CSG announced that it has welcomed Brian Shepherd into his new post as CEO, effective January 1, ushering in a new era of growth, innovation, inclusiveness, and diversification on the back of a successful 2020 for the company. Shepherd, who since 2016 has been integral to the company’s strategic growth as executive vice president and group president, was selected to succeed Bret Griess in August last year. Recognized for his passion in creating and fostering a values-based, results-driven culture, Shepherd is known for his ability to lead and grow profitable businesses engaged in enterprise SaaS and cloud-based solutions. He brings extensive global sales, services and delivery, strategy, corporate development, and marketing expertise to the CEO role for CSG.