A2A S p A : Consolidated Non-financial Statement pursuant to Legislative Decree 254/2016 and related Supplement – Integrated Financial Statements 2021

2021

Integrated Report

Consolidated Disclosure of Non-Financial Information in accordance with Italian Legislative Decree no. 254/2016

Integrated

Report 2021

Consolidated

Non-Financial Disclosure pursuant to Legislative Decree 254/2016

This Report may be viewed on the website a2a.eu

Contents

Letter to stakeholders 4

Note on method 6

1	The A2A Group and its business model	9
1.1 The Group	10
1.2 Geographical location	13
1.3 A2A's value chain	16
1.4 Business model and organization size	18
2	Governance	24
2.1 Sustainability governance	26
2.2 Corporate governance guidelines	30
2.4 Analysis and management of risks and opportunities	34
3	The A2A sustainable strategy	38
3.1 Background information and scenarios	41
3.2 COP26 and the European and national strategies	44
3.3 The 2021-2030 Strategic Plan	46
3.4 The Sustainability Plan	49
3.5 Risk management and climate-related opportunities	58
4	Stakeholder engagement and materiality analysis	69
4.1 Stakeholder engagement initiatives	70
4.2 The forumAscolto programme	73
4.3 Materiality matrix and analysis	76
5	Financial capital	80
5.1 Direct economic value generated and distributed	86
5.2 Relations with shareholders	87
5.3 A2A in sustainability ratings	88
5.4 Sustainable Finance	89
5.5 Capital expenditure	89
5.6 European Taxonomy	92
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A2A 2021 Integrated Report

6 Manufacturing capital 96

6.1 The manufacturing capital in the Environment Business Unit 100

6.2 The manufacturing capital in the Generation and Trading Business Unit 103

6.3 The manufacturing capital in the Smart Infrastructures Business Unit 105

6.4 Cybersecurity 110

7 Natural capital 112

7.1 Circular Economy 120

7.2 Energy Transition 122

7.3 Sustainable management of water resources 127

7.4 Protection of biodiversity 132

8 Human capital 134

8.1 People and their value 140

8.2 Responsible management of human capital 140

8.3 Health and safety at work 148

8.4 Diversity and inclusion 151

9 Intellectual capital 154

9.1 A2A for Smart Cities 158

9.2 Open Innovation 160

9.3 Knowledge spillover 162

9.4 Digitalization 163

9.5 Research and Development 164

10 Relational capital 166

• 10.1 Customers

• 10.2 Community

• 10.3 SuppliersIndependent Auditor's ReportGRI Content Index TCFD Content Index

172 184 198 206 210 219

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