Silver Bullet Data Services Group PLC announced new contract wins and renewals worth, in aggregate, £1.7 million. Silverbullet has secured a renewed contract with Heineken. As Heineken's trusted data services partner, Silverbullet will serve as a multi-regional resource for first-party data services, overseeing the implementation of a comprehensive first-party customer data strategy and implementation.

Silverbullet is working with Heineken to support both business and technical client stakeholders in the design, deployment, execution, and measurement of data-driven consumer experiences, leveraging their existing marketing and advertising technology stacks. Over recent years, Silverbullet has worked with Heineken to develop a Centre for Excellence with respect to its digital marketing transformation, which supports the major operating companies within the Heineken Group globally, including in the UK, USA, Mexico, Brazil, Spain and Ireland. In addition, Silverbullet has successfully renewed its 2023 contract and secured a new contract with Greene King, a leading pub retailer and brewer in the UK.

Silverbullet is collaborating closely with Greene King to deliver transformative solutions, leveraging AI and digital strategies to enhance their operations. Silverbullet is working with Greene King to implement technology that enables enhanced personalisation for customers and supports the growth of its digital transformation programme. Silverbullet will be providing architects, engineers and subject matter experts to ensure that the existing marketing technology is well integrated within Greene King's digital ecosystem, as well as Greene King's brick and mortar real estate, with the objective of delivering highly personalised communications to customers by leveraging profile and behavioural data to improve customer experience.

These contracts see Silverbullet's engagement with Greene King expand into new departments and initiatives, cementing the work done in 2023 by ensuring new teams and stakeholders invest in the programme Silverbullet implemented last year.