TTEC Holdings, Inc. Provides Earnings Guidance for the First Quarter and Full Year of 2022
March 02, 2022 at 04:02 am IST
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TTEC Holdings, Inc. provided earnings guidance for the first quarter and full year of 2022. For the quarter, the company expects revenue to be in the range of $570 million to $577 million.
For the full year, the company expects revenue to be in the range of $2,575 million to $2,605 million.
TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clientsâ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.