SelectQuote’s Population Health and Heal Announce Partnership for Patient Scheduling
June 30, 2021 at 05:30 pm IST
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SelectQuote, Inc. announced that Heal, Inc. has joined Population Health’s robust patient engagement model. This model showcases the solutions Population Health, which is currently leveraging SelectQuote’s strong relationships with Medicare customers, can provide for both the consumer and the provider. This expanded relationship provides tighter strategic alignment between the organizations while delivering a higher quality customer experience, ultimately promoting better health outcomes. Population Health’s patient engagement model focuses on expanded benefits awareness and education, real-time provider engagement scheduling and subsequent follow up conversations throughout the healthcare journey. This is a prime example of how Population Health is further extending and deepening the relationships that SelectQuote has with its core Medicare Advantage customers. Through an expanded partnership, Heal and its current patients will have access to the entire Population Health ecosystem of providers and partners, with a focus on improving health outcomes while reducing overall cost of care. In particular, Population Health’s medication management pharmacy, SelectRx, helps value-based primary care providers manage value-based risk contracts through enhanced alignment and coordination between the pharmacist and care provider. This includes a focus on medication adherence, patient education, and above all, proactive patient engagement. SelectRx’s medication management model has achieved impressive outcomes with 95% medication adherence for patients taking diabetes, hypertension and cholesterol medications. Additionally, the performance has been recognized with a Five Star Pharmacy Rating on medication adherence and high-risk medication measures. Population Health’s collaboration with Heal provides an option for seniors, who are seeking regular primary care or who may have multiple chronic conditions, to have a primary care physician visit them from the comfort of their own home. Consumers can have a Heal physician visit their home, or they can utilize the company’s digitally led solution. Through conversations with Population Health members, at least 41% have been to the emergency room (ER) at least once in the past 12 months. If they had been able to easily schedule an appointment with their primary care physician, many preventable, ambulatory sensitive ER visits could have been avoided.
SelectQuote Inc. is a technology-enabled, direct-to-consumer (DTC) distribution and engagement platform for insurance products and healthcare services. The Company operates through four business lines, which include SelectQuote Senior, which provides shopping platform for Medicare Advantage and Medicare Supplement insurance plans as well as prescription drug and dental, vision, and hearing plans, and critical illness products; SelectQuote Healthcare Services, which is comprised of the SelectRx Pharmacy, a specialized medication management pharmacy; SelectQuote Life segment that provides shopping platform for life insurance products such as term life, final expense, and other ancillary products like critical illness, accidental death, and juvenile insurance, and SelectQuote Auto & Home segment provides shopping platform for auto, home, and specialty insurance lines, as well as insurance products such as homeowners, auto, dwelling fire, and other ancillary insurance products.