Mastek Limited announced it is advancing its icxPro platform with NVIDIA accelerated computing. Offering the next generation of customer experience solutions powered by artificial intelligence, icxPro has demonstrated a 20% return on capital employed (ROCE) in the Manufacturing sector, with massive potential in the BFSI and Healthcare sectors. The launch of icxPro marks a significant stride in Mastek's non-linear growth strategy.

Mastek's icxPro, a cloud-native platform designed for building scalable AI applications, will help streamline the development of domain-specific AI applications using the full-stack NVIDIA accelerated computing platform, which includes NVIDIA NIM microservices, part of the NVIDIA AI Enterprise software platform. Running on NVIDIA A100 Tensor Core GPUs, Mastek's icxPro will enable businesses to achieve faster time to market and unlock significant business value. The key solutions this platform will bring to the Manufacturing, Healthcare, and BFSI sectors are: Superior CX management:cxPro, an end-to-end, cloud-native platform, seamlessly integrates with the NVIDIA AI stack, enabling the development of production-grade generative AI applications for superior CX management.

Faster Time to Market: Mastek's platform simplifies AI integration, accelerating the development of domain-specific solutions for Healthcare, Manufacturing, Retail, and BFSI. Enhanced Customer Engagement: Businesses can leverage AI to gain deeper customer insights, personalize interactions, and automate tasks across various channels, resulting in a more seamless and engaging customer experience. Proven Success and Scalability: Mastek's icxPro-enabled productized solutions, powered by NVIDIA AI, has a serviceable obtainable market in the Manufacturing and BFSI sectors, with strong return on capital employed (RocE) exceeding 20%.

Mastek's icxPro was recently implemented at Fortive (in the client's Business Plan-driven solution exercise with Digital Hack 2023), an American industrial technology conglomerate significantly reducing its customer response time from a 3-to-7-days range to a second. Mastek's generative AI-backed insight engine transformed processed data and provided real-time updates on the availability of obsolete spare parts. Mastek aims to build upon this success and scale the platform to empower businesses across diverse industries.

icxPro (part of Mastek iConniX GenAI portfolio) will lead to long term sustainability for businesses.