TTEC Holdings, Inc. Provides Earnings Guidance for the Fourth Quarter and Year 2022
November 10, 2022 at 02:35 am IST
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TTEC Holdings, Inc. provided earnings guidance for the fourth quarter and year 2022. For the quarter, the company expects revenue to be $620 million - $638 million with midpoint to be $629 million.
For the year, the company expects revenue to be $2,405 million - $2,423 million with midpoint to be $2,414 million.
TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clientsâ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.