1Q20 Results

6 May 2020

Agenda

Executive summary

Group P&L

Group balance sheet

Closing remarks

Annex

2

Decisive Covid-19 response to protect all stakeholders

Strong capital and liquidity position to support clients and communities

Executive summary

  • Decisive action:continue to deliver efficient customer service while protecting well-being of all stakeholders

Covid-19

Employees: group wide protective measures; effective business contingency plan activated

Clients:accelerated digital transformation; 28bn loans under moratoria1and 1bn with guarantees1

Communities:local and regional donations; partnership with central banks and governments

Commercial

Strong performance in first two monthswhile Covid-19 impacted March performance

NII:2.5bn, down 0.5% Q/Q; Fees:1.6bn, up 5.2% Y/Y

2

performance

Gross AuM sales: first two months

2

c.150% 2019 run-rate; last two weeks of March

at c.50%

1Q20 net profit impacted bynon-operating items, in line with guidance

Profitability

Integration costs in Italy (-1.33bn), Yapi transactions (-1.73bn)(a)and real estate disposals (+0.53bn)

  • Stated net profit:-2,706m;underlying net profitincluding IFRS9 macro scenario LLPs: -58m
  • Strong capital:1Q20 CET1 MDA buffer 436bps; well above 200-250bps target throughout FY20

Capital, riskRealistic IFRS9 macro scenario(b)update with additional 0.9bn LLPs, FY20 cost of risk range 100-120bps;

and liquidityFY21 cost of risk range 70-90bps

    • Strong liquidity:1Q20 LCR 143%4
  1. Reserve recycling through P&L, mainly FX reserves,-1.6bn. Positive impact from change in prudential consolidation +58bps on CET1 ratio.
  2. Annual GDP growth rates for FY20 are assumed to be-15.0% for Italy, -10.0% for Germany, -9.1% for Austria and -6.3% for CEE. The annual GDP recovery for FY21 is assumed to be
    3+9.0% for Italy, +10.0% for Germany, +7.9% for Austria and +6.0% for CEE.

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Resilient business model underpinned by very strong CET1 MDA buffer

Revenues, bn

Costs, bn

CoR, bps

Gross NPE, bn

Gross NPE ratio, %

Underlying RoTE2, %

CET1 MDA buffer, bps

Tangible equity, EoP bn

Underlying net profit3, bn

Executive summary

1Q19

4Q19

1Q20

%∆ vs 4Q19

%∆ vs 1Q19

4.8

4.9

4.4

-9.7%

-8.2%

-2.5

-2.5

-2.5

-1.3%

-0.7%

40

137

104 1

-33

+64

37.6

25.3

24.9

-1.5%

-33.7%

7.6

5.0

4.9

-0.2p.p.

-2.7p.p.

9.3

10.8

-0.4

-11.2p.p.

-9.7p.p.

219

312

436

+124

+218

49.1

53.0

51.2

-3.4%

4.3%

1.1

1.4

-0.1

n.m.

n.m.

4

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Early decisive action to protect stakeholders in response to Covid-19

Executive summary

"One Bank, One UniCredit"- Italy learnings applied as best practice; first mover in Germany, Austria & CEE

  • Rapid response in Italy:achieved c.10% presence in large buildings and c.40% in branches in Italy in two weeks GovernanceEarly deployment of c.17m personal protective equipment items; c.24k protective screens
  • Today:60% (>50k) of all employees working remotely, including almost 90% in headquarters
  • Proactive communication:over 100k visitors to dedicated One.UniCredit Covid-19 microsite

Operational flexibility thanks to resilient and scalable infrastructure

Infrastructure

Remote & secure access:VPN capacity up from 4k to 60k users; 10k Virtual Desktop users onboarded

IT & staff resources:8k new laptops; 8k WebEx licences; 5x increase in Skype for Business

Clients' digital activity:active mobile banking users up 27% Y/Y; digital sales up 15% Y/Y

Doing the right thing for our people and communities

Employees:extension of Group healthcare cover to include Covid-19; top management bonuses waived; 900

Stakeholders

Business

5

apprentice contracts made permanent

  • Frontline support:sourcing and donation of protective equipment and respirators for hospitals; donation to numerous health related and non profit organisations including 5m team contribution to UC Foundation; 0% loans for healthcare workers

Continued support for our clients - partnership with central banks, government and regulators

  • First bank in Italy to offer moratoria on a voluntary basis
  • Provided 28bn to 279k clients under moratoria and 1bn guarantees
  • Faster payments to group's suppliers to support SME cash flows
  • Significant increase in CIB volumes to support corporate clients

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Covid-19 crisis is accelerating client adoption of multi channel

Executive summary

1Q19

1Q20

∆ Y/Y

# Active digital users, m

7.2

7.5

+5%

# Active mobile banking

100

127

+27%

users, indexed

# Digital sales, indexed

100

115

+15%

# Digital sales/total sales, %

12

18

+47%

Covid-19 represents the opportunity to:

  • Accelerate change and transformation:
    • Full digital product sales offer
    • Expanded remote advisory
  • Redesign processes
  • Reallocate investment priorities

6

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

UniCredit has provided 28bn to 279k clients under the moratoria

Executive summary

Country2

# Clients, k

105

1

8

CEE165

Moratoria1

Volume, bn

% of total

portfolio

19.4

8

0.2

<0.3

1.4

2

o/w 5.0bn in opt-out3

and 2.0bn in opt-in

7.0

12

State guarantee programmes

  • From April, loan programmes backed by state guarantees rolled out in most geographies
  • UniCredit granted the first loan in Italy under the SACE guarantee
  • As of 24 April, UniCredit has granted 1bn in loans backed by state guarantees as processes have only recently been put in place by the different administrations. UniCredit expects to reach around 15bn of guarantees in Italy

Subtotal27928

7

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

A simple pan-European commercial banking business, diversified and resilient

Executive summary

Commercial

Customer

Customer

Underlying CoR

GDP, %

# Clients, m

GOP, m

excl. IFRS9

bank1

loans2, bn

deposits2, bn

macro, bps

2020

2021

1Q20

-15.0%

+9.0%

7.6

134

155

754

65

-10.0%

+10.0%

1.5

88

92

196

23

-9.1%

+7.9%

1.1

45

48

90

33

CEE

-6.3% +6.0%

5.7

66

70

578

70

8

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Proactive capital allocation and proven discipline in risk management

Executive summary

Accelerated balance sheet

1Q19

4Q19

1Q20

derisking

BTP banking book, bn

54.6

44.8

43.9

BTP portfolio reduction

No carry trades

No volume lending

Cumulative gross proceeds of

0.5

>5.0

>7.0

disposals(a), bn

Gross NPE ratio, %

7.6

5.0

4.9

Coverage ratio, %

61.7

65.2

65.2

Underlying cost of risk, bps

40

481

292

Sale of non strategic assets

Below 5% for the first time thanks to

acceleration of Non Core run-off

Among the highest for

eurozone banks

Underlying CoR improving thanks to focus on high quality origination

9(a) Cumulative value as at 1Q20 include disposal of non-strategic participations (including Yapi, Mediobanca and Fineco) and real estate assets

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Agenda

Executive summary

Group P&L

Group balance sheet

Closing remarks

Annex

10

A strong start to the quarter, with Covid-19 impacting from March

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues

4,768

4,850

4,378

-9.7%

-8.2%

o/w Net interest

2,578

2,515

2,502

-0.5%

-3.0%

o/w Dividends

167

133

102

-23.4%

-39.0%

o/w Fees

1,541

1,629

1,620

-0.5%

+5.2%

o/w Trading

442

464

165

-64.5%

-62.7%

o/w Other

39

108

-11

n.m.

n.m.

Operating costs

-2,510

-2,525

-2,493

-1.3%

-0.7%

Gross operating profit

2,258

2,325

1,885

-19.0%

-16.5%

LLPs

-467

-1,645

-1,261

-23.4%

n.m.

Net operating profit

1,791

681

624

-8.3%

-65.1%

Group P&L - Summary

Main drivers

  • Commercial revenues stable Y/Y thanks to a strong fee performance, up 79m Y/Y or 5.2%, with investment (upfront) fees benefitting from a very strong performance in January and February
  • Total revenues impacted by lower trading, disposals andnon-recurring items. Q/Q revenues down 472m (9.7%) mainly due to some non-recurring items not linked to the operational profitability of the bank
    • Trading: down 300m Q/Q, of which-174m from XVA and -65m from non-recurring valuation adjustments on participations like Visa
    • Dividends:-31m Q/Q mainly due to disposals such as Mediobanca
    • Balance of other income and expenses:-120m Q/Q mainly from Ocean Breeze and other disposals

11

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Net profit impacted by non-operating items, in line with guidance

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Net operating profit

1,791

681

624

-8.3%

-65.1%

Other charges & provisions

-214

-316

-528

+66.9%

n.m.

o/w Systemic charges

-538

-82

-538

n.m.

-0.0%

Integration costs

-3

-657

-1,347

n.m.

n.m.

Profit (loss) from investments

90

-665

-1,261

+89.7%

n.m.

Profit before taxes

1,664

-958

-2,512

n.m.

n.m.

Income taxes

-494

119

-140

n.m.

-71.6%

Net profit from discontinued

65

11

0

n.m.

n.m.

operations

Stated net profit

1,175

-835

-2,706

n.m.

n.m.

Underlying net profit2

1,129

1,416

-58

n.m.

n.m.

Group P&L - Summary

Main drivers

  • Majority of annual systemic charges booked in 1Q
  • Integration costs booked as per guidance, following agreement with Italian trade unions for the implementation of Team 231
  • Profit from investments include-1,669m from the Yapi transactions (mainly due to release of negative FX reserves), +516m from real estate disposals, and -72m due to an IFRS9 technical price adjustment on debt securities following the new IFRS9 macro scenario

12

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Underlying net profit impacted by decision to anticipate realistic IFRS9 macro scenario impairments

Group P&L - Underlying net profit

Underlying net profit1by division 1Q20, m

126

12

18

8

-2

-58

-58

-162

1Q20

CB Italy(a)

CB Germany(a)

CB Austria(a)

CEE(a)

CIB(a)

Group CC

Non Core

Group(b)

underlying

10.4%

7.2%

-1.2%

12.7%

5.2%

n.m.

n.m.

RoAC excl.

IFRS9 macro2,3

    • All divisions impacted by additional impairments following update to IFRS9 macro scenario3and booking of majority of annual systemic charges in 1Q20, which has the biggest relative impact for CB Austria
    • CEE's strong underlying profitability allowed it to absorb both the IFRS9 macro scenario LLPs and seasonal systemic charges
    • CIB also impacted by lower trading income
  1. Underlying RoAC including IFRS9 macro scenario impairments: CB Italy 0.4%, CB Germany 1.4%, CB Austria-8.6%, CEE 5.4%, CIB -0.1%.

13(b) For the Group, underlying RoTE is -0.4%. Underlying Group RoTE excluding IFRS9 macro scenario impairments is 6.5%.

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Net interest lower due to pressure on customer loan rates

Group P&L - NII

Net interest1Q/Q, m

Average Euribor 3M -0.40%(-0bps Q/Q)

-3.0%

-0.5%

2,578

2,515

2,502

-8

-48

-6

+7

+13

+6

+23

Commercial dynamics: -32m

1Q19

4Q19

Performing loans

Deposits

Term

TLTRO

Investment

Other2

1Q20

volumes

rates

funding

benefit /

portfolio &

Tiering

markets/

treasury

  • Adjusting for days effect(-13m Q/Q) and one-offtax-related item3in CB Germany (+50m in 1Q20), net interest income -2.0% Q/Q
  • Contribution from deposit tiering of +26m in 1Q20 (+8m Q/Q)

14

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Fees up strongly in January and February prior to Covid-19 impact

Group P&L - Fees

Fees, m

+5.2%

-0.5%

Q/Q

Y/Y

1,541

1,629

1,620

Investment fees

543

637

620

-2.6%

14.2%

Financing fees

443

429

438

2.1%

-1.0%

Transactional fees

555

563

562

-0.2%

1.2%

1Q19

4Q19

1Q20

  • AuM upfront fees increased 19.2% Y/Y thanks to a strong January and February, withCovid-19 impact on gross sales seen in March. AuM management fees +4.7% Y/Y thanks to higher average volumes
  • Financing fees-1.0% Y/Y. Higher lending fees in CIB being more than offset by lower credit protection insurance sales in CB Italy due to lockdown
  • Transactional fees +1.2% Y/Y with higher fees from repricing of current accounts in CB Italy offsetting lower debit and credit card

15fees in all countries, following lockdown

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Client driven trading income down 34% Q/Q because of lower client activity

Group P&L - Trading and dividends

Trading income, m

Dividends1, m

XVA2

Client

Others

driven

(w/o XVA)

-62.7%

442

-64.5%

464

107

400

165

300

-34.4%

128

197

58

35

-86

-67

1Q19

4Q19

1Q20

-39.0%

167

-23.4%

133

102

1Q19

4Q19

1Q20

  • Client driven trading income (excluding XVA) down 103m Q/Q(-34% Q/Q) with solid performance in equities, commodities and FX more than offset by credit spread widening impacting some market facilitation portfolios. Overall trading income impacted as well by XVA (-174m Q/Q) and non-recurring valuation adjustments (-65m Q/Q)
  • Dividends down 39.0% Y/Y mainly due to partial disposal of Yapi stake(-29m Y/Y) and disposal of Mediobanca stake (-18m Y/Y)

16

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Costs lower in 1Q20 thanks to continued discipline

Group P&L - Costs

Trading income, m

Costs, m

-0.7%

-1.3%

Q/Q Y/Y

2,510

2,525

2,493

Non HR costs1

954

976

951

-2.5%

-0.3%

HR costs

1,555

1,549

1,542

-0.5%

-0.9%

1Q19

4Q19

1Q20

Cost/Income

52.6%

52.1%

56.9%

  • Lower HR costs Y/Y mainly thanks to lower FTEs(-1.4% Y/Y) and lower pension costs in CB Austria
  • Non HR costs down 0.3% Y/Y primarily thanks to lower credit recovery costs in Non Core, consulting and travel expenses, offsetting higher IT investment and extraordinaryCovid-19 costs

17

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Underlying CoR so far unaffected by Covid-19

Group P&L - LLPs and CoR

Loan loss provisions, m

Underlying cost of risk1, bps

Regulatory headwinds on LLPs

Additional impairments from IFRS9 macro

Stated CoR

Non Core LLPs for updated rundown strategy

-38.7%

Underlying LLPs

1,645

137 bps

48

Stated CoR

104 bps

23

40

1,261

5

29

1,049

902

467

-38.2%

467

573

354

1Q19

4Q19

1Q20

1Q19

4Q19

1Q20

  • Underlying CoR, excluding the additional impairments for the updated IFRS9 macro scenario, equal to 29bps in 1Q20, below Team 23 guidance
  • FY20 Group CoR is expected to be in the range of100-120bps, a combination of IFRS9 macro scenario LLPs and the recognition of sector and specific LLPs, the latter likely to occur towards the end of the year once the moratoria expire

18FY21 Group CoR is expected to be in the range of 70-90bps

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Disciplined underwriting reflected in expected loss on new origination

Underlying expected loss(a)on stock1, bps

38

35

36

1Q19

4Q19

1Q20

Underlying expected loss(a)on new business1, bps

33

31

29

1Q194Q1921Q20

Group P&L - Expected loss

1Q20 expected loss(a)- stock distribution

avg EL>1%

8%

0.36%30%

62%

avg EL<0.36%

1Q20 expected loss(a)- new business distribution3

avg EL>1%

0.29%

5%

22%

72%

avg EL<0.29%

  • Expected loss on new business in 1Q20 below Team 23 guidance and solidly in the investment grade category4

19(a) Group excluding Non Core.

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Realistic assumptions underpin CoR outlook

Group P&L - LLPs and CoR

Covid-19 impact on GDP, illustrative exit trajectories, Western Europe

Level of

Different shape of exit

production

trajectory moves FY20

GDP by c. 6p.p.

Recover in supply and demand

Progressive removal

of containment

First

Increase of

measures from May

FY20 GDP in Europe

containment

Gap in recovery due

expected at c.-13%

containment

measures in

to high lockdown

measures in

Mar.

Feb.

2 months

Approx. 2 months

Low point

delay in low point

lockdown

lockdown

Months

1

2

3

4

5

6

7

8

9

10

11

12

Exit trajectory A

Exit trajectory B

20

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Majority of loan book in more resilient sectors

Group P&L - LLPs and CoR

GDP growth, %

1Q20 portfolio composition1, bn

9.0

10.0

-15.0

-10.0

2020

2021

2020

2021

7.9

6.0

CEE

-9.1

-6.3

2020

2021

2020

2021

Covid-19 impact, with selected examples

~485

High

10%

High impact (10%)

-

Transport, Travel & Airline

-

Shipping

Medium

13%

-

Tourism

-

Oil

-

Automotive (suppliers)

Medium impact (13%)

Moderate

20%

-

Construction

-

Real Estate

Moderate impact (20%)

-

Automotive (OEM)

-

Private individuals (other)

56%

Low impact (56%)

Low

-

Agricultural

-

Utilities

-

Healthcare & pharma

-

Private individuals (mortgages)

21

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

IFRS9 macro scenario LLPs mostly driven by sectors more impacted by Covid-19

Group P&L - LLPs and CoR

Group cost of risk, bps

IFRS9 specific LLPs

Breakdown by segment

Regulatory headwinds

104

IFRS9 macro

Low Impact

High Impact

Underlying

33%

33%

74

46

12

15%

19%

Moderate Impact

Medium Impact

34

29

LLPs: 902m

FY20

1Q20

TEAM 23

actual

22

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

FY20 CoR driven by IFRS9 macro scenario LLPs and expected recognition of sector and specific LLPs as risks materialise

Group P&L - LLPs and CoR

FY20 Group cost of risk

Regulatory headwinds2

Underlying, IFRS9 macro

100-120

§or specific

0-10

Underlying

46

12

100-1103

34

FY20 Underlying, IFRS9 macro & sector specific LLPs1

Breakdown by segment

Low Impact

27%

39%High Impact

17%

FY20

FY20

TEAM23

FCT

Moderate Impact

16%

Medium Impact

23

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Agenda

Executive summary

Group P&L

Group balance sheet

Closing remarks

Annex

24

Resilient underlying asset quality

Group balance sheet - Group excluding Non Core

Group excluding NonTradingCore - Nonincome,performing exposures1, bn

-15.1%

19.8

+0.7%

16.7

16.8

Net NPEs

8.3

6.9

6.9

1Q19

4Q19

1Q20

Gross NPE

4.2%

3.4%

3.4%

ratio

o/w Gross bad loans, bn

-24.1%

9.9

-0.3%

Net bad

7.5

7.5

loans

2.9

2.1

2.1

1Q19

4Q19

1Q20

Coverage

70.6%

71.9%

72.1%

ratio

o/w Gross unlikely to pay, bn

-6.5%

+1.7%

Net NPE

1.8%

1.4%

1.4%

ratio

Coverage

58.1%

58.7%

58.8%

ratio

-1.8%

+0.9%

9.1

Net UTP

4.8

1Q19

Coverage

47.2%

ratio

8.3

8.5

4.2

4.3

4Q19

1Q20

49.3%

49.4%

  • Gross NPE ratio for Group excluding Non Core close to average of European banks. NPL ratio for UniCredit using more conservative EBA definition is 2.8% at 1Q20 compared to weighted average of EBA sample banks2of 2.7%

25

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Non Core rundown continues with further reductions in 1Q20

Group balance sheet - Non Core

Non Core - Non performing exposures, bn

Actions on Non Core rundown, bn

1Q20

-54.4%

17.7

-5.7%

8.6

8.1

Net NPEs

6.1

1.9

1.7

1Q19

4Q19

1Q20

Disposals0.2

Recoveries0.1

Write-offs

0.2

Back to Group excl.

0.1

Non Core1

Repayments-

Coverage

65.8%

78.1%

Other

-

ratio

78.4%

Total0.5

  • Rundown better than expected in what is a seasonally quiet quarter
  • Further reduction in Non Core portfolio led by disposals but with all actions of Non Core rundown contributing

26

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Very strong capital position, significant increase in MDA buffer

Group balance sheet - Capital walk

Fully loaded Common Equity Tier 1 ratio, %

MDA buffer,

312

1

Including 77bps

436

of CRD5 Art.104a

bps

benefit

+37bps

+33bps

13.44%

13.22%

-2bps

-1bp

-20bps

-16bps

-8bps

FVOCI: -13bps

FX: -24bps

Regulation, models and

DBO: +17bps

procyclicality: -5bps

RE: -1bp

4Q19

Release of

Underlying

AT1/CASHES

FVOCI 4,5/FX 6/

Other items RWA dynamics

Material

1Q20

stated 1

FY19 dividend

net profit 2

coupon 3

DBO 7/other

non-operating

CET 1 capital,

50.1

items 8

48.5

bn

Total RWAs, bn

378.7

361.0

  • 1Q20 CET1 MDA buffer 436bps, +124bps Q/Q thanks to higher CET1 Q/Q, CRD5 Art.104a benefit and lower SREP P2R
  • CET1 MDA buffer well above200-250bps target throughout FY20. Recently announced CRR changes and ECB recommendations to use additional flexibility will bring a further improvement, in FY20, of more than 80bps in CET1 transitional ratio and more than 20bps in CET1 fully loaded ratio
  • Change in prudential consolidation of Yapi +58bps (RWAs-19.7bn)

27Other items include higher deductions (AVA, DVA and OCS)

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

TLAC MDA buffer of 391bps

Group balance sheet - TLAC

TLAC

Buffer

Regulatory requirement

Actual data

TLAC buffer

23.50%

well above

21.00%

2.50%

50-100bps

391bps

range target

2.99%

391bps

2.53%

13.44%

2.04%

436bps

19.60%

17.10%

9.08%

1Q20

Additional Tier 1

Tier 2

Senior

1Q20

Senior

1Q20

CET1 ratio1

non preferred

TLAC

preferred

TLAC

& other2

subordination

  • 1Q20 TLAC ratio 23.50%, TLAC MDA buffer of 391bps, well above upper end of the target range of50-100bps
  • 1Q20 TLAC ratio 23.50%, o/w 21.00% TLAC subordination ratio and 2.5% senior preferred exemption
  • UniCredit has successfully executed 4.5bn of TLAC subordinated funding to c. 77% of subordinated component of plan

28

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Tangible equity impacted by IFRS9 macro scenario LLPs and Team 23 integration costs

Group balance sheet - Tangible Equity

Tangible equity (end-of-period), bn

Tangible book value per share1

-5.5%

+9.8%

-3.4%

+9.5%

-3.5%

-5.6%

49.3

49.1

51.1

52.0

53.0

51.2

23.3

23.7

47.8

48.3

46.6

22.9

22.9

22.2

22.0

21.6

21.4

20.9

1Q18

2Q18

3Q18

4Q18

1Q19

2Q19

3Q19

4Q19

1Q20

1Q18

2Q18

3Q18

4Q18

1Q19

2Q19

3Q19

4Q19

1Q20

0.7bn

0.6bn

∑1.3bn

0.32

0.27

∑0.59

Dividends/DPS

29

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Agenda

Executive summary

Group P&L

Group balance sheet

Closing remarks

Annex

30

UniCredit is ready for the next phase as lockdown restrictions begin to ease

Closing remarks

Open branches1

Commercial

Phase 1

Phase 2(a)

Bank

43%90%

30%60%

63%90%

Principles

  • Health and safety of employees and clients is the Group's top priority and will always remain
  • Progressive lifting of lockdown measures,so-called 'Phase 2', will enable gradual branch re-opening over coming weeks
  • Phase 2 will be based on local authorities' recommendations as well asUniCredit-specific measures:
    • All decisions will be based on data, not dates
    • Daily monitoring will allow us to control developments
    • Employees will be invited not required to come to the office; we will listen and adapt to their needs

UniCredit will always "Do the right thing!"

31(a) Target for end of May 20.

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Doing the right thing for all our stakeholders

Closing remarks

UniCredit's core strengths and focussed business model to ease Covid-19 impact:

  • Pan-Europeanscale:leadership position in our 13 core markets (top 3 bank in 8 out of 13 markets)
  • Customer focus:16m of customers with a unique personal banking relationship
  • Geographic and business diversification:resilience in the face of market conditions
  • Digital transformation:accelerated execution of our plans thanks to strategic investment
  • Strong capital buffer:CET1 MDA buffer well above 200-250bps target throughout FY20

The pillars of Team 23 remain our strategic priorities:

Grow and strengthen our client franchise

Disciplined risk management & controls

Transform and maximise productivity

Capital and balance sheet management

An updated plan reflecting current conditions will be presented at a Capital Markets Day towards the end of the year or early next year

We will continue to protect our employees and support our customers and

32

communities in order to best serve our shareholders

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Agenda

Executive summary

Group P&L

Group balance sheet

Closing remarks

Annex

33

ESG ratings1

Annex - ESG

Rating range

Comment

5.0

EE+

(Very strong)

B

BBB

Medium

(30-20)

Lowest

Highest

Level

Level

ESG Rating:

0

1

2

3

4

5

Ratings and level of compliance

F

FF

FFF

E

EE+

EEE

Management (climate change):

E

D

C

B

A

ESG Rating:

CCC

B

BB

BBB

A

AA

AAA

ESG Risk Rating:

Severe High MedLow Neg 100-4040 - 3030 - 2020 - 10 10 - 0

  • UniCredit is ranked in the 99th percentile of banks
  • Ranked at max level in all categories (E, S and G)
  • Only bank in Italy with an EE+ rating, strong compliance and the ability to manage key reputational risks
  • UniCredit's score is above average of the financial sector (ranking C) and European and Global averages (all sectors also ranking C)
  • Positioned in the middle of the distribution for the banking industry
  • Score penalised by "controversies" (in particular US sanctions which have been settled already)
  • High risks highlighted related to being aG-SIFI (seen as a risk for financial stability) and high employees turnover rate due to restructuring
  • Medium exposure and strong management of material ESG issues
  • UniCredit is noted for its strong corporate governance performance

34

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Comprehensive ESG 2023 targets

Annex - ESG

Policy and principles

Endorsement of Task Force on Climate Related Financial Disclosures (TCFD)1

Adhere to

recommendations as clear signal of UniCredit environmental commitment

the highest

Adhesion to Principles for Responsible Banking1

standards

Participation in the development of PACTA2methodology for lending portfolio

Social impact banking

Support

financial

Support projects with a

1

access and

positive social impact, bn

inclusion

Ranking position

Strong partner

Position in EMEA combined

Top

External

Incentivises an improved

LTIP

in Green

Green Bonds & ESG-linked

ranking while penalising a

5

ESG rating4

financing

loans3

worse ranking

Climate actions

Be a

Exposure to renewable energy

Energy efficiency loans to

Reduction of our Green

partner in

sector5, % increase

25

WEU SME, % increase

+34

Keep

house gas emissions by

60

the shift

working on

20207, %

towards a

New origination of energy

Energy efficiency loans

our direct

Usage of renewable

low carbon

efficiency loans in CEE6,

>6

to WEU Individuals, %

+25

impacts

energy in UniCredit

100

economy

% total loan

increase

buildings in WEU, %

35

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

CB Italy

Strong fee performance in January & February, Covid-19 impact from March

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues

1,779

1,757

1,689

-3.9%

-5.1%

o/w Net interest

848

804

767

-4.6%

-9.6%

o/w Fees

910

929

917

-1.3%

+0.7%

Operating costs

-954

-945

-934

-1.1%

-2.1%

Gross operating profit

825

812

754

-7.1%

-8.5%

LLPs

-206

-270

-649

n.m.

n.m.

Net operating profit

619

542

105

-80.6%

-83.1%

Integration costs

0

-81

-1,027

n.m.

n.m.

Stated net profit

388

402

-730

n.m.

n.m.

Underlying net profit1

388

458

12

-97.4%

-96.9%

Stated RoAC

13.8%

13.1%

-25.1%

-38.2p.p.

-38.9p.p.

Underlying RoAC1

13.8%

14.9%

0.4%(a)

-14.5p.p.

-13.4p.p.

C/I

53.6%

53.8%

55.3%

+1.5p.p.

+1.7p.p.

CoR (bps)

60

80

193

114

133

36(a) Underlying RoAC excluding IFRS9 macro scenario impairments was 10.4%.

Annex - divisional data

Main drivers

  • NII-4.6% Q/Q mainly due to changes in deposit remuneration
  • After a very strong performance in January and February, new business volumes were impacted from second week of March by the lockdowns (AuM/AuC, insurance sales) with new production of household mortgages, consumer finance impacted from end of March
  • LLPs include 432m in 1Q20 related to update of the IFRS9 macro scenario. The underlying cost of risk was 65bps

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

CB Germany

NII benefitted from material one-off item

Annex - divisional data

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues

596

646

622

-3.7%

+4.2%

o/w Net interest

383

385

420

+9.1%

+9.6%

o/w Fees

184

178

196

+10.0%

+6.5%

Operating costs

-416

-416

-426

+2.3%

+2.3%

Gross operating profit

180

230

196

-14.6%

+8.8%

LLPs

-21

-48

-153

n.m.

n.m.

Net operating profit

159

182

43

-76.2%

-72.7%

Stated net profit

141

90

15

-83.6%

-89.6%

Underlying net profit1

117

131

18

-86.2%

-84.6%

Stated RoAC

12.2%

7.7%

1.1%

-6.6p.p.

-11.1p.p.

Underlying RoAC1

10.1%

11.3%

1.4%(a)

-9.9p.p.

-8.7p.p.

C/I

69.8%

64.4%

68.5%

+4.0p.p.

-1.3p.p.

CoR (bps)

10

22

69

48

59

Main drivers

  • NII benefitted from a materialone-off item linked to a tax litigation case. Adjusting for this, NII was down 3.9% Q/Q while revenues fell 4.2% Y/Y, the latter also due to lower rental income post real estate disposals
  • Y/Y growth in fees mainly thanks to financing fees (+15.4% Y/Y)
  • The main impacts fromCovid-19 were strong credit demand from corporates and lower investment management fees in March
  • LLPs include 96m in 1Q20 related to update of the IFRS9 macro scenario. The underlying cost of risk was 23bps

37(a) Underlying RoAC excluding IFRS9 macro scenario impairments was 7.2%.

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

CB Austria

Very strong fee income in January & February, Covid-19 impact from March

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues

354

415

342

-17.7%

-3.5%

o/w Net interest

168

171

155

-9.3%

-7.5%

o/w Fees

145

166

160

-3.4%

+10.7%

Operating costs

-255

-248

-252

+1.8%

-1.2%

Gross operating profit

99

168

90

-46.5%

-9.5%

LLPs

8

-31

-85

n.m.

n.m.

Net operating profit

107

136

5

-96.5%

-95.6%

Stated net profit

67

222

-58

n.m.

n.m.

Underlying net profit1

67

329

-58

n.m.

n.m.

Stated RoAC

9.5%

30.9%

-8.6%

-39.4p.p.

-18.0p.p.

Underlying RoAC1

9.4%

45.8%

-8.6%(a)

-54.4p.p.

-17.9p.p.

C/I

72.0%

59.6%

73.7%

+14.1p.p.

+1.7p.p.

CoR (bps)

-7

28

75

47

82

Annex - divisional data

Main drivers

  • NII fell 9.3% Q/Q mainly due toone-off items and base rate effects
  • After a very strong performance in January and February, management and upfront investment fees were both impacted byCovid-19. Transaction fees (card business) also affected in March by lockdowns
  • LLPs included 48m in 1Q20 related to update of the IFRS9 macro scenario. The underlying cost of risk was 33bps
  • Systemic charges totalled 78m in 1Q20(-12.7% Y/Y) with almost all of the expected FY20 charges booked this quarter

38(a) Underlying RoAC excluding IFRS9 macro scenario impairments was -1.2%.

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

CEE

Resilient performance despite revenue headwinds and IFRS9 macro LLPs

Data in m (a)

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues1

991

1,027

959

-5.7%

-2.9%

o/w Net interest

672

676

637

-4.5%

-4.7%

o/w Fees

204

218

187

-13.0%

-7.4%

Operating costs

-364

-408

-381

-5.6%

+5.1%

Gross operating profit

627

620

578

-5.8%

-7.5%

LLPs

-100

-152

-297

+98.5%

n.m.

Net operating profit

527

468

281

-39.6%

-46.9%

Stated net profit

310

304

115

-62.4%

-63.6%

Underlying net profit2

309

336

126

-62.5%

-59.2%

Stated RoAC

15.3%

14.2%

4.9%

-9.4p.p.

-10.4p.p.

Underlying RoAC1

15.3%

15.8%

5.4%(a)

-10.4p.p.

-9.9p.p.

C/I

36.7%

39.7%

39.7%

+0.1p.p.

+3.0p.p.

CoR (bps)

61

90

177

87

116

  1. Stated numbers at current FX. Variations Q/Q and Y/Y at constant FX (RoAC, C/I and CoR variations at current FX).39(b) Underlying RoAC excluding IFRS9 macro scenario impairments was 12.7%.

Annex - divisional data

Main drivers

  • NII-4.5% Q/Q at constant FX due to non- commercial items (including negative FX swap impact, previously reported in trading) and days effect
  • Implementation of EUcross-border payment regulation main driver of lower fee income
  • Covid-19:limited P&L impact, main effects being on lower new client acquisition and retail volumes
  • Costs 5.1% higher Y/Y at constant FX due to competitive labour markets
  • LLPs include 179m in 1Q20 related to update of the IFRS9 macro scenario. The underlying cost of risk was 70bps

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

CIB

Solid NII and fee performance offset by trading

Annex - divisional data

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues(a)

1,036

1,044

809

-22.6%

-22.0%

o/w Net interest

556

587

588

+0.1%

+5.8%

o/w Fees (b)

112

163

173

+6.1%

+54.4%

o/w Trading

332

240

54

-77.7%

-83.8%

Operating costs

-394

-405

-398

-1.8%

+0.9%

Gross operating profit

642

639

411

-35.8%

-36.0%

LLPs

-44

47

-157

n.m.

n.m.

Net operating profit

598

686

253

-63.1%

-57.6%

Stated net profit

498

369

-22

n.m.

n.m.

Underlying net profit1

498

464

-2

n.m.

n.m.

Stated RoAC

18.4%

13.4%

-0.8%

-14.2p.p.

-19.2p.p.

Underlying RoAC1

18.4%

16.8%

-0.1%(a)

-16.9p.p.

-18.5p.p.

C/I

38.0%

38.8%

49.2%

+10.4p.p.

+11.2p.p.

CoR (bps)

14

-13

42

55

28

  1. 1Q19 and 4Q19 other revenues include Ocean Breeze contribution.
  2. 1Q19 fees impacted by high certificate sales.

40(c) Underlying RoAC excluding IFRS9 macro scenario impairments was 5.2%.

Main drivers

  • Resilient NII thanks to European loan market leadership
  • Strong growth in fee income Y/Y thanks to the second best DCM quarter ever and lowerpay-out to the network following weaker certificate sales
  • Lower trading income Q/Q with solid performance in equities, commodities and FX more than offset by credit spread widening in some portfolios, XVA(-90m Q/Q), and non-recurring valuation adjustments (-22m Q/Q)
  • LLPs include 142m related to update of IFRS9 macro scenario. The underlying cost of risk was 4bps
  • POI includes-70m due to an IFRS9 technical price adjustment on debt securities following the new IFRS9 macro scenario

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Group Corporate Centre

Lower dividends drive increased net operating loss Y/Y

Annex - divisional data

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues1

11

-10

-34

n.m.

n.m.

Operating costs

-83

-57

-71

+24.9%

-14.2%

Gross operating profit

-72

-67

-105

+57.7%

+47.1%

LLPs

-1

-3

4

n.m.

n.m.

Net operating profit

-72

-69

-101

+45.9%

+40.6%

Other charges & provisions

-78

-149

-89

-40.4%

+13.4%

o/w Systemic charges

-80

-27

-77

n.m.

-3.5%

Integration costs

-1

-105

-264

n.m.

n.m.

Profit from investments

37

-561

-1,156

n.m.

n.m.

Profit before taxes

-115

-885

-1,611

+82.0%

n.m.

Income taxes

52

-230

-365

+58.7%

n.m.

Stated net profit

-41

-1,118

-2,024

+81.0%

n.m.

Underlying net profit2

-62

-89

-162

+81.3%

n.m.

Main drivers

  • Revenues-45m Y/Y mainly due to lower dividends from Yapi
  • GCC's share of the Italian integration costs amounted to 264m
  • POI includes +516m from real estate disposals and-1,669m from Yapi transactions
  • Note: Yapi now included in Group Corporate Centre as a financial investment

41

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Non Core

Rundown continues

Annex - divisional data

Data in m

1Q19

4Q19

1Q20

∆ % vs

∆ % vs

4Q19

1Q19

Total revenues

-1

-30

-8

-73.9%

n.m.

Operating costs

-43

-46

-31

-33.3%

-27.4%

Gross operating profit

-44

-76

-39

-49.1%

-11.3%

LLPs

-103

-1,188

77

n.m.

n.m.

Net operating profit

-147

-1,264

38

n.m.

n.m.

Stated net profit

-188

-1,104

-2

-99.8%

-98.8%

Underlying net profit1

-188

-213

8

n.m.

n.m.

Gross customer loans

17,750

8,592

8,099

-5.7%

-54.4%

o/w NPEs

17,746

8,592

8,099

-5.7%

-54.4%

o/w Performing 2

4

0

0

n.m.

-100.0%

NPE coverage ratio

65.8%

78.1%

78.4%

+0.4p.p.

+12.6p.p.

Net NPEs

6,065

1,886

1,746

-7.4%

-71.2%

RWA

11,695

10,966

9,633

-12.2%

-17.6%

Main drivers

  • Gross NPEs further reduced by 0.5bn with all actions contributing, including disposals
  • Costs-27.4% Y/Y thanks to lower credit recovery costs connected to lower NPE stock
  • Net LLPwrite-back of 77m thanks to client repayments, which trigger an automatic release of corresponding LLPs

42

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Commercial loans and customer rates by division

Annex - divisional data

Avg gross commercial performing loans11Q20, bn

Gross customer performing loan rates21Q20

CB Italy

130.4

CB Germany

86.2

CB Austria

42.3

CEE

68.0

CIB

72.5

Q/Q Y/Y

-1.1%-2.3%

-0.7% 3.0%

-0.6% 3.2%

0.7% 4.2%

At constant FX

0.7% -2.1%

Q/Q

Y/Y

CB Italy

2.44%

-0bps

-12bps

-4bps excl.

one-off4

CB Germany

1.92%

-11bps

-14bps

CB Austria

1.40%

-1bps

-12bps

CEE

4.00%

-11bps

-27bps

At constant FX

CIB

1.89%

-0bps

-17bps

Group3

399.8

-0.5%

0.4%

Group3

2.38%

-5bps

-15bps

43

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Commercial deposits and customer rates by division

Annex - divisional data

Avg commercial deposits11Q20, bn

Customer deposits rates21Q20

CB Italy

152.9

CB Germany

87.9

CB Austria

48.2

CEE

71.5

CIB

45.9

Q/Q Y/Y

-0.4% 4.9%

1.8% 3.5%

1.1% 2.2%

0.9% 6.1%

At constant FX

-1.6%-1.0%

Q/Q

Y/Y

CB Italy

0.02%

--0bps

-0bps-

CB Germany

-0.01%

-4bps

-6bps

CB Austria

0.08%

-1bps

-3bps

CEE

0.81%

-6bps

-20bps

At constant FX

CIB

0.04%

-3bps

-8bps

Group3

0.5%

4.1%

Group3

-3bps

-6bps

409.1

0.16%

44

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

TFAs

Group TFAs1, bn

-1.7%

-5.9%

674

704

AuM

188

202

AuC

135

140

Deposits

351

362

Annex - Group P&L

Q/Q

Y/Y

663

180

-10.5%

-3.8%

118

-15.8%

-12.8%

364

0.5%

3.7%

1Q19

4Q19

1Q20

  • 1Q20 net sales: AuM-0.6bn and AuC -1.1bn
  • 1Q20 market performance: AuM-20.3bn and AuC -20.4bn
  • Methodology changed: TFA definition now excludes all of CIB2

45

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

FTEs and branches

Annex - Group P&L

FTEs, eop

Branches

-1,169

-303

85,111

84,245

83,942

CEE

24,110

24,142

24,111

W.E.

61,001

60,103

59,831

1Q19

4Q19

1Q20

Q/Q

-133

Q/Q

-67

3,783

3,717

3,650

-0.1%

CEE

875

871

863

-0.9%

-0.5%

W.E.

2,908

2,846

2,787

-2.1%

1Q19

4Q19

1Q20

  • Number of branches in CEE now excludes Yapi

46

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

1Q20 LLPs and CoR breakdown by division

Annex - Group P&L

IFRS9 macro scenario breakdown by division, 1Q20

LLPs, m

Regulatory headwinds

Underlying

IFRS9 macro

CEE

1,261

5

902

ITA

354

CoR, bps

47

104

74

29

bps

1Q20

o/w

o/w

Underlying

IFRS9 macro

CB Italy

193

65

129

CB Germany

69

23

44

CB Austria

75

33

42

CEE

177

70

107

CIB

42

4

38

Group excl. Non Core

111

36

74

Non Core

n.m.

n.m.

n.m.

Group

104

29

74

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

FY20 expected CoR breakdown by division

Annex - Group P&L

FY20 Group cost of risk, bps

FY20 CoR1Breakdown by division

100-120

0-10

46

bps

FY20

o/w

o/w

Underlying,

Regulatory

FCT

IFRS9, Sector

headwinds

12

CB Italy

200

- 240

190

- 220

10 - 20

100-1103

CB Germany

40

- 60

35

- 50

5 - 10

CB Austria

50

- 60

45

- 50

5 - 10

CEE

140

- 160

140

- 150

0 - 10

34

CIB

30

- 50

30

- 50

0

Group excl. Non Core

100

- 120 100

- 110

0 - 10

Non Core

n.m.

n.m.

n.m.

Group

100

- 120

100

- 110

0 - 10

FY20

FY20

TEAM23

FCT

Regulatory headwinds2

Underlying, IFRS9 macro

Underlying

§or specific

  • FY 2020 expected CoR is a combination of estimates for:
    • specific provisions related to expected evolution of asset quality once moratoria expire
    • IFRS9 macro scenarios and Sector specific provisioning
  • At around the current forecast level, for every additional 1% drop in GDP, Group CoR increases by between 4bps and 6bps. This includes IFRS9 macro scenario and the positive mitigating impact of government guarantees and moratoria. Note that the sensitivity isnon-linear

48

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Stated net profit by division

Annex - Group P&L

Stated net profit by division 1Q20, m

15

115

-58

-22

-2

-730

-2,024

-2,706

1Q20

CB Italy

CB Germany

CB Austria

CEE

CIB

Group CC

Non Core

Group

stated

-25.1%

1.1%

-8.6%

4.9%

-0.8%

n.m.

n.m.

RoAC

49

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Adjustments for underlying net profit1as per CMD guidance

Annex - Group P&L

Group stated vs underlying net profit1, m

Underlying RoTE2

-0.4%

+1,347

+5

+143

-58

-516

+1,669

-2,706

1Q20

Yapi transactions3

Integration

Real estate

Regulatory

Tax effects

1Q20

stated net profit

costs in Italy3

disposals3

headwinds

and other4

underlying

impact on CoR3

net profit1

  • Yapi transactions include release of negative FX reserves(-1,557m), from the two transactions closed in 1Q20, reversed to P&L account. No impact on shareholders' funds. No tax effect

Integration costs in Italy follow agreement signed with trade unions for the implementation of Team 235

50

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

2019 Non operating items

Annex - Group P&L

1Q

2Q

Group recast effect from real estate revaluation / disposals

Group recast effect from real estate revaluation / disposals

Fineco disposal and other related effects

Ocean Breeze disposal

One-offs

2019

Net profit, m

+46

-1

+1,176

-178

Division

All divisions

3Q

All divisions

GCC

4Q

CIB

Group recast effect from real estate revaluation / disposals

Disposal of 9% of Yapi Kredi1

Integration costs in Germany & Austria

Revaluation of RE and effects of disposals

Non Core LLPs for updated rundown strategy

2019

Net profit, m

+80

-365

-319

-45

-1,0553

Division

All divisions

GCC

Germany,

Austria2

All divisions

Non Core

Others

-173

CB Italy, GCC,

Impairment of

Non Core

intangibles and other

-4684

All divisions

51

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

2020 Non operating items

Annex - Group P&L

2020

Amount

Net

before

Division

profit, m

taxes, m

Yapi deconsolidation

-1,669

-1,669

GCC

Integration costs in Italy

-1,347

-1,272

All divisions1

1Q

Additional real estate

+516

+296

GCC

disposals

Regulatory headwinds

-5

-3

CB Germany

impact on CoR

52

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Covid-19 - loans under moratorium

Annex - Group BS

Gross loans under "moratorium", bn

Loans under "moratorium" ex lege

Loans under "moratorium" by the bank

Loans under "moratorium" by Associazione Bancaria Italiana

Italy

Germany

Austria

CEE1

19.4

0.2

4.3

o/w 5.0bn in opt-out2

and 2.0bn in opt-in

14.9

1.4

7.0

0.0

0.0

0.2

0.0

0.0

7.0

1.4

0.2

0.0

0.0

0.0

1Q20

as of

1Q20

as of

1Q20

as of

1Q20

as of

24/04/20

24/04/20

24/04/20

24/04/20

Approved request

Approved request

Approved request

Approved request

53

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Covid-19 - loans covered by state guarantees

Annex - Group BS

Gross loans covered by state guarantees, bn

Net loans covered by state guarantee Risk for the bank

Italy

Germany

Austria

0.861

0.00

0.86

0.08

0.02

0.00

0.00

0.00

0.00

0.00

0.08

0.02

1Q20

as of

1Q20

as of

1Q20

as of

24/04/20

24/04/20

24/04/20

Approved request

Approved request

Approved request

(loans up to 25k)

(for KfW programme the

approval refers to KfW)

CEE

0.03

0.00

1Q20

as of

24/04/20

Approved request

54

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Asset quality by division

Annex - Group BS

Recoveries

Write-offs

Inflows to NPE

Outflow to performing

Gross NPE ratio

Default rate

Net flows to NPEs, recoveries and write-offs - 1Q20, m

133

114

82

96

73

110

21

56

27

65

426

393

621

105

11

428

23

147

97

41

-86

-35

-18

-195

-42

CEE1

CB Italy

CB Germany

CB Austria

CIB

5.3%

1.7%

3.7%

4.9%

1.8%

1.9%

0.7%

0.9%

2.5%

0.1%

494

280

969

1,344

-376

Group excl.

Non Core2

3.4%

1.1%

55

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Impact of CRD5 Art. 104a on P2R and CET1 MDA buffer

Annex - Group BS

Impact of CRD5 Art. 104a on P2R and CET1 MDA buffer

CET1 ratio

13.44%

MDA buffer

+77bps

+77bps

436bps

Art. 104a buffer

Art. 104a buffer

benefits

benefits

0.44%

0.44%

P2R o/w T2

CET1 MDA

0.33%

CET1 MDA

0.33%

P2R o/w AT1

1.75%

9.08%

0.98%

9.08%

0.98%

P2R o/w CET1

P2R

Maximum benefit

1Q20

of Art. 104a

Art. 104a

Comments

  • CRD5 Art. 104a introduces the possibility for banks to cover Pillar 2 Requirement ('P2R') not only with CET1 instruments, but also with AT1 and T2 instruments
  • In case of UniCredit ('UC') the 175bps can be covered at maximum for 77bps with AT1 and T2, with the latter capped at 44bps
  • As a result, UC CET1 MDA buffer could benefit at maximum of +77bps (as a function of AT1 and T2 buffers over respective requirements)
  • 1Q20 CET1 MDA buffer benefit of +77bps:
    • AT1: +33bps maximum benefit
    • T2: +44bps maximum benefit

56

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

TLAC/MREL funding plan

Annex - Group BS

UniCredit SpA 2020 funding plan, bn

Main drivers

Still to be

UniCredit SpA has successfully executed 4.5bn of

issued in

TLAC eligible funding in 1Q20, in particular:

c.13

2020

MREL

4.7

eligible

2 - 4.5

instruments

Senior preferred

2.5

2 - 2.5

exemption

Senior

2.0

0

non preferred

Tier 2

2.6

1 - 1.25

AT1

1.3

0

Funding plan

5 - 8.25

2020

    • €1.25bn 12NC7 Tier 2 transaction
    • €2bn dual tranche SNP (6NC5/10Y)
    • €1.25bn PerpNC June27 Additional Tier 1 Capital Notes
  • Combined, this is equivalent to c. 77% of the subordinated component of the plan

57

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

RWA walk

Annex - Group BS

RWA1Q/Q, bn

-17.7bn

Credit

Market

371.7

378.7

+0.9

+1.2

-0.1

-2.0

-20.4

+3.1

-0.4

361.0

Operational

Credit RWA: -20.5bn

327.8

334.3

313.8

32.5

11.5

33.0

11.5

32.6

14.6

1Q19

4Q19

Business

Regulation

Business

FX effect

Other credit

Market

Operational

1Q20

evolution

actions

  • Credit RWA down 20.5bn Q/Q mainly thanks to change in prudential consolidation of Yapi(-19.7bn)
  • Market RWA up 3.1bn Q/Q due to market dislocation

Operational RWA down 0.4bn Q/Q

58

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Leverage ratio and CET1 fully loaded

Annex - Group BS

Basel 3 leverage ratio transitional

CET1 fully loaded

+1.2p.p.

+46bps

-2bps

5.04%

5.51%

5.49%

1Q19

4Q19

1Q20

+0.2p.p.

12.25%

13.22%

13.44%

MDA

219bps

312bps

436bps

buffer

MDA

10.07%

10.09%

9.08%

requirement

1Q191

4Q192

1Q203

45.6bn

50.1bn

48.5bn

Absolute amount

59

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Tier 1 and total capital

Annex - Group BS

Tier 1 transitional

Total capital transitional

+1.6p.p.

+1.6p.p.

+0.6p.p.

+0.3p.p.

14.90%

15.48%

13.93%

Buffer

236bps

330bps

457bps

Minimum

capital

11.57%

11.59%

10.91%

requirement

1Q191

4Q192

1Q203

51.8bn

56.4bn

55.9bn

16.36%

17.69%

18.01%

Buffer

279bps

409bps

466bps

Minimum

capital

13.57%

13.59%

13.35%

requirement

1Q194

4Q195

1Q206

60.8bn

67.0bn

65.0bn

Absolute amount

60

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

Level 3 assets

Annex - Group BS

Level 3 assets

Figures in m

Assets

FV hierarchy

2Q191

4Q19

1Q20

Level 1

97,509

95,351

96,295

Level 2

70,399

65,914

74,573

Level 3

6,914

12,234

10,611

Financial Instruments

5,120

6,251

4,718

Tangible Assets

1,794

5,983

5,893

Overall

174,822

173,499

181,479

  • Level 3 Tangible Assets comprise almost exclusively land and buildings
  • The increase in L3 Tangible Assets of 4.2bn (from 2Q19 to 4Q19) is mainly due to the adoption of a fair value / revaluation model for land and buildings used in business (2Q figures recast to include land and buildings held for investments measured at Fair Value). For

further details, please see 4Q19 group results presentation

61

The end notes are an integral part of this Presentation. See pages62-69at the back of this presentation for information related to the financial metrics and defined terms in this presentation

End notes (1/8)

End notes

Please note that numbers may not add up due to rounding, and some figures are managerial.

These notes refer to the metric and/or defined term presented on page 3(Executive summary):

  1. Approved moratoria and loans backed by state guarantees, data as of 24 April 2020. CEE consolidated data.
  2. Managerial figures. Western Europe only, excluding Wealth management, from January till mid of March.
  3. Figures shown arepre-tax. Overall tax impact & other minor for non operating items is -143m. See page 50-51-52 in annex for details.
  4. Monthly 12M average, at the end of 1Q20.

These notes refer to the metric and/or defined term presented on page 4(Group key figures):

  1. Includes 902m additional impairments from IFRS9 macro scenario.
  2. Based on underlying net profit. See page50-51-52 in annex for details.
  3. Underlying net profit is the basis for capital distribution. See page50-51-52 in annex for details.

These notes refer to the metric and/or defined term presented on page 7(Moratoria):

  1. Approved moratoria, data as of 24 April 2020. CEE consolidated data.
  2. Figures based on legal entities. Includes also CIB clients.
  3. Opt-outmeans that the moratoria is automatically granted to all clients which can then decide not to have it. Opt-out countries are Hungary and Serbia.

These notes refer to the metric and/or defined term presented on page 8(Diversification):

  1. All bank data as of 1Q20, except for GDP; the flag of each Country represents the respective Commercial Banking divisions.
  2. End-of-periodaccounting volumes excluding repos and intercompany items.

These notes refer to the metric and/or defined term presented on page 9(Disciplined risk management):

  1. Excludes regulatory headwinds and Non Core LLPs for updated rundown strategy.
  2. Excludes regulatory headwinds and IFRS9 macro scenario.

62

End notes (2/8)

End notes

These notes refer to the metric and/or defined term presented on page 12(Group P&L):

  1. See press release of 02/04/20 for details "UniCredit and Italian trade unions sign agreement related to Team 23 strategic plan.
  2. Underlying net profit is the basis for capital distribution. See page50-51-52 in annex for details.

These notes refer to the metric and/or defined term presented on page 13(Underlying net profit by Division):

  1. Underlying net profit is the basis for capital distribution. See page50-51-52 in annex for details..
  2. Underlying RoAC based on underlying net profit. See page50-51-52 in annex for details.
  3. All divisions impacted by additional impairments following update to IFRS9 macro scenario. The amounts pre-tax are: CB Italy -434m (o/w -432m LLPs and -2m due to an IFRS9 technical price adjustment on debt securities), CB Germany -96m, CB Austria -48m, CEE -179m, CIB -212 (o/w -142m LLPs and -70m due to an IFRS9 technical price adjustment on debt securities), Group CC -4m and Non Core -0m.

These notes refer to the metric and/or defined term presented on page 14(Net interest walk):

  1. Net contribution from hedging strategy ofnon-maturity deposits in 1Q20 at 360.4m, -1.1m Q/Q and +1.4m Y/Y.
  2. Other include: margin from impaired loans, time value, days effect, FX effect,one-offs and other minor items.
  3. Successful tax litigation case in net interest line in CB Germany equal to 50m 1Q20.

These notes refer to the metric and/or defined term presented on page 16(Trading & Dividends):

  1. Include dividends and equity investments. Yapi is valued by the equity method (at 32% stake for January and at 20% thereafter) and contributes to the dividend line of the Group P&L based on managerial view.
  2. Valuation adjustments (XVA) include: Debt/Credit Value Adjustment (DVA/CVA), Funding Valuation Adjustments (FuVA) and Hedging desk. Client driven trading includes XVA equal to-67m in 1Q20 (+107m in 4Q19 and -86m in 1Q19).

This note refers to the metric and/or defined term presented on page 17(Costs):

1. Non HR costs include "other administrative expenses", "recovery of expenses" and "amortisation, depreciation and impairment losses on intangible and tangible assets".

This note refers to the metric and/or defined term presented on page 18(LLPs & CoR):

1. Always excludes regulatory headwinds (0bps in 1Q19; +2bps in 4Q19; 0bps in 1Q20). In addition for 4Q19 excludes Non Core LLPs for updated rundown strategy and for 1Q20 excludes IFRS9 macro scenario.

63

End notes (3/8)

End notes

These notes refer to the metric and/or defined term presented on page 19(Expected loss):

  1. Always excludes regulatory headwinds. For stock: 0bps in 1Q19; +2bps in 4Q19; 0bps in 1Q20. For the new business: 0bps in 1Q19; +1bps in 4Q19; 0bps in 1Q20.
  2. Expected losses on new business are based onyear-to-date values.
  3. Preliminary numbers, rounding might occur.
  4. Investment grade based on internal rating scale definition.

This note refers to the metric and/or defined term presented on page 21(UniCredit loans by sectors):

1. 1Q20 portfolio includes customer loans only.

These notes refer to the metric and/or defined term presented on page 23(FY20 CoR):

  1. Highly preliminary estimation for sector allocation considering moratoria and guarantee schemes effects.
  2. Regulatory headwinds includes impact from models and new Definition of Default.
  3. FY20 LLPs underlying considering IFRS9 macro scenario, sector specific and specific individual.

These notes refer to the metric and/or defined term presented on page 25(Group excl. Non Core asset quality):

  1. Gross NPEs including gross bad loans, gross unlikely to pay and gross past due. Gross past due at 844m in 1Q20(-1.2% Q/Q and -2.6% Y/Y).
  2. Source: EBA risk dashboard (data as at 4Q19).

This note refers to the metric and/or defined term presented on page 26(Non Core asset quality):

1. Outflow to performing.

These notes refer to the metric and/or defined term presented on page 27(Capital walk):

  1. 4Q19 pro forma CET1 ratio 13.09% / MDA buffer 300bps included deduction of 12bps for FY19 share buyback.
  2. Underlying net profit is the basis for capital distribution. See page50-51-52 in annex for details.
  3. Payment of coupon on AT1 instruments (34m pre tax in 1Q20) and CASHES (31m pre and post tax in 1Q20).
  4. In 1Q20 CET1 ratio impact from FVOCI-13bps, o/w -6bps due to BTP.
  5. BTP sensitivity: +10bps parallel shift of BTP asset swap spreads has a-2.2 pre and -1.6bps post tax impact on the fully loaded CET1 ratio as at 31 March 2020.
  6. TRY sensitivity: 10% depreciation of the TRY has around-1.2bps net impact (capital) on the fully loaded CET1 ratio. Managerial data as at 31 March 2020.
  7. DBO sensitivity: 10bps decrease in discount rate has a-3.5bps pre and -2.7bps post tax impact on the fully loaded CET1 ratio as at 31 March 2020.

648. Mainly includes partial disposal of 21% of Yapi (+58bps), integration costs in Italy (-34bps), additional real estate disposals (+9bps).

End notes (4/8)

End notes

These notes refer to the metric and/or defined term presented on page 28(TLAC):

  1. As of March 2020, P2R at 175bps and countercyclical buffer of 10bps.
  2. Non computable portion of subordinated instruments.

This note refers to the metric and/or defined term presented on page 29(Tangible equity & TBVPS):

1. End-of-period tangible book value per share equals end-of-period tangible equity divided by end-of period number of shares excluding treasury shares. Number of share 2,237m.

This note refers to the metric and/or defined term presented on page 31(Open branches):

1. Percentage of branches opened at least 1 day a per week.

This notes refers to the metric and/or defined term presented on page 34(ESG ratings):

1. Methodological notes:

I. ESG ratings agencies are not regulated entities;

  1. ESG ratings are based on publicly available information only, e.g. UniCredit's Integrated report, Compensation report, Code of Conduct, etc.;
  1. ESG ratings are disclosed discretionary, e.g. not all ESG ratings are publically available.

These notes refer to the metric and/or defined term presented on page 35(ESG 2023 Target):

  1. United Nations Environment Programme Finance Initiative.
  2. Paris Agreement Capital Transition Assessment.
  3. ESG-linkedinclude: green Loans, KPI-linked loans, ESG-score linked loans. Green Bonds: include Green, Social and Sustainability bonds. Positioning based on Loan Radar and Dealogic League Tables.
  4. External rating by the independent provider, Sustainalytics, UC ranks 5th among a peer group (15 banks)
  5. Including: biomass, hydro, photovoltaic , wind, CHP, battery storage, energy from waste and other renewables as well as corporates predominantly operating renewable energy assets.
  6. Including Individuals and SME.
  7. Vs. base year 2008. Long term target: 80% by 2030.

65

End notes (5/8)

End notes

This note refers to the metric and/or defined term presented on page 36(Division: CB Italy):

1. Normalised for integration costs (-1m) and impairment of intangible and other (-55m) in 4Q19 and integration costs in Italy (-742m) in 1Q20.

This note refers to the metric and/or defined term presented on page 37(Division: CB Germany):

1. Normalised for the impact of REV (+24m) in 1Q19, integration costs (-130m), revaluation of real estate (+117m) and impairment of intangible and other (-28m) in 4Q19 and regulatory headwinds impact on CoR (-3m) in 1Q20.

This note refers to the metric and/or defined term presented on page 38(Division: CB Austria):

1. Normalised for the impact of REV (+1m) in 1Q19, integration costs (-92m), revaluation of real estate (+3m) and impairment of intangible and other (-18m) in 4Q19.

These notes refer to the metric and/or defined term presented on page 39(Division: CEE):

  1. Excludes dividends from Yapi which are no longer reported in CEE and now reported in Group Corporate Centre
  2. Normalised for the impact of REV (+1m) in 1Q19, revaluation of real estate(-17m) and impairment of intangible and other (-16m) in 4Q19 and integration costs in Italy (- 11m) in 1Q20.

This note refers to the metric and/or defined term presented on page 40(Division: CIB):

1. Normalised for integration costs (-22m), revaluation of real estate (+2m) and impairment of intangible and other (-75m) in 4Q19 and integration costs in Italy (-19m) in 1Q20.

These notes refer to the metric and/or defined term presented on page 41(Division: Group Corporate Centre):

  1. Includes dividends from Yapi which are no longer reported in CEE and now reported in Group Corporate Centre
  2. Normalised for the impact of REV (+21m) in 1Q19, unwinding of Yapi joint venture(-365m), integration costs (-73m), revaluation of real estate (-153m), impairment of intangible and other (-90m) and tax effect on Non Core rundown (-348m) in 4Q19, Yapi deconsolidation (-1,669m), Integration costs in Italy (-489m) and additional real estate disposals (+296m) in 1Q20.

66

End notes (6/8)

End notes

These notes refer to the metric and/or defined term presented on page 42(Division: Non Core):

  1. Normalised for the revaluation of real estate (+2m), Non Core rundown(-707m o/w -1,055m of gross LLPs and +348m tax effect) and impairment of intangible and other (-186m) in 4Q19 and integration costs in Italy (-10m) in 1Q20.
  2. 1Q19 incorrectly flagged for technical reasons.

These notes refer to the metric and/or defined term presented on page 43(Commercial Loans & rates):

  1. Average gross commercial performing loans are managerial figures and are calculated as daily averages. Loans net of provisions.
  2. Gross customer performing loan rates calculated assuming 365 days convention, adjusted for 360 days convention where analytically available, and based on average gross balances.
  3. Includes Group Corporate Centre and Non Core.
  4. Single names.

These notes refer to the metric and/or defined term presented on page 44(Commercial Deposits & rates):

  1. Average commercial deposits are managerial figures and are calculated as daily averages. Deposits net of Group Bonds.
  2. Gross customer performing deposits rates calculated assuming 365 days convention, adjusted for 360 days convention where analytically available.
  3. Includes Group Corporate Centre and Non Core.

These notes refer to the metric and/or defined term presented on page 45(TFAs):

  1. Refers to Group commercial Total Financial Assets.Non-commercial elements, i.e. CIB, Group Corporate Centre, Non Core and Leasing/Factoring are excluded. Numbers are managerial figures.
  2. In the past, only Group Corporate Centre, Non Core, Leasing/Factoring and Market Counterparts were excluded.

These notes refer to the metric and/or defined term presented on page 48(FY20 CoR by divisions):

  1. Highly preliminary estimation for divisions allocation considering moratoria and guarantee schemes effects.
  2. Regulatory headwinds including new DoD.
  3. *Underlying component including also sector specific LLPs.
  4. FY 2020 LLPs Underlying considering IFRS9 macro scenario, sector specific and specific individual.

67

End notes (7/8)

End notes

These notes refer to the metric and/or defined term presented on page 50(Stated vs Underlying net profit):

  1. Underlying net profit is the basis for capital distribution. See page50-51-52 in annex for details.
  2. Underlying RoTE based on underlying net profit.
  3. Gross impact before taxes.
  4. Including PPA.
  5. See press release of 02/04/20 for details "UniCredit and Italian trade unions sign agreement related to Team 23 strategic plan.

These notes refer to the metric and/or defined term presented on page 51(Non operating items 2019):

  1. As per specific Press Release published on 30 November 2019.
  2. Severance charges for Germany and Austria booked in commercial banking, CIB and GCC divisions.
  3. Including-6m related to net interest.
  4. Impairment of intangible and other include-189m software write-off and -279m other (o/w -93m Group excluding Non Core and -186m Non Core).

This note refers to the metric and/or defined term presented on page 52(Non operating items 1Q20):

1. 1Q20 integration costs in: CB Italy equals to -742m, CB Germany equals to -0m, CB Austria equals to -0m, CEE equals to -11m, CIB equals to -19m, GCC equals to -489m and Non Core equals to -10m.

This note refers to the metric and/or defined term presented on page 53(GroupCovid-19loans under moratorium):

1. CEE consolidated data; Opt-out means that the moratoria is automatically granted to all clients who can then decide not to avail themselves of it. Opt-out countries are Hungary and Serbia.

This note refers to the metric and/or defined term presented on page 54(GroupCovid-19loans covered by state guarantees):

1. Overall financing requests with indication as corona-related including also non-KfW loans (according to process, in this phase it is partly not clear yet which solution will be chosen); Out of 5.4k requests, 2.6k are pending from client side, ~0.5k are not eligible. Out of ~1.8k, 1.0k are already approved while 0.8k in process; time to process under clarification.

68

End notes (8/8)

End notes

These notes refer to the metric and/or defined term presented on page 55(AQ by division):

  1. Including Profit Centre Milan.
  2. The sum of the divisions shown is not equal to the Group excluding Non Core.

This note refers to the metric and/or defined term presented on page 58(RWA):

1. Business evolution: changes related to customer driven activities (mainly loans). Regulation includes: regulatory changes (eg. CRR or CRD) determining variations of RWA;

Procyclicality: change in macroeconomy or client's credit worthiness; Models: methodological changes to existing or new models. Business actions: initiatives to decrease

RWA (e.g. securitisations, collateral related actions). FX effect: impact from exposures in foreign currencies. Other credit includes extraordinary/non-recurring disposals.

These notes refer to the metric and/or defined term presented on page 59(Leverage ratio & CET1 ratio):

  1. Capital requirement for March 2019: 10.07% CET1 ratio computed as 4.50% CET1 Pillar 1 minimum + 2.00% Pillar 2 requirements + 3.57% combined capital buffer.
  2. Capital requirement for December 2019: 10.09% CET1 ratio computed as 4.50% CET1 Pillar 1 minimum+ 2.00% Pillar 2 requirements + 3.59% combined capital buffer.
  3. Capital requirement for March 2020: 9.08% CET1 ratio computed as 4.50% CET1 Pillar 1 minimum + 0.98% Pillar 2 requirements (as 56.25% of P2R binding in 2020: 1.75%)+ 3.60% combined capital buffer, including CRD5 art. 104a.

These notes refer to the metric and/or defined term presented on page 60(Tier 1 & Total Capital):

  1. Minimum capital requirement for March 2019: 11.57% Tier1 (T1) ratio computed as 6.00% T1 Pillar 1 minimum + 2.00% Pillar 2 requirements + 3.57% combined capital buffer.
  2. Minimum capital requirement for December 2019: 11.59% Tier1 (T1) ratio computed as 6.00% T1 Pillar 1 minimum + 2.00% Pillar 2 requirements + 3.59% combined capital buffer.
  3. Minimum capital requirement for March 2020: 10.91% Tier1 (T1) ratio computed as 6.00% T1 Pillar 1 minimum + 1.31 % Pillar 2 requirements + 3.60% combined capital buffer, including CRD5 art. 104a.
  4. Minimum capital requirement for March 2019: 13.57% Total Capital (TC) ratio computed as 8.00% TC Pillar 1 minimum+ 2.00% Pillar 2 requirements + 3.57% combined capital buffer.
  5. Minimum capital requirement for December 2019: 13.59% Total Capital (TC) ratio computed as 8.00% TC Pillar 1 minimum+ 2.00% Pillar 2 requirements + 3.59% combined capital buffer.
  6. Minimum capital requirement for March 2020: 13.35% Total Capital (TC) ratio computed as 8.00% TC Pillar 1 minimum+ 1.75% Pillar 2 requirements + 3.60% combined capital buffer.

This note refers to the metric and/or defined term presented on page 61(Level 3 assets):

1. Amounts as of 2Q19 recast to consider the voluntary change in the measurement criteria for held for investments tangible assets. Data as of 1Q19 not available.

69

Glossary

70

Glossary (1/9)

Active digital

users

Active mobile banking users

Allocated capital

AT1

AuC

AuM

AVA

BS

bps

BTP

Capital

distribution

Glossary

At least one login in online/mobile applications/M-site in the last three months

At least one login in mobile application/M-site in the last three months (1 month for Germany)

Allocated Capital based on RWA equivalent figures calculated with a CET1 ratio target of 12.25%, including deductions for shortfall and securitizations

Additional Tier 1 Capital

Assets under Custody

Assets under Management

Additional Value Adjustments

Balance Sheet

Basis points

This refers to the whole Italian sovereign bond portfolio (BTPs, BOT, et al)

Cash dividend and / or share buyback. Share buyback subject to supervisory approval

71

Glossary (2/9)

Glossary

CASHES

CB

CEE

CET1 ratio

CHP

C/I

CMD

CMD 2019 perimeter

Commercial

revenues

Convertible and Subordinated Hybrid Equity-linked Securities

Commercial Banking

Central Eastern Europe includes: Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Russia, Romania and Bulgaria

Common Equity Tier 1 ratio fully loaded throughout the document unless otherwise stated

Combined Heat and Power

Cost/Income ratio

Capital Markets Day

Capital Markets Day - CMD perimeter as announced at CMD on 03 December 2019: variations related to the disposal of Yapi

Sum of net interest income and fees

72

Glossary (3/9)

Glossary

CoR

Coverage ratio

CRD5

Customer loan

rates

CVA/DVA

Days effect

DBO

DCM

Default rate

Digital sales

73

Cost of risk calculated as LLPs of the period annualised divided by average net customer loans

Stock of LLPs on NPEs divided by Gross NPEs

Capital Requirements Directive 5

Real interest on loans divided by the daily average volume of commercial gross loans (assuming 365 days convention, adjusted for 360 days convention where analytically available)

Credit/Debt Value Adjustment

Effect related to quarters having different number of days

Defined Benefit Obligation

Debt Capital Markets

Percentage of gross loans migrating from performing to gross NPEs over a given period (annualised) divided by the initial amount of gross performing loans

Number of sales resulting from an end-to-end application and completed either online or finalised in a branch, without any activities of the network

Glossary (4/9)

Glossary

EBA

European Banking Authority

EL

Expected loss

EMEA

Europe, Middle East and Africa

EoP

End of period

ESG

Environmental, Social and Corporate Governance

Euribor 3M

3-month Euribor; daily reference rate, published by the European Money Market Institute

FIC

Fixed Income and Currencies

FCT

Forecast

FTE

Full Time Equivalent: an FTE of 1.0 is equivalent to a full-time worker

FVOCI

Fair Value through Other Comprehensive Income

74

Glossary (5/9)

Glossary

FX

FY

GDP

Gross NPEs

Gross NPE Ratio

Group excl. Non

Core

Group Corporate

Centre (GCC)

IFRS9

LLPs

MDA

Foreign exchange

Financial year

Gross Domestic Product

Non performing exposures (before deduction of provisions) comprising bad loans, unlikely to pay, and past due; including only loans to customers and excluding debt securities

Non performing exposures divided by gross loans (incl. repos)

Equivalent to Group excluding Non Core. It is not a separate division

Group Corporate Centre includes COO services, corporate centre global functions, inter-segment adjustments and consolidation adjustments not attributable to individual segments

International Financial Reporting Standard 9

Loan loss provisions

Maximum distributable amount

75

Glossary (6/9)

MREL

NC

Non Core

Non HR costs

NII

NPEs

NPE Ratio

NPL ratio

(EBA definition)

P&L

PCM

OCS

Glossary

Minimum Requirement for own funds and Eligible Liabilities

Non callable

In 2013, UniCredit ring-fenced the so-called"Non-Core" portfolio in Italy with a target to reduce clients' exposure considered as not strategic; selected assets in Italy to be managed with a risk mitigation approach

Other administrative expenses (incl. direct costs) net of expense recoveries, plus depreciation and amortisation

Net interest income

Non performing exposures comprising bad loans, unlikely to pay, and past due; including only loans to customers and excluding debt securities

(Gross or net) non performing exposures as a percentage of total loans, including only loans to customers and excluding debt securities

NPLs (bad loans, unlikely to pay, and past due from customer loans and loans to banks) divided by total customer loans and loans to banks

Profit and loss statement

Profit Centre Milan. Dedicated structure in Unicredit SpA supporting CEE countries, in which are carried out activities mainly related to transactions with CEE Large Corporate customers

Own credit spreads

76

Glossary (7/9)

Glossary

POI

P2R

Q/Q

RoAC

RoTE

RWA

Senior preferred

exemption

SREP

SMEs

Profit on investments

Pillar 2 requirement

Current quarter vs previous quarter

Return on allocated capital computed as 12.25% of RWA plus deductions for shortfall and securitizations (annualised net profit divided by the allocated capital)

Return on tangible equity (annualised net profit divided by average tangible equity)

Risk weighted asset

Part of TLAC/MREL requirement that can be filled with senior preferred (2.5% from 2019/3.5% from 2022)

Supervisory review and evaluation process

Small and medium sized enterprises:

  • In Western Europe: companies below € 50m annual turnover and deserving a specific approach based on dedicated relationship manager (RM) and specialist support
  • In CEE: thresholds range from c. €1-2m to c. € 50m annual turnover (varying country to country)

77

Glossary (8/9)

Glossary

SNP

Stated net profit

Tangible equity

TFAs

Time value

TLAC

TLTRO

T2

TRY

Senior non preferred

Refers to Group, Group excl. Non Core and divisions. Profit as shown in our financial statements

Shareholders' equity (including consolidated profit of the period) less intangible assets (goodwill and other intangibles), less AT1 component; dividend payout is accounted for on a cash basis

Total Financial Assets. Non-commercial elements, i.e. CIB, Group Corporate Centre, Non Core and Leasing/Factoring are excluded

Difference between the sum of expected recoverable cash flows of NPEs and the net present value

Total loss absorbing capacity

Targeted longer term refinancing operations

Tier 2 capital

New Turkish lira

78

Glossary (9/9)

Glossary

UC

Underlying net

profit

Underlying RoTE

VPN

WEU, W.E.

XVA

Y/Y

UniCredit S.p.A.

Stated net profit adjusted for non-operating items

Underlying return on tangible equity (underlying net profit divided by average tangible equity) Virtual private network

Western Europe includes Italy, Germany and Austria

Valuation adjustments include: Debt/Credit Value Adjustment (DVA/CVA), Funding Valuation Adjustments (FuVA) and Hedging desk

Current year vs prior year

79

Disclaimer

This Presentation includes "forward-looking statements" which rely on a number of assumptions, expectations, projections and provisional data concerning future events and are subject to a number of uncertainties and other factors, many of which are outside the control of UniCredit S.p.A. (the "Company") and are therefore inherently uncertain. There are a variety of factors that may cause actual results and performance to be materially different from the explicit or implicit contents or expectations of any forward-looking statements and thus, such forward-looking statements are not a reliable indicator of future performance.

The information and opinions contained in this Presentation are provided as at the date hereof and the Company undertakes no obligation to provide further information, publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except if required by applicable law. Neither this Presentation nor any part of it nor the fact of its distribution may form the basis of, or be relied on or in connection with, any contract or investment decision.

The information, statements and opinions contained in this Presentation are for information purposes only and do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of an offer to purchase or subscribe for securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments. Any recipient is therefore responsible for his own independent investigations and assessments regarding the risks, benefits, adequacy and suitability of any operation carried out after the date of this Presentation. None of the securities referred to herein have been, or will be, registered under the U.S. Securities Act of 1933, as amended, or the securities laws of any state or other jurisdiction of the United States or in Australia, Canada or Japan or any other jurisdiction where such an offer or solicitation would be unlawful (the "Other Countries"), and there will be no public offer of any such securities in the United States. This Presentation does not constitute or form a part of any offer or solicitation to purchase or subscribe for securities in the United States or the Other Countries.

Pursuant the consolidated law on financial intermediation of 24 February 1998 (article 154-bis, paragraph 2) Stefano Porro, in his capacity as manager responsible for the preparation of the Company's financial reports declares that the accounting information contained in this Presentation reflects the UniCredit Group's documented results, financial accounts and accounting records.

This Presentation has been prepared on a voluntary basis since the financial disclosure additional to the half-year and annual ones is no longer compulsory pursuant to law 25/2016 in application of Directive 2013/50/EU, in order to grant continuity with the previous quarterly presentations. The UniCredit Group is therefore not bound to prepare similar presentations in the future, unless where provided by law. Neither the Company nor any member of the UniCredit Group nor any of its or their respective representatives, directors or employees shall be liable at any time in connection with this Presentation or any of its contents for any indirect or incidental damages including, but not limited to, loss of profits or loss of opportunity, or any other liability whatsoever which may arise in connection of any use and/or reliance placed on it.

80

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UniCredit S.p.A. published this content on 06 May 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 06 May 2020 07:38:12 UTC