CommonSpirit Health, Lyft, and LogistiCare Circulation Work Together to Improve the “Last Mile” of Health Care Delivery
January 29, 2020 at 07:30 pm IST
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CommonSpirit Health and LogistiCareCirculation announced a partnership with Lyft to improve access to quality care by providing patients with reliable and convenient transportation for non-emergency medical needs. This new service enables CommonSpirit’s provider community to support patient care and extend healing beyond the four walls of the hospital with on-demand Lyft rides coordinated by LogistiCare Circulation. For many patients, getting transportation to and from medical facilities for scheduled appointments can be a barrier to treatment and good health. National statistics show 3.6 million patients miss follow-up doctor visits each year due to lack of transportation. For example, a Rand Corp. study found 20% of older adults – especially those with chronic illnesses – do not drive and one-third face driving restrictions. When people aren’t able to engage in ongoing care, they may delay diagnoses and existing health conditions may worsen. To address this need and better serve the needs of diverse communities across the country, patients can conveniently access rides when they are discharged from CommonSpirit’s medical facilities in several states, including California and Arizona. CommonSpirit’s social workers, case managers, and other medical staff request and monitor the progress of rides – either in real-time or advance – to make sure patients get to their destination. CommonSpirit and Lyft have also agreed to create a Strategic Innovation Taskforce – which will collaborate with LogistiCare Circulation – to co-develop and test new uses for transportation that can alleviate challenges that exist for people seeking access to affordable, quality health care. CommonSpirit expects to expand transportation services from Lyft and LogistiCare Circulation to serve patients in its other markets in 2020.
Lyft, Inc. is a multimodal transportation network in the United States and Canada that offer access to a variety of transportation options through its platform and mobile-based applications. The Lyft Platform provides a marketplace where drivers can be matched with riders via the Lyft App, where it operates as a transportation network company. Transportation options through its platform and mobile-based applications are substantially comprised of its ridesharing marketplace that connects drivers and riders in cities across the United States and in select cities in Canada, its network of bikes and scooters, and the Express Drive program, where drivers can enter into short-term rental agreements with its subsidiary, Flexdrive Services, LLC or a third party for vehicles that may be used to provide ridesharing services on the Lyft Platform. It makes the ridesharing marketplace available to organizations through Lyft Business offerings, such as the Concierge and Lyft Pass programs.
LYFT, INC. 
