Savers Value Village : 2023 Impact & Sustainability Report

2023

Impact &

Sustainability

Report

TABLE OF CONTENTS

1.0	Introduction	3
1.1	A message from our CEO	4
1.2	Our impact at a glance	5
1.3	Our mission	6
1.4	Our differentiated business model	8
1.5	Retail footprint	9
2.0	Our approach	10
2.1	Building our ESG pillars	11

2.2 Aligning with the United Nations

	Sustainable Development Goals	12
3.0	Environment	13
3.1	Why thrift matters	14
3.2	Wholesale reuse	15
3.3	Reuse & recycling	16
3.4	Measuring our impact	17
3.5	Case study: Canada	18
3.6	Case study: California	19
3.7	Curbing our emissions	20
3.8	Energy management	21
3.9	Looking ahead	22

4.0	Social	23	6.0	SASB Table	38
4.1	Our culture	24	6.1	Sustainable Accounting
4.2	Cultivating diversity, equity & inclusion	25			Standards Board (SASB)	39
4.3	Team member engagement	26	6.2	Energy management in retail
4.4	Developing and retaining our talent	27			& distribution	40
4.5	Team member benefits	28	6.3	Data security	41
4.6	Mental health access and awareness	29	6.4	Labor practices	42
4.7	Charitable giving	30		6.5	Workforce diversity & inclusion	43
4.8	Keeping it local:			6.6	Product sourcing, packaging & marketing	44
	socially responsible procurement	31		6.7	Activity metrics	45

5.0	Governance	32	7.0 A note on materiality
					and forward-looking
5.1	Fostering corporate governance	33
5.2	Integrating ESG oversight	34		statements	46
5.3	Safety standards	35
5.4	Navigating data privacy & cybersecurity	36
5.5	Stakeholder engagement	37

1.0INTRODUCTION

3	Savers® Value Village® 2023 Impact & Sustainability Report

1.1

INTRODUCTION

OUR APPROACH

ENVIRONMENT

SOCIAL

GOVERNANCE

SASB TABLE

• message from our Chief Executive Officer

I am excited to share our 2023 Savers® Value Village® Impact & Sustainability Report with you. We are proud to have a unique business model where the growth of our company fuels our community impact.

Since our first ESG Report, we have taken many exciting steps to advance our ESG program. We conducted a Scope 1 & 2 emissions study of our 2021 energy usage, which will help inform future efforts. We also published our first SASB (Sustainability Accounting Standards Board) Table in June 2023 as part of our ongoing commitment to increasing

our disclosures and conducted a materiality assessment to inform our ESG strategy.

Coming out of our initial public offering (IPO) in June 2023, we are proactively refining our internal controls and processes to support more comprehensive reporting. Under the direction of our General Counsel and Chief Compliance & Sustainability Officer Richard Medway and his team, we established a cross-functional internal ESG Committee to drive alignment and strategic focus. Our ESG program is overseen by our Board of Directors which has mandated the Nominating, Governance & Sustainability Committee to, among other things, review our ESG strategies and policies.

We hope that you will find our Impact & Sustainability Report to be an informative deeper dive into how our operations and teams are delivering significant impacts for our many stakeholders.

As always, we remain committed to our team members, nonprofit partners, sound corporate governance, a strong compliance culture, and making a positive impact in the communities we serve.

Thank you for taking the time to learn more about Savers® Value Village®. We invite you to join us on our journey to make secondhand second nature.

Mark Walsh, CEO

4	Savers® Value Village® 2023 Impact & Sustainability Report

1.2

INTRODUCTION

OUR APPROACH

ENVIRONMENT

SOCIAL

GOVERNANCE

SASB TABLE

$1.4 B

revenue

(FY 2022)

90%+

of our supply is locally sourced

(AVERAGE FY 2018 - 2022)

22,000+

team members

(2022)

Our impact at a glance

What's good for people, communities and the planet is also good for business.

Thrift is proof the reuse economy works and is the future of retail.

All data and descriptions throughout this 2023 Impact & Sustainability Report are from January 1, 2022 to December 31, 2022 (U.S. and Canada) unless otherwise noted.

5.2 MM

active Loyalty members

(END OF Q3 2023)

~$5

average unit retail price

(DECEMBER 31, 2022)

$580 MM+

paid to our nonprofit partners for secondhand clothing and household goods

(FY 2018 - 2022)

35,000+

of reusable items merchandised per store per week

(APRIL 1, 2023)

In 2022, our thrifters purchased

279 million items including:

72 million tops & pants

21 million books

13 million pieces of kitchenware

11 million accessories

10 million pairs of shoes

6 million coats

6 million dresses

3.2 B+ lbs.

of reusable goods diverted from North American landfills

(FY 2018 - 2022)

79%

of open salaried positions filled by internal promotions

(U.S. & CANADA DURING 12 MONTHS ENDING APRIL 1, 2023)

59%

of management roles held by

team members identifying as female

(APRIL 1, 2023)

56%

of U.S. workforce is represented by diverse backgrounds and ethnicities

(APRIL 1, 2023)

5	Savers® Value Village® 2023 Impact & Sustainability Report

1.3

INTRODUCTION

OUR APPROACH

ENVIRONMENT

SOCIAL

GOVERNANCE

SASB REPORT

Our mission is to champion reuseand inspire a future where secondhand is second nature.

From the thrill of the hunt to the joy of decluttering, we help communities harness the power of reuse to keep clothing and household items around for years to come.

6	Savers® Value Village® 2023 Impact & Sustainability Report

INTRODUCTION

OUR APPROACH

ENVIRONMENT

SOCIAL

GOVERNANCE

SASB TABLE

For 70 years,

our business has driven significant community and environmental impact.

7	Savers® Value Village® 2023 Impact & Sustainability Report

1.4

INTRODUCTION

OUR APPROACH

ENVIRONMENT

SOCIAL

GOVERNANCE

SASB TABLE

Our differentiated business model

Reusable

Goods

or

Supply		Processing
1. Onsite donation		Items sorted for
®		retail or wholesale
2. GreenDrop
3. Delivered supply

Retail

Retail Thrifters

items are

Thousands of items are priced and merchandised

Unsold reusable goods

We are a for-profit company. Shopping in our stores does not support any nonprofit. We are a registered professional fundraiser where required.

To learn more visit, savers.com/disclosuresand gogreendrop.com/disclosures.

Wh

Wholesale

The majority of unsold textiles, shoes, and books go into the global reuse economy

Consumers

Extend the life of items:

Items reused as seconhand

Textiles repurposed into other items Textiles turned into post-consumer fibers

8	Savers® Value Village® 2023 Impact & Sustainability Report

1.5

INTRODUCTION

OUR APPROACH

ENVIRONMENT

SOCIAL

GOVERNANCE

SASB TABLE

Retail footprint and brands

The Savers® Value Village® family of thrift stores is the largest for-profit thrift operator in the United States and Canada.

As of April 1, 2023, we operated 317 stores across the United States, Canada, and Australia under six distinct store brands-Savers®, Value Village®, Value Village BoutiqueTM, Village des Valeurs®, Unique®, and 2nd Ave®.

We are proud of our 22,000 team members who are engaged and committed to our mission.

CAN

153

stores

	AU
U.S.	12
152	stores
stores

9	Savers® Value Village® 2023 Impact & Sustainability Report

	2.0	OUR APPROACH

10	Savers® Value Village® 2023 Impact & Sustainability Report