) | 0 | 0 | (1,819) | (1,923) | (735) | (661) | (116) | (134) | (256) | (295) | (58) | (46) | (58) | (52) | 0 | 0 | (1,222) | (1,187) | 1 | 1 | - | (1) | 1 | 1 | - | - | |||||||||||||||||||||
Amortization and impairment of financed assets | (3) | (22) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | (3) | (22) | (14) | (55) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | (14) | (55) | (22) | (41) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | (22) | (41) | - | - | - | - | - | - | - | - | |||||||||||||||||||||
Amortization and impairment of rights of use assets | (84) | (102) | (235) | (220) | (72) | (64) | (46) | (63) | (188) | (202) | 0 | 0 | (625) | (651) | (175) | (225) | (463) | (443) | (133) | (158) | (103) | (145) | (391) | (410) | 0 | 0 | (1,266) | (1,380) | (102) | (142) | (219) | (224) | (61) | (83) | (61) | (68) | (202) | (212) | 0 | 0 | (645) | (729) | - | - | (1) | 1 | - | - | - | - | |||||||||||||||||||||
Interest expenses (lease liabilities & related to financed assets) | (5) | (5) | (15) | (15) | (36) | (32) | (2) | (2) | (5) | (4) | 0 | 0 | (64) | (58) | (9) | (10) | (32) | (30) | (72) | (67) | (4) | (5) | (10) | (9) | 0 | 0 | (128) | (121) | (5) | (5) | (15) | (15) | (31) | (33) | (2) | (3) | (4) | (4) | 0 | 0 | (56) | (58) | (1) | - | (1) | - | 1 | 2 | - | - | |||||||||||||||||||||
EBITDAaL | 1.15 | 3,284 | 3,301 | 1,485 | 1,457 | 871 | 935 | 578 | 471 | (183) | (179) | 0 | 0 | 6,035 | 5,985 | 7,146 | 7,163 | 3,112 | 2,932 | 1,785 | 1,964 | 1,202 | 1,023 | (276) | (244) | 0 | 0 | 12,970 | 12,839 | 3,252 | 3,181 | 1,444 | 1,359 | 898 | 1,051 | 486 | 484 | (148) | (182) | 0 | 0 | 5,933 | 5,893 | - | - | 1 | 1 | 1 | - | - | - | ||||||||||||||||||||
% of revenues | 37.0% | 36.6% | 27.5% | 27.9% | 31.8% | 32.9% | 14.8% | 12.2% | -24.5% | -24.6% | 29.1% | 28.8% | 39.3% | 38.8% | 28.4% | 27.7% | 32.2% | 33.7% | 15.2% | 13.1% | -18.5% | -16.9% | 30.8% | 30.4% | 36.2% | 35.5% | 27.9% | 26.3% | 32.7% | 34.5% | 12.8% | 12.6% | -20.2% | -24.5% | 28.9% | 28.2% | |||||||||||||||||||||||||||||||||||
Presentation adjustments (1) | (55) | (174) | (1) | 20 | 3 | (2) | (15) | (2) | (60) | (7) | 0 | (128) | (165) | (72) | (191) | 48 | 29 | 3 | (2) | (25) | 1 | 90 | 56 | 0 | 44 | (107) | (174) | (68) | 20 | (156) | (2) | (32) | (2) | (9) | (7) | (176) | 0 | 0 | (165) | (440) | - | - | - | - | - | 1 | - | - | |||||||||||||||||||||||
Amortization of fixed assets | (1,575) | (1,091) | (508) | (205) | (157) | 0 | (3,536) | (3,157) | (2,187) | (1,011) | (410) | (342) | 0 | (7,106) | (1,575) | (1,569) | (1,082) | (1,098) | (491) | (479) | (206) | (183) | (157) | (153) | 0 | 0 | (3,510) | (3,482) | - | - | - | 1 | 1 | - | - | - | |||||||||||||||||||||||||||||||||||
Effects resulting from business combinations, Reclass. of translation adjustment from liquidated entities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | |||||||||||||||||||||||||||||||||||
Impairment of goodwill and fixed assets | 0 | 1 | 0 | 0 | 0 | 0 | 1 | (15) | (8) | 0 | 0 | (7) | 0 | (30) | 0 | (1) | 1 | (3,704) | 0 | 0 | 0 | 0 | 0 | (2) | 0 | 0 | 1 | (3,706) | - | - | - | - | - | 1 | - | - | |||||||||||||||||||||||||||||||||||
Share of profits (losses) of associates & joint ventures | 0 | 0 | (1) | 1 | (6) | 0 | (6) | (1) | 0 | 8 | 1 | (9) | 0 | (2) | 0 | 0 | 0 | 0 | (1) | 5 | 1 | 0 | (5) | (4) | 0 | 0 | (5) | 1 | - | - | - | (1) | - | - | - | - | |||||||||||||||||||||||||||||||||||
Neutralization of financial interests included in EBITDAaL | 5 | 15 | 32 | 2 | 4 | 0 | 58 | 10 | 30 | 67 | 5 | 9 | 0 | 121 | 5 | 5 | 15 | 15 | 31 | 33 | 2 | 3 | 4 | 4 | 0 | 0 | 56 | 58 | - | - | - | - | (1) | (2) | - | - | |||||||||||||||||||||||||||||||||||
EBIT | 1,557 | 402 | 456 | 267 | (345) | 0 | 2,337 | 3,809 | 796 | 1,027 | 621 | (538) | 0 | 5,715 | 1,508 | 1,548 | 397 | (3,584) | 435 | 579 | 281 | 295 | (312) | (514) | 0 | 1 | 2,309 | (1,676) | - | - | - | - | - | (1) | - | - | |||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 1H20 | FY20 | 1H21 | FY21 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Telecoms activities Total | Mobile Financial Services | Eliminations | Group Total | Telecoms activities Total | Mobile Financial Services | Eliminations | Group Total | Telecoms activities Total | Mobile Financial Services | Eliminations | Group Total | Telecoms activities Total | Mobile Financial Services | Eliminations | Group Total | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1H19cb | 1H20 | 1H19cb | 1H20 | 1H19cb | 1H20 | 1H19cb | 1H20 | FY19cb | FY20 | FY19cb | FY20 | FY19cb | FY20 | FY19cb | FY20 | 1H20cb | 1H21 | 1H20cb | 1H21 | 1H20cb | 1H21 | 1H20cb | 1H21 | FY20cb | FY21 | FY20cb | FY21 | FY20cb | FY21 | FY20cb | FY21 | ||||||||||||||||||||||||||||||||||||||||
Group - Profit & loss statement | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Revenues | 20,705 | 20,771 | 0 | 0 | (2) | (1) | 20,703 | 20,769 | 42,155 | 42,277 | 0 | 0 | (4) | (7) | 42,151 | 42,270 | 20,555 | 20,870 | 0 | 0 | (2) | (4) | 20,553 | 20,867 | - | (1) | - | - | - | 1 | - | - | |||||||||||||||||||||||||||||||||||||||
External purchases | 1.10 | (8,576) | (8,493) | (47) | (54) | 3 | 1 | (8,620) | (8,546) | (17,735) | (17,582) | (96) | (108) | 5 | 6 | (17,827) | (17,684) | (8,392) | (8,681) | (56) | (56) | 2 | 5 | (8,446) | (8,733) | - | - | (1) | - | - | (1) | - | - | ||||||||||||||||||||||||||||||||||||||
Other operating income & expenses | 145 | (26) | 7 | 22 | 0 | 1 | 151 | (3) | 203 | 15 | 14 | 27 | 0 | 2 | 217 | 44 | (17) | 52 | 22 | 44 | 0 | 0 | 6 | 96 | (1) | - | - | - | 1 | - | - | - | |||||||||||||||||||||||||||||||||||||||
Labour expenses | 1.14 | (4,339) | (4,305) | (36) | (38) | 0 | 0 | (4,375) | (4,342) | (8,426) | (8,390) | (73) | (75) | 0 | 0 | (8,499) | (8,465) | (4,269) | (4,333) | (39) | (41) | 0 | 0 | (4,308) | (4,373) | - | 1 | - | - | - | 1 | - | - | ||||||||||||||||||||||||||||||||||||||
Operating taxes and levies | (1,206) | (1,231) | 0 | (1) | 0 | 0 | (1,206) | (1,232) | (1,819) | (1,923) | (1) | (1) | 0 | 0 | (1,819) | (1,924) | (1,222) | (1,187) | (1) | (1) | 0 | 0 | (1,222) | (1,188) | - | - | 1 | - | 1 | - | - | - | |||||||||||||||||||||||||||||||||||||||
Amortization and impairment of financed assets | (3) | (22) | 0 | 0 | 0 | 0 | (3) | (22) | (14) | (55) | 0 | 0 | 0 | 0 | (14) | (55) | (22) | (41) | 0 | 0 | 0 | 0 | (22) | (41) | - | - | - | - | - | - | - | - | |||||||||||||||||||||||||||||||||||||||
Amortization and impairment of rights of use assets | (625) | (651) | (1) | (1) | 0 | 0 | (627) | (652) | (1,266) | (1,380) | (3) | (3) | 0 | 0 | (1,269) | (1,384) | (645) | (729) | (1) | (2) | 0 | 0 | (647) | (731) | (1) | - | - | (1) | (1) | - | - | - | |||||||||||||||||||||||||||||||||||||||
Interest expenses (lease liabilities & related to financed assets) | (64) | (58) | 0 | 0 | 0 | 0 | (65) | (59) | (128) | (121) | 0 | 0 | 0 | 0 | (128) | (122) | (56) | (58) | 0 | 0 | 0 | 0 | (57) | (58) | (1) | (1) | - | (1) | (1) | - | - | - | |||||||||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 6,035 | 5,985 | (78) | (72) | 1 | 1 | 5,958 | 5,914 | 12,970 | 12,839 | (160) | (160) | 1 | 1 | 12,812 | 12,680 | 5,933 | 5,893 | (75) | (56) | 1 | 1 | 5,859 | 5,837 | - | - | 1 | - | - | (1) | - | - | ||||||||||||||||||||||||||||||||||||||
% of revenues | 29.1% | 28.8% | 30.8% | 30.4% | 28.9% | 28.2% | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Presentation adjustments (1) | (128) | (165) | 0 | (2) | 0 | 0 | (129) | (168) | 44 | (107) | (2) | (8) | 0 | 0 | 41 | (115) | (165) | (440) | (2) | (4) | 0 | 0 | (168) | (443) | (1) | (1) | (1) | - | (1) | 1 | - | - | |||||||||||||||||||||||||||||||||||||||
Amortization of fixed assets | (3,536) | (13) | 0 | (3,549) | (7,106) | (28) | 0 | (7,134) | (3,510) | (3,482) | (13) | (17) | 0 | 0 | (3,523) | (3,499) | - | - | - | - | - | - | - | - | |||||||||||||||||||||||||||||||||||||||||||||||
Effects resulting from business combinations, Reclass. of translation adjustment from liquidated entities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | |||||||||||||||||||||||||||||||||||||||||||||||
Impairment of goodwill and fixed assets | 1 | 0 | 0 | 1 | (30) | 0 | 0 | (30) | 1 | (3,706) | 0 | 0 | 0 | 0 | 1 | (3,706) | - | - | - | - | - | - | - | - | |||||||||||||||||||||||||||||||||||||||||||||||
Share of profits (losses) of associates & joint ventures | (6) | 0 | 0 | (6) | (2) | 0 | 0 | (2) | (5) | 1 | 0 | 0 | 0 | 0 | (5) | 1 | - | - | - | - | - | - | - | - | |||||||||||||||||||||||||||||||||||||||||||||||
Neutralization of financial interests included in EBITDAaL | 58 | 0 | 0 | 59 | 121 | 0 | 0 | 122 | 56 | 58 | 0 | 0 | 0 | 0 | 57 | 58 | - | 1 | - | 1 | 1 | - | - | - | |||||||||||||||||||||||||||||||||||||||||||||||
EBIT | 2,337 | (87) | 1 | 2,250 | 5,715 | (195) | 1 | 5,521 | 2,309 | (1,676) | (90) | (77) | 1 | 1 | 2,220 | (1,752) | - | (1) | - | - | - | - | - | - | |||||||||||||||||||||||||||||||||||||||||||||||
(1) Significant litigations, Specific labor expenses, Fixed assets, investments & businesses portfolio review, Restructuring program costs, Acquisition & integration costs and Other specific items. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
ABSENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Telecoms - EBIT) | interne | 1 | - | 1 | (1) | - | - | - | - | (1) | - | 1 | (1) | - | (2) | - | - | (1) | 1 | - | 1 | - | 1 | 1 | (1) | - | 1 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Telecoms - EBITDAaL) | interne | 1 | 1 | - | - | 1 | 1 | (2) | (1) | - | - | - | - | (2) | - | (1) | - | (1) | (1) | (1) | (1) | (1) | - | (1) | - | - | - | - | (2) | - | - | - | 1 | - | - | - | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Total Telecom activities) | interne | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - EBIT) | interne | - | - | - | - | (2) | 1 | - | - | - | - | - | - | 1 | - | 1 | (2) | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - EBITDAaL) | interne | (2) | - | (1) | - | - | - | - | 1 | - | (2) | (1) | - | - | - | - | - | 1 | - | - | - | 1 | - | 2 | (2) | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / revenues) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / external purchases) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / labour expenses) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / other operating income & expenses (1)) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / operating taxes and levies) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / EBITDAaL) | externe | - | - | - | - | - | 0 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / adjustments) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / amortization of fixed assets) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / effects resulting from business combinations, reclass. of cumulative translation adjustment from liquidated entities) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / impairment of goodwill and fixed assets) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / share of profit/loss of associates) | externe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Telecoms / EBIT) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / external purchases) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / labour expenses) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / other operating income & expenses (1)) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / operating taxes and levies) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / adjustments) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / amortization of fixed assets) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / effects resulting from business combinations, reclass. of cumulative translation adjustment from liquidated entities) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / impairment of goodwill and fixed assets) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / share of profit/loss of associates) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) - Group / EBIT) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs - Telecoms / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Telecoms - financial KPIs - Telecoms / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Telecoms - financial KPIs - Group / revenues) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs - Group / EBITDAaL) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) / % of revenues / adjusted EBITDA) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | TELECOMS ACTIVITIES financial KPIs | ||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||||||||||||||||||||||||||||||||||||||
1Q19cb | 1Q20 | 2Q19cb | 2Q20 | 1H19cb | 1H20 | 3Q19cb | 3Q20 | 4Q19cb | 4Q20 | 2H19cb | 2H20 | FY19cb | FY20 | 1Q20cb | 1Q21 | 2Q20cb | 2Q21 | 1H20cb | 1H21 | 3Q20cb | 3Q21 | 4Q20cb | 4Q21 | 2H20cb | 2H21 | FY20cb | FY21 | CTRL 1H/Q 1H N-2cb | CTRL 1H/Q 1H N-1 | CTRL 2H/Q 2H N-2cb | CTRL 2H/Q 2H N-1 | CTRL FY/Q FY N-2cb | CTRL FY/Q FY N-1 | CTRL FY/H FY N-2cb | CTRL FY/H FY N-1 | CTRL 1H/Q 1H N-1cb | CTRL 1H/Q 1H N | CTRL 2H/Q 2H N-1cb | CTRL 2H/Q 2H N | CTRL FY/Q FY N-1cb | CTRL FY/Q FY N | CTRL FY/H FY N-1cb | CTRL FY/H FY N |
Revenues by country | |||||||||||||||||||||||||||||||||||||||||||
Telecoms activities | 10,291 | 10,395 | 10,414 | 10,375 | 20,705 | 20,771 | 10,505 | 10,585 | 10,945 | 10,921 | 21,450 | 21,506 | 42,155 | 42,277 | 10,267 | 10,317 | 10,288 | 10,553 | 20,555 | 20,870 | 10,552 | 10,509 | - | 1 | - | - | - | 1 | - | - | - | - | (10,552) | (10,509) | (31,107) | (31,379) | (20,555) | (20,870) | |||||
yoy variance (cb) | 1.0% | -0.4% | 0.3% | 0.8% | -0.2% | 0.3% | 0.3% | 0.5% | 2.6% | 1.5% | -0.4% | ||||||||||||||||||||||||||||||||
France | 4,409 | 4,431 | 4,470 | 4,593 | 8,880 | 9,024 | 4,551 | 4,693 | 4,734 | 4,744 | 9,285 | 9,437 | 18,165 | 18,461 | 4,415 | 4,404 | 4,577 | 4,546 | 8,992 | 8,950 | 4,676 | 4,483 | 1 | - | - | - | 1 | - | - | - | - | - | (4,676) | (4,483) | (13,668) | (13,433) | (8,992) | (8,950) | |||||
yoy variance (cb) | 0.5% | 2.7% | 1.6% | 3.1% | 0.2% | 1.6% | 1.6% | -0.2% | -0.7% | -0.5% | -4.1% | ||||||||||||||||||||||||||||||||
Europe | 2,711 | 2,685 | 2,681 | 2,544 | 5,392 | 5,229 | 2,737 | 2,636 | 2,838 | 2,715 | 5,576 | 5,351 | 10,968 | 10,580 | 2,646 | 2,583 | 2,535 | 2,581 | 5,181 | 5,164 | 2,610 | 2,583 | - | - | 1 | - | 1 | - | - | - | - | - | (2,610) | (2,583) | (7,791) | (7,747) | (5,181) | (5,164) | |||||
yoy variance (cb) | -1.0% | -5.1% | -3.0% | -3.7% | -4.3% | -4.0% | -3.5% | -2.4% | 1.8% | -0.3% | -1.1% | ||||||||||||||||||||||||||||||||
Spain | 1,318 | 1,287 | 1,306 | 1,216 | 2,624 | 2,503 | 1,310 | 1,237 | 1,328 | 1,211 | 2,639 | 2,448 | 5,263 | 4,951 | 1,282 | 1,188 | 1,213 | 1,180 | 2,495 | 2,368 | 1,231 | 1,176 | - | - | 1 | - | 1 | - | - | - | - | - | (1,231) | (1,176) | (3,726) | (3,544) | (2,495) | (2,368) | |||||
yoy variance (cb) | -2.4% | -6.8% | -4.6% | -5.6% | -8.8% | -7.2% | -5.9% | -7.4% | -2.7% | -5.1% | -4.4% | ||||||||||||||||||||||||||||||||
Other european countries | 1,396 | 1,401 | 1,378 | 1,329 | 2,774 | 2,729 | 1,431 | 1,402 | 1,513 | 1,506 | 2,943 | 2,908 | 5,717 | 5,638 | 1,366 | 1,397 | 1,323 | 1,403 | 2,689 | 2,800 | 1,382 | 1,411 | - | (1) | (1) | - | (1) | - | - | 1 | - | - | (1,382) | (1,411) | (4,071) | (4,211) | (2,689) | (2,800) | |||||
yoy variance (cb) | 0.3% | -3.6% | -1.6% | -2.0% | -0.4% | -1.2% | -1.4% | 2.2% | 6.1% | 4.1% | 2.0% | ||||||||||||||||||||||||||||||||
Eliminations | (2) | (2) | (3) | (1) | (5) | (4) | (4) | (3) | (3) | (2) | (7) | (5) | (12) | (9) | (2) | (2) | (1) | (2) | (4) | (4) | (3) | (4) | - | (1) | - | - | - | (1) | - | - | (1) | - | 3 | 4 | 6 | 8 | 4 | 4 | |||||
Africa & Middle East | 1,360 | 1,445 | 1,382 | 1,401 | 2,742 | 2,845 | 1,402 | 1,474 | 1,399 | 1,515 | 2,801 | 2,989 | 5,543 | 5,834 | 1,389 | 1,488 | 1,359 | 1,555 | 2,748 | 3,043 | 1,474 | 1,652 | - | (1) | - | - | - | (1) | - | - | - | - | (1,474) | (1,652) | (4,222) | (4,695) | (2,748) | (3,043) | |||||
yoy variance (cb) | 6.2% | 1.3% | 3.8% | 5.1% | 8.3% | 6.7% | 5.2% | 7.1% | 14.4% | 10.7% | 12.0% | ||||||||||||||||||||||||||||||||
Enterprise | 1,918 | 1,934 | 1,990 | 1,925 | 3,908 | 3,859 | 1,931 | 1,898 | 2,074 | 2,050 | 4,006 | 3,948 | 7,914 | 7,807 | 1,900 | 1,907 | 1,889 | 1,932 | 3,789 | 3,840 | 1,891 | 1,864 | - | - | 1 | - | 1 | - | - | - | - | 1 | (1,891) | (1,864) | (5,680) | (5,703) | (3,789) | (3,840) | |||||
yoy variance (cb) | 0.8% | -3.3% | -1.3% | -1.7% | -1.2% | -1.4% | -1.4% | 0.4% | 2.3% | 1.3% | -1.4% | ||||||||||||||||||||||||||||||||
International carrier & shared services | 371 | 374 | 375 | 355 | 746 | 728 | 373 | 352 | 375 | 370 | 748 | 722 | 1,495 | 1,450 | 374 | 364 | 355 | 379 | 729 | 743 | 353 | 392 | - | (1) | - | - | 1 | (1) | 1 | - | - | - | (353) | (392) | (1,082) | (1,135) | (729) | (743) | |||||
yoy variance (cb) | 0.7% | -5.4% | -2.4% | -5.7% | -1.4% | -3.6% | -3.0% | -2.5% | 6.7% | 2.0% | 10.8% | ||||||||||||||||||||||||||||||||
Eliminations | (479) | (474) | (484) | (441) | (964) | (915) | (490) | (467) | (476) | (473) | (966) | (940) | (1,930) | (1,855) | (457) | (430) | (426) | (440) | (883) | (869) | (452) | (464) | (1) | - | - | - | (1) | - | - | - | - | 1 | 452 | 464 | 1,335 | 1,334 | 883 | 869 | |||||
Revenues by activity | |||||||||||||||||||||||||||||||||||||||||||
Telecoms activities | 1.01 | 10,291 | 10,395 | 10,414 | 10,375 | 20,705 | 20,771 | 10,505 | 10,585 | 10,945 | 10,921 | 21,450 | 21,506 | 42,155 | 42,277 | 10,267 | 10,317 | 10,288 | 10,553 | 20,555 | 20,870 | 10,552 | 10,509 | - | 1 | - | - | - | 1 | - | - | - | - | (10,552) | (10,509) | (31,107) | (31,379) | (20,555) | (20,870) | ||||
yoy variance (cb) | 1.0% | -0.4% | 0.3% | 0.8% | -0.2% | 0.3% | 0.3% | 0.5% | 2.6% | 1.5% | -0.4% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 1,752 | 1,832 | 1,750 | 1,813 | 3,502 | 3,645 | 1,784 | 1,811 | 1,839 | 1,821 | 3,623 | 3,632 | 7,125 | 7,276 | 1,827 | 1,819 | 1,812 | 1,835 | 3,639 | 3,654 | 1,808 | 1,859 | - | - | - | - | - | (1) | - | (1) | - | - | (1,808) | (1,859) | (5,447) | (5,513) | (3,639) | (3,654) | ||||
yoy variance (cb) | 4.6% | 3.6% | 4.1% | 1.5% | -1.0% | 0.2% | 2.1% | -0.4% | 1.3% | 0.4% | 2.9% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 2,585 | 2,595 | 2,597 | 2,526 | 5,182 | 5,122 | 2,628 | 2,597 | 2,604 | 2,599 | 5,232 | 5,196 | 10,414 | 10,317 | 2,537 | 2,565 | 2,484 | 2,624 | 5,021 | 5,189 | 2,582 | 2,726 | - | 1 | - | - | - | - | - | (1) | - | - | (2,582) | (2,726) | (7,603) | (7,915) | (5,021) | (5,189) | ||||
yoy variance (cb) | 0.4% | -2.7% | -1.2% | -1.2% | -0.2% | -0.7% | -0.9% | 1.1% | 5.7% | 3.3% | 5.6% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 2,390 | 2,334 | 2,377 | 2,339 | 4,767 | 4,673 | 2,339 | 2,307 | 2,367 | 2,298 | 4,706 | 4,605 | 9,474 | 9,278 | 2,308 | 2,277 | 2,321 | 2,257 | 4,630 | 4,533 | 2,306 | 2,244 | - | - | - | - | 1 | - | 1 | - | 1 | (1) | (2,306) | (2,244) | (6,935) | (6,778) | (4,630) | (4,533) | ||||
yoy variance (cb) | -2.3% | -1.6% | -2.0% | -1.4% | -2.9% | -2.2% | -2.1% | -1.4% | -2.8% | -2.1% | -2.7% | ||||||||||||||||||||||||||||||||
IT & Integration services | 1.05 | 707 | 779 | 774 | 776 | 1,480 | 1,556 | 772 | 760 | 875 | 941 | 1,646 | 1,701 | 3,127 | 3,256 | 763 | 802 | 759 | 844 | 1,522 | 1,646 | 756 | 797 | (1) | 1 | (1) | - | (1) | - | 1 | (1) | - | - | (756) | (797) | (2,278) | (2,443) | (1,522) | (1,646) | ||||
yoy variance (cb) | 10.3% | 0.3% | 5.1% | -1.6% | 7.6% | 3.3% | 4.1% | 5.1% | 11.3% | 8.2% | 5.5% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 1,899 | 1,934 | 1,962 | 2,128 | 3,861 | 4,062 | 2,014 | 2,128 | 2,032 | 2,064 | 4,046 | 4,193 | 7,907 | 8,255 | 1,920 | 1,867 | 2,121 | 2,038 | 4,042 | 3,906 | 2,125 | 1,855 | - | - | - | 1 | - | 1 | - | - | 1 | 1 | (2,125) | (1,855) | (6,166) | (5,760) | (4,042) | (3,906) | ||||
yoy variance (cb) | 1.9% | 8.5% | 5.2% | 5.7% | 1.6% | 3.6% | 4.4% | -2.8% | -3.9% | -3.4% | -12.7% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 722 | 650 | 702 | 534 | 1,424 | 1,184 | 733 | 718 | 959 | 918 | 1,691 | 1,636 | 3,116 | 2,821 | 643 | 712 | 533 | 679 | 1,176 | 1,392 | 712 | 727 | - | - | (1) | - | - | 1 | 1 | 1 | - | 1 | (712) | (727) | (1,888) | (2,118) | (1,176) | (1,392) | ||||
yoy variance (cb) | -9.9% | -24.0% | -16.9% | -1.9% | -4.2% | -3.2% | -9.5% | 10.8% | 27.5% | 18.4% | 2.1% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 237 | 270 | 251 | 259 | 488 | 529 | 235 | 264 | 270 | 280 | 505 | 544 | 993 | 1,073 | 268 | 275 | 258 | 276 | 526 | 551 | 263 | 301 | - | - | - | - | - | - | - | - | - | - | (263) | (301) | (789) | (852) | (526) | (551) | ||||
yoy variance (cb) | 14.2% | 3.3% | 8.6% | 12.6% | 3.4% | 7.7% | 8.1% | 2.4% | 6.9% | 4.6% | 14.5% | ||||||||||||||||||||||||||||||||
EBITDAaL | |||||||||||||||||||||||||||||||||||||||||||
Telecoms activities | 1.15 | 2,631 | 2,635 | 3,404 | 3,350 | 6,035 | 5,985 | 3,634 | 3,613 | 3,301 | 3,241 | 6,935 | 6,854 | 12,970 | 12,839 | 2,607 | 2,592 | 3,326 | 3,300 | 5,933 | 5,893 | 3,607 | 3,579 | - | - | - | - | - | - | - | - | - | 1 | (3,607) | (3,579) | (9,540) | (9,471) | (5,933) | (5,893) | ||||
yoy variance (cb) | 0.2% | -1.6% | -0.8% | -0.6% | -1.8% | -1.2% | -1.0% | -0.6% | -0.8% | -0.7% | -0.8% | ||||||||||||||||||||||||||||||||
France | 3,284 | 3,301 | 3,862 | 3,862 | 7,146 | 7,163 | 3,252 | 3,181 | - | - | (3,252) | (3,181) | |||||||||||||||||||||||||||||||
yoy variance (cb) | 0.5% | 0.0% | 0.2% | -2.2% | |||||||||||||||||||||||||||||||||||||||
Europe | 1,485 | 1,457 | 1,627 | 1,475 | 3,112 | 2,932 | 1,444 | 1,359 | - | - | (1,444) | (1,359) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -1.9% | -9.4% | -5.8% | -5.9% | |||||||||||||||||||||||||||||||||||||||
Spain | 787 | 728 | 859 | 705 | 1,646 | 1,433 | 728 | 610 | - | - | (728) | (610) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -7.5% | -18.0% | -13.0% | -16.2% | |||||||||||||||||||||||||||||||||||||||
Other european countries | 698 | 729 | 768 | 771 | 1,466 | 1,499 | 715 | 749 | - | (1) | (715) | (749) | |||||||||||||||||||||||||||||||
yoy variance (cb) | 4.4% | 0.3% | 2.3% | 4.7% | |||||||||||||||||||||||||||||||||||||||
Eliminations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | |||||||||||||||||||||||||||||||
Africa & Middle East | 871 | 935 | 915 | 1,030 | 1,785 | 1,964 | 898 | 1,051 | (1) | (1) | (898) | (1,051) | |||||||||||||||||||||||||||||||
yoy variance (cb) | 7.3% | 12.6% | 10.0% | 17.0% | |||||||||||||||||||||||||||||||||||||||
Enterprise | 578 | 471 | 624 | 552 | 1,202 | 1,023 | 486 | 484 | - | - | (486) | (484) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -18.5% | -11.5% | -14.9% | -0.5% | |||||||||||||||||||||||||||||||||||||||
International carrier & shared services | (183) | (179) | (93) | (65) | (276) | (244) | (148) | (182) | - | - | 148 | 182 | |||||||||||||||||||||||||||||||
yoy variance (cb) | -1.9% | -30.0% | -11.4% | 23.6% | |||||||||||||||||||||||||||||||||||||||
Eliminations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | ||||||||||||||||||||||||||||||||
eCAPEX | |||||||||||||||||||||||||||||||||||||||||||
Telecoms activities | 1.20 | 1,623 | 1,574 | 1,862 | 1,567 | 3,486 | 3,142 | 1,708 | 1,723 | 2,035 | 2,238 | 3,743 | 3,961 | 7,229 | 7,102 | 1,559 | 1,754 | 1,556 | 2,079 | 3,115 | 3,832 | 1,718 | 1,707 | 1 | 1 | - | - | 1 | - | - | (1) | - | (1) | (1,718) | (1,707) | (4,833) | (5,540) | (3,115) | (3,832) | ||||
yoy variance (cb) | -3.0% | -15.8% | -9.9% | 0.9% | 10.0% | 5.8% | -1.8% | 12.5% | 33.6% | 23.0% | -0.6% | ||||||||||||||||||||||||||||||||
France | 1,862 | 1,635 | 2,190 | 2,113 | 4,052 | 3,748 | 1,647 | 2,171 | - | - | (1,647) | (2,171) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -12.2% | -3.5% | -7.5% | 31.8% | |||||||||||||||||||||||||||||||||||||||
Europe | 930 | 761 | 738 | 1,086 | 1,668 | 1,847 | 755 | 870 | - | - | (755) | (870) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -18.2% | 47.2% | 10.7% | 15.2% | |||||||||||||||||||||||||||||||||||||||
Spain | 529 | 392 | 283 | 577 | 812 | 969 | 392 | 457 | - | - | (392) | (457) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -25.9% | 103.9% | 19.3% | 16.6% | |||||||||||||||||||||||||||||||||||||||
Other european countries | 401 | 369 | 455 | 509 | 856 | 878 | 363 | 413 | - | - | (363) | (413) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -8.2% | 12.0% | 2.5% | 13.8% | |||||||||||||||||||||||||||||||||||||||
Africa & Middle East | 420 | 449 | 557 | 587 | 977 | 1,036 | 434 | 525 | - | - | (434) | (525) | |||||||||||||||||||||||||||||||
yoy variance (cb) | 6.8% | 5.4% | 6.0% | 21.0% | |||||||||||||||||||||||||||||||||||||||
Enterprise | 200 | 174 | 203 | 165 | 403 | 339 | 170 | 157 | - | - | (170) | (157) | |||||||||||||||||||||||||||||||
yoy variance (cb) | -13.0% | -18.9% | -16.0% | -8.0% | |||||||||||||||||||||||||||||||||||||||
International carrier & shared services | 73 | 123 | 55 | 10 | 128 | 133 | 110 | 110 | - | - | (110) | (110) | |||||||||||||||||||||||||||||||
yoy variance (cb) | 68.9% | -82.6% | 3.7% | 0.5% | |||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | 0 | ||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (revenues by country - Telecoms activities) | interne | 1 | - | - | (2) | 1 | 1 | 1 | (1) | 1 | - | - | (1) | - | - | - | 1 | (1) | - | (1) | (1) | - | (1) | - | - | - | - | - | - | ||||||||||||||
CTRL (revenues by country - Europe) | interne | (1) | (1) | - | - | (1) | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (revenues by activity) | interne | (1) | 1 | 1 | - | 1 | - | - | - | (1) | - | 1 | (1) | (1) | 1 | 1 | - | - | - | (1) | (1) | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (EBITDAaL - Telecoms activities) | interne | - | - | - | - | 1 | 1 | 1 | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (EBITDAaL - Europe) | interne | - | - | - | (1) | - | - | 1 | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (eCAPEX - Telecoms activities) | interne | 1 | - | - | - | 1 | (1) | (1) | (1) | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (eCAPEX - Europe) | interne | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Group - conso accounts (1) / Telecoms activities / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - conso accounts (1) / Telecoms activities / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 0 | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - conso accounts (1) / Telecoms activities / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - segment reporting / revenues / Telecoms activities) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / France) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / Europe) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / Africa & Middle East) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / Enterprise) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / International carrier & shared services) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / revenues / Telecoms eliminations) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Telecoms activities) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / France) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Europe) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Africa & Middle East) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Enterprise) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / International carrier & shared services) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / Telecoms eliminations) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (France financials / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Europe financials / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Spain financials / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Africa & Middle East / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Enterprise financials / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (International carrier & shared services financials / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (France financials / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Europe financials / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Spain financials / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Africa & Middle East / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Enterprise financials / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (International carrier & shared services financials / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (France financials / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Europe financials / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Spain financials / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Africa & Middle East / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Enterprise financials / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (International carrier & shared services financials / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (France financials / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Europe financials / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Spain financials / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |||||||||||||||||||||||
CTRL (Africa & Middle East / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Enterprise financials / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (International carrier & shared services financials / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | TELECOMS ACTIVITIES operational KPIs | ||||||||||||
(accesses in thousands) | Glossary | 2019 | 2020 | 2021 | |||||||||
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | 3Q21 | 4Q21 | ||
Group KPIs | |||||||||||||
Customer base | |||||||||||||
Group accesses (excl. MVNOs) | 2.01 | 250,248 | 252,900 | 255,148 | 252,650 | 253,725 | 253,076 | 256,983 | 259,204 | 261,609 | 263,171 | 266,462 | |
Convergent KPIs | |||||||||||||
Customer base | |||||||||||||
Convergent customers (excl. MVNOs) (1) | 2.10 | 10,506 | 10,588 | 10,686 | 10,762 | 10,825 | 10,814 | 10,914 | 11,056 | 11,129 | 11,185 | 11,256 | |
Mobile group KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 203,781 | 206,874 | 209,380 | 207,211 | 208,532 | 207,956 | 211,856 | 214,094 | 216,624 | 218,401 | 221,788 | |
Contract | 2.21 | 71,676 | 72,790 | 73,413 | 74,205 | 74,860 | 75,094 | 76,252 | 77,368 | 78,069 | 78,800 | 80,115 | |
M2M | 2.23 | 14,511 | 15,100 | 15,428 | 15,858 | 16,391 | 16,623 | 17,145 | 17,703 | 17,977 | 18,236 | 19,072 | |
Excluding M2M | 57,165 | 57,690 | 57,985 | 58,347 | 58,470 | 58,471 | 59,107 | 59,665 | 60,092 | 60,564 | 61,042 | ||
Prepaid | 2.22 | 132,105 | 134,083 | 135,966 | 133,006 | 133,671 | 132,862 | 135,604 | 136,726 | 138,556 | 139,601 | 141,673 | |
Mobile accesses (excl. MVNOs) - by offer | 2.20 | 203,781 | 206,874 | 209,380 | 207,211 | 208,532 | 207,956 | 211,856 | 214,094 | 216,624 | 218,401 | 221,788 | |
Convergent | 2.24 | 18,425 | 18,654 | 18,933 | 19,154 | 19,291 | 19,233 | 19,484 | 19,826 | 19,991 | 20,160 | 20,371 | |
Mobile only | 2.25 | 185,356 | 188,219 | 190,447 | 188,057 | 189,241 | 188,722 | 192,371 | 194,268 | 196,633 | 198,241 | 201,417 | |
Fixed group KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 46,467 | 46,026 | 45,769 | 45,439 | 45,193 | 45,120 | 45,128 | 45,110 | 44,985 | 44,770 | 44,674 | |
Retail accesses | 2.31 | 30,191 | 29,894 | 29,740 | 29,544 | 29,349 | 29,322 | 29,357 | 29,442 | 29,400 | 29,316 | 29,301 | |
Fixed broadband accesses - by technology | 2.32 | 20,275 | 20,355 | 20,506 | 20,685 | 20,776 | 20,971 | 21,301 | 21,680 | 21,913 | 22,095 | 22,323 | |
FTTH and cable | 6,714 | 7,030 | 7,380 | 7,792 | 8,105 | 8,421 | 8,997 | 9,635 | 10,230 | 10,742 | 11,270 | ||
xDSL | 12,309 | 12,031 | 11,784 | 11,474 | 11,176 | 10,940 | 10,561 | 10,198 | 9,820 | 9,451 | 9,104 | ||
LTE for fixed and others | 1,251 | 1,293 | 1,342 | 1,419 | 1,495 | 1,611 | 1,743 | 1,848 | 1,863 | 1,902 | 1,950 | ||
Fixed broadband accesses - by offer | 2.32 | 20,275 | 20,355 | 20,506 | 20,685 | 20,776 | 20,971 | 21,301 | 21,680 | 21,913 | 22,095 | 22,323 | |
Convergent | 2.34 | 10,506 | 10,588 | 10,686 | 10,762 | 10,825 | 10,814 | 10,914 | 11,056 | 11,129 | 11,185 | 11,256 | |
Broadband only | 2.35 | 9,769 | 9,766 | 9,820 | 9,923 | 9,952 | 10,158 | 10,387 | 10,624 | 10,784 | 10,910 | 11,067 | |
Fixed narrowband accesses | 2.36 | 9,916 | 9,539 | 9,234 | 8,859 | 8,572 | 8,351 | 8,055 | 7,762 | 7,487 | 7,222 | 6,978 | |
Retail PSTN accesses | 9,785 | 9,408 | 9,105 | 8,731 | 8,445 | 8,225 | 7,931 | 7,638 | 7,364 | 7,100 | 6,856 | ||
Other fixed accesses | 131 | 131 | 129 | 127 | 127 | 126 | 124 | 124 | 123 | 122 | 121 | ||
Wholesale accesses | 2.37 | 16,276 | 16,132 | 16,028 | 15,895 | 15,844 | 15,797 | 15,771 | 15,667 | 15,585 | 15,453 | 15,373 | |
Internet features | |||||||||||||
IPTV and satellite accesses | 9,658 | 9,712 | 9,847 | 9,952 | 9,993 | 10,049 | 10,188 | 10,347 | 10,437 | 10,660 | 10,568 | ||
FTTH and cable | |||||||||||||
FTTH and cable homes connectable | 2.41 | 33,664 | 35,450 | 37,094 | 39,536 | 41,581 | 43,482 | 45,710 | 48,304 | 50,412 | 52,819 | 54,870 | |
o/w FTTH homes connectable | 32,231 | 34,061 | 35,749 | 38,238 | 40,358 | 42,321 | 44,564 | 47,195 | 49,332 | 51,787 | 53,838 | ||
Headcount | |||||||||||||
Headcount (end of periode - historical basis) (1) | |||||||||||||
Group | 2.60 | 149,363 | 147,818 | 147,571 | 146,768 | 144,856 | 142,969 | 142,501 | 142,150 | 139,777 | 138,626 | 137,190 | |
Mobile Financial Services | 827 | 894 | 877 | 877 | 838 | 840 | 850 | 918 | 918 | 979 | 958 | ||
Telecoms activities | 148,536 | 146,924 | 146,694 | 145,891 | 144,018 | 142,129 | 141,651 | 141,232 | 138,859 | 137,647 | 136,232 | ||
France | 64,824 | 63,812 | 62,607 | 61,749 | 60,189 | 58,744 | 57,890 | 57,122 | 55,528 | 54,900 | 54,154 | ||
Europe | 28,930 | 28,181 | 28,180 | 28,214 | 27,994 | 27,227 | 27,193 | 27,198 | 26,619 | 26,157 | 25,552 | ||
Spain | 7,514 | 7,425 | 7,656 | 7,637 | 7,568 | 7,576 | 7,677 | 7,698 | 7,344 | 7,116 | 6,916 | ||
Other European countries | 21,416 | 20,756 | 20,524 | 20,577 | 20,426 | 19,651 | 19,516 | 19,500 | 19,275 | 19,041 | 18,636 | ||
Poland | 13,459 | 12,804 | 12,590 | 12,403 | 12,241 | 11,567 | 11,399 | 11,397 | 11,176 | 10,932 | 10,658 | ||
Belgium & Luxembourg | 1,851 | 1,825 | 1,795 | 2,015 | 2,025 | 1,922 | 1,914 | 1,874 | 1,904 | 1,930 | 1,874 | ||
Central European countries | 6,106 | 6,127 | 6,139 | 6,159 | 6,160 | 6,162 | 6,203 | 6,229 | 6,196 | 6,180 | 6,104 | ||
Africa & Middle East | 14,942 | 14,890 | 14,872 | 14,547 | 14,423 | 14,499 | 14,553 | 14,622 | 14,641 | 14,530 | 14,394 | ||
Enterprise | 25,935 | 26,361 | 27,418 | 27,726 | 27,718 | 27,905 | 28,340 | 28,553 | 28,546 | 28,532 | 28,716 | ||
International carrier & shared services | 13,905 | 13,680 | 13,617 | 13,655 | 13,694 | 13,754 | 13,675 | 13,737 | 13,525 | 13,528 | 13,416 | ||
Headcount (average cumulated full time equivalent - historical basis) (1) | |||||||||||||
Group | 2.61 | 136,109 | 135,804 | 135,544 | 135,619 | 134,688 | 134,085 | 133,808 | 133,787 | 132,704 | 132,153 | 131,572 | |
Mobile Financial Services | 813 | 835 | 846 | 849 | 836 | 831 | 832 | 848 | 944 | 942 | 946 | ||
Telecoms activities | 135,296 | 134,970 | 134,698 | 134,770 | 133,852 | 133,254 | 132,977 | 132,939 | 131,761 | 131,211 | 130,626 | ||
France | 54,332 | 54,133 | 53,899 | 53,720 | 52,285 | 51,909 | 51,643 | 51,476 | 50,149 | 49,927 | 49,695 | ||
Europe | 28,236 | 27,956 | 27,755 | 27,718 | 27,459 | 27,107 | 26,903 | 26,807 | 26,294 | 26,000 | 25,712 | ||
Spain | 6,896 | 6,884 | 6,894 | 6,931 | 7,001 | 7,017 | 7,030 | 7,052 | 6,887 | 6,749 | 6,655 | ||
Other European countries | 21,340 | 21,072 | 20,860 | 20,786 | 20,459 | 20,089 | 19,874 | 19,755 | 19,408 | 19,251 | 19,057 | ||
Poland | 13,494 | 13,229 | 13,016 | 12,881 | 12,363 | 12,031 | 11,835 | 11,720 | 11,341 | 11,210 | 11,049 | ||
Belgium & Luxembourg | 1,777 | 1,768 | 1,757 | 1,809 | 1,977 | 1,938 | 1,903 | 1,885 | 1,881 | 1,873 | 1,863 | ||
Central European countries | 6,069 | 6,075 | 6,088 | 6,096 | 6,119 | 6,120 | 6,136 | 6,150 | 6,185 | 6,168 | 6,146 | ||
Africa & Middle East | 14,931 | 14,912 | 14,889 | 14,824 | 14,431 | 14,440 | 14,471 | 14,501 | 14,606 | 14,575 | 14,512 | ||
Enterprise | 25,185 | 25,420 | 25,634 | 25,979 | 27,043 | 27,116 | 27,255 | 27,429 | 28,001 | 27,990 | 28,012 | ||
International carrier & shared services | 12,612 | 12,549 | 12,521 | 12,529 | 12,632 | 12,682 | 12,704 | 12,726 | 12,710 | 12,719 | 12,696 | ||
(1) The headcount numbers reflect the Group's current consolidated scope (all associates are excluded). | |||||||||||||
NB D'ECARTS EN COLONNE > 2 k | 0 | ||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 k | 0 | ||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||
CTRL (group accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Convergent customers (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (consumer accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed narrowband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (headcount (end of periode) - Group) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (headcount (end of periode) - Telecoms activities) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (headcount (end of periode) - Europe) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (headcount (end of periode) - Other European countries) | interne | - | - | - | - | - | - | - | - | (1) | (1) | - | - |
CTRL (headcount (average cumulated full time equivalent) - Group) | interne | - | (1) | - | - | - | - | (1) | - | (1) | - | - | - |
CTRL (headcount (average cumulated full time equivalent) - Telecoms activities) | interne | - | - | - | - | 2 | - | 1 | - | 1 | - | (1) | - |
CTRL (headcount (average cumulated full time equivalent) - Europe) | interne | - | - | 1 | 1 | (1) | 1 | (1) | - | (1) | - | - | - |
CTRL (headcount (average cumulated full time equivalent) - Other European countries) | interne | - | - | (1) | - | - | - | - | - | 1 | - | (1) | - |
CTRL (Convergent customers (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile convergents accesses (excl. MVNOs) ) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (contract mobile accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (contract mobile M2M accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (contract mobile excluding M2M accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (prepaid mobile accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile only accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband convergent accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband only accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed narrowband accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (wholesale accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (IPTV and satellite accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (homes connectable) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (FTTH homes connectable) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | ORANGE Market France KPIs (1) | ||||||||||||
(accesses in thousands) | Glossary | 2019 | 2020 | 2021 | |||||||||
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | 3Q21 | 4Q21 | ||
Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) | 2.20 | 33,520 | 33,930 | 34,179 | 34,308 | 34,451 | 34,342 | 34,532 | 34,808 | 34,837 | 34,810 | 35,099 | |
Contract | 2.21 | 31,146 | 31,541 | 31,728 | 31,958 | 32,244 | 32,292 | 32,564 | 32,916 | 33,054 | 33,056 | 33,345 | |
M2M | 2.23 | 9,028 | 9,380 | 9,475 | 9,655 | 9,976 | 9,958 | 10,101 | 10,294 | 10,318 | 10,182 | 10,325 | |
Excluding M2M | 22,118 | 22,161 | 22,253 | 22,304 | 22,268 | 22,334 | 22,462 | 22,622 | 22,737 | 22,874 | 23,020 | ||
Prepaid | 2.22 | 2,374 | 2,389 | 2,451 | 2,350 | 2,207 | 2,050 | 1,968 | 1,893 | 1,782 | 1,754 | 1,755 | |
Market share | |||||||||||||
Mobile volume market share (in %) | 2.27 | 35.3% | 35.5% | 35.2% | 35.1% | 35.1% | 34.9% | 34.9% | 34.9% | 34.9% | na | na | |
Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses - by market | 2.30 | 33,265 | 33,032 | 32,789 | 32,523 | 32,294 | 32,141 | 31,952 | 31,695 | 31,445 | 31,160 | 30,958 | |
Retail accesses (France operating segment) | 2.31 | 16,652 | 16,512 | 16,395 | 16,243 | 16,100 | 16,044 | 15,952 | 15,872 | 15,784 | 15,692 | 15,630 | |
Business accesses (Enterprise operating segment) | 1,610 | 1,591 | 1,565 | 1,523 | 1,489 | 1,467 | 1,442 | 1,404 | 1,361 | 1,325 | 1,294 | ||
Wholesale accesses (France operating segment) | 15,002 | 14,929 | 14,829 | 14,758 | 14,705 | 14,630 | 14,558 | 14,419 | 14,300 | 14,143 | 14,034 | ||
Fixed accesses - by technology | 2.30 | 33,265 | 33,032 | 32,789 | 32,523 | 32,294 | 32,141 | 31,952 | 31,695 | 31,445 | 31,160 | 30,958 | |
Fixed broadband accesses | 2.32 | 11,757 | 11,798 | 11,862 | 11,909 | 11,942 | 12,001 | 12,094 | 12,197 | 12,288 | 12,354 | 12,433 | |
FTTH | 2,775 | 2,937 | 3,116 | 3,358 | 3,551 | 3,789 | 4,152 | 4,542 | 4,930 | 5,287 | 5,632 | ||
xDSL (2) | 8,940 | 8,822 | 8,707 | 8,514 | 8,356 | 8,177 | 7,877 | 7,586 | 7,289 | 6,996 | 6,725 | ||
o/w Naked ADSL | 2.33 | 7,333 | 7,285 | 7,244 | 7,131 | 7,041 | 6,912 | 6,688 | 6,478 | 6,254 | 6,023 | 5,810 | |
LTE for fixed and others (2) | 41 | 39 | 39 | 37 | 36 | 35 | 66 | 68 | 69 | 72 | 75 | ||
Fixed narrowband accesses | 2.36 | 6,506 | 6,305 | 6,098 | 5,857 | 5,646 | 5,510 | 5,300 | 5,079 | 4,857 | 4,662 | 4,492 | |
PSTN accesses | 6,470 | 6,269 | 6,062 | 5,821 | 5,610 | 5,474 | 5,263 | 5,043 | 4,821 | 4,627 | 4,457 | ||
Other fixed accesses | 35 | 35 | 36 | 36 | 36 | 36 | 36 | 36 | 36 | 35 | 35 | ||
Wholesale accesses | 2.37 | 15,002 | 14,929 | 14,829 | 14,758 | 14,705 | 14,630 | 14,558 | 14,419 | 14,300 | 14,143 | 14,034 | |
o/w Full unbundling | 10,584 | 10,318 | 10,053 | 9,739 | 9,461 | 9,182 | 8,804 | 8,324 | 7,873 | 7,460 | 7,082 | ||
Market share | |||||||||||||
Broadband volume market share (in %) | 2.39 | 40.2% | 40.2% | 40.2% | 40.0% | 40.0% | 40.0% | 40.0% | 39.8% | 39.8% | na | na | |
Net adds broadband market share (in %) | 2.40 | 28.0% | 40.0% | 31.0% | 23.0% | 28.0% | 41.0% | 43.0% | 36.0% | 43.0% | na | na | |
(1) Accesses in France of "France" and "Enterprise" operating segments. | |||||||||||||
(2) 3Q 2020 : Including reallocation of 32k customers from xDSL customer base to "LTE for fixed and others" customer base. | |||||||||||||
NB D'ECARTS EN COLONNE > 2 k | 0 | ||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 k | 0 | ||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) - contract) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses - by market) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses - by access) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed narrowdband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) - contract) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) - contract M2M) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) - excluding M2M) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses - consumer accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses - business accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses - wholesale accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses - xDSL) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses - o/w naked xDSL) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses - FTTH accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed narrowband accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses - other group fixed lines) | externe | - | 0 | (0) | - | - | - | - | - | - | - | - | - |
CTRL (wholesale accesses) | externe | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (wholesale accesses - o/w full unbundling) | externe | - | - | 0 | - | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | FRANCE financial KPIs | ||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||||||||||||||||||||||||||||||||||||||
1Q19cb | 1Q20 | 2Q19cb | 2Q20 | 1H19cb | 1H20 | 3Q19cb | 3Q20 | 4Q19cb | 4Q20 | 2H19cb | 2H20 | FY19cb | FY20 | 1Q20cb | 1Q21 | 2Q20cb | 2Q21 | 1H20cb | 1H21 | 3Q20cb | 3Q21 | 4Q20cb | 4Q21 | 2H20cb | 2H21 | FY20cb | FY21 | CTRL 1H/Q 1H N-2cb | CTRL 1H/Q 1H N-1 | CTRL 2H/Q 2H N-2cb | CTRL 2H/Q 2H N-1 | CTRL FY/Q FY N-2cb | CTRL FY/Q FY N-1 | CTRL FY/H FY N-2cb | CTRL FY/H FY N-1 | CTRL 1H/Q 1H N-1cb | CTRL 1H/Q 1H N | CTRL 2H/Q 2H N-1cb | CTRL 2H/Q 2H N | CTRL FY/Q FY N-1cb | CTRL FY/Q FY N | CTRL FY/H FY N-1cb | CTRL FY/H FY N |
Revenues | 4,409 | 4,431 | 4,470 | 4,593 | 8,880 | 9,024 | 4,551 | 4,693 | 4,734 | 4,744 | 9,285 | 9,437 | 18,165 | 18,461 | 4,415 | 4,404 | 4,577 | 4,546 | 8,992 | 8,950 | 4,676 | 4,483 | 1 | - | - | - | 1 | - | - | - | - | - | (4,676) | (4,483) | (13,668) | (13,433) | (8,992) | (8,950) | |||||
yoy variance (cb) | 0.5% | 2.7% | 1.6% | 3.1% | 0.2% | 1.6% | 1.6% | -0.2% | -0.7% | -0.5% | -4.1% | ||||||||||||||||||||||||||||||||
Retail services (B2C+B2B) | 1.09 | 2,693 | 2,692 | 2,683 | 2,684 | 5,376 | 5,377 | 2,703 | 2,691 | 2,731 | 2,696 | 5,434 | 5,387 | 10,810 | 10,764 | 2,692 | 2,688 | 2,684 | 2,695 | 5,377 | 5,383 | 2,691 | 2,723 | - | 1 | - | - | - | 1 | - | - | 1 | - | (2,691) | (2,723) | (8,067) | (8,106) | (5,377) | (5,383) | ||||
yoy variance (cb) | 0.0% | 0.1% | 0.0% | -0.4% | -1.3% | -0.9% | -0.4% | -0.2% | 0.4% | 0.1% | 1.2% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 1,078 | 1,137 | 1,087 | 1,131 | 2,165 | 2,268 | 1,109 | 1,137 | 1,149 | 1,155 | 2,258 | 2,292 | 4,423 | 4,559 | 1,137 | 1,154 | 1,131 | 1,163 | 2,268 | 2,317 | 1,137 | 1,180 | - | - | - | - | - | (1) | - | (1) | - | - | (1,137) | (1,180) | (3,405) | (3,497) | (2,268) | (2,317) | ||||
yoy variance (cb) | 5.4% | 4.1% | 4.7% | 2.5% | 0.5% | 1.5% | 3.1% | 1.5% | 2.9% | 2.2% | 3.8% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 580 | 565 | 577 | 559 | 1,157 | 1,124 | 579 | 564 | 565 | 558 | 1,144 | 1,122 | 2,301 | 2,245 | 563 | 559 | 557 | 563 | 1,120 | 1,122 | 561 | 577 | - | - | - | - | - | (1) | - | (1) | - | - | (561) | (577) | (1,681) | (1,699) | (1,120) | (1,122) | ||||
yoy variance (cb) | -2.7% | -3.1% | -2.9% | -2.7% | -1.2% | -1.9% | -2.4% | -0.7% | 1.2% | 0.2% | 2.8% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 1,034 | 991 | 1,020 | 995 | 2,054 | 1,986 | 1,015 | 990 | 1,017 | 983 | 2,032 | 1,974 | 4,086 | 3,959 | 993 | 975 | 997 | 968 | 1,990 | 1,944 | 993 | 966 | - | - | - | 1 | - | - | - | (1) | - | 1 | (993) | (966) | (2,983) | (2,909) | (1,990) | (1,944) | ||||
yoy variance (cb) | -4.2% | -2.5% | -3.3% | -2.4% | -3.3% | -2.9% | -3.1% | -1.8% | -2.8% | -2.3% | -2.7% | ||||||||||||||||||||||||||||||||
o/w fixed only broadband services | 667 | 676 | 670 | 686 | 1,337 | 1,363 | 674 | 689 | 688 | 696 | 1,362 | 1,385 | 2,699 | 2,748 | 678 | 703 | 689 | 712 | 1,367 | 1,415 | 691 | 721 | - | 1 | - | - | - | 1 | - | - | - | - | (691) | (721) | (2,058) | (2,136) | (1,367) | (1,415) | |||||
yoy variance (cb) | 1.4% | 2.5% | 1.9% | 2.2% | 1.2% | 1.7% | 1.8% | 3.6% | 3.4% | 3.5% | 4.2% | ||||||||||||||||||||||||||||||||
o/w fixed only narrowband services | 367 | 315 | 350 | 308 | 717 | 623 | 340 | 301 | 329 | 287 | 670 | 589 | 1,387 | 1,212 | 315 | 272 | 308 | 257 | 623 | 529 | 301 | 245 | - | - | 1 | 1 | 1 | 1 | - | - | - | - | (301) | (245) | (924) | (774) | (623) | (529) | |||||
yoy variance (cb) | -14.2% | -12.0% | -13.2% | -11.5% | -12.8% | -12.1% | -12.6% | -13.5% | -16.7% | -15.1% | -18.6% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 1,303 | 1,336 | 1,375 | 1,535 | 2,678 | 2,871 | 1,396 | 1,543 | 1,424 | 1,452 | 2,821 | 2,995 | 5,498 | 5,866 | 1,319 | 1,286 | 1,519 | 1,434 | 2,838 | 2,720 | 1,526 | 1,291 | - | - | 1 | - | - | - | (1) | - | - | - | (1,526) | (1,291) | (4,364) | (4,011) | (2,838) | (2,720) | ||||
yoy variance (cb) | 2.6% | 11.7% | 7.2% | 10.5% | 1.9% | 6.2% | 6.7% | -2.5% | -5.6% | -4.2% | -15.4% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 297 | 252 | 281 | 206 | 578 | 458 | 335 | 302 | 439 | 427 | 773 | 729 | 1,351 | 1,187 | 252 | 269 | 206 | 254 | 458 | 523 | 302 | 300 | - | - | (1) | - | (1) | - | - | - | - | - | (302) | (300) | (760) | (823) | (458) | (523) | ||||
yoy variance (cb) | -15.2% | -26.7% | -20.8% | -9.8% | -2.6% | -5.7% | -12.2% | 6.6% | 23.4% | 14.2% | -0.4% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 117 | 151 | 132 | 167 | 248 | 318 | 118 | 157 | 140 | 169 | 257 | 326 | 506 | 644 | 151 | 162 | 168 | 163 | 319 | 325 | 157 | 169 | (1) | - | (1) | - | (1) | - | 1 | - | - | - | (157) | (169) | (476) | (494) | (319) | (325) | ||||
yoy variance (cb) | 29.3% | 27.0% | 28.1% | 33.3% | 21.0% | 26.6% | 27.3% | 6.9% | -2.7% | 1.9% | 7.3% | ||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 3,284 | 3,301 | 3,862 | 3,862 | 7,146 | 7,163 | 3,252 | 3,181 | - | - | (3,252) | (3,181) | ||||||||||||||||||||||||||||||
% of revenues | 37.0% | 36.6% | 41.6% | 40.9% | 39.3% | 38.8% | 36.2% | 35.5% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 1,862 | 1,635 | 2,190 | 2,113 | 4,052 | 3,748 | 1,647 | 2,171 | - | - | (1,647) | (2,171) | ||||||||||||||||||||||||||||||
% of revenues | 21.0% | 18.1% | 23.6% | 22.4% | 22.3% | 20.3% | 18.3% | 24.3% | |||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | 0 | ||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | - | (1) | (2) | - | - | (1) | (1) | - | - | - | - | (1) | - | 1 | - | (1) | (1) | 1 | (1) | (1) | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (retail services revenues) | interne | - | (1) | (1) | (1) | - | (1) | - | - | - | - | - | (1) | - | 1 | (1) | - | (1) | 1 | (1) | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (fixed only services revenues) | interne | - | - | - | 1 | - | - | 1 | - | - | - | - | - | - | (1) | - | - | - | (1) | - | - | 1 | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Telecoms - financial KPIs / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - segment reporting / revenues) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Group - segment reporting /EBITDAaL / % of revenues) | externe | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | FRANCE operational KPIs | ||||||||||||
(accesses in thousands) | Glossary | 2019 | 2020 | 2021 | |||||||||
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | 3Q21 | 4Q21 | ||
Convergent KPIs | |||||||||||||
Customer base | |||||||||||||
Convergent customers (excl. MVNOs) | 2.10 | 5,698 | 5,734 | 5,770 | 5,797 | 5,802 | 5,796 | 5,816 | 5,843 | 5,851 | 5,858 | 5,878 | |
Number of mobile accesses per convergent offer | 1.6 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | ||
Quarterly ARPO (per month, in euros) | |||||||||||||
Convergent ARPO | 2.11 | 67.0 | 66.9 | 67.6 | 69.5 | 68.9 | 68.7 | 68.8 | 69.0 | 68.8 | 69.2 | 69.8 | |
yoy variance (cb) | -0.8% | 0.5% | -0.2% | 2.2% | 2.3% | 2.2% | 1.2% | -1.2% | -0.1% | 0.7% | 1.6% | ||
Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 21,621 | 21,697 | 21,849 | 21,795 | 21,595 | 21,467 | 21,511 | 21,521 | 21,442 | 21,556 | 21,679 | |
Contract | 2.21 | 19,247 | 19,308 | 19,398 | 19,445 | 19,388 | 19,417 | 19,543 | 19,629 | 19,660 | 19,802 | 19,924 | |
M2M | 2.23 | 15 | 15 | 15 | 15 | 15 | 15 | 16 | 15 | 15 | 15 | 16 | |
Excluding M2M | 19,232 | 19,293 | 19,383 | 19,430 | 19,373 | 19,402 | 19,527 | 19,614 | 19,645 | 19,787 | 19,908 | ||
Prepaid | 2.22 | 2,374 | 2,389 | 2,451 | 2,350 | 2,207 | 2,050 | 1,968 | 1,893 | 1,782 | 1,754 | 1,755 | |
Mobile accesses (excl. MVNOs) - by offer | 2.20 | 21,621 | 21,697 | 21,849 | 21,795 | 21,595 | 21,467 | 21,511 | 21,521 | 21,442 | 21,556 | 21,679 | |
Convergent | 2.24 | 9,365 | 9,468 | 9,585 | 9,694 | 9,724 | 9,692 | 9,756 | 9,807 | 9,811 | 9,842 | 9,913 | |
Mobile only | 2.25 | 12,256 | 12,228 | 12,264 | 12,101 | 11,871 | 11,775 | 11,755 | 11,714 | 11,632 | 11,714 | 11,766 | |
M2M | 2.23 | 15 | 15 | 15 | 15 | 15 | 15 | 16 | 15 | 15 | 15 | 16 | |
Contract excluding M2M | 9,867 | 9,825 | 9,798 | 9,736 | 9,649 | 9,710 | 9,771 | 9,807 | 9,835 | 9,945 | 9,995 | ||
Prepaid | 2.22 | 2,374 | 2,389 | 2,451 | 2,350 | 2,207 | 2,050 | 1,968 | 1,893 | 1,782 | 1,754 | 1,755 | |
Commercial offers | |||||||||||||
Open | 9,365 | 9,468 | 9,585 | 9,694 | 9,724 | 9,692 | 9,756 | 9,807 | 9,811 | 9,842 | 9,913 | ||
o/w Open multi-lignes | 3,643 | 3,711 | 3,795 | 3,877 | 3,895 | 3,878 | 3,923 | 3,944 | 3,935 | 3,951 | 4,003 | ||
Sosh | 3,849 | 3,865 | 3,909 | 3,928 | 3,925 | 4,029 | 4,162 | 4,244 | 4,298 | 4,406 | 4,469 | ||
Quarterly churn | |||||||||||||
Contract churn excluding M2M | 2.29 | 12.3% | 10.9% | 12.1% | 13.3% | 11.7% | 9.5% | 13.0% | 13.0% | 11.6% | 10.8% | 11.0% | |
Quarterly ARPO (per month, in euros) | |||||||||||||
Mobile only blended ARPO | 2.28 | 16.9 | 17.0 | 17.0 | 17.1 | 16.7 | 16.6 | 16.9 | 16.9 | 16.9 | 17.0 | 17.2 | |
yoy variance (cb) | -0.4% | 0.0% | -0.8% | 1.1% | -0.5% | -1.2% | 0.3% | 0.0% | 1.5% | 2.6% | 2.0% | ||
Mobile only contract ARPO | 20.0 | 20.0 | 20.1 | 20.3 | 19.7 | 19.4 | 19.5 | 19.4 | 19.3 | 19.3 | 19.4 | ||
Mobile only prepaid ARPO | 4.4 | 4.6 | 4.8 | 4.2 | 4.1 | 3.9 | 4.5 | 4.3 | 4.1 | 4.2 | 4.6 | ||
Network coverage | |||||||||||||
% 4G coverage of population | 99% | 99% | 99% | 99% | 99% | 99% | 99% | 99% | 99% | 99% | 99% | ||
Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 31,655 | 31,441 | 31,224 | 31,001 | 30,805 | 30,674 | 30,510 | 30,291 | 30,084 | 29,835 | 29,664 | |
Retail accesses | 2.31 | 16,652 | 16,512 | 16,395 | 16,243 | 16,100 | 16,044 | 15,952 | 15,872 | 15,784 | 15,692 | 15,630 | |
Fixed broadband accesses - by technology | 2.32 | 11,502 | 11,543 | 11,609 | 11,658 | 11,694 | 11,755 | 11,851 | 11,955 | 12,050 | 12,118 | 12,198 | |
FTTH | 2,759 | 2,920 | 3,097 | 3,337 | 3,529 | 3,766 | 4,127 | 4,515 | 4,900 | 5,253 | 5,597 | ||
xDSL (2) | 8,702 | 8,584 | 8,473 | 8,284 | 8,130 | 7,954 | 7,658 | 7,373 | 7,081 | 6,792 | 6,526 | ||
o/w Naked xDSL | 2.33 | 7,295 | 7,243 | 7,199 | 7,082 | 6,991 | 6,860 | 6,636 | 6,424 | 6,199 | 5,968 | 5,753 | |
LTE for fixed and others (2) | 41 | 39 | 39 | 37 | 36 | 35 | 66 | 68 | 69 | 72 | 75 | ||
Fixed broadband accesses - by offer | 2.32 | 11,502 | 11,543 | 11,609 | 11,658 | 11,694 | 11,755 | 11,851 | 11,955 | 12,050 | 12,118 | 12,198 | |
Convergent | 2.34 | 5,698 | 5,734 | 5,770 | 5,797 | 5,802 | 5,796 | 5,816 | 5,843 | 5,851 | 5,858 | 5,878 | |
Broadband only | 2.35 | 5,805 | 5,809 | 5,839 | 5,861 | 5,893 | 5,959 | 6,035 | 6,112 | 6,199 | 6,261 | 6,320 | |
Fixed narrowband accesses | 2.36 | 5,150 | 4,969 | 4,786 | 4,585 | 4,406 | 4,289 | 4,101 | 3,917 | 3,735 | 3,574 | 3,432 | |
Retail PSTN accesses | 5,115 | 4,934 | 4,750 | 4,550 | 4,369 | 4,253 | 4,065 | 3,880 | 3,699 | 3,539 | 3,397 | ||
Other fixed accesses (1) | 35 | 35 | 36 | 36 | 36 | 36 | 36 | 36 | 36 | 35 | 35 | ||
Wholesale accesses | 2.37 | 15,002 | 14,929 | 14,829 | 14,758 | 14,705 | 14,630 | 14,558 | 14,419 | 14,300 | 14,143 | 14,034 | |
FTTx | 1,695 | 1,934 | 2,151 | 2,465 | 2,746 | 3,005 | 3,377 | 3,785 | 4,192 | 4,523 | 4,859 | ||
Copper (xDSL+PSTN) | 13,307 | 12,995 | 12,679 | 12,293 | 11,960 | 11,624 | 11,181 | 10,635 | 10,108 | 9,621 | 9,175 | ||
o/w Full unbundling | 10,584 | 10,318 | 10,053 | 9,739 | 9,461 | 9,182 | 8,804 | 8,324 | 7,873 | 7,460 | 7,082 | ||
Quarterly ARPO (per month, in euros) | |||||||||||||
Fixed only broadband ARPO | 2.38 | 36.4 | 36.5 | 36.5 | 36.9 | 36.3 | 36.6 | 36.1 | 35.8 | 35.8 | 35.7 | 35.9 | |
yoy variance (cb) | -2.9% | -1.7% | -2.5% | -0.2% | -0.5% | 0.2% | -1.1% | -3.0% | -1.6% | -2.7% | -1.0% | ||
Internet features | |||||||||||||
IPTV and satellite accesses | 7,103 | 7,153 | 7,204 | 7,269 | 7,308 | 7,395 | 7,484 | 7,612 | 7,712 | 7,954 | 7,856 | ||
FTTH | |||||||||||||
FTTH homes connectable | 2.41 | 12,412 | 13,500 | 14,581 | 16,281 | 17,835 | 19,268 | 20,889 | 22,893 | 24,414 | 26,113 | 27,444 | |
(1) Including payphone. | |||||||||||||
(2) 3Q 2020 : Including reallocation of 32k customers from xDSL customer base to "LTE for fixed and others" customer base. | |||||||||||||
NB D'ECARTS EN COLONNE > 2 k | 0 | ||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||
CTRL (Convergent customers (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (number of mobile accesses per convergent offer) | interne | - | - | - | - | 0 | - | 0 | 0 | 0 | - | 0 | - |
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) - contract) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile only accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile only accesses (excl. MVNOs) - contract - M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile only accesses (excl. MVNOs) - prepaid) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Open) | interne | 0 | 0 | (0) | 0 | 0 | 0 | (0) | (0) | (0) | 0 | - | - |
CTRL (fixed accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (retail accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed narrowband accesses) | interne | - | 0 | (0) | - | - | - | - | - | - | - | - | - |
CTRL (wholesale accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | EUROPE financial KPIs | ||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||||||||||||||||||||||||||||||||||||||
1Q19cb | 1Q20 | 2Q19cb | 2Q20 | 1H19cb | 1H20 | 3Q19cb | 3Q20 | 4Q19cb | 4Q20 | 2H19cb | 2H20 | FY19cb | FY20 | 1Q20cb | 1Q21 | 2Q20cb | 2Q21 | 1H20cb | 1H21 | 3Q20cb | 3Q21 | 4Q20cb | 4Q21 | 2H20cb | 2H21 | FY20cb | FY21 | CTRL 1H/Q 1H N-2cb | CTRL 1H/Q 1H N-1 | CTRL 2H/Q 2H N-2cb | CTRL 2H/Q 2H N-1 | CTRL FY/Q FY N-2cb | CTRL FY/Q FY N-1 | CTRL FY/H FY N-2cb | CTRL FY/H FY N-1 | CTRL 1H/Q 1H N-1cb | CTRL 1H/Q 1H N | CTRL 2H/Q 2H N-1cb | CTRL 2H/Q 2H N | CTRL FY/Q FY N-1cb | CTRL FY/Q FY N | CTRL FY/H FY N-1cb | CTRL FY/H FY N |
Europe | |||||||||||||||||||||||||||||||||||||||||||
Revenues by activity | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 2,711 | 2,685 | 2,681 | 2,544 | 5,392 | 5,229 | 2,737 | 2,636 | 2,838 | 2,715 | 5,576 | 5,351 | 10,968 | 10,580 | 2,646 | 2,583 | 2,535 | 2,581 | 5,181 | 5,164 | 2,610 | 2,583 | - | - | 1 | - | 1 | - | - | - | - | - | (2,610) | (2,583) | (7,791) | (7,747) | (5,181) | (5,164) | |||||
yoy variance (cb) | -1.0% | -5.1% | -3.0% | -3.7% | -4.3% | -4.0% | -3.5% | -2.4% | 1.8% | -0.3% | -1.1% | ||||||||||||||||||||||||||||||||
Retail services (B2C+B2B) | 1.09 | 1,836 | 1,831 | 1,818 | 1,765 | 3,655 | 3,596 | 1,855 | 1,771 | 1,858 | 1,781 | 3,713 | 3,552 | 7,368 | 7,147 | 1,808 | 1,727 | 1,761 | 1,724 | 3,569 | 3,451 | 1,758 | 1,741 | 1 | - | - | - | 1 | (1) | - | (1) | - | - | (1,758) | (1,741) | (5,327) | (5,192) | (3,569) | (3,451) | ||||
yoy variance (cb) | -0.3% | -2.9% | -1.6% | -4.5% | -4.2% | -4.3% | -3.0% | -4.5% | -2.1% | -3.3% | -1.0% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 672 | 695 | 665 | 682 | 1,337 | 1,377 | 675 | 673 | 690 | 667 | 1,365 | 1,340 | 2,702 | 2,717 | 690 | 666 | 681 | 672 | 1,371 | 1,337 | 671 | 679 | - | - | - | - | - | - | - | - | - | (1) | (671) | (679) | (2,042) | (2,017) | (1,371) | (1,337) | ||||
yoy variance (cb) | 3.4% | 2.5% | 3.0% | -0.2% | -3.4% | -1.8% | 0.5% | -3.6% | -1.4% | -2.5% | 1.2% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 825 | 781 | 817 | 744 | 1,642 | 1,525 | 834 | 766 | 807 | 747 | 1,641 | 1,513 | 3,283 | 3,038 | 772 | 719 | 741 | 715 | 1,514 | 1,434 | 761 | 732 | - | - | - | - | - | - | - | - | 1 | - | (761) | (732) | (2,274) | (2,166) | (1,514) | (1,434) | ||||
yoy variance (cb) | -5.3% | -8.9% | -7.1% | -8.2% | -7.4% | -7.8% | -7.5% | -6.9% | -3.6% | -5.3% | -3.8% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 290 | 280 | 284 | 266 | 574 | 546 | 277 | 270 | 278 | 267 | 555 | 536 | 1,129 | 1,083 | 274 | 265 | 265 | 256 | 540 | 522 | 267 | 251 | - | - | - | (1) | - | - | - | 1 | 1 | 1 | (267) | (251) | (806) | (772) | (540) | (522) | ||||
yoy variance (cb) | -3.5% | -6.2% | -4.9% | -2.7% | -4.1% | -3.4% | -4.1% | -3.3% | -3.4% | -3.3% | -5.7% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 49 | 74 | 52 | 73 | 101 | 147 | 68 | 61 | 83 | 101 | 151 | 162 | 252 | 310 | 71 | 77 | 73 | 81 | 144 | 158 | 60 | 79 | - | - | - | - | - | 1 | - | 1 | - | - | (60) | (79) | (204) | (237) | (144) | (158) | ||||
yoy variance (cb) | 51.0% | 39.9% | 45.3% | -9.5% | 21.3% | 7.5% | 22.7% | 7.7% | 11.0% | 9.4% | 31.5% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 466 | 478 | 469 | 474 | 935 | 952 | 506 | 480 | 500 | 492 | 1,007 | 972 | 1,942 | 1,924 | 471 | 454 | 473 | 472 | 944 | 926 | 476 | 452 | - | - | 1 | - | 1 | - | - | - | - | - | (476) | (452) | (1,420) | (1,378) | (944) | (926) | ||||
yoy variance (cb) | 2.5% | 1.0% | 1.8% | -5.3% | -1.6% | -3.5% | -0.9% | -3.7% | -0.2% | -2.0% | -5.0% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 358 | 331 | 356 | 280 | 713 | 611 | 339 | 355 | 436 | 409 | 775 | 764 | 1,488 | 1,375 | 323 | 368 | 276 | 349 | 598 | 718 | 346 | 347 | (1) | - | - | - | (1) | - | - | - | (1) | 1 | (346) | (347) | (945) | (1,064) | (598) | (718) | ||||
yoy variance (cb) | -7.4% | -21.4% | -14.4% | 4.8% | -6.2% | -1.4% | -7.6% | 14.2% | 26.8% | 20.0% | 0.2% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 51 | 45 | 38 | 25 | 89 | 70 | 37 | 30 | 44 | 33 | 81 | 64 | 171 | 134 | 44 | 34 | 25 | 36 | 69 | 70 | 30 | 42 | - | - | - | 1 | 1 | 1 | 1 | - | - | - | (30) | (42) | (99) | (112) | (69) | (70) | ||||
yoy variance (cb) | -11.8% | -33.4% | -21.0% | -18.8% | -24.6% | -21.9% | -21.5% | -22.9% | 42.1% | 0.9% | 42.3% | ||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 1,485 | 1,457 | 1,627 | 1,475 | 3,112 | 2,932 | 1,444 | 1,359 | - | - | (1,444) | (1,359) | ||||||||||||||||||||||||||||||
% of revenues | 27.5% | 27.9% | 29.2% | 27.6% | 28.4% | 27.7% | 27.9% | 26.3% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 930 | 761 | 738 | 1,086 | 1,668 | 1,847 | 755 | 870 | - | - | (755) | (870) | ||||||||||||||||||||||||||||||
% of revenues | 17.3% | 14.5% | 13.2% | 20.3% | 15.2% | 17.5% | 14.6% | 16.8% | |||||||||||||||||||||||||||||||||||
Spain | |||||||||||||||||||||||||||||||||||||||||||
Revenues by activity | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 1,318 | 1,287 | 1,306 | 1,216 | 2,624 | 2,503 | 1,310 | 1,237 | 1,328 | 1,211 | 2,639 | 2,448 | 5,263 | 4,951 | 1,282 | 1,188 | 1,213 | 1,180 | 2,495 | 2,368 | 1,231 | 1,176 | - | - | 1 | - | 1 | - | - | - | - | - | (1,231) | (1,176) | (3,726) | (3,544) | (2,495) | (2,368) | |||||
yoy variance (cb) | -2.4% | -6.8% | -4.6% | -5.6% | -8.8% | -7.2% | -5.9% | -7.4% | -2.7% | -5.1% | -4.4% | ||||||||||||||||||||||||||||||||
Retail services (B2C+B2B) | 1.09 | 953 | 910 | 936 | 869 | 1,889 | 1,779 | 933 | 860 | 938 | 837 | 1,871 | 1,697 | 3,760 | 3,476 | 910 | 818 | 869 | 797 | 1,779 | 1,614 | 860 | 792 | - | - | - | - | - | - | - | - | - | (1) | (860) | (792) | (2,639) | (2,407) | (1,779) | (1,614) | ||||
yoy variance (cb) | -4.6% | -7.2% | -5.8% | -7.7% | -10.8% | -9.3% | -7.6% | -10.2% | -8.3% | -9.2% | -7.9% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 530 | 517 | 518 | 502 | 1,049 | 1,020 | 518 | 488 | 525 | 477 | 1,043 | 965 | 2,092 | 1,984 | 517 | 469 | 502 | 465 | 1,020 | 933 | 488 | 465 | 1 | 1 | - | - | 1 | - | - | (1) | 1 | (1) | (488) | (465) | (1,507) | (1,399) | (1,020) | (933) | ||||
yoy variance (cb) | -2.4% | -3.1% | -2.8% | -5.8% | -9.2% | -7.5% | -5.1% | -9.4% | -7.5% | -8.5% | -4.8% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 296 | 267 | 288 | 250 | 584 | 517 | 292 | 252 | 284 | 242 | 577 | 495 | 1,161 | 1,012 | 267 | 231 | 250 | 220 | 517 | 450 | 252 | 217 | - | - | 1 | 1 | 1 | 1 | - | - | - | (1) | (252) | (217) | (769) | (668) | (517) | (450) | ||||
yoy variance (cb) | -10.0% | -13.1% | -11.5% | -13.8% | -14.7% | -14.2% | -12.9% | -13.6% | -12.3% | -12.9% | -13.9% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 125 | 124 | 128 | 114 | 254 | 238 | 121 | 118 | 127 | 115 | 247 | 233 | 501 | 471 | 124 | 116 | 114 | 110 | 238 | 225 | 118 | 107 | 1 | - | (1) | - | - | - | - | - | - | (1) | (118) | (107) | (356) | (333) | (238) | (225) | ||||
yoy variance (cb) | -1.3% | -10.8% | -6.1% | -2.3% | -8.9% | -5.7% | -5.9% | -6.7% | -4.0% | -5.4% | -9.3% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 1 | 2 | 1 | 2 | 3 | 4 | 1 | 2 | 2 | 2 | 4 | 4 | 6 | 8 | 2 | 3 | 2 | 3 | 4 | 6 | 2 | 4 | 1 | - | 1 | - | 1 | - | (1) | - | - | - | (2) | (4) | (6) | (10) | (4) | (6) | ||||
yoy variance (cb) | 48.1% | 64.4% | 56.3% | 77.2% | -5.8% | 23.8% | 37.4% | 41.1% | 43.9% | 42.6% | 68.4% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 210 | 220 | 208 | 229 | 418 | 449 | 242 | 231 | 241 | 236 | 483 | 467 | 901 | 916 | 220 | 215 | 229 | 228 | 449 | 443 | 231 | 228 | - | - | - | - | - | - | - | - | - | - | (231) | (228) | (680) | (671) | (449) | (443) | ||||
yoy variance (cb) | 4.8% | 10.4% | 7.6% | -4.6% | -2.1% | -3.4% | 1.7% | -2.3% | -0.5% | -1.4% | -1.4% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 155 | 145 | 162 | 118 | 317 | 263 | 136 | 145 | 149 | 139 | 285 | 284 | 602 | 547 | 141 | 155 | 115 | 155 | 255 | 310 | 139 | 156 | - | - | - | - | - | - | - | - | (1) | - | (139) | (156) | (395) | (466) | (255) | (310) | ||||
yoy variance (cb) | -6.3% | -27.2% | -17.0% | 7.0% | -7.2% | -0.5% | -9.2% | 10.0% | 35.6% | 21.5% | 11.9% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 0 | 11 | 0 | 0 | 0 | 12 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 12 | 11 | 1 | 0 | 0 | 12 | 0 | 0 | 0 | - | 1 | - | - | - | 1 | - | - | 1 | (1) | - | - | (11) | (1) | (12) | - | ||||
yoy variance (cb) | - | - | - | - | - | - | - | -95.4% | 0.0% | -96.0% | 140.8% | ||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 787 | 728 | 859 | 705 | 1,646 | 1,433 | 728 | 610 | - | - | (728) | (610) | ||||||||||||||||||||||||||||||
% of revenues | 30.0% | 29.1% | 32.6% | 28.8% | 31.3% | 28.9% | 29.2% | 25.8% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 529 | 392 | 283 | 577 | 812 | 969 | 392 | 457 | - | - | (392) | (457) | ||||||||||||||||||||||||||||||
% of revenues | 20.2% | 15.7% | 10.7% | 23.6% | 15.4% | 19.6% | 15.7% | 19.3% | |||||||||||||||||||||||||||||||||||
Poland | |||||||||||||||||||||||||||||||||||||||||||
Revenues by activity | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 643 | 649 | 612 | 627 | 1,254 | 1,276 | 646 | 629 | 666 | 685 | 1,313 | 1,314 | 2,567 | 2,590 | 617 | 642 | 624 | 652 | 1,241 | 1,294 | 611 | 632 | (1) | - | 1 | - | - | - | - | - | - | - | (611) | (632) | (1,852) | (1,926) | (1,241) | (1,294) | |||||
yoy variance (cb) | 0.9% | 2.6% | 1.7% | -2.7% | 2.8% | 0.1% | 0.9% | 4.1% | 4.5% | 4.3% | 3.3% | ||||||||||||||||||||||||||||||||
Retail services (B2C+B2B) | 1.09 | 399 | 419 | 387 | 404 | 786 | 824 | 411 | 402 | 413 | 434 | 823 | 836 | 1,609 | 1,660 | 399 | 410 | 402 | 421 | 802 | 830 | 391 | 423 | - | 1 | (1) | - | (1) | 1 | - | - | 1 | (1) | (391) | (423) | (1,192) | (1,254) | (802) | (830) | ||||
yoy variance (cb) | 5.1% | 4.5% | 4.8% | -2.1% | 5.2% | 1.6% | 3.2% | 2.7% | 4.5% | 3.6% | 8.2% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 85 | 97 | 85 | 95 | 170 | 192 | 90 | 99 | 90 | 101 | 180 | 200 | 351 | 392 | 92 | 105 | 94 | 108 | 187 | 213 | 96 | 112 | - | - | - | - | 1 | - | 1 | - | 1 | - | (96) | (112) | (282) | (325) | (187) | (213) | ||||
yoy variance (cb) | 13.7% | 11.5% | 12.6% | 9.5% | 12.4% | 10.9% | 11.8% | 13.7% | 14.8% | 14.3% | 16.8% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 148 | 148 | 143 | 140 | 291 | 287 | 149 | 145 | 145 | 143 | 293 | 288 | 585 | 575 | 140 | 139 | 139 | 144 | 279 | 283 | 141 | 149 | - | (1) | (1) | - | - | (1) | 1 | - | - | - | (141) | (149) | (420) | (432) | (279) | (283) | ||||
yoy variance (cb) | -0.3% | -2.5% | -1.4% | -2.3% | -1.2% | -1.8% | -1.6% | -1.1% | 3.3% | 1.1% | 5.7% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 132 | 121 | 122 | 117 | 254 | 238 | 122 | 117 | 118 | 114 | 240 | 230 | 494 | 468 | 115 | 111 | 116 | 109 | 231 | 220 | 113 | 106 | - | - | - | (1) | - | (1) | - | - | - | - | (113) | (106) | (344) | (326) | (231) | (220) | ||||
yoy variance (cb) | -8.1% | -4.5% | -6.4% | -4.1% | -3.5% | -3.8% | -5.1% | -3.8% | -6.2% | -5.0% | -6.5% | ||||||||||||||||||||||||||||||||
o/w fixed only broadband services | 51 | 49 | 47 | 48 | 98 | 96 | 47 | 49 | 47 | 48 | 94 | 96 | 192 | 193 | - | (1) | - | (1) | - | (1) | - | 1 | - | - | - | - | - | - | - | - | |||||||||||||
yoy variance (cb) | -3.8% | 0.6% | -1.7% | 2.4% | 1.9% | 2.1% | 0.2% | ||||||||||||||||||||||||||||||||||||
o/w fixed only narrowband services | 56 | 48 | 52 | 46 | 108 | 94 | 50 | 44 | 48 | 42 | 98 | 86 | 206 | 180 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |||||||||||||
yoy variance (cb) | -14.7% | -11.8% | -13.3% | -13.0% | -12.1% | -12.5% | -12.9% | ||||||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 34 | 54 | 36 | 53 | 70 | 107 | 50 | 42 | 60 | 76 | 110 | 118 | 181 | 225 | 51 | 55 | 53 | 59 | 104 | 115 | 41 | 56 | - | - | - | - | 1 | - | 1 | - | - | 1 | (41) | (56) | (145) | (170) | (104) | (115) | ||||
yoy variance (cb) | 58.4% | 46.4% | 52.2% | -17.4% | 27.3% | 6.9% | 24.5% | 7.7% | 12.9% | 10.3% | 37.5% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 130 | 139 | 126 | 136 | 255 | 275 | 132 | 133 | 125 | 137 | 257 | 270 | 512 | 545 | 132 | 132 | 135 | 132 | 267 | 264 | 129 | 108 | (1) | - | - | - | (1) | - | - | - | - | - | (129) | (108) | (396) | (372) | (267) | (264) | ||||
yoy variance (cb) | 7.3% | 7.9% | 7.6% | 1.0% | 9.5% | 5.1% | 6.4% | -0.5% | -2.3% | -1.4% | -16.8% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 85 | 71 | 78 | 68 | 163 | 139 | 81 | 73 | 106 | 90 | 187 | 163 | 350 | 303 | 67 | 76 | 68 | 73 | 135 | 149 | 71 | 75 | - | - | - | - | - | 1 | - | 1 | - | - | (71) | (75) | (206) | (224) | (135) | (149) | ||||
yoy variance (cb) | -16.6% | -12.3% | -14.6% | -9.4% | -15.1% | -12.6% | -13.5% | 12.2% | 7.4% | 9.8% | 5.4% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 29 | 19 | 21 | 19 | 50 | 38 | 23 | 20 | 22 | 23 | 45 | 44 | 95 | 82 | 19 | 25 | 19 | 26 | 37 | 52 | 20 | 26 | - | - | - | 1 | - | 1 | - | - | (1) | 1 | (20) | (26) | (58) | (77) | (37) | (52) | ||||
yoy variance (cb) | -33.1% | -10.2% | -23.6% | -11.9% | 6.8% | -2.8% | -13.7% | 36.6% | 41.4% | 39.0% | 30.7% | ||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 295 | 319 | 316 | 312 | 611 | 632 | 310 | 323 | - | 1 | (310) | (323) | ||||||||||||||||||||||||||||||
% of revenues | 23.5% | 25.0% | 24.1% | 23.8% | 23.8% | 24.4% | 25.0% | 25.0% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 215 | 186 | 168 | 220 | 383 | 405 | 181 | 195 | - | (1) | (181) | (195) | ||||||||||||||||||||||||||||||
% of revenues | 17.1% | 14.5% | 12.8% | 16.7% | 14.9% | 15.7% | 14.5% | 15.1% | |||||||||||||||||||||||||||||||||||
Belgium & Luxembourg | |||||||||||||||||||||||||||||||||||||||||||
Revenues by activity | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 328 | 334 | 329 | 303 | 656 | 637 | 337 | 335 | 369 | 343 | 707 | 678 | 1,363 | 1,315 | 334 | 330 | 303 | 325 | 637 | 656 | 335 | 346 | (1) | - | 1 | - | - | - | - | - | - | 1 | (335) | (346) | (972) | (1,001) | (637) | (656) | |||||
yoy variance (cb) | 1.9% | -7.9% | -3.0% | -0.6% | -7.2% | -4.0% | -3.5% | -1.0% | 7.5% | 3.0% | 3.3% | ||||||||||||||||||||||||||||||||
Retail services (B2C+B2B) | 1.09 | 215 | 225 | 216 | 221 | 431 | 446 | 225 | 231 | 223 | 230 | 447 | 460 | 879 | 906 | 225 | 229 | 221 | 232 | 446 | 461 | 231 | 242 | - | - | (1) | (1) | - | (1) | 1 | - | - | - | (231) | (242) | (677) | (703) | (446) | (461) | ||||
yoy variance (cb) | 4.6% | 2.1% | 3.4% | 2.6% | 3.0% | 2.8% | 3.1% | 1.9% | 4.9% | 3.4% | 4.8% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 38 | 52 | 41 | 55 | 79 | 106 | 44 | 57 | 48 | 58 | 93 | 114 | 172 | 221 | 52 | 60 | 55 | 63 | 106 | 124 | 57 | 65 | - | (1) | 1 | (1) | 1 | (1) | - | 1 | (1) | 1 | (57) | (65) | (164) | (188) | (106) | (124) | ||||
yoy variance (cb) | 35.8% | 33.2% | 34.5% | 27.6% | 20.0% | 23.6% | 28.6% | 16.9% | 15.5% | 16.2% | 14.6% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 154 | 148 | 153 | 142 | 308 | 291 | 155 | 150 | 150 | 145 | 306 | 295 | 614 | 585 | 148 | 141 | 142 | 141 | 291 | 282 | 150 | 149 | 1 | 1 | 1 | - | 2 | - | - | (1) | 1 | - | (150) | (149) | (440) | (431) | (291) | (282) | ||||
yoy variance (cb) | -3.9% | -7.2% | -5.5% | -3.7% | -3.7% | -3.7% | -4.6% | -4.8% | -0.8% | -2.9% | -0.4% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 13 | 14 | 12 | 15 | 25 | 29 | 14 | 14 | 13 | 16 | 27 | 31 | 52 | 60 | 14 | 17 | 15 | 17 | 29 | 34 | 14 | 18 | - | - | - | 1 | - | 1 | - | - | - | - | (14) | (18) | (43) | (52) | (29) | (34) | ||||
yoy variance (cb) | 11.5% | 20.4% | 15.8% | 5.6% | 21.0% | 13.2% | 14.4% | 20.3% | 18.9% | 19.6% | 23.5% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 10 | 10 | 10 | 10 | 20 | 20 | 11 | 10 | 11 | 10 | 22 | 20 | 41 | 40 | 10 | 10 | 10 | 10 | 20 | 21 | 10 | 10 | - | - | - | - | (1) | - | (1) | - | - | 1 | (10) | (10) | (30) | (30) | (20) | (21) | ||||
yoy variance (cb) | 8.9% | -4.8% | 1.9% | -11.4% | -1.1% | -6.4% | -2.5% | -2.5% | 8.7% | 2.9% | -0.7% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 67 | 65 | 72 | 53 | 139 | 119 | 73 | 64 | 77 | 63 | 150 | 127 | 289 | 246 | 65 | 55 | 53 | 58 | 119 | 113 | 64 | 66 | - | 1 | - | - | - | 1 | - | - | 1 | - | (64) | (66) | (182) | (179) | (119) | (113) | ||||
yoy variance (cb) | -2.1% | -26.0% | -14.6% | -12.7% | -17.3% | -15.0% | -14.8% | -16.0% | 8.5% | -4.9% | 3.0% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 31 | 33 | 30 | 23 | 61 | 56 | 30 | 33 | 53 | 43 | 83 | 76 | 144 | 132 | 33 | 41 | 23 | 29 | 56 | 70 | 33 | 26 | - | - | - | - | - | - | - | - | - | - | (33) | (26) | (89) | (96) | (56) | (70) | ||||
yoy variance (cb) | 4.4% | -21.9% | -8.4% | 12.3% | -19.5% | -8.1% | -8.3% | 25.3% | 24.4% | 24.9% | -22.6% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 15 | 11 | 10 | 5 | 25 | 16 | 10 | 7 | 17 | 7 | 27 | 15 | 51 | 31 | 11 | 6 | 5 | 6 | 16 | 12 | 7 | 13 | - | - | - | 1 | (1) | 1 | (1) | - | - | - | (7) | (13) | (23) | (25) | (16) | (12) | ||||
yoy variance (cb) | -25.4% | -50.9% | -35.8% | -23.9% | -57.0% | -44.9% | -40.5% | -49.5% | 30.7% | -24.6% | 75.5% | ||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 136 | 148 | 163 | 175 | 299 | 323 | 148 | 161 | - | - | (148) | (161) | ||||||||||||||||||||||||||||||
% of revenues | 20.7% | 23.3% | 23.1% | 25.9% | 21.9% | 24.6% | 23.3% | 24.6% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 80 | 65 | 100 | 113 | 180 | 178 | 65 | 81 | - | - | (65) | (81) | ||||||||||||||||||||||||||||||
% of revenues | 12.2% | 10.2% | 14.2% | 16.6% | 13.2% | 13.5% | 10.2% | 12.4% | |||||||||||||||||||||||||||||||||||
Central Europe | |||||||||||||||||||||||||||||||||||||||||||
Revenues by activity | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 428 | 421 | 440 | 402 | 868 | 823 | 452 | 442 | 481 | 481 | 932 | 923 | 1,801 | 1,746 | 419 | 428 | 399 | 428 | 817 | 856 | 440 | 436 | - | - | (1) | - | - | - | 1 | - | (1) | - | (440) | (436) | (1,258) | (1,292) | (817) | (856) | |||||
yoy variance (cb) | -1.7% | -8.7% | -5.2% | -2.1% | 0.1% | -0.9% | -3.0% | 2.1% | 7.5% | 4.7% | -0.9% | ||||||||||||||||||||||||||||||||
Retail services (B2C+B2B) | 1.09 | 269 | 276 | 279 | 271 | 548 | 547 | 287 | 278 | 285 | 281 | 571 | 558 | 1,120 | 1,106 | 274 | 270 | 269 | 275 | 543 | 545 | 276 | 284 | - | - | (1) | (1) | - | - | 1 | 1 | - | - | (276) | (284) | (819) | (829) | (543) | (545) | ||||
yoy variance (cb) | 2.7% | -2.9% | -0.2% | -3.2% | -1.3% | -2.3% | -1.2% | -1.5% | 2.3% | 0.4% | 3.0% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 18 | 29 | 20 | 30 | 39 | 59 | 23 | 30 | 27 | 31 | 50 | 61 | 89 | 120 | 29 | 32 | 30 | 36 | 59 | 67 | 30 | 38 | 1 | - | - | - | 1 | - | - | - | - | (1) | (30) | (38) | (89) | (106) | (59) | (67) | ||||
yoy variance (cb) | 57.0% | 46.5% | 51.5% | 33.5% | 15.0% | 23.5% | 35.8% | 9.4% | 19.9% | 14.7% | 23.9% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 226 | 219 | 232 | 212 | 459 | 430 | 238 | 219 | 227 | 217 | 465 | 436 | 924 | 866 | 217 | 208 | 210 | 211 | 427 | 419 | 218 | 216 | 1 | (1) | - | - | 1 | (1) | - | - | - | - | (218) | (216) | (645) | (635) | (427) | (419) | ||||
yoy variance (cb) | -3.3% | -8.9% | -6.1% | -8.0% | -4.7% | -6.4% | -6.3% | -4.0% | 0.4% | -1.8% | -0.5% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 20 | 21 | 21 | 20 | 42 | 41 | 21 | 21 | 20 | 21 | 41 | 42 | 83 | 83 | 21 | 22 | 20 | 20 | 41 | 42 | 21 | 21 | 1 | - | - | - | 1 | - | - | - | - | - | (21) | (21) | (62) | (63) | (41) | (42) | ||||
yoy variance (cb) | 3.0% | -3.8% | -0.4% | -2.1% | 6.6% | 2.1% | 0.8% | 3.5% | 0.2% | 1.8% | -1.1% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 4 | 8 | 5 | 9 | 9 | 17 | 5 | 7 | 10 | 12 | 15 | 19 | 24 | 36 | 8 | 9 | 9 | 8 | 17 | 17 | 7 | 10 | - | - | - | - | - | - | - | - | - | - | (7) | (10) | (24) | (27) | (17) | (17) | ||||
yoy variance (cb) | 87.3% | 77.0% | 81.7% | 55.5% | 15.8% | 28.3% | 48.4% | 13.5% | -6.3% | 3.1% | 30.9% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 66 | 60 | 67 | 59 | 133 | 118 | 68 | 59 | 64 | 61 | 132 | 120 | 265 | 238 | 59 | 57 | 59 | 58 | 118 | 116 | 59 | 59 | - | (1) | - | - | - | (1) | - | - | - | 1 | (59) | (59) | (177) | (174) | (118) | (116) | ||||
yoy variance (cb) | -9.5% | -12.7% | -11.1% | -13.1% | -4.8% | -9.1% | -10.1% | -3.2% | -0.7% | -2.0% | -0.5% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 86 | 82 | 86 | 70 | 173 | 152 | 93 | 103 | 127 | 137 | 219 | 241 | 392 | 393 | 82 | 97 | 70 | 92 | 151 | 189 | 103 | 90 | 1 | - | (1) | 1 | - | 1 | - | - | (1) | - | (103) | (90) | (255) | (279) | (151) | (189) | ||||
yoy variance (cb) | -4.8% | -18.5% | -11.6% | 11.7% | 8.1% | 9.6% | 0.2% | 18.7% | 32.0% | 24.8% | -12.1% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 7 | 3 | 7 | 2 | 14 | 5 | 5 | 2 | 5 | 2 | 10 | 5 | 24 | 9 | 3 | 2 | 2 | 3 | 5 | 6 | 2 | 3 | - | - | - | 1 | - | - | - | (1) | - | 1 | (2) | (3) | (7) | (8) | (5) | (6) | ||||
yoy variance (cb) | -57.0% | -76.3% | -66.8% | -47.6% | -55.9% | -52.0% | -60.8% | -17.3% | 101.2% | 25.4% | 27.9% | ||||||||||||||||||||||||||||||||
Revenues by country | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 428 | 421 | 440 | 402 | 868 | 823 | 452 | 442 | 481 | 481 | 932 | 923 | 1,801 | 1,746 | 419 | 428 | 399 | 428 | 817 | 856 | 440 | 436 | - | - | (1) | - | - | - | 1 | - | (1) | - | (440) | (436) | (1,258) | (1,292) | (817) | (856) | |||||
Romania | 265 | 257 | 268 | 242 | 534 | 499 | 279 | 273 | 299 | 304 | 578 | 577 | 1,112 | 1,076 | 257 | 264 | 242 | 268 | 499 | 532 | 273 | 273 | 1 | - | - | - | 1 | - | - | - | - | - | (273) | (273) | (772) | (805) | (499) | (532) | |||||
Slovakia | 132 | 132 | 138 | 129 | 271 | 261 | 138 | 136 | 147 | 144 | 285 | 280 | 556 | 541 | 132 | 133 | 129 | 130 | 261 | 263 | 136 | 131 | 1 | - | - | - | 1 | - | - | - | - | - | (136) | (131) | (397) | (394) | (261) | (263) | |||||
Moldova | 33 | 34 | 35 | 32 | 68 | 66 | 37 | 36 | 36 | 35 | 73 | 71 | 141 | 137 | 31 | 32 | 29 | 31 | 60 | 64 | 34 | 34 | - | - | - | - | - | - | - | - | - | 1 | (34) | (34) | (94) | (97) | (60) | (64) | |||||
Eliminations | (2) | (2) | (2) | (1) | (4) | (3) | (2) | (3) | (2) | (2) | (4) | (4) | (8) | (7) | (2) | (2) | (2) | (1) | (3) | (3) | (2) | (1) | - | - | - | 1 | - | 1 | - | - | 1 | - | 2 | 1 | 6 | 4 | 3 | 3 | |||||
EBITDAaL | 1.15 | 267 | 261 | 289 | 283 | 556 | 544 | 257 | 264 | - | - | (257) | (264) | ||||||||||||||||||||||||||||||
% of revenues | 30.8% | 31.7% | 31.0% | 30.6% | 30.9% | 31.2% | 31.4% | 30.9% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 107 | 118 | 186 | 177 | 293 | 295 | 117 | 136 | - | - | (117) | (136) | ||||||||||||||||||||||||||||||
% of revenues | 12.3% | 14.3% | 20.0% | 19.1% | 16.3% | 16.9% | 14.4% | 15.9% | |||||||||||||||||||||||||||||||||||
Eliminations Europe | |||||||||||||||||||||||||||||||||||||||||||
Eliminations of revenues | (6) | (6) | (5) | (4) | (10) | (10) | (9) | (7) | (6) | (5) | (15) | (12) | (25) | (22) | (5) | (5) | (4) | (5) | (10) | (10) | (7) | (8) | 1 | - | - | - | 1 | - | - | - | (1) | - | 7 | 8 | 16 | 18 | 10 | 10 | |||||
yoy variance (cb) | |||||||||||||||||||||||||||||||||||||||||||
CTRL Europe | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | 0 | ||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues by countries) | interne | - | - | (1) | - | - | - | 1 | - | - | - | - | - | (1) | - | (1) | - | - | 1 | 1 | - | - | 1 | - | - | - | - | - | - | ||||||||||||||
CTRL (revenues by activity) | interne | - | - | - | - | - | - | - | - | - | - | - | (1) | (1) | - | - | - | - | - | 1 | (1) | - | 1 | - | - | - | - | - | - | ||||||||||||||
CTRL (retail services revenues) | interne | - | 1 | - | - | 1 | 1 | 1 | 1 | - | (1) | 1 | 1 | 2 | (1) | 1 | - | 1 | - | - | - | (1) | - | - | - | - | - | - | - | ||||||||||||||
CTRL (EBITDAaL) | interne | - | 1 | - | - | - | - | 1 | 1 | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (eCAPEX) | interne | (1) | - | 1 | (1) | - | - | - | 1 | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - segment reporting / revenues) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / % of revenues) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL Spain | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | |||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | - | 1 | - | - | - | - | (1) | 1 | - | (1) | - | - | - | - | - | (1) | - | - | - | 1 | 1 | - | - | - | - | - | - | - | ||||||||||||||
CTRL (retail services revenues) | interne | 1 | - | 1 | 1 | (1) | - | 1 | - | - | 1 | - | - | - | 1 | - | (1) | 1 | (1) | - | - | - | (1) | - | - | - | - | - | - | ||||||||||||||
CTRL Poland | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | |||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | - | - | 1 | (1) | 1 | - | (1) | - | - | 1 | 1 | 1 | (1) | - | 1 | (1) | - | 1 | 1 | (2) | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (retail services revenues) | interne | - | (1) | 1 | (1) | 1 | - | - | (1) | - | - | - | - | (2) | - | 1 | - | - | 1 | 1 | (1) | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL Belgium & Luxembourg | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | |||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | - | 1 | 1 | - | (1) | - | - | - | - | 1 | (1) | - | - | - | 1 | - | - | 1 | - | - | - | (1) | - | - | - | - | - | - | ||||||||||||||
CTRL (retail services revenues) | interne | - | 1 | - | (1) | (1) | - | 1 | - | 1 | 1 | (1) | - | - | - | 1 | 1 | (1) | 1 | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL Europe centrale | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | |||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (revenues by activity) | interne | 1 | (1) | 2 | - | (1) | 1 | (1) | 1 | 1 | - | - | (1) | - | 1 | - | 1 | (1) | - | (1) | - | - | (1) | - | - | - | - | - | - | ||||||||||||||
CTRL (revenues by country EC) | interne | - | - | 1 | - | (1) | - | - | - | 1 | - | - | (1) | - | (1) | 1 | 1 | 1 | - | - | - | (1) | (1) | - | - | - | - | - | - | ||||||||||||||
CTRL (retail services revenues) | interne | 1 | (1) | 1 | - | (1) | - | - | 1 | 1 | - | - | - | - | 1 | (1) | (1) | - | - | (1) | - | - | (1) | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | EUROPE operational KPIs | ||||||||||||
(accesses in thousands) | Glossary | 2019 | 2020 | 2021 | |||||||||
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | 3Q21 | 4Q21 | ||
Europe - Convergent KPIs | |||||||||||||
Customer base | |||||||||||||
B2C convergent customers (excl. MVNOs) | 2.10 | 4,808 | 4,854 | 4,917 | 4,965 | 5,023 | 5,018 | 5,098 | 5,213 | 5,278 | 5,327 | 5,378 | |
Spain - Convergent KPIs | |||||||||||||
Customer base | |||||||||||||
Convergent customers (excl. MVNOs) | 2.10 | 3,082 | 3,062 | 3,040 | 2,996 | 2,994 | 2,949 | 2,962 | 3,000 | 3,011 | 3,020 | 3,027 | |
Number of mobile accesses per convergent offer | 1.9 | 1.9 | 1.9 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.1 | ||
Quarterly ARPO (per month, in euros) | |||||||||||||
Convergent ARPO (2) | 2.11 | 58.1 | 57.5 | 57.9 | 59.1 | 58.3 | 57.5 | 56.6 | 54.6 | 53.3 | 52.8 | 52.7 | |
yoy variance (cb) | 1.8% | -1.1% | -1.1% | 0.4% | 0.3% | -0.1% | -2.4% | -7.6% | -8.4% | -8.1% | -6.8% | ||
Poland - Convergent KPIs | |||||||||||||
Customer base | |||||||||||||
Convergent customers (excl. MVNOs) | 2.10 | 1,276 | 1,307 | 1,331 | 1,369 | 1,387 | 1,410 | 1,441 | 1,483 | 1,503 | 1,517 | 1,531 | |
Number of mobile lines per convergent offer | 1.9 | 1.9 | 1.9 | 1.9 | 1.9 | 1.9 | 1.9 | 1.9 | 1.9 | 1.9 | 1.9 | ||
Quarterly ARPO (per month, in PLN) | |||||||||||||
Convergent ARPO | 2.11 | 101.4 | 101.9 | 103.4 | 102.8 | 104.8 | 105.4 | 105.5 | 107.2 | 109.6 | 111.4 | 113.3 | |
yoy variance (cb) | 0.7% | -0.4% | 0.4% | 0.9% | 3.3% | 3.4% | 2.0% | 4.2% | 4.6% | 5.6% | 7.4% | ||
Belgium & Luxembourg - Convergent KPIs | |||||||||||||
Customer base | |||||||||||||
B2C convergent customers (excl. MVNOs) | 2.10 | 185 | 199 | 214 | 237 | 256 | 264 | 279 | 289 | 304 | 314 | 325 | |
Belgium quarterly ARPO (per month, in euros) | |||||||||||||
B2C convergent ARPO | 2.11 | 77.4 | 76.8 | 77.7 | 76.7 | 75.9 | 75.6 | 75.4 | 73.6 | 73.8 | 73.6 | 73.1 | |
yoy variance (cb) | 7.7% | 4.1% | 1.3% | 1.6% | -1.9% | -1.5% | -3.0% | -4.0% | -2.8% | -2.7% | -3.1% | ||
Central Europe - Convergent KPIs | |||||||||||||
Customer base | |||||||||||||
Convergent customers (excl. MVNOs) | 2.10 | 265 | 286 | 331 | 364 | 386 | 395 | 417 | 441 | 461 | 476 | 495 | |
Europe - Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 49,876 | 50,341 | 50,868 | 50,934 | 50,647 | 50,098 | 50,955 | 50,934 | 50,895 | 51,398 | 52,420 | |
Contract (1) | 2.21 | 35,870 | 36,197 | 36,511 | 36,800 | 36,894 | 37,009 | 37,581 | 38,029 | 38,313 | 38,765 | 39,616 | |
M2M | 2.23 | 5,338 | 5,565 | 5,782 | 6,021 | 6,214 | 6,459 | 6,809 | 7,165 | 7,386 | 7,748 | 8,410 | |
Excluding M2M | 30,532 | 30,632 | 30,729 | 30,779 | 30,679 | 30,550 | 30,772 | 30,864 | 30,927 | 31,017 | 31,206 | ||
Prepaid | 2.22 | 14,006 | 14,144 | 14,357 | 14,134 | 13,753 | 13,089 | 13,374 | 12,906 | 12,581 | 12,633 | 12,804 | |
Mobile accesses (excl. MVNOs) - by offer | 2.20 | 49,876 | 50,341 | 50,868 | 50,934 | 50,647 | 50,098 | 50,955 | 50,934 | 50,895 | 51,398 | 52,420 | |
Convergent | 2.24 | 9,060 | 9,186 | 9,348 | 9,460 | 9,567 | 9,541 | 9,728 | 10,020 | 10,180 | 10,317 | 10,458 | |
Mobile only | 2.25 | 40,816 | 41,155 | 41,520 | 41,473 | 41,080 | 40,557 | 41,227 | 40,915 | 40,715 | 41,081 | 41,961 | |
M2M | 2.23 | 5,338 | 5,565 | 5,782 | 6,021 | 6,214 | 6,459 | 6,809 | 7,165 | 7,386 | 7,748 | 8,410 | |
Contract excluding M2M (1) | 21,472 | 21,446 | 21,381 | 21,319 | 21,113 | 21,009 | 21,043 | 20,844 | 20,747 | 20,700 | 20,747 | ||
Prepaid | 2.22 | 14,006 | 14,144 | 14,357 | 14,134 | 13,753 | 13,089 | 13,374 | 12,906 | 12,581 | 12,633 | 12,804 | |
(1) Including cleaning of inactive base of -224k mobile contract customers in Slovakia in 4Q 2020. | |||||||||||||
Spain - Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 16,187 | 16,386 | 16,379 | 16,313 | 16,109 | 15,863 | 16,021 | 15,913 | 15,912 | 16,072 | 16,238 | |
Contract | 2.21 | 13,514 | 13,635 | 13,722 | 13,743 | 13,693 | 13,651 | 13,780 | 13,979 | 14,086 | 14,234 | 14,469 | |
M2M | 2.23 | 2,043 | 2,127 | 2,202 | 2,274 | 2,351 | 2,428 | 2,531 | 2,646 | 2,730 | 2,841 | 3,001 | |
Excluding M2M | 11,471 | 11,508 | 11,520 | 11,469 | 11,342 | 11,223 | 11,249 | 11,333 | 11,357 | 11,393 | 11,469 | ||
Prepaid | 2.22 | 2,673 | 2,751 | 2,657 | 2,569 | 2,416 | 2,212 | 2,241 | 1,934 | 1,825 | 1,839 | 1,769 | |
Mobile accesses (excl. MVNOs) - by offer | 2.20 | 16,187 | 16,386 | 16,379 | 16,313 | 16,109 | 15,863 | 16,021 | 15,913 | 15,912 | 16,072 | 16,238 | |
Convergent | 2.24 | 5,841 | 5,857 | 5,884 | 5,849 | 5,871 | 5,787 | 5,849 | 5,994 | 6,072 | 6,147 | 6,224 | |
Mobile only | 2.25 | 10,345 | 10,529 | 10,495 | 10,464 | 10,238 | 10,076 | 10,172 | 9,919 | 9,840 | 9,925 | 10,015 | |
M2M | 2.23 | 2,043 | 2,127 | 2,202 | 2,274 | 2,351 | 2,428 | 2,531 | 2,646 | 2,730 | 2,841 | 3,001 | |
Contract excluding M2M | 5,629 | 5,652 | 5,636 | 5,620 | 5,471 | 5,435 | 5,400 | 5,339 | 5,285 | 5,246 | 5,245 | ||
Prepaid | 2.22 | 2,673 | 2,751 | 2,657 | 2,569 | 2,416 | 2,212 | 2,241 | 1,934 | 1,825 | 1,839 | 1,769 | |
Market share | |||||||||||||
Mobile volume market share (in %) | 2.27 | 25.6% | 25.5% | 25.2% | 24.8% | 24.3% | 23.9% | 23.7% | 23.3% | 23.1% | na | na | |
Quarterly churn | |||||||||||||
Contract churn excluding M2M | 2.29 | 22.1% | 19.6% | 21.5% | 22.9% | 21.2% | 13.8% | 21.5% | 23.0% | 20.5% | 17.2% | 16.5% | |
Quarterly ARPO (per month, in euros) | |||||||||||||
Mobile only blended ARPO | 2.28 | 12.3 | 11.9 | 12.0 | 11.9 | 11.5 | 11.1 | 11.3 | 11.2 | 11.0 | 10.7 | 10.6 | |
yoy variance (cb) | 0.7% | -5.5% | -4.8% | -3.6% | -6.4% | -6.8% | -6.4% | -5.9% | -3.8% | -3.8% | -5.6% | ||
Contract ARPO | 16.0 | 15.7 | 15.5 | 15.3 | 14.8 | 14.2 | 14.2 | 13.8 | 13.4 | 12.8 | 12.6 | ||
Prepaid ARPO | 4.3 | 4.1 | 4.9 | 4.5 | 4.2 | 3.7 | 4.2 | 4.5 | 4.4 | 4.5 | 4.9 | ||
Network coverage | |||||||||||||
% 4G coverage of population | 97% | 97% | 97% | 97% | 97% | 97.3% | 98% | 98% | 98% | 98% | 98% | ||
Poland - Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 14,837 | 14,964 | 15,140 | 15,284 | 15,436 | 15,487 | 15,669 | 15,752 | 15,800 | 16,047 | 16,590 | |
Contract | 2.21 | 9,970 | 10,040 | 10,128 | 10,237 | 10,342 | 10,504 | 10,749 | 10,892 | 11,017 | 11,193 | 11,679 | |
M2M | 2.23 | 1,483 | 1,534 | 1,591 | 1,658 | 1,710 | 1,823 | 1,987 | 2,046 | 2,111 | 2,221 | 2,632 | |
Excluding M2M | 8,487 | 8,506 | 8,537 | 8,580 | 8,632 | 8,681 | 8,763 | 8,846 | 8,906 | 8,972 | 9,047 | ||
Prepaid | 2.22 | 4,867 | 4,924 | 5,012 | 5,047 | 5,095 | 4,982 | 4,920 | 4,860 | 4,783 | 4,855 | 4,910 | |
Mobile accesses (excl. MVNOs) - by offer | 2.20 | 14,837 | 14,964 | 15,140 | 15,284 | 15,436 | 15,487 | 15,669 | 15,752 | 15,800 | 16,047 | 16,590 | |
Convergent | 2.24 | 2,434 | 2,486 | 2,528 | 2,589 | 2,612 | 2,651 | 2,713 | 2,787 | 2,823 | 2,848 | 2,871 | |
Mobile only | 2.25 | 12,404 | 12,478 | 12,612 | 12,695 | 12,825 | 12,835 | 12,957 | 12,965 | 12,977 | 13,199 | 13,718 | |
M2M | 2.23 | 1,483 | 1,534 | 1,591 | 1,658 | 1,710 | 1,823 | 1,987 | 2,046 | 2,111 | 2,221 | 2,632 | |
Contract excluding M2M | 6,053 | 6,020 | 6,008 | 5,991 | 6,020 | 6,029 | 6,050 | 6,060 | 6,083 | 6,124 | 6,176 | ||
Prepaid | 2.22 | 4,867 | 4,924 | 5,012 | 5,047 | 5,095 | 4,982 | 4,920 | 4,860 | 4,783 | 4,855 | 4,910 | |
Market share | |||||||||||||
Mobile volume market share (in %) | 2.27 | 28.1% | 28.1% | 28.2% | 28.1% | 28.3% | 28.3% | 28.4% | 28.3% | 28.2% | 28.3% | na | |
Quarterly churn | |||||||||||||
Contract churn excluding M2M | 2.29 | 11.2% | 10.0% | 9.8% | 11.0% | 10.1% | 8.4% | 8.9% | 9.1% | 9.3% | 7.5% | 7.1% | |
Quarterly ARPO (per month, in PLN) | |||||||||||||
Mobile only blended ARPO | 2.28 | 20.0 | 20.1 | 20.3 | 20.0 | 19.5 | 19.3 | 19.9 | 19.8 | 19.6 | 20.1 | 20.7 | |
yoy variance (cb) | -8.7% | -7.6% | -6.6% | -4.8% | -2.4% | -3.9% | -2.3% | -0.7% | 0.1% | 4.1% | 4.0% | ||
Mobile only contract ARPO | 26.9 | 27.0 | 27.1 | 26.7 | 26.3 | 25.5 | 25.9 | 25.6 | 25.6 | 26.0 | 26.7 | ||
Mobile only prepaid ARPO | 11.4 | 11.6 | 12.1 | 11.9 | 11.6 | 11.9 | 12.5 | 12.7 | 11.9 | 12.6 | 13.1 | ||
Network coverage | |||||||||||||
% 4G coverage of population (1) | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||
(1) Coverage together with T-Mobile network band with co-sharing. | |||||||||||||
Belgium & Luxembourg - Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 4,407 | 4,507 | 4,604 | 4,690 | 4,728 | 4,740 | 4,824 | 4,906 | 4,961 | 5,061 | 5,144 | |
Contract | 2.21 | 3,833 | 3,937 | 4,037 | 4,145 | 4,202 | 4,242 | 4,332 | 4,428 | 4,503 | 4,615 | 4,704 | |
M2M | 2.23 | 1,231 | 1,309 | 1,376 | 1,452 | 1,500 | 1,531 | 1,599 | 1,670 | 1,723 | 1,814 | 1,864 | |
Excluding M2M | 2,601 | 2,628 | 2,661 | 2,693 | 2,702 | 2,711 | 2,732 | 2,758 | 2,781 | 2,800 | 2,840 | ||
Prepaid | 2.22 | 574 | 570 | 567 | 545 | 526 | 497 | 492 | 478 | 458 | 446 | 440 | |
Mobile accesses (excl. MVNOs) - by offer | 2.20 | 4,407 | 4,507 | 4,604 | 4,690 | 4,728 | 4,740 | 4,824 | 4,906 | 4,961 | 5,061 | 5,144 | |
B2C convergent | 2.24 | 277 | 299 | 324 | 357 | 391 | 402 | 435 | 463 | 488 | 505 | 526 | |
Mobile only | 2.25 | 4,130 | 4,208 | 4,280 | 4,333 | 4,338 | 4,338 | 4,388 | 4,443 | 4,473 | 4,556 | 4,618 | |
M2M | 2.23 | 1,231 | 1,309 | 1,376 | 1,452 | 1,500 | 1,531 | 1,599 | 1,670 | 1,723 | 1,814 | 1,864 | |
Contract excluding M2M | 2,324 | 2,329 | 2,337 | 2,336 | 2,311 | 2,310 | 2,297 | 2,295 | 2,293 | 2,296 | 2,314 | ||
Prepaid | 2.22 | 574 | 570 | 567 | 545 | 526 | 497 | 492 | 478 | 458 | 446 | 440 | |
Belgium quarterly ARPO (per month, in euros) | |||||||||||||
Mobile only blended ARPO | 2.28 | 18.0 | 17.9 | 18.3 | 17.8 | 17.7 | 17.2 | 18.2 | 17.5 | 17.4 | 17.4 | 18.3 | |
yoy variance (cb) | -0.8% | -2.6% | -2.6% | -1.0% | -1.3% | -3.7% | -0.6% | -1.4% | -1.9% | 0.8% | 0.6% | ||
Mobile only contract ARPO | 20.8 | 20.6 | 21.2 | 20.4 | 20.3 | 19.7 | 20.5 | 19.8 | 19.6 | 19.6 | 20.5 | ||
Mobile only prepaid ARPO | 6.6 | 7.1 | 6.7 | 6.9 | 6.7 | 6.4 | 7.4 | 6.9 | 6.4 | 6.5 | 7.1 | ||
Belgium network coverage | |||||||||||||
% 4G coverage of population | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||
Central Europe - Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 14,445 | 14,484 | 14,744 | 14,647 | 14,373 | 14,009 | 14,441 | 14,363 | 14,222 | 14,217 | 14,447 | |
Contract (1) | 2.21 | 8,554 | 8,585 | 8,624 | 8,674 | 8,657 | 8,611 | 8,720 | 8,729 | 8,707 | 8,724 | 8,763 | |
M2M | 2.23 | 580 | 596 | 612 | 637 | 652 | 676 | 692 | 802 | 823 | 872 | 913 | |
Excluding M2M | 7,973 | 7,990 | 8,011 | 8,037 | 8,004 | 7,935 | 8,027 | 7,926 | 7,884 | 7,852 | 7,850 | ||
Prepaid | 2.22 | 5,891 | 5,898 | 6,121 | 5,973 | 5,716 | 5,397 | 5,721 | 5,635 | 5,516 | 5,493 | 5,684 | |
Mobile accesses (excl. MVNOs) - by offer | 2.20 | 14,445 | 14,484 | 14,744 | 14,647 | 14,373 | 14,009 | 14,441 | 14,363 | 14,222 | 14,217 | 14,447 | |
Convergent | 2.24 | 508 | 545 | 611 | 665 | 694 | 701 | 732 | 775 | 797 | 818 | 837 | |
Mobile only | 2.25 | 13,937 | 13,939 | 14,133 | 13,982 | 13,679 | 13,308 | 13,709 | 13,588 | 13,425 | 13,400 | 13,610 | |
M2M | 2.23 | 580 | 596 | 612 | 637 | 652 | 676 | 692 | 802 | 823 | 872 | 913 | |
Contract excluding M2M (1) | 7,465 | 7,445 | 7,400 | 7,372 | 7,311 | 7,235 | 7,295 | 7,151 | 7,087 | 7,035 | 7,013 | ||
Prepaid | 2.22 | 5,891 | 5,898 | 6,121 | 5,973 | 5,716 | 5,397 | 5,721 | 5,635 | 5,516 | 5,493 | 5,684 | |
Mobile accesses (excl. MVNOs) - by country | 2.20 | 14,445 | 14,484 | 14,744 | 14,647 | 14,373 | 14,009 | 14,441 | 14,363 | 14,222 | 14,217 | 14,447 | |
Romania | 9,561 | 9,572 | 9,751 | 9,737 | 9,551 | 9,327 | 9,712 | 9,809 | 9,716 | 9,702 | 9,860 | ||
Slovakia (1) | 2,788 | 2,793 | 2,787 | 2,775 | 2,752 | 2,729 | 2,715 | 2,552 | 2,519 | 2,501 | 2,490 | ||
Moldova | 2,096 | 2,118 | 2,206 | 2,135 | 2,070 | 1,953 | 2,014 | 2,003 | 1,987 | 2,015 | 2,097 | ||
Network coverage (% 4G coverage of population) | |||||||||||||
Romania | 97% | 97% | 97% | 98% | 99% | 99% | 99% | 99% | 99% | 99% | 99% | ||
Slovakia | 94% | 94% | 95% | 96% | 96% | 96% | 96% | 99% | 99% | 99% | 99% | ||
Moldova | 98% | 98% | 98% | 98% | 98% | 99% | 99% | 99% | 99% | 99% | 99% | ||
(1) Including cleaning of inactive base of -224K mobile contract customers in Slovakia in 4Q 2020. | |||||||||||||
Europe - Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 11,181 | 11,032 | 10,976 | 10,863 | 10,774 | 10,702 | 10,765 | 10,873 | 10,895 | 10,898 | 10,935 | |
Retail accesses | 2.31 | 9,907 | 9,828 | 9,777 | 9,726 | 9,635 | 9,535 | 9,551 | 9,625 | 9,610 | 9,588 | 9,596 | |
Fixed broadband accesses - by technology | 2.32 | 7,450 | 7,460 | 7,499 | 7,547 | 7,539 | 7,529 | 7,625 | 7,772 | 7,834 | 7,873 | 7,939 | |
FTTH and cable | 3,848 | 3,982 | 4,129 | 4,270 | 4,354 | 4,395 | 4,551 | 4,748 | 4,896 | 5,006 | 5,139 | ||
xDSL | 2,682 | 2,546 | 2,424 | 2,308 | 2,199 | 2,125 | 2,035 | 1,954 | 1,868 | 1,791 | 1,716 | ||
LTE for fixed and others | 920 | 933 | 946 | 970 | 986 | 1,010 | 1,039 | 1,069 | 1,069 | 1,076 | 1,084 | ||
Fixed broadband accesses - by offer | 2.32 | 7,450 | 7,460 | 7,499 | 7,547 | 7,539 | 7,529 | 7,625 | 7,772 | 7,834 | 7,873 | 7,939 | |
Convergent | 2.34 | 4,808 | 4,854 | 4,917 | 4,965 | 5,023 | 5,018 | 5,098 | 5,213 | 5,278 | 5,327 | 5,378 | |
Broadband only | 2.35 | 2,642 | 2,607 | 2,583 | 2,582 | 2,516 | 2,512 | 2,527 | 2,558 | 2,556 | 2,546 | 2,561 | |
Fixed narrowband accesses | 2.36 | 2,458 | 2,368 | 2,278 | 2,179 | 2,095 | 2,005 | 1,926 | 1,853 | 1,776 | 1,715 | 1,657 | |
Wholesale accesses | 2.37 | 1,274 | 1,204 | 1,199 | 1,137 | 1,139 | 1,168 | 1,213 | 1,248 | 1,285 | 1,310 | 1,339 | |
Internet features | |||||||||||||
IPTV and satellite accesses | 2,555 | 2,559 | 2,642 | 2,684 | 2,685 | 2,654 | 2,705 | 2,735 | 2,725 | 2,707 | 2,712 | ||
FTTH and cable | |||||||||||||
FTTH and cable homes connectable | 2.41 | 20,678 | 21,277 | 21,706 | 22,292 | 22,669 | 23,009 | 23,456 | 23,851 | 24,300 | 24,805 | 25,319 | |
o/w FTTH homes connectable | 19,244 | 19,887 | 20,361 | 20,993 | 21,446 | 21,848 | 22,310 | 22,741 | 23,220 | 23,773 | 24,287 | ||
Spain - Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 4,790 | 4,727 | 4,751 | 4,693 | 4,658 | 4,648 | 4,733 | 4,824 | 4,874 | 4,898 | 4,945 | |
Retail accesses | 2.31 | 4,133 | 4,106 | 4,100 | 4,075 | 4,016 | 3,966 | 3,992 | 4,032 | 4,033 | 4,024 | 4,034 | |
Fixed broadband accesses - by technology | 2.32 | 4,133 | 4,106 | 4,100 | 4,075 | 4,016 | 3,966 | 3,992 | 4,032 | 4,033 | 4,024 | 4,034 | |
FTTH and cable | 2,997 | 3,068 | 3,147 | 3,200 | 3,208 | 3,192 | 3,265 | 3,355 | 3,405 | 3,433 | 3,476 | ||
xDSL | 983 | 890 | 811 | 736 | 667 | 625 | 576 | 530 | 487 | 448 | 414 | ||
LTE for fixed and others | 152 | 148 | 142 | 139 | 140 | 149 | 150 | 147 | 142 | 143 | 144 | ||
Fixed broadband accesses - by offer | 2.32 | 4,133 | 4,106 | 4,100 | 4,075 | 4,016 | 3,966 | 3,992 | 4,032 | 4,033 | 4,024 | 4,034 | |
Convergent | 2.34 | 3,082 | 3,062 | 3,040 | 2,996 | 2,994 | 2,949 | 2,962 | 3,000 | 3,011 | 3,020 | 3,027 | |
Broadband only | 2.35 | 1,051 | 1,044 | 1,060 | 1,079 | 1,021 | 1,017 | 1,029 | 1,032 | 1,023 | 1,004 | 1,006 | |
Wholesale accesses | 2.37 | 658 | 622 | 652 | 618 | 642 | 683 | 741 | 792 | 840 | 874 | 911 | |
Quarterly ARPO (per month, in euros) | |||||||||||||
Fixed only broadband ARPO | 2.38 | 31.3 | 31.1 | 29.9 | 30.1 | 30.8 | 29.4 | 29.3 | 28.2 | 27.3 | 26.3 | 26.2 | |
yoy variance (cb) | -1.7% | -1.1% | -5.3% | -3.3% | -1.3% | -5.4% | -2.1% | -6.3% | -11.6% | -10.3% | -10.7% | ||
Internet features | |||||||||||||
IPTV and satellite accesses | 705 | 664 | 711 | 718 | 698 | 672 | 716 | 725 | 703 | 681 | 693 | ||
FTTH and cable | |||||||||||||
FTTH and cable homes connectable | 2.41 | 14,075 | 14,396 | 14,615 | 14,903 | 15,000 | 15,069 | 15,218 | 15,315 | 15,461 | 15,689 | 15,896 | |
o/w FTTH homes connectable | 13,340 | 13,706 | 13,970 | 14,303 | 14,475 | 14,604 | 14,772 | 14,894 | 15,045 | 15,284 | 15,501 | ||
Poland - Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 5,514 | 5,392 | 5,277 | 5,173 | 5,075 | 5,023 | 4,965 | 4,921 | 4,841 | 4,779 | 4,728 | |
Retail accesses | 2.31 | 4,898 | 4,810 | 4,730 | 4,653 | 4,578 | 4,538 | 4,493 | 4,464 | 4,397 | 4,344 | 4,300 | |
Fixed Broadband accesses - by technology | 2.32 | 2,576 | 2,582 | 2,589 | 2,607 | 2,616 | 2,638 | 2,662 | 2,702 | 2,711 | 2,719 | 2,729 | |
FTTH | 399 | 434 | 473 | 520 | 564 | 608 | 662 | 725 | 779 | 827 | 880 | ||
xDSL | 1,620 | 1,582 | 1,542 | 1,501 | 1,460 | 1,427 | 1,387 | 1,349 | 1,305 | 1,267 | 1,226 | ||
LTE for fixed and others | 557 | 565 | 574 | 586 | 592 | 602 | 614 | 628 | 627 | 625 | 624 | ||
Fixed broadband accesses - by offer | 2.32 | 2,576 | 2,582 | 2,589 | 2,607 | 2,616 | 2,638 | 2,662 | 2,702 | 2,711 | 2,719 | 2,729 | |
Convergent | 2.34 | 1,276 | 1,307 | 1,331 | 1,369 | 1,387 | 1,410 | 1,441 | 1,483 | 1,503 | 1,517 | 1,531 | |
Broadband only | 2.35 | 1,300 | 1,275 | 1,258 | 1,239 | 1,230 | 1,228 | 1,221 | 1,220 | 1,208 | 1,202 | 1,199 | |
Fixed narrowband accesses (1) | 2.36 | 2,322 | 2,229 | 2,140 | 2,046 | 1,962 | 1,900 | 1,831 | 1,762 | 1,686 | 1,624 | 1,570 | |
Wholesale accesses | 2.37 | 616 | 582 | 547 | 519 | 497 | 485 | 472 | 457 | 445 | 436 | 428 | |
Market share | |||||||||||||
Broadband volume market share (in %) | 2.39 | 28.4% | 28.4% | 28.3% | 28.3% | 28.3% | 28.3% | 28.3% | 28.3% | 28.3% | 28.2% | na | |
Quarterly ARPO (per month, in PLN) | |||||||||||||
Fixed only broadband ARPO | 2.38 | 55.5 | 54.9 | 55.2 | 56.0 | 56.7 | 58.0 | 58.7 | 58.7 | 58.8 | 59.2 | 59.5 | |
yoy variance (cb) | -1.9% | -3.3% | -2.5% | -0.4% | 2.2% | 5.6% | 6.4% | 4.7% | 3.6% | 2.2% | 1.3% | ||
Internet features | |||||||||||||
IPTV and satellite accesses | 959 | 972 | 979 | 994 | 994 | 996 | 1,001 | 1,015 | 1,017 | 1,018 | 1,008 | ||
FTTH | |||||||||||||
FTTH homes connectable | 2.41 | 3,543 | 3,794 | 3,985 | 4,204 | 4,393 | 4,602 | 4,793 | 4,998 | 5,174 | 5,379 | 5,611 | |
(1) Including payphone. | |||||||||||||
Belgium & Luxembourg - Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 355 | 374 | 391 | 412 | 435 | 415 | 422 | 439 | 461 | 478 | 491 | |
Fixed broadband accesses - by technology | 2.32 | 219 | 235 | 253 | 279 | 301 | 310 | 326 | 348 | 371 | 387 | 404 | |
FTTH and cable | 209 | 225 | 243 | 268 | 291 | 299 | 316 | 337 | 360 | 377 | 394 | ||
xDSL | 11 | 11 | 10 | 10 | 11 | 11 | 10 | 10 | 10 | 11 | 10 | ||
LTE for fixed and others | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
Fixed broadband accesses - by offer | 2.32 | 219 | 235 | 253 | 279 | 301 | 310 | 326 | 348 | 371 | 387 | 404 | |
B2C convergent | 2.34 | 185 | 199 | 214 | 237 | 256 | 264 | 279 | 289 | 304 | 314 | 325 | |
Broadband only | 2.35 | 35 | 37 | 39 | 42 | 45 | 46 | 48 | 59 | 67 | 73 | 79 | |
Fixed narrowband accesses | 2.36 | 136 | 139 | 138 | 133 | 134 | 105 | 95 | 91 | 90 | 91 | 87 | |
Internet features | |||||||||||||
IPTV and satellite accesses | 204 | 219 | 237 | 235 | 245 | 247 | 253 | 259 | 267 | 274 | 280 | ||
FTTH and cable | |||||||||||||
FTTH homes connectable | 2.41 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
Central Europe - Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 522 | 538 | 558 | 586 | 606 | 616 | 645 | 689 | 719 | 743 | 772 | |
Fixed broadband accesses - by technology | 2.32 | 522 | 538 | 558 | 586 | 606 | 616 | 645 | 689 | 719 | 743 | 772 | |
FTTH and cable | 243 | 256 | 267 | 281 | 291 | 296 | 308 | 331 | 352 | 370 | 390 | ||
xDSL | 68 | 63 | 62 | 61 | 61 | 61 | 63 | 65 | 66 | 66 | 66 | ||
LTE for fixed and others | 211 | 219 | 229 | 245 | 254 | 259 | 275 | 294 | 301 | 307 | 316 | ||
Fixed broadband accesses - by offer | 2.32 | 522 | 538 | 558 | 586 | 606 | 616 | 645 | 689 | 719 | 743 | 772 | |
Convergent | 2.34 | 265 | 286 | 331 | 364 | 386 | 395 | 417 | 441 | 461 | 476 | 495 | |
Broadband only | 2.35 | 256 | 252 | 226 | 223 | 220 | 221 | 229 | 248 | 258 | 267 | 277 | |
Fixed broadband accesses - by country | 2.32 | 522 | 538 | 558 | 586 | 606 | 616 | 645 | 689 | 719 | 743 | 772 | |
Romania | 284 | 298 | 312 | 331 | 341 | 344 | 355 | 376 | 391 | 404 | 422 | ||
Slovakia | 188 | 189 | 192 | 200 | 207 | 214 | 231 | 250 | 263 | 272 | 280 | ||
Moldova | 50 | 51 | 53 | 56 | 57 | 58 | 60 | 63 | 65 | 67 | 69 | ||
Internet features | |||||||||||||
IPTV and satellite accesses | 688 | 703 | 716 | 737 | 747 | 738 | 736 | 737 | 738 | 733 | 731 | ||
FTTH and cable | |||||||||||||
FTTH and cable homes connectable | 2.41 | 3,061 | 3,087 | 3,106 | 3,185 | 3,276 | 3,337 | 3,445 | 3,538 | 3,666 | 3,737 | 3,812 | |
o/w FTTH homes connectable | 2,362 | 2,387 | 2,406 | 2,487 | 2,578 | 2,641 | 2,745 | 2,849 | 3,001 | 3,111 | 3,175 | ||
NB D'ECARTS EN COLONNE > 2 k | 0 | ||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||
CTRL (Total Europe - convergent customers (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - contract) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - excluding M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - prepaid) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - convergent) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - mobile only accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - mobile only accesses - M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - mobile only accesses - contract excluding M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - mobile accesses - mobile only accesses - prepaid) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - retail accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed broadband accesses - FTTH and cable) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed broadband accesses - xDSL) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed broadband accesses - LTE for fixed and others) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed broadband accesses - convergent) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed broadband accesses - broadband only) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - fixed narrowband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - wholesale accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - IPTV and satellite accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - homes connectable) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Total Europe - FTTH homes connectable) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - contract mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - mobile only accesses (excl. MVNOs)) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - |
CTRL (Europe - M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - prepaid) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - |
CTRL (Europe - fixed accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - retail accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - Convergent customers (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - number of mobile accesses per convergent offer) | interne | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | - |
CTRL (Spain - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - mobile accesses (excl. MVNOs) - contract) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - mobile only accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - mobile only accesses (excl. MVNOs) - contract - M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - mobile only accesses (excl. MVNOs) - prepaid) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - fixed accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Spain - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - convergent customers (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - number of mobile lines per convergent offer) | interne | 0 | (0) | - | (0) | (0) | (0) | (0) | - | 0 | 0 | 0 | - |
CTRL (Poland - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - contract mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - mobile only accesses (excl. MVNOs)) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - |
CTRL (Poland - M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - prepaid) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - |
CTRL (Poland - fixed accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Poland - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - convergent customers (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - contract mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - mobile only accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - M2M) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - prepaid) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Belgium & Lux. - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - convergent customers (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - contract mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile only accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile only accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile only accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (Central Europe - fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | AFRICA & MIDDLE EAST financial KPIs | ||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||||||||||||||||||||||||||||||||||||||
1Q19cb | 1Q20 | 2Q19cb | 2Q20 | 1H19cb | 1H20 | 3Q19cb | 3Q20 | 4Q19cb | 4Q20 | 2H19cb | 2H20 | FY19cb | FY20 | 1Q20cb | 1Q21 | 2Q20cb | 2Q21 | 1H20cb | 1H21 | 3Q20cb | 3Q21 | 4Q20cb | 4Q21 | 2H20cb | 2H21 | FY20cb | FY21 | CTRL 1H/Q 1H N-2cb | CTRL 1H/Q 1H N-1 | CTRL 2H/Q 2H N-2cb | CTRL 2H/Q 2H N-1 | CTRL FY/Q FY N-2cb | CTRL FY/Q FY N-1 | CTRL FY/H FY N-2cb | CTRL FY/H FY N-1 | CTRL 1H/Q 1H N-1cb | CTRL 1H/Q 1H N | CTRL 2H/Q 2H N-1cb | CTRL 2H/Q 2H N | CTRL FY/Q FY N-1cb | CTRL FY/Q FY N | CTRL FY/H FY N-1cb | CTRL FY/H FY N |
Revenues by activity | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 1,360 | 1,445 | 1,382 | 1,401 | 2,742 | 2,845 | 1,402 | 1,474 | 1,399 | 1,515 | 2,801 | 2,989 | 5,543 | 5,834 | 1,389 | 1,488 | 1,359 | 1,555 | 2,748 | 3,043 | 1,474 | 1,652 | - | (1) | - | - | - | (1) | - | - | - | - | (1,474) | (1,652) | (4,222) | (4,695) | (2,748) | (3,043) | |||||
yoy variance (cb) | 6.2% | 1.3% | 3.8% | 5.1% | 8.3% | 6.7% | 5.2% | 7.1% | 14.4% | 10.7% | 12.0% | ||||||||||||||||||||||||||||||||
Retail services (B2C+B2B) | 1.09 | 1,131 | 1,233 | 1,156 | 1,210 | 2,287 | 2,444 | 1,179 | 1,263 | 1,177 | 1,301 | 2,356 | 2,563 | 4,644 | 5,007 | 1,185 | 1,301 | 1,174 | 1,359 | 2,359 | 2,660 | 1,261 | 1,450 | - | 1 | - | (1) | 1 | - | 1 | - | - | - | (1,261) | (1,450) | (3,620) | (4,110) | (2,359) | (2,660) | ||||
yoy variance (cb) | 9.0% | 4.7% | 6.8% | 7.1% | 10.5% | 8.8% | 7.8% | 9.8% | 15.8% | 12.8% | 15.0% | ||||||||||||||||||||||||||||||||
Convergent services | 1.02 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 1,009 | 1,094 | 1,030 | 1,070 | 2,039 | 2,164 | 1,053 | 1,116 | 1,051 | 1,140 | 2,104 | 2,257 | 4,143 | 4,420 | 1,047 | 1,137 | 1,033 | 1,192 | 2,080 | 2,329 | 1,110 | 1,271 | - | - | - | 1 | - | - | - | (1) | - | - | (1,110) | (1,271) | (3,190) | (3,600) | (2,080) | (2,329) | ||||
yoy variance (cb) | 8.4% | 3.9% | 6.1% | 6.0% | 8.5% | 7.3% | 6.7% | 8.5% | 15.4% | 11.9% | 14.5% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 119 | 133 | 123 | 137 | 242 | 270 | 122 | 140 | 123 | 152 | 245 | 292 | 487 | 562 | 131 | 160 | 134 | 158 | 265 | 318 | 145 | 168 | - | - | - | - | - | - | - | - | - | - | (145) | (168) | (410) | (486) | (265) | (318) | ||||
yoy variance (cb) | 12.0% | 10.8% | 11.4% | 15.3% | 23.7% | 19.5% | 15.5% | 21.8% | 18.0% | 19.9% | 16.1% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 3 | 6 | 3 | 4 | 6 | 11 | 4 | 6 | 4 | 9 | 8 | 14 | 14 | 25 | 6 | 4 | 7 | 9 | 13 | 13 | 6 | 11 | - | 1 | - | (1) | - | - | - | - | - | - | (6) | (11) | (19) | (24) | (13) | (13) | ||||
yoy variance (cb) | 94.2% | 49.1% | 73.3% | 35.8% | 123.0% | 77.0% | 75.4% | -31.2% | 32.4% | 1.6% | 82.2% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 199 | 181 | 192 | 161 | 392 | 342 | 193 | 176 | 179 | 177 | 372 | 353 | 764 | 695 | 173 | 153 | 156 | 157 | 329 | 310 | 177 | 166 | 1 | - | - | - | 1 | - | - | - | - | - | (177) | (166) | (506) | (476) | (329) | (310) | ||||
yoy variance (cb) | -9.5% | -16.0% | -12.7% | -8.7% | -1.5% | -5.2% | -9.0% | -11.3% | 0.6% | -5.6% | -6.3% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 22 | 20 | 24 | 20 | 46 | 40 | 21 | 22 | 28 | 27 | 49 | 49 | 95 | 89 | 21 | 24 | 21 | 30 | 42 | 54 | 23 | 26 | - | - | - | - | - | - | - | - | - | - | (23) | (26) | (65) | (80) | (42) | (54) | ||||
yoy variance (cb) | -7.4% | -18.3% | -13.1% | 3.4% | -3.8% | -0.7% | -6.8% | 15.4% | 42.2% | 28.8% | 13.2% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 7 | 10 | 10 | 9 | 17 | 19 | 9 | 14 | 15 | 10 | 24 | 24 | 41 | 43 | 10 | 9 | 8 | 9 | 18 | 18 | 13 | 9 | - | - | - | - | - | - | - | - | - | - | (13) | (9) | (31) | (27) | (18) | (18) | ||||
yoy variance (cb) | 42.8% | -8.7% | 13.5% | 48.3% | -29.4% | 0.6% | 6.0% | -6.1% | 8.8% | 0.7% | -32.5% | ||||||||||||||||||||||||||||||||
Revenues by country | |||||||||||||||||||||||||||||||||||||||||||
Revenues | 1,360 | 1,445 | 1,382 | 1,401 | 2,742 | 2,845 | 1,402 | 1,474 | 1,399 | 1,515 | 2,801 | 2,989 | 5,543 | 5,834 | 1,389 | 1,488 | 1,359 | 1,555 | 2,748 | 3,043 | 1,474 | 1,652 | - | (1) | - | - | - | (1) | - | - | - | - | (1,474) | (1,652) | (4,222) | (4,695) | (2,748) | (3,043) | |||||
Sonatel Subgroup (1) (2) | 437 | 451 | 442 | 444 | 879 | 895 | 443 | 469 | 437 | 474 | 879 | 943 | 1,758 | 1,838 | 436 | 479 | 433 | 500 | 868 | 978 | 465 | - | - | (1) | - | (1) | - | - | - | (1) | (1) | (465) | - | (1,334) | (979) | (868) | (978) | ||||||
o/w Senegal | 189 | 186 | 194 | 179 | 383 | 365 | 201 | 192 | 195 | 198 | 396 | 391 | 779 | 756 | 186 | 187 | 179 | 193 | 365 | 381 | 192 | - | - | - | 1 | - | 1 | - | - | - | 1 | (192) | - | (557) | (380) | (365) | (381) | ||||||
o/w Mali | 151 | 155 | 151 | 154 | 302 | 309 | 152 | 160 | 156 | 160 | 308 | 320 | 610 | 629 | 155 | 167 | 154 | 173 | 309 | 340 | 160 | - | - | - | - | - | - | - | - | - | - | (160) | - | (469) | (340) | (309) | (340) | ||||||
o/w Guinea | 88 | 99 | 87 | 98 | 175 | 197 | 81 | 101 | 77 | 98 | 158 | 199 | 332 | 396 | 86 | 104 | 88 | 112 | 174 | 216 | 98 | - | - | - | - | (1) | - | (1) | - | - | - | (98) | - | (272) | (216) | (174) | (216) | ||||||
Ivory Coast Subgroup (3) | 292 | 321 | 294 | 315 | 586 | 636 | 296 | 336 | 311 | 356 | 608 | 692 | 1,194 | 1,328 | 319 | 347 | 314 | 363 | 633 | 710 | 335 | 380 | - | - | 1 | - | 1 | - | - | - | - | - | (335) | (380) | (968) | (1,090) | (633) | (710) | |||||
o/w Ivory Coast | 203 | 222 | 205 | 215 | 408 | 437 | 206 | 229 | 219 | 243 | 425 | 472 | 833 | 909 | 222 | 233 | 215 | 241 | 437 | 474 | 229 | 248 | - | - | - | - | - | - | - | - | 0 | - | (229) | (248) | (666) | (722) | (437) | (474) | |||||
o/w Burkina Faso | 78 | 85 | 79 | 86 | 158 | 171 | 80 | 91 | 82 | 98 | 163 | 189 | 320 | 360 | 85 | 98 | 86 | 105 | 171 | 203 | 91 | 114 | 1 | - | 1 | - | 1 | - | (1) | - | 0 | - | (91) | (114) | (262) | (317) | (171) | (203) | |||||
Egypt | 203 | 225 | 208 | 215 | 412 | 440 | 209 | 226 | 210 | 225 | 419 | 451 | 831 | 891 | 207 | 220 | 200 | 229 | 406 | 449 | 227 | 252 | 1 | - | - | - | 1 | - | - | - | (1) | - | (227) | (252) | (634) | (701) | (406) | (449) | |||||
Morocco | 146 | 153 | 144 | 143 | 290 | 295 | 155 | 155 | 155 | 161 | 309 | 316 | 599 | 611 | 151 | 154 | 145 | 160 | 296 | 314 | 160 | 173 | - | (1) | (1) | - | (1) | (1) | - | - | 0 | - | (160) | (173) | (456) | (487) | (296) | (314) | |||||
Jordan (1) | 99 | 98 | 102 | 101 | 201 | 200 | 100 | 97 | 93 | 95 | 193 | 192 | 394 | 392 | 90 | 94 | 92 | 97 | 182 | 190 | 97 | - | 1 | - | - | - | 1 | - | - | 0 | (1) | (97) | - | (279) | (191) | (182) | (190) | ||||||
Cameroon | 77 | 80 | 78 | 79 | 154 | 159 | 79 | 83 | 78 | 87 | 157 | 170 | 312 | 329 | 80 | 89 | 79 | 97 | 159 | 185 | 83 | 98 | (1) | - | - | - | - | - | 1 | - | 0 | (1) | (83) | (98) | (242) | (284) | (159) | (185) | |||||
Democratic Republic of Congo (DRC) | 71 | 76 | 79 | 67 | 150 | 143 | 80 | 69 | 76 | 69 | 155 | 138 | 306 | 280 | 69 | 63 | 61 | 67 | 130 | 131 | 68 | 77 | - | - | (1) | - | - | (1) | 1 | (1) | (0) | 1 | (68) | (77) | (198) | (207) | (130) | (131) | |||||
Others (4) | 47 | 53 | 48 | 51 | 95 | 105 | 50 | 54 | 53 | 62 | 104 | 115 | 199 | 220 | 50 | 57 | 50 | 56 | 100 | 113 | 54 | 62 | - | 1 | 1 | (1) | 1 | - | - | - | - | - | (54) | (62) | (154) | (175) | (100) | (113) | |||||
Eliminations | (12) | (13) | (13) | (15) | (25) | (27) | (11) | (14) | (13) | (14) | (24) | (28) | (49) | (56) | (12) | (14) | (15) | (14) | (27) | (28) | (14) | (15) | - | 1 | - | - | - | - | - | (1) | - | - | 14 | 15 | 41 | 43 | 27 | 28 | |||||
EBITDAaL | 1.15 | 871 | 935 | 915 | 1,030 | 1,785 | 1,964 | 898 | 1,051 | (1) | (1) | (898) | (1,051) | ||||||||||||||||||||||||||||||
% of revenues | 31.8% | 32.9% | 32.7% | 34.5% | 32.2% | 33.7% | 32.7% | 34.5% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 420 | 449 | 557 | 587 | 977 | 1,036 | 434 | 525 | - | - | (434) | (525) | ||||||||||||||||||||||||||||||
% of revenues | 15.3% | 15.8% | 19.9% | 19.6% | 17.6% | 17.8% | 15.8% | 17.2% | |||||||||||||||||||||||||||||||||||
(1) Data not disclosed : data not yet released by the legal entity. | |||||||||||||||||||||||||||||||||||||||||||
(2) Sonatel Subgroup: Senegal, Mali, Guinea, Guinea-Bissau and Sierra Leone. | |||||||||||||||||||||||||||||||||||||||||||
(3) Ivory Coast Subgroup: Ivory Coast, Burkina Faso and Liberia. | |||||||||||||||||||||||||||||||||||||||||||
(4) Mainly Botswana, Madagascar, Central African Republic (CAR). | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 1 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | 0 | ||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (revenues by activity) | interne | 1 | 1 | - | 1 | - | - | - | (1) | - | - | - | - | (1) | - | - | 1 | - | - | - | 1 | - | 1 | - | - | - | - | - | - | ||||||||||||||
CTRL (retail services revenues) | interne | - | - | - | (1) | - | (1) | - | 1 | (1) | - | (1) | - | - | - | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | |||||||||||||
CTRL (revenues by country) | interne | - | 1 | - | 1 | - | (1) | 1 | (1) | (1) | - | 1 | - | (1) | 1 | (1) | (1) | - | - | 1 | 1 | (1) | 625 | - | - | - | - | - | - | ||||||||||||||
CTRL (Telecoms - financial KPIs / revenues) | externe | - | - | - | - | - | - | - | - | - | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - segment reporting / revenues) | interne | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL) | interne | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / % of revenues) | externe | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | AFRICA & MIDDLE EAST operational KPIs | ||||||||||||
(accesses in thousands) | Glossary | 2019 | 2020 | 2021 | |||||||||
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | 3Q21 | 4Q21 | ||
Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) - by type of billing | 2.20 | 120,385 | 122,603 | 124,333 | 121,969 | 123,434 | 123,516 | 126,368 | 128,351 | 130,893 | 132,192 | 134,269 | |
Contract | 2.21 | 4,660 | 5,052 | 5,174 | 5,447 | 5,723 | 5,793 | 6,107 | 6,424 | 6,701 | 6,979 | 7,154 | |
M2M | 2.23 | 145 | 155 | 171 | 182 | 201 | 206 | 234 | 245 | 273 | 306 | 337 | |
Excluding M2M | 4,515 | 4,897 | 5,003 | 5,265 | 5,522 | 5,587 | 5,873 | 6,179 | 6,428 | 6,672 | 6,817 | ||
Prepaid | 2.22 | 115,725 | 117,551 | 119,159 | 116,522 | 117,711 | 117,723 | 120,261 | 121,927 | 124,192 | 125,214 | 127,115 | |
Mobile accesses (excl. MVNOs) - by country | 2.20 | 120,385 | 122,603 | 124,333 | 121,969 | 123,434 | 123,516 | 126,368 | 128,351 | 130,893 | 132,192 | 134,269 | |
Sonatel Subgroup (1) | 30,135 | 31,416 | 32,145 | 32,301 | 32,666 | 32,745 | 34,393 | 35,453 | 36,875 | 37,298 | |||
Senegal | 8,991 | 9,192 | 9,366 | 9,575 | 9,936 | 9,903 | 10,345 | 10,595 | 10,712 | 10,961 | |||
Mali | 10,676 | 11,689 | 12,018 | 11,872 | 11,600 | 11,796 | 12,197 | 12,318 | 13,185 | 12,986 | |||
Guinea | 7,608 | 7,616 | 7,588 | 7,670 | 7,978 | 7,910 | 8,172 | 8,504 | 8,960 | 8,984 | |||
Guinea Bissau | 708 | 729 | 731 | 710 | 674 | 719 | 760 | 802 | 874 | 975 | |||
Sierra Leone | 2,153 | 2,190 | 2,442 | 2,474 | 2,479 | 2,418 | 2,919 | 3,235 | 3,144 | 3,392 | |||
Ivory Coast Subgroup | 22,939 | 23,552 | 23,270 | 23,762 | 24,617 | 24,878 | 24,956 | 25,693 | 26,727 | 27,376 | 27,497 | ||
Ivory Coast | 12,165 | 12,542 | 12,396 | 12,861 | 13,891 | 14,216 | 13,970 | 14,467 | 14,817 | 15,052 | 15,130 | ||
Burkina Faso | 8,848 | 8,987 | 8,506 | 8,861 | 8,989 | 9,141 | 9,403 | 9,594 | 10,231 | 10,628 | 10,634 | ||
Liberia | 1,926 | 2,022 | 2,368 | 2,040 | 1,737 | 1,521 | 1,583 | 1,633 | 1,678 | 1,695 | 1,733 | ||
Egypt | 28,904 | 28,480 | 28,292 | 28,098 | 28,130 | 27,601 | 27,711 | 27,501 | 27,546 | 26,835 | 26,876 | ||
Morocco | 12,615 | 12,680 | 13,541 | 12,884 | 12,564 | 12,446 | 12,506 | 13,304 | 13,349 | 13,616 | 14,837 | ||
Jordan (1) | 2,093 | 2,080 | 2,104 | 2,080 | 2,052 | 2,009 | 2,128 | 2,099 | 2,107 | 2,140 | |||
Cameroon | 7,188 | 7,464 | 7,690 | 7,872 | 8,431 | 8,522 | 9,194 | 9,262 | 9,462 | 9,493 | 9,384 | ||
Niger (until 11/2019) | 2,660 | 2,719 | 2,637 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
Democratic Republic of Congo (DRC) | 10,090 | 10,349 | 10,602 | 10,661 | 10,674 | 11,095 | 11,096 | 10,495 | 10,339 | 10,910 | 11,131 | ||
Botswana | 1,104 | 1,163 | 1,238 | 1,309 | 1,368 | 1,337 | 1,348 | 1,408 | 1,431 | 1,467 | 1,532 | ||
Madagascar | 2,103 | 2,117 | 2,206 | 2,317 | 2,212 | 2,152 | 2,281 | 2,364 | 2,285 | 2,271 | 2,341 | ||
Central African Republic (CAR) | 554 | 585 | 607 | 685 | 720 | 730 | 756 | 770 | 772 | 786 | 845 | ||
Fixed KPIs | |||||||||||||
Customer base | |||||||||||||
Fixed accesses | 2.30 | 2,021 | 1,963 | 2,003 | 2,052 | 2,125 | 2,277 | 2,411 | 2,542 | 2,645 | 2,712 | 2,781 | |
Fixed broadband accesses | 2.32 | 1,068 | 1,096 | 1,145 | 1,229 | 1,295 | 1,441 | 1,582 | 1,712 | 1,792 | 1,867 | 1,952 | |
Egypt | 330 | 308 | 304 | 317 | 333 | 357 | 385 | 398 | 421 | 420 | 425 | ||
Sonatel Subgroup (1) | 182 | 194 | 205 | 216 | 235 | 269 | 290 | 307 | 330 | 363 | |||
Ivory Coast Subgroup | 157 | 162 | 165 | 175 | 125 | 140 | 155 | 190 | 179 | 189 | 199 | ||
Jordan (1) | 253 | 259 | 266 | 273 | 285 | 297 | 310 | 334 | 348 | 361 | |||
Others | 146 | 173 | 205 | 248 | 317 | 378 | 442 | 484 | 513 | 534 | 554 | ||
Fixed narrowband accesses | 2.32 | 953 | 867 | 858 | 823 | 830 | 836 | 829 | 829 | 854 | 845 | 829 | |
Sonatel Subgroup (1) | 307 | 221 | 207 | 206 | 212 | 215 | 221 | 228 | 236 | 243 | |||
Ivory Coast Subgroup | 294 | 294 | 298 | 265 | 265 | 265 | 261 | 255 | 273 | 264 | 252 | ||
Jordan (1) | 352 | 351 | 353 | 352 | 353 | 356 | 348 | 346 | 345 | 338 | |||
internet features | |||||||||||||
IPTV and satellite accesses | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
FTTH | |||||||||||||
FTTH homes connectable | 2.41 | 575 | 673 | 808 | 964 | 1,077 | 1,206 | 1,366 | 1,560 | 1,698 | 1,901 | 2,107 | |
(1) Data not disclosed : data not yet released by the legal entity. | |||||||||||||
NB D'ECARTS EN COLONNE > 2 k | 3 | ||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) - contract) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs)) | interne | - | - | - | - | - | - | - | - | - | - | 39,825 | - |
CTRL (mobile accesses (excl. MVNOs) - Sonatel Subgroup) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (mobile accesses (excl. MVNOs) - Ivory Coast Subgroup) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed accesses) | interne | - | - | - | - | - | - | - | - | - | - | - | - |
CTRL (fixed broadband accesses) | interne | - | - | - | - | - | - | - | - | - | - | 774 | - |
CTRL (fixed narrowband accesses) | interne | - | - | - | - | - | - | - | - | - | - | 577 | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | ENTERPRISE financial KPIs | ||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||||||||||||||||||||||||||||||||||||||
1Q19cb | 1Q20 | 2Q19cb | 2Q20 | 1H19cb | 1H20 | 3Q19cb | 3Q20 | 4Q19cb | 4Q20 | 2H19cb | 2H20 | FY19cb | FY20 | 1Q20cb | 1Q21 | 2Q20cb | 2Q21 | 1H20cb | 1H21 | 3Q20cb | 3Q21 | 4Q20cb | 4Q21 | 2H20cb | 2H21 | FY20cb | FY21 | CTRL 1H/Q 1H N-2cb | CTRL 1H/Q 1H N-1 | CTRL 2H/Q 2H N-2cb | CTRL 2H/Q 2H N-1 | CTRL FY/Q FY N-2cb | CTRL FY/Q FY N-1 | CTRL FY/H FY N-2cb | CTRL FY/H FY N-1 | CTRL 1H/Q 1H N-1cb | CTRL 1H/Q 1H N | CTRL 2H/Q 2H N-1cb | CTRL 2H/Q 2H N | CTRL FY/Q FY N-1cb | CTRL FY/Q FY N | CTRL FY/H FY N-1cb | CTRL FY/H FY N |
Revenues | 1,918 | 1,934 | 1,990 | 1,925 | 3,908 | 3,859 | 1,931 | 1,898 | 2,074 | 2,050 | 4,006 | 3,948 | 7,914 | 7,807 | 1,900 | 1,907 | 1,889 | 1,932 | 3,789 | 3,840 | 1,891 | 1,864 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | -1891 | -1864 | -5680 | -5703 | -3789 | -3840 | |||||
yoy variance (cb) | 0.8% | -3.3% | -1.3% | -1.7% | -1.2% | -1.4% | -1.4% | 0.4% | 2.3% | 1.3% | -1.4% | ||||||||||||||||||||||||||||||||
convergent services | 1.02 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
Fixed only services | 1.04 | 992 | 974 | 994 | 984 | 1,986 | 1,958 | 971 | 952 | 993 | 942 | 1,964 | 1,893 | 3,950 | 3,851 | 953 | 918 | 968 | 916 | 1,921 | 1,834 | 948 | 899 | 0 | 0 | 0 | -1 | 0 | -1 | 0 | 0 | 0 | 0 | -948 | -899 | -2869 | -2733 | -1921 | -1834 | ||||
yoy variance (cb) | -1.8% | -1.0% | -1.4% | -2.0% | -5.2% | -3.6% | -2.5% | -3.7% | -5.3% | -4.5% | -5.2% | ||||||||||||||||||||||||||||||||
o/w voice | 328 | 307 | 323 | 326 | 650 | 632 | 313 | 303 | 322 | 302 | 635 | 605 | 1,285 | 1,237 | 303 | 288 | 323 | 281 | 626 | 569 | 302 | 268 | -1 | -1 | 0 | 0 | -1 | -1 | 0 | 0 | 0 | 0 | -302 | -268 | -928 | -837 | -626 | -569 | |||||
yoy variance (cb) | -6.5% | 1.0% | -2.8% | -3.4% | -6.0% | -4.7% | -3.8% | -4.9% | -12.9% | -9.0% | -11.3% | ||||||||||||||||||||||||||||||||
o/w data | 664 | 667 | 672 | 658 | 1,335 | 1,326 | 658 | 649 | 671 | 639 | 1,329 | 1,289 | 2,664 | 2,614 | 650 | 630 | 645 | 636 | 1,296 | 1,265 | 646 | 631 | -1 | 1 | 0 | 1 | -1 | 1 | 0 | -1 | 1 | -1 | -646 | -631 | -1941 | -1897 | -1296 | -1265 | |||||
yoy variance (cb) | 0.5% | -2.0% | -0.7% | -1.3% | -4.8% | -3.0% | -1.9% | -3.2% | -1.5% | -2.4% | -2.3% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 690 | 737 | 758 | 738 | 1,448 | 1,475 | 737 | 734 | 830 | 877 | 1,568 | 1,611 | 3,015 | 3,086 | 723 | 769 | 718 | 796 | 1,442 | 1,565 | 730 | 745 | 0 | 0 | 1 | 0 | 0 | 0 | -1 | 0 | 1 | 0 | -730 | -745 | -2171 | -2310 | -1442 | -1565 | ||||
yoy variance (cb) | 6.9% | -2.6% | 1.9% | -0.5% | 5.6% | 2.7% | 2.3% | 6.4% | 10.8% | 8.6% | 2.1% | ||||||||||||||||||||||||||||||||
Mobile | 1.03 | 237 | 223 | 238 | 203 | 475 | 426 | 223 | 213 | 251 | 231 | 474 | 444 | 949 | 870 | 223 | 220 | 203 | 220 | 426 | 440 | 213 | 220 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | -213 | -220 | -639 | -660 | -426 | -440 | ||||
yoy variance (cb) | -5.8% | -14.8% | -10.3% | -4.6% | -7.9% | -6.4% | -8.3% | -1.3% | 8.7% | 3.4% | 3.5% | ||||||||||||||||||||||||||||||||
Mobile only services | 1.03 | 181 | 166 | 187 | 162 | 368 | 327 | 174 | 159 | 185 | 163 | 360 | 322 | 727 | 649 | 163 | 157 | 160 | 161 | 324 | 318 | 159 | 154 | 0 | -1 | 1 | 0 | 0 | -1 | -1 | 0 | 1 | 0 | -159 | -154 | -482 | -472 | -324 | -318 | ||||
yoy variance (cb) | -8.6% | -13.4% | -11.0% | -8.4% | -12.3% | -10.4% | -10.7% | -3.9% | 0.7% | -1.6% | -3.1% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 10 | 10 | 8 | 11 | 18 | 21 | 8 | 11 | 8 | 13 | 16 | 24 | 34 | 45 | 10 | 12 | 11 | 10 | 21 | 21 | 11 | 10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | -1 | -11 | -10 | -32 | -32 | -21 | -21 | ||||
yoy variance (cb) | 0.5% | 43.9% | 20.1% | 30.6% | 63.8% | 46.7% | 33.0% | 19.1% | -15.6% | 0.3% | -8.1% | ||||||||||||||||||||||||||||||||
Equipment sales | 1.07 | 46 | 48 | 43 | 30 | 89 | 77 | 40 | 42 | 58 | 56 | 98 | 98 | 187 | 175 | 50 | 52 | 31 | 49 | 81 | 101 | 42 | 56 | 0 | -1 | 0 | 0 | 0 | -1 | 0 | 0 | 0 | 0 | -42 | -56 | -123 | -157 | -81 | -101 | ||||
yoy variance (cb) | 3.9% | -31.7% | -13.3% | 4.8% | -3.8% | -0.3% | -6.5% | 3.2% | 59.3% | 24.6% | 31.1% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | 578 | 471 | 624 | 552 | 1,202 | 1,023 | 486 | 484 | 0 | 0 | -486 | -484 | ||||||||||||||||||||||||||||||
% of revenues | 14.8% | 12.2% | 15.6% | 14.0% | 15.2% | 13.1% | 12.8% | 12.6% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 200 | 174 | 203 | 165 | 403 | 339 | 170 | 157 | 0 | 0 | -170 | -157 | ||||||||||||||||||||||||||||||
% of revenues | 5.1% | 4.5% | 5.1% | 4.2% | 5.1% | 4.3% | 4.5% | 4.1% | |||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | 0 | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | 0 | ||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | 0 | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||||||||||||||
CTRL (revenues) | interne | -1 | 0 | 0 | 0 | -1 | 0 | 0 | -1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||
CTRL (revenues fixed only) | interne | 0 | 0 | -1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | -1 | 1 | 0 | 0 | 0 | 0 | -1 | -1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||
CTRL (revenues mobile) | interne | 0 | -1 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 1 | 1 | 0 | -1 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||
CTRL (Telecoms - financial KPIs / revenues) | externe | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
CTRL (Group - segment reporting / revenues) | externe | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / EBITDAaL) | externe | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / eCAPEX) | externe | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL) | externe | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / revenues / % variance cb) | externe | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / % of revenues) | externe | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | ENTERPRISE operational KPIs | ||||||||||||
(accesses in thousands) | Glossary | 2019 | 2020 | 2021 | |||||||||
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | 3Q21 | 4Q21 | ||
Mobile KPIs | |||||||||||||
Customer base | |||||||||||||
Mobile accesses (excl. MVNOs) | 2.20 | 11,899 | 12,233 | 12,330 | 12,513 | 12,856 | 12,875 | 13,021 | 13,287 | 13,394 | 13,254 | 13,421 | |
Contract | 2.21 | 11,899 | 12,233 | 12,330 | 12,513 | 12,856 | 12,875 | 13,021 | 13,287 | 13,394 | 13,254 | 13,421 | |
M2M | 2.23 | 9,013 | 9,365 | 9,461 | 9,640 | 9,961 | 9,943 | 10,086 | 10,279 | 10,303 | 10,167 | 10,309 | |
Excluding M2M | 2,886 | 2,868 | 2,870 | 2,873 | 2,895 | 2,932 | 2,935 | 3,009 | 3,091 | 3,087 | 3,112 | ||
Prepaid | 2.22 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
Fixed KPIs | |||||||||||||
Customer base - France | |||||||||||||
Fixed accesses | 2.30 | 1,610 | 1,591 | 1,565 | 1,523 | 1,489 | 1,467 | 1,442 | 1,404 | 1,361 | 1,325 | 1,294 | |
Fixed broadband accesses | 2.32 | 254 | 255 | 253 | 251 | 248 | 246 | 244 | 241 | 238 | 236 | 235 | |
FTTH | 16 | 17 | 19 | 21 | 22 | 23 | 25 | 28 | 30 | 33 | 36 | ||
xDSL | 239 | 238 | 234 | 230 | 226 | 223 | 218 | 213 | 208 | 203 | 199 | ||
o/w Naked xDSL | 2.33 | 38 | 42 | 45 | 49 | 50 | 52 | 53 | 54 | 55 | 56 | 57 | |
Fixed narrowband accesses | 2.36 | 1,356 | 1,336 | 1,312 | 1,271 | 1,241 | 1,220 | 1,199 | 1,163 | 1,123 | 1,088 | 1,060 | |
IP VPN accesses | 300 | 301 | 301 | 302 | 305 | 305 | 306 | 307 | 306 | 304 | 302 | ||
XoIP offers | 2.50 | 90 | 88 | 87 | 92 | 94 | 95 | 94 | 98 | 99 | 101 | 102 | |
Customer base - Worldwide | |||||||||||||
IP VPN accesses | 359 | 359 | 358 | 360 | 363 | 360 | 360 | 366 | 355 | 352 | 351 | ||
NB D'ECARTS EN COLONNE > 2 k | 0 | ||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||
CTRL (mobile accesses (excl. MVNOs) - contract) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
CTRL (mobile accesses (excl. MVNOs) - contract) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
CTRL (fixed accesses) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
CTRL (fixed broadband accesses) | interne | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
Front page'!A1 | INTERNATIONAL CARRIER & SHARED SERVICES | ||||||||||||||||||||||||||||||||||||||||||
(in millions of euros) | Glossary | 2020 | 2021 | ||||||||||||||||||||||||||||||||||||||||
1Q19cb | 1Q20 | 2Q19cb | 2Q20 | 1H19cb | 1H20 | 3Q19cb | 3Q20 | 4Q19cb | 4Q20 | 2H19cb | 2H20 | FY19cb | FY20 | 1Q20cb | 1Q21 | 2Q20cb | 2Q21 | 1H20cb | 1H21 | 3Q20cb | 3Q21 | 4Q20cb | 4Q21 | 2H20cb | 2H21 | FY20cb | FY21 | CTRL 1H/Q 1H N-2cb | CTRL 1H/Q 1H N-1 | CTRL 2H/Q 2H N-2cb | CTRL 2H/Q 2H N-1 | CTRL FY/Q FY N-2cb | CTRL FY/Q FY N-1 | CTRL FY/H FY N-2cb | CTRL FY/H FY N-1 | CTRL 1H/Q 1H N-1cb | CTRL 1H/Q 1H N | CTRL 2H/Q 2H N-1cb | CTRL 2H/Q 2H N | CTRL FY/Q FY N-1cb | CTRL FY/Q FY N | CTRL FY/H FY N-1cb | CTRL FY/H FY N |
Revenues | 371 | 374 | 375 | 355 | 746 | 728 | 373 | 352 | 375 | 370 | 748 | 722 | 1,495 | 1,450 | 374 | 364 | 355 | 379 | 729 | 743 | 353 | 392 | - | (1) | - | - | 1 | (1) | 1 | - | - | - | (353) | (392) | (1,082) | (1,135) | (729) | (743) | |||||
yoy variance (cb) | 0.7% | -5.4% | -2.4% | -5.7% | -1.4% | -3.6% | -3.0% | -2.5% | 6.7% | 2.0% | 10.8% | ||||||||||||||||||||||||||||||||
convergent services | 1.02 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
mobile only services | 1.03 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
fixed only services | 1.04 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
IT & integration services | 1.05 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
Wholesale | 1.06 | 274 | 271 | 269 | 259 | 543 | 530 | 269 | 250 | 265 | 259 | 534 | 508 | 1,077 | 1,038 | 272 | 255 | 260 | 267 | 532 | 522 | 252 | 270 | - | - | - | (1) | - | (1) | - | - | - | - | (252) | (270) | (784) | (792) | (532) | (522) | ||||
yoy variance (cb) | -0.9% | -3.8% | -2.4% | -7.2% | -2.4% | -4.8% | -3.6% | -6.3% | 2.8% | -1.9% | 7.3% | ||||||||||||||||||||||||||||||||
equipment sales | 1.06 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||
yoy variance (cb) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | ||||||||||||||||||||||||||||||||
Other revenues | 1.08 | 96 | 103 | 107 | 96 | 203 | 199 | 104 | 102 | 110 | 111 | 214 | 213 | 418 | 412 | 101 | 109 | 95 | 112 | 196 | 221 | 102 | 122 | - | - | - | - | 1 | - | 1 | - | - | - | (102) | (122) | (298) | (343) | (196) | (221) | ||||
yoy variance (cb) | 6.6% | -10.4% | -2.4% | -1.9% | 0.8% | -0.5% | -1.4% | 7.8% | 17.4% | 12.4% | 19.6% | ||||||||||||||||||||||||||||||||
EBITDAaL | 1.15 | (183) | (179) | (93) | (65) | (276) | (244) | (148) | (182) | - | - | 148 | 182 | ||||||||||||||||||||||||||||||
% of revenues | -24.5% | -24.6% | -12.4% | -9.0% | -18.5% | -16.9% | -20.2% | -24.5% | |||||||||||||||||||||||||||||||||||
eCAPEX | 1.20 | 73 | 123 | 55 | 10 | 128 | 133 | 110 | 110 | - | - | (110) | (110) | ||||||||||||||||||||||||||||||
% of revenues | 9.8% | 16.9% | 7.4% | 1.3% | 8.6% | 9.2% | 15.0% | 14.8% | |||||||||||||||||||||||||||||||||||
NB D'ECARTS EN COLONNE > 2 M€ | - | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS EN LIGNE > 2 M€ | - | ||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 2 M€ | |||||||||||||||||||||||||||||||||||||||||||
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1% | - | ||||||||||||||||||||||||||||||||||||||||||
PRESENCE DE DONNEES NON ATTENDUES | - | ||||||||||||||||||||||||||||||||||||||||||
ABSCENCE / PRESENCE D'ERREURS DE FORMULES | OK | ||||||||||||||||||||||||||||||||||||||||||
CTRL (Présence de données non attendues) | interne | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||
CTRL (revenues) | interne | 1 | - | (1) | - | - | (1) | - | - | - | - | - | 1 | - | - | 1 | - | - | - | 1 | - | (1) | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Telecoms - financial KPIs / revenues) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||
CTRL (Group - segment reporting / revenues) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / EBITDAaL) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / eCAPEX) | externe | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL) | externe | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||
CTRL (Telecoms - financial KPIs / revenues / % variance cb) | externe | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||
CTRL (Group - segment reporting / EBITDAaL / % of revenues) | externe | - | - | - | - | - | - | - | - |
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N
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Disclaimer
Orange SA published this content on 26 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 October 2021 07:25:08 UTC.