Code of Conduct

Table of Contents

President's Message ....................................................................................

1

Improper Influence .......................................................................................

2

1.

Compensating Others ..........................................................................

2

2.

Receiving Compensation .....................................................................

2

3.

Business Decision................................................................................

2

4.

Accepting Gifts .....................................................................................

3

5.

Presenting Gifts ...................................................................................

3

Personal Financial Transactions and Insider Trading ..............................

3

6.

Personal Finances ...............................................................................

3

7.

Margin Accounts ..................................................................................

4

8.

Insider Trading .....................................................................................

4

Conflicts of Interest ......................................................................................

5

9.

Personal Conflict of Interest .................................................................

5

10. Customer or Supplier Conflict of Interest .............................................

8

11. Transactions Between the Bank and its Employees and Vendors

Which are also Customers...................................................................

8

12. Fiduciary Appointments .......................................................................

8

13. Bequests ..............................................................................................

9

14. Witnessing Wills ...................................................................................

9

15. Outside Affiliations or Employment ......................................................

9

Information Management ...........................................................................

10

16. Confidentiality and Proprietary Information........................................

10

17. Inside Information ..............................................................................

10

18. Related Interests ................................................................................

11

Other Issues ................................................................................................

11

19. Disclosure ..........................................................................................

11

20. Business Relationship with Customers or Current or Prospective

Suppliers and Other Employees ........................................................

12

21. Exploitation of Relationship................................................................

12

22. Holding Political Office .......................................................................

13

23. Political Contributions ........................................................................

13

24. Non-Discrimination.............................................................................

13

25. Business Conduct ..............................................................................

13

26. Serving as a Witness .........................................................................

14

27. Penalties ............................................................................................

15

28. Distribution .........................................................................................

15

29. Responsibilities ..................................................................................

15

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President's Message

The Boards of Directors of TrustCo Bank Corp NY and Trustco Bank ("Trustco" or the "Bank") have adopted this Code of Conduct to:

  • promote honest and ethical conduct, including fair dealing and the ethical handling of conflicts of interest;
  • promote full, fair, accurate, and timelydisclosure of ethics- related matters;
  • promote compliancewith applicable laws and governmental rules and regulations;
  • ensure the protection of Trustco's legitimate business interests, including corporate opportunities, assets, and confidential information, and
  • deter wrongdoing and unethical conduct.

For over 100 years, our customers have put their trust and confidence in our Bank. Our shareholders also have put their trust and confidence, as well as their money, into this institution. We have all worked hard to earn this degree of trust and confidence. We can be proud of our reputation and must be vigilant in maintaining our high standards.

This Code of Conduct is intended as a guide. It does not specifically address every situation, but it does define the standards that we must meet in all of our professional dealings. You represent our Bank and we expect you to maintain the high level of trust and confidence our customers and shareholders have placed in us.

Please review this manual and refer to it from time to time so that you become familiar with the expectations. Notices and requests for waivers and exceptions under this Code should be directed to our Corporate Secretary. If you have questions about this Code of Conduct or how it applies to a given situation, please discuss them with your supervisor or the Secretary, as appropriate.

Thank you for working with me and everyone here at Trustco to maintain the high ethical standards that have allowed Trustco Bank to become "Your Home Town Bank."

Robert J. McCormick

Chairman, President and CEO

1

Code of Conduct

This Code of Conduct applies to all employees of Trustco Bank, TrustCo Bank Corp NY, and the directors of those entities. References in this Code of Conduct to either Trustco or the Bank shall be considered to include TrustCo Bank Corp NY, unless the context requires otherwise.

Improper Influence

1. Compensating Others

You must never offer, promise or give anything of value to any person or entity in any manner in the course of seeking or retaining business for Trustco. No secret or illegal payments, kickbacks, bribes, or other payments in any form whatsoever shall ever be made, under any circumstances, to obtain a benefit for you or the Bank that would not otherwise be available.

2. Receiving Compensation

You must never demand or accept anything of value from any person or entity in exchange for confidential information about the Bank, its customers, potential customers, or suppliers, or in exchange for directing Bank business to such person or for accepting business on behalf of the Bank. All placement of Bank business and acceptance of business by the Bank must be awarded purely upon business considerations.

You must not accept compensation or anything of value in connection with the business of the Bank, except, in the case of employees, for compensation paid by the Bank under normal salary and benefit programs and, in the case of directors, for normal directors' fees and benefit programs.

If you are compensated for making an oral presentation, writing a magazine article, teaching, lecturing, or rendering charitable or professional services, or for any other activity prepared or conducted using the time or facilities of the Bank, you must report such compensation in writing to the appropriate division head or to the Secretary of the Board of Directors. Such compensation, other than nominal honorariums or awards appropriate to the circumstances, must either be returned or paid to the Bank.

3. Business Decision

You must not permit a decision about whether the Bank will do business with a current or prospective customer or supplier to be influenced by unrelated interests. Decisions relating to placing the Bank's business with current or prospective customers and suppliers, and the volume of such business, must be based upon business considerations.

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TrustCo Bank Corporation published this content on 19 January 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 January 2021 15:55:05 UTC