Teleperformance announces the results of its global survey on the working environment of its employees in content moderation activities.

According to the survey, 93% of employees in Trust & Safety's moderation activities say they feel supported by Teleperformance, 90% feel the group offers a safe working environment and 85% would recommend Teleperformance as an employer.

The independent study was conducted by Korn Ferry and is based on online surveys and virtual and face-to-face interviews with employees at Teleperformance's main Trust & Safety sites, including Lisbon, Bogota and Athens. Almost 60% of the Group's 17,500 employees in these activities took part.

As a reminder, last November Teleperformance said it was convinced that 'the content moderation business (Trust & Safety) was an essential first response service to protect the whole of society in the digital world', but indicated that its decision to withdraw from the most offensive segment of its moderation business was 'the most appropriate decision'.

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