New catering app relies on smart sensors to eliminate waiting times and ensure customers are served at their convenience
, said:
, said:
'Order@ISS addresses the consumer's needs in three important ways: ordering and paying for food become more convenient, waiting times become shorter, and the dining experience becomes more personalized. By using smart technology, we can interact more directly with consumers and analyse data to learn quickly, improve our services, and scale fast to other ISS customers. This is an important step in the changing landscape for our customers' consumer services and for the future business of ISS.'
In addition, mobile payment means that the customer will not need to worry about remembering their wallet. The app also stores receipts and helps the user manage a loyalty programme, eliminating the need for paper receipts and loyalty cards. In the future, Order@ISS will expand its language selection from Dutch and English, provide allergy information on products, include an option to spend loyalty points on third-party programmes of customers (such as charities), and support wearable technology.
The Order@ISS app has been nominated for the Innovation Award at the 2017 Facility for Future trade event, hosted by facility services professional association FMN in the Netherlands.
ISS A/S published this content on 18 January 2017 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 18 January 2017 11:46:06 UTC.
Original documenthttp://www.issworld.com/press/news/2017/01/18/iss-netherlands-launches-internet-of-things-driven-food-and-beverage-app
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