Press Release
12 January 2012
Maybank today announced a disaster relief assistance programme offering a moratorium on monthly installment payment and waiver of certain charges based on a case-to-case basis till 30 June 2012. These are extended to business banking, SMEs banking and consumer banking customers affected by the recent floods in Johor, Kelantan, Terengganu, Pahang, Sabah and Sarawak.
"This is the fifth such moratorium Maybank is offering
customers since 2007 in line with our mission to humanise
financial services. The Bank will process the request for
relief assistance on a case-to-case basis," said Mr. Lim Hong
Tat, Maybank Deputy President and Head of Community Financial
Services.
Lim said that the disaster relief programme is aimed at
reducing the difficulties faced by customers. "Some of our
customers have been affected by the flood and may need some
reprieve in their financial obligations at this crucial time.
We are therefore offering this assistance as a humanitarian
gesture to assist them to focus on their other commitments
for the time being."
The Maybank disaster relief assistance programme applies to
both conventional and Islamic facilities. Some of the key
features include:
• Deferment of monthly installments based on a case-to-case
basis for consumer loans including business banking and
automobile financing for up to 6 months.
• Waiver of charges for affected customers seeking replacement of ATM cards, cheque books and passbooks which have been destroyed in the floods.
• Review of requests from credit card customers on case to case basis for waiver of late/finance charges and application to increase credit limit.
Customers can call the Bank's hotline at Tel 1 300 88 6688 or
visit their home branch for further information and
assistance on the disaster relief assistance programme.
"Besides this relief assistance, our insurance and Takaful
group Etiqa has also set-up a dedicated 24-hour flood claim
hotline numbers in addition to mobilizing their units to
assist customers in their claims. To date they have processed
claims worth more than RM80,000 from the affected policy
holders" added Lim.
Maybank had in the past offered similar disaster relief
programmes to the Bank customers during previous flood
incidents that occurred in January and December 2007,
November 2010 and landslide at Bukit Antarabangsa in December
2008.
distribué par | Ce noodl a été diffusé par Malayan Banking Bhd et initialement mise en ligne sur le site http://www.maybank2u.com.my. La version originale est disponible ici. Ce noodl a été distribué par noodls dans son format d'origine et sans modification sur 2012-01-13 13:00:30 PM et restera accessible depuis ce lien permanent. Cette annonce est protégée par les règles du droit d'auteur et toute autre loi applicable, et son propriétaire est seul responsable de sa véracité et de son originalité. |