1606 Corp. announced an upcoming launch of ChatCBD, the Company's revolutionary AI chatbot designed to transform customer experiences. This conversational e-commerce tool will initially be installed in partnership with Cool Blue Distribution.

Under this agreement, 1606 will install its proprietary AI merchandizing ChatBot on Coll Blue's website. ChatCBD has been specifically designed to answer customer questions about CBD and make product recommendations from retail brands currently being offered by Cool Blue Distribution which is a top CBD distributor in the U.S. This merchandizing AI provides 1606 with new channels of revenue from licensing, product sales, payment processing and more. Conversational e-commerce technology personified by 1606's new merchandising Chatbot opens the door for the Company to enter bigger markets such as nutraceuticals, cosmetics, and supplements to name a few.

One of the largest problems in online sales of CBD products, as expressed by real CBD users, is that as consumers they are inundated with hundreds of product choices at a time resulting in a lack of understanding due to the unregulated status of the CBD industry. More often than not, this results in cart abandonment, lost sales, and a lack of trust in the industry. CBD customers are comfortable discussing their CBD uses, dosages, and product type with a knowledgeable CBD expert more typically found in a dedicated CBD retail location (CBD Shops).

ChatCBD doubles as an in-store resource for CBD retailers allowing employees to advise and educate at a scale previously unavailable to the industry. When it comes to CBD, online sales remain the dominant distribution channel, accounting for 66% of overall sales according to American Marijuana.Org, and 1606, in partnership with Cool Blue, will aim to blend the best brick-and-mortar CBD customer service and online product selection with the use of the new AI ChatBot, ChatCBD. Key Features of ChatCBD: Natural Language Processing (NLP): ChatCBD leverages NLP technology, enabling her to understand and respond to customer queries with human-like precision and comprehension.

24/7 Availability: ChatCBD is always available to assist customers, ensuring round-the-clock support and resolving issues promptly, even outside of regular business hours. Seamless Integration: ChatCBD seamlessly integrates with existing customer support systems, allowing businesses to enhance their services without disrupting their current workflows. Personalized Engagement: ChatCBD can personalize interactions by analyzing customer data, preferences, and behavior patterns, delivering tailored solutions and recommendations.

Multi-Platform Compatibility: ChatCBD can be deployed across various digital platforms, including websites, social media, and messaging apps, providing a consistent and accessible customer experience. Scalability: ChatCBD capabilities can scale with business, adapting to increased customer demands without compromising on performance. Data Analytics: ChatCBD collects and analyzes customer interaction data to provide valuable insights, enabling businesses to make informed decisions and optimize their services.

Early adopters of ChatCBD will experience substantial improvements in customer satisfaction, reduced response times, and increased efficiency in their customer service operations. As CBD businesses continue to adapt to evolving consumer expectations, ChatCBD stands as a powerful tool for delivering exceptional customer experiences.