Albertsons Companies Debuts Automated Grocery Pickup Kiosk At Jewel-Osco Store in Chicago
January 07, 2021 at 07:00 pm IST
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Albertsons Companies announced that it is the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at one of its Jewel-Osco stores in Chicago, demonstrates continued expansion of the company’s eCommerce business and deep commitment to providing easy service through its websites and apps. The automated, temperature-controlled kiosk, created by Cleveron, provides a contactless pickup experience. Customers who select the “Kiosk PickUp” option will be offered 2-hr time slots during which to pick up their groceries. When customers arrive at the kiosk, they scan a code on their phone and their groceries are robotically delivered to the front of the unit for pickup. The unit features two temperature zones—regular and a deep freeze. A customer’s order can be stored in two different zones and still be delivered in the same console for pick up. The kiosk in Chicago is currently fulfilling orders, and the company plans to install a second unit at a Bay Area Safeway in the near future. The kiosk, installed by Telaid, joins a growing lineup of customer-centric services offered by the company to provide contactless fulfillment. In October, Albertsons Cos. installed PickUp lockers at several Jewel-Osco stores. The company already offers Delivery and Drive Up & Go options through its innovative websites and apps, and has relationships with third-party operators to provide delivery options in as fast as two hours.
Albertsons Companies, Inc. is a food and drug retailer in the United States. The Company is engaged in the operation of food and drug retail stores that offer grocery products, general merchandise, health and beauty care products, pharmacy, fuel and other items and services in its stores or through digital channels. The Company operates approximately 2,269 stores across 34 states and the District of Columbia under 20 banners including Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, Jewel-Osco, Acme, Shaw's, Star Market, United Supermarkets, Market Street, Haggen, Kings Food Markets, and others. The Company operates approximately 1,725 pharmacies, 1,336 in-store branded coffee shops, 402 adjacent fuel centers, 22 dedicated distribution centers, 19 manufacturing facilities and various digital platforms. Its own brands include Signature SELECT, Open Nature, Signature Cafe, Lucerne, Waterfront BISTRO, Primo Taglio, Signature Care, Signature Reserve and Value Corner.
ALBERTSONS COMPANIES, INC. 
