Triumph Financial, Inc. announced the appointment of Jamie Paterson as the executive vice president, chief operating officer ? banking operations of its TBK Bank, SSB subsidiary. In his role, Paterson will be responsible for overseeing operational excellence for the bank.

Reporting to Todd Ritterbusch, president of TBK Bank, Paterson will provide direction and oversight of all operational functions within the retail bank, including digital banking, customer service, operational risk management, fraud mitigation, product development, deposit operations and project management. Paterson comes to TBK Bank with over 20 years of award-winning financial services operations leadership expertise. Prior to coming to TBK Bank, Paterson served sixteen years with Barclays.

For the first ten years, Paterson held the position of Global Head of Client Service Centers at Barclays, in the UK, developing and delivering strategic client experience transformations globally. Most recently, Paterson served as Barclays Services? president and chief executive officer, where he led a multi-year program to reengineer core business operating systems and practices.

He was also a member of the Americas Citizenship Council for Barclays.