This quarterly report on Form 10-Q and other reports filed by SilverSun
Technologies, Inc. and its wholly owned subsidiaries, SWK Technologies, Inc.,
Secure Cloud Services, Inc., and Critical Cyber Defense Corp. (collectively the
"Company", "we", "our", and "us") from time to time with the U.S. Securities and
Exchange Commission (the "SEC") contain or may contain forward-looking
statements and information that are based upon beliefs of, and information
currently available to, the Company's management as well as estimates and
assumptions made by Company's management. Readers are cautioned not to place
undue reliance on these forward-looking statements, which are only predictions
and speak only as of the date hereof. When used in the filings, the words
"anticipate," "believe," "estimate," "expect," "future," "intend," "plan," or
the negative of these terms and similar expressions as they relate to the
Company or the Company's management identify forward-looking statements. Such
statements reflect the current view of the Company with respect to future events
and are subject to risks, uncertainties, assumptions, and other factors,
including the risks contained in the "Risk Factors" section of the Company's
Annual Report on Form 10-K for the fiscal year ended December 31, 2022, relating
to the Company's industry, the Company's operations and results of operations,
and any businesses that the Company may acquire. Should one or more of these
risks or uncertainties materialize, or should the underlying assumptions prove
incorrect, actual results may differ significantly from those anticipated,
believed, estimated, expected, intended, or planned.
Although the Company believes that the expectations reflected in the
forward-looking statements are reasonable, the Company cannot guarantee future
results, levels of activity, performance, or achievements. Except as required by
applicable law, including the securities laws of the United States, the Company
does not intend to update any of the forward-looking statements to conform these
statements to actual results.
Our unaudited condensed consolidated financial statements are prepared in
accordance with accounting principles generally accepted in the United States
("GAAP"). These accounting principles require us to make certain estimates,
judgments and assumptions. We believe that the estimates, judgments and
assumptions upon which we rely are reasonable based upon information available
to us at the time that these estimates, judgments and assumptions are made.
These estimates, judgments and assumptions can affect the reported amounts of
assets and liabilities as of the date of the unaudited condensed consolidated
financial statements as well as the reported amounts of revenues and expenses
during the periods presented. Our unaudited condensed consolidated financial
statements would be affected to the extent there are material differences
between these estimates and actual results. In many cases, the accounting
treatment of a particular transaction is specifically dictated by GAAP and does
not require management's judgment in its application. There are also areas in
which management's judgment in selecting any available alternative would not
produce a materially different result. The following discussion should be read
in conjunction with our unaudited condensed consolidated financial statements
and notes thereto appearing elsewhere in this report.
Overview
The Company is engaged in providing transformational business management
applications and technologies and professional consulting services to small and
medium size companies, primarily in the manufacturing, distribution and service
industries.
We are executing a multi-pronged business strategy centered on recurring
revenue, customer retention and on rapidly increasing the size of our installed
customer base. The growth of our customer base is accomplished via our
traditional marketing programs and acquisitions. After a customer is secured,
our strategy is to up-sell and cross-sell, providing the customer with advanced
technologies and third-party add-ons that help them digitally transform their
business. These add-on products could include application hosting,
cybersecurity, warehouse management, human capital management, payment
automation, sales tax compliance or any number of other products or services
that we represent. Many of these incremental products and services are billed on
a subscription basis, often paying monthly for the service, which increases our
monthly recurring revenue ("MRR"). This strategy increases the average revenue
per customer, which facilitates our continued growth, and reduces our cost of
customer acquisition, which enhances our profitability profile.
Our core strength is rooted in our ability to discover and identify the driving
forces of change that are affecting - or will affect - businesses in a wide
range of industries. We invest valuable time and resources to fully understand
how technology is transforming the business management landscape and what
current or emerging innovations are deserving of a clients' attention. By
leveraging this knowledge and foresight, our growing list of clients are
empowered with the means to more effectively manage their businesses; to
capitalize on real-time insight drawn from their data resources; and to
materially profit from enhanced operational functionality, process flexibility
and expedited process execution.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations (Continued).
We are a business application, technology and consulting company providing
strategies and solutions to meet our clients' information, technology and
business management needs. Our services and technologies enable customers to
manage, protect and monetize their enterprise assets whether on-premise or in
the cloud. As a value-added reseller of business application software, we offer
solutions for accounting and business management, financial reporting,
Enterprise Resource Planning ("ERP"), Human Capital Management ("HCM"),
Warehouse Management Systems ("WMS"), Customer Relationship Management ("CRM"),
and Business Intelligence ("BI"). Additionally, we have our own development
staff building software solutions for various ERP enhancements. Our value-added
services focus on consulting and professional services, specialized programming,
training, and technical support. We have a dedicated Information Technology
("IT") network services practice that provides managed services,
Infrastructure-as-a-Service, cybersecurity, application hosting, disaster
recovery, business continuity, cloud and other services. Our customers are
nationwide, with concentrations in the New York/New Jersey metropolitan area,
Arizona, Connecticut, Southern California, North Carolina, Washington, Oregon
and Illinois.
Our core business is divided into the following practice areas:
ERP (Enterprise Resource Management) and Accounting Software
We are a value-added reseller for a number of industry-leading ERP applications.
We are a Sage Software Authorized Business Partner and Sage Certified Gold
Development Partner. We believe we are among the largest Sage partners in North
America, with a sales and implementation presence complemented by a scalable
software development practice for customizations and enhancements. Due to the
growing demand for cloud-based ERP solutions, we also have in our ERP portfolio
Acumatica, a browser-based ERP solution that can be offered on premise, in the
public cloud, or in a private cloud. We have recently added Sage Intacct, a
cloud-based solution for core financials to our offerings of cloud-based
solutions. We develop and resell a variety of add-on solutions to all our ERP
and accounting packages that help customize the installation to our customers'
needs and streamline their operations.
Value-Added Services for ERP
We go beyond simply reselling software packages; we have a consulting and
professional services organization that manages the process as we move from the
sales stage into implementation, go live, and production. We work inside our
customers' organizations to ensure all software and IT solutions are enhancing
their business needs. A significant portion of our services revenue comes from
continuing to work with existing customers as their business needs change,
upgrading from one version of software to another, or providing additional
software solutions to help them manage their business and grow their revenue. We
have a dedicated help desk team that fields hundreds of calls every week. Our
custom programming department builds specialized software packages as well as
"off the shelf" enhancements and time and billing software.
IT Managed Network Services and Business Consulting
We provide comprehensive IT managed services, Infrastructure-as-a-Service,
cybersecurity, business continuity, disaster recovery, data back-up, network
maintenance and service upgrades designed to eliminate the IT concerns of our
customers. We are a Microsoft Solutions Provider. Our staff includes engineers
who maintain certifications from Microsoft and Sage Software. They are Microsoft
Certified Systems Engineers and Microsoft Certified Professionals, and they
provide a host of services for our clients, including remote network monitoring,
server implementation, support and assistance, operation and maintenance of
large central systems, technical design of network infrastructure, technical
troubleshooting for large scale problems, network and server security, and
backup, archiving, and storage of data from servers. There are numerous
competitors, both larger and smaller, nationally and locally, with whom we
compete in this market.
Cybersecurity
We provide enterprise level security services to the mid-market. Our
cybersecurity-as-a-service offering includes a security operations center,
incident response, cybersecurity assessments, and hacking simulations. The
service is particularly well-suited for customers in compliance-driven and
regulated industries, including financial services, pension administration,
insurance, and the land and title sector.
Application Hosting
Application hosting is a type of SaaS (Software-as-a-Service) hosting solution
that allows applications to be available from a remote cloud infrastructure and
to be accessed by users through the internet.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations (Continued).
Investing in the acquisition of other companies and proprietary business
management solutions has been an important growth strategy for our Company,
allowing us to rapidly expand into new geographic markets and create new and
exciting profit centers. To date, we have completed a series of strategic
ventures that have served to fundamentally strengthen our Company's operating
platform and materially expand our footprint to nearly every U.S. state. More
specifically, over the past fifteen years, we have outright acquired select
assets of or entered into revenue sharing agreements with Business Tech
Solutions Group, Inc.; Wolen Katz Associates; AMP-BEST Consulting, Inc.;
IncorTech; Micro-Point, Inc.; HighTower, Inc.; Point Solutions, LLC; SGEN, LLC.,
ESC, Inc., 2000 SOFT, Inc., Productive Tech Inc., The Macabe Associates, Oates &
Co; Pinsight Technology, Inc.; Info Sys Management, Inc., Nellnube, Inc.,
Partners in Technology Inc., Prairie Technology Solutions Group, Inc., Computer
Management Services, LLC, Business Software Solutions, PeopleSense, Inc., and
more recently Dynamic Tech Services, Inc. and NEO3, LLC.
Additionally, it is our intention to continue to increase our business by
seeking additional opportunities through potential acquisitions, revenue sharing
arrangements, partnerships or investments. Such acquisitions, revenue sharing
arrangements, partnerships or investments may consume cash reserves or require
additional cash or equity. Our working capital and additional funding
requirements will depend upon numerous factors, including: (i) strategic
acquisitions or investments; (ii) an increase to current company personnel;
(iii) the level of resources that we devote to sales and marketing capabilities;
(iv) technological advances; and (v) the activities of competitors.
During the first quarter of 2023, the Company continued to expand its customer
base and growth trend which we believe will provide a basis for future growth.
Results of Operations for the Three Months Ended March 31, 2023 and 2022.
Our strategy is to grow our business through organic growth of our software
applications, technology solutions and managed services, as well as expansion
through acquisitions. We have established a national presence via our internal
marketing, sales programs, and acquisitions and now have ERP customers
throughout most of the United States. To remain competitive and continue to
grow, we continue to invest resources in our people, product development,
marketing, and sales capabilities, and we expect to continue to do so in the
future. During the three months ended March 31, 2023 the Company continued to
expand its customer base, which we believe provides a basis for future growth.
Revenues increased 19.1% to $13.1 million for the three months ended March 31,
2023 as compared to $11.0 million for the corresponding period in 2022, despite
the current economic conditions, as we continue to grow our customer base.
The Company continues to monitor the Covid-19 situation as it pertains to the
disruption of our business, and that of some of our customers, and growth in
future quarters and will take steps, if necessary, to establish mitigation
strategies to try and minimize risk of any potential downturn for shareholders
as well the health, safety and wellbeing of its employees and customers. The
Company's strategies are focused on assisting our customers in their digital
transformation in this new environment. We believe the new "work from home
environment" (workforce of the future), coupled with the continued rise of
E-Commerce and security and compliance could help drive our future revenues.
For the three months ended March 31, 2023, inflation has impacted the Company's
profitability, as it has resulted in increased costs necessary to recruit and
retain personnel. As the Company returns back to its pre-Covid marketing and
trade show schedules, the higher costs of travel and meals will also have a
negative impact on the Company's profitability.
On September 29, 2022, the Company entered into a definitive agreement and plan
of merger (the "Merger Agreement") with Rhodium Enterprises, Inc. ("Rhodium"),
an industrial-scale digital asset technology company utilizing proprietary
technologies to mine bitcoin (see Note 14 to Notes to Condensed Consolidated
Financial Statements).
The proposed business combination is expected to close in the first half of
2023, subject to the receipt of any applicable regulatory approvals, the
approval of SilverSun's and Rhodium's respective stockholders, and other
customary closing conditions.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations (Continued).
Revenues
For the three months ended March 31, 2023, revenues increased $2,103,894 (19.1%)
to $13,127,738 as compared to $11,023,844 for the three months ended March 31,
2022. This increase is mostly attributed to an increase in professional
consulting revenues as well as an increase in software revenue.
Software revenues increased $711,367 (27.2%) to $3,322,329 for the three months
ended March 31, 2023 as compared to $2,610,962 for the three months ended March
31, 2022, primarily as a result of an increase in our ERP software sales,
especially for Acumatica and Sage Intacct.
Service revenue increased $1,392,527 (16.6%) to $9,805,409 for the three months
ended March 31, 2023 as compared to $8,412,882 the three months ended March 31,
2022. This increase is mainly attributed to the increase in professional
services, especially for our Acumatica, Sage 100, Sage Intacct and Custom
products as well as an increase in our hosting services. Our efforts to increase
and train our internal consulting staff as well as system improvements has
yielded a positive result. We have also utilized some outside contractors to
assist in projects because of our growth.
Gross profit
Gross profit for the three months ended March 31, 2023 increased $652,693
(13.9%) to $5,357,560 as compared to $4,704,867 for the three months ended March
31, 2022. For the three months ended March 31, 2023, the overall gross profit
percentage was 40.8% as compared to 42.7% for the three months ended March 31,
2022.
The gross profit attributed to software revenues increased $303,671 (28.0%) to
$1,390,054 for the three ended March 31, 2023 as compared to $1,086,383 for the
three months ended March 31, 2022, due mostly to the increased volume of
software sold. For the three months ended March 31, 2023, the gross profit
percentage on software revenue was 41.8% as compared to 41.6% for the three
months ended March 31, 2022.
The gross profit attributed to services increased $349,022 (9.6%) to $3,967,506
for the three months ended March 31, 2023 as compared to $3,618,484 for the
three months ended March 31, 2022. This increase is attributed to revenue
increases in professional services and application hosting. This was partially
offset by lower gross profit for professional consulting. For the three months
ended March 31, 2023, the gross profit percentage on service revenue was 40.5%
as compared to 43.0% for the three months ended March 31, 2022.
Operating expenses
Selling and marketing expenses increased $402,892 (22.7%) to $2,178,703 for the
three months ended March 31, 2023 as compared to $1,775,811 for the three months
ended March 31, 2022. This increase is primarily due to increased salary
increases, new personnel, higher commissions to employees as a result of the
increased revenues as well as increased travel expenses associated with
attendance at trade shows and conferences. This was partially offset by lower
advertising expenses and sponsorship fees received for our conferences that help
offset the costs.
General and administrative expenses decreased $80,949 (3.1%) to $2,560,028 for
the three months ended March 31, 2023 as compared to $2,640,977 for the three
months ended March 31, 2022. This decrease is a result of several factors,
including a decrease in credit card fees, lower rent and supply expenses as well
as lower state excise taxes offset partially by salary increases and higher
travel, bad debt and license expenses.
Share-based compensation decreased $4,448 to $41,497 for the three months ended
March 31, 2023 as compared to $45,945 for the three months ended March 31, 2022.
Depreciation and amortization expense decreased $54,055 to $207,795 for the
three months ended March 31, 2023 as compared to $261,850 for the three and
months ended March 31, 2022. This decrease is primarily due to the lower
amortization of intangible assets as a result of certain intangible assets being
fully amortized.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations (Continued).
Income (loss) income from operations
As a result of the above, for the three months ended March 31, 2023, the Company
had net income from operations of $369,537 as compared to a loss from operations
of $19,716 for the three months ended March 31, 2022.
Liquidity and Capital Resources
The uncertainty on the economy continues to create uncertainty for the Company
in the coming months and quarters. While our Company has not been significantly
impacted because of this uncertainty nor from the impact of Covid-19, the
potential negative impact on our business, in the future, is impossible to
determine at this point, although it is likely that we could suffer negative
consequences as many companies go out of business or decrease their technology
spending. As such, we need to rely on our own limited resources to weather any
economic downturn. Management will continue to monitor developments, explore
various cost-cutting measures, and explore other sources of funding, but there
is no guarantee we will be successful in doing so.
The Company currently has no line of credit or other credit facility with any
lender.
We continue to review and look for additional operating income opportunities
through potential acquisitions or investments. Such acquisitions or investments
may consume cash reserves or require additional cash or equity. Our working
capital and additional funding requirements will depend upon numerous factors,
including: (i) strategic acquisitions or investments; (ii) an increase to
current company personnel; (iii) the level of resources that we devote to sales
and marketing capabilities; (iv) technological advances; and (v) the activities
of competitors.
In addition to developing new products, obtaining new customers and increasing
sales to existing customers, management plans to increase its business and
profitability by entering into collaboration agreements, buying assets, and
acquiring companies in the business software and information technology
consulting and other markets with solid revenue streams and established customer
bases that generate positive cash flow.
At March 31, 2023, future payments of long-term and related party debt are as
follows:
Remainder of 2023 $ 494,190
2024 360,091
2025 258,736
2026 52,188
Total $ 1,165,205
The Company's working capital was $3,361,829 at March 31, 2023 and cash on hand
at March 31, 2023 was $6,875,779.
During the three months ended March 31, 2023, the Company had a net decrease in
cash of $1,132,854. The Company's principal sources and uses of funds were as
follows:
Cash used in operating activities:
Operating activities for the three months ended March 31, 2023 used $783,062 of
cash as compared to using $8,246 of cash for the same period in 2022. This
increase in cash used in operating activities is primarily due to the decrease
in accounts payable and accrued expenses and the increases in unbilled services
and deferred charges, offset partially by the improvement in cash from
operations, excluding the non-cash items, such as depreciation, amortization,
share-based compensation and bad debt expense.
Cash used in investing activities:
Investing activities for the three months ended March 31, 2023 used cash of
$4,979 as compared to using $180,548 cash for the same period in 2022, primarily
as a result of lower acquisition costs for new businesses and purchases of
property and equipment.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations (Continued).
Liquidity and Capital Resources (Continued)
Cash used in financing activities:
Financing activities for the three months ended March 31, 2023 used cash of
$344,813 as compared to using cash in the amount of $138,890 for the same period
in 2022. The increase in cash used is is because of the higher payments of
long-term debt associated with prior acquisitions.
The Company believes that as a result of the growth in business, and the funds
on hand, it has adequate liquidity to fund its operating plans for at least the
next twelve months, provided, however, that the Company cannot currently
quantify the uncertainty related to the recent pandemic and its effects on the
business in the coming quarters.
For the three months ended March 31, 2023, inflation has impacted the Company's
profitability, as it has resulted in increased costs necessary to recruit and
retain personnel. As the Company returns back to its pre-Covid marketing and
trade show schedules, the higher costs of travel and meals will also have a
negative impact on the Company's profitability.
Off Balance Sheet Arrangements
During the three months ended March 31, 2023 or for fiscal 2022, we did not
engage in any material off-balance sheet activities or have any relationships or
arrangements with unconsolidated entities established for the purpose of
facilitating off-balance sheet arrangements or other contractually narrow or
limited purposes. Further, we have not guaranteed any obligations of
unconsolidated entities nor do we have any commitment or intent to provide
additional funding to any such entities.
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