On June 12, 2023, the Board of Directors of Olo appointed Joanna Lambert, age 49, as Chief Operating Officer of the Company, effective July 5, 2023. Ms. Lambert will oversee the Company's operations, research and development, and growth strategy. Ms. Lambert brings more than 25 years of executive leadership experience scaling businesses globally in financial services, media, and technology.

Prior to joining the Company, Ms. Lambert was employed from 2018 to 2023 by Yahoo Inc. (formerly Verizon Media Group, itself formerly Oath Inc.) (Yahoo"), which includes leading brands such as Yahoo Finance, Yahoo News, Yahoo Mail, Yahoo Sports, MAKERS, TechCrunch, AOL, and others. At Yahoo, Ms. Lambert spent 2018 to 2019 as the General Manager of Finance and Tech, then served as the President and General Manager of Yahoo from 2019 to 2022, and served as Strategic Advisor from 2022 until 2023. During Ms. Lambert's time at Yahoo, she oversaw strategy and operations, media and content, subscriptions, product development, business development, and marketing across 19 markets globally.

Prior to Yahoo, Ms. Lambert served in roles at Paypal Holdings Inc. (Paypal"), including Vice President Consumer Product & General Manager, Venmo. Prior to Paypal, Ms. Lambert held various leadership positions at American Express Company, where her final role was Senior Vice President, Chief Product Officer & Operational Excellence. Ms. Lambert currently serves as a Board Member for two non-profits, National Public Radio (NPR) and Pencil Inc. She holds a Bachelor of Business, Communications degree from Queensland University of Technology.