CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS



This Quarterly Report on Form 10-Q ("Report") and certain information
incorporated herein by reference contain forward-looking statements within the
"safe harbor" provisions of the Private Securities Litigation Reform Act of
1995. All statements included or incorporated by reference in this Report, other
than statements that are purely historical, are forward-looking
statements. Words such as "anticipate," "expect," "intend," "plan," "believe,"
"seek," "estimate," "will," "should," "would," "could," "may," and similar
expressions also identify forward-looking statements. These forward-looking
statements include, without limitation, discussions of our product development
plans, business strategies, future operations, financial condition and
prospects, developments in and the impacts of government regulation and
legislation, including, without limitation, The American Recovery and
Reinvestment Act, the Patient Protection and Affordable Care Act, and the
Medicare Access and CHIP Reauthorization Act of 2015, uncertainties related to
the future impact of United States tax reform, and market factors influencing
our results. Our expectations, beliefs, objectives, intentions and strategies
regarding our future results are not guarantees of future performance and are
subject to risks and uncertainties, both foreseen and unforeseen, that could
cause actual results to differ materially from results contemplated in our
forward-looking statements. These risks and uncertainties include, but are not
limited to, our ability to continue to develop new products and increase systems
sales in markets characterized by rapid technological evolution, consolidation,
and competition from larger, better-capitalized competitors. Many other
economic, competitive, governmental and technological factors could affect our
ability to achieve our goals, and interested persons are urged to review any
risks that may be described in "Item 1A. Risk Factors" as set forth herein and
other risk factors appearing in our most recent Annual Report on Form 10-K for
the fiscal year ended March 31, 2019 ("Annual Report"), as supplemented by
additional risk factors, if any, in our interim filings on our Quarterly Reports
on Form 10-Q, as well as in our other public disclosures and filings with the
Securities and Exchange Commission ("SEC"). Because of these risk factors, as
well as other variables affecting our financial condition and results of
operations, past financial performance may not be a reliable indicator of future
performance and historical trends should not be used to anticipate results or
trends in future periods. We assume no obligation to update any forward-looking
statements. You are cautioned not to place undue reliance on forward-looking
statements, which speak only as of the date of the filing of this Report.

This management's discussion and analysis of financial condition and results of
operations ("MD&A") is provided as a supplement to the condensed consolidated
financial statements and notes thereto included elsewhere in this Report in
order to enhance your understanding of our results of operations and financial
condition and should be read in conjunction with, and is qualified in its
entirety by, the condensed consolidated financial statements and related notes
thereto included elsewhere in this Report. Historical results of operations,
percentage margin fluctuations and any trends that may be inferred from the
discussion below are not necessarily indicative of the operating results for any
future period.

Company Overview

NextGen Healthcare is a leading provider of ambulatory-focused healthcare software and services solutions. In pursuit of our mission to empower the transformation of ambulatory care, we provide innovative technology-based solutions that help our clients succeed while they are managing more complexity and assuming greater financial risk.



Our clients span the ambulatory care market from small single specialty
practices to larger multi-specialty organizations. We have fully integrated our
solutions so that our clients are able to provide their patients with
comprehensive services utilizing a single platform. Our highly interoperable
platform allows ambulatory practices to thrive especially in complex,
heterogeneous healthcare communities where frictionless clinical data exchange
is required to coordinate and optimize patient care.

NextGen Healthcare has historically enhanced our solutions through both organic
and inorganic activities. In October 2015, we divested our former Hospital
Solutions division to focus exclusively on the ambulatory marketplace. In
January 2016, we acquired HealthFusion Holdings, Inc. and its cloud-based
electronic health record and practice management solution. In April 2017, we
acquired Entrada, Inc. and its cloud-based, mobile platform for clinical
documentation and collaboration. In August 2017, we acquired EagleDream Health,
Inc. and its cloud-based population health analytics solution. In January 2018,
we acquired Inforth Technologies for its specialty-focused clinical content. In
October 2019, we acquired Topaz Information Systems, LLC ("Topaz") for its
behavioral health solutions. In December 2019, we acquired Medfusion, Inc.
("Medfusion") for its patient experience platform capabilities and OTTO Health,
LLC ("OTTO") for its integrated virtual care solutions. The integration of these
acquired technologies have made NextGen Healthcare's solutions among the most
comprehensive and powerful in the market.

The Company was incorporated in California in 1974. Previously named Quality
Systems, Inc., the Company changed its corporate name to NextGen Healthcare,
Inc. in September 2018. Our principal offices are located at 18111 Von Karman
Ave., Suite 800, Irvine, California, 92612, and our principal website is
www.nextgen.com. We operate on a fiscal year ending on March 31.

Trends and Events in Our Business

We believe that the trends and events described below have contributed to our consolidated results of operations and may continue to impact our future results.



Over the last decade, the ambulatory healthcare market has experienced
significant regulatory change, which has driven practice transformation and
technology advancements. Recognizing that it was imperative to digitize the
American health system to stem the escalating cost of healthcare and improve the
quality of care being delivered, Congress enacted the Health Information
Technology for Economic and Clinical Health Act in 2009 ("HITECH Act"). The
legislation stimulated healthcare organizations to not only adopt electronic
health records, but to use them to collect discrete data that could be used to
drive quality care. This standardization supported early pay for reporting and
pay-for-performance programs.

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In 2010, the Affordable Care Act ("ACA") established the roadmap for shifting
American healthcare from volume (fee-for-service) to a value-based care ("VBC")
system that rewards improved outcomes at lower costs (fee-for-value). This was
followed by the Medicare Access and CHIP Reauthorization Act of 2015 ("MACRA"),
bipartisan legislation that further changed the way Medicare rewards clinicians
for value vs. volume. Initially focused on government-funded care, the domain of
the Centers for Medicare & Medicaid Services ("CMS"), these programs are now
firmly established on the commercial insurance side of the industry as well.

VBC created the need for a new category of healthcare information technology
("HIT") tools that could be used to identify and treat groups of patients, or
cohorts, based on risk. Population Health Management ("PHM") tools support these
needs by identifying patient risk, engaging patients, coordinating care, and
determining when interventions are needed to improve clinical and financial
outcomes. The United States PHM market was estimated at $3.1 billion in 2018 and
is expected to more than double by 2022.

Importantly, the introduction of VBC programs was only an element of the broader
approach to reducing healthcare expenditure. It was also accompanied by
significant reductions in Medicare spending with a projected reduction of $218
billion in payments by 2028, as reported by RevCycle Intelligence. The drive to
reduce costs initially led to consolidation in the healthcare system that was
followed by a significant shift of care from the inpatient to the outpatient
setting as more care is being moved to this lower cost environment. Ambulatory
care settings have become an essential component of comprehensive, low cost
distributed care. In 2018, outpatient volumes reached over 3.5 billion
encounters and are forecasted to grow 15% by 2028, as reported by Becker's
Health IT and CIO Report. The independent physicians' practices segment is
expected to generate more revenue than non-affiliated hospitals as it accepts
electronic health records integrated PHM programs for better primary and
follow-up care, as reported by Frost & Sullivan. The need to sustain revenue has
made it extremely important for practices to secure their patient market share,
elevating patient loyalty to be a significant determinant of provider success.
Capturing patient market share and thriving in a market driven by VBC requires
both an integrated platform and a full view of the patient population's clinical
and cost data neither of which could be accomplished without new technologies to
collect and analyze multi-sourced patient data. Effectively implemented, these
new technologies allow organizations to enhance financial viability while
exercising the freedom to join, affiliate, integrate or interoperate in ways
that maximize strategic control.

In order to maintain financial success with shifting reimbursement rules and
shrinking reimbursement, we believe demand for managed services, including
revenue cycle management ("RCM") services, hosting, transcription and scribe
services, aligned and integrated with clinical technology solutions, will
increase in the coming years.

Based on these trends, successful clients must undertake the following
imperatives: 1) ensure healthy predictable financial outcomes, 2) provide high
quality care at a lower cost in a risk-bearing environment, 3) ensure engaged
and loyal patients, and 4) optimize clinician productivity while deploying HIT
solutions, 5) support frictionless interoperability.

Our Strategy



We strive to be the trusted partner for clients of all sizes, integrating
services and software into a consolidated solution that enables an efficient and
effective caregiver and patient experience while driving positive financial
outcomes. As a healthcare information technology and services company, we plan
to continue investing in our current capabilities as well as building and/or
acquiring new capabilities as we guide our clients through an evolving
healthcare marketplace that is transitioning from fee-for-service to
fee-for-value reimbursement models. With approximately 90,000 providers using
our solutions, we are enabling care and believe we can truly transform the
delivery of care through the following strategic priorities:

• Focus on the ambulatory client segment. In October 2015, we sold our former

Hospital Solutions division to focus on our core ambulatory clients.

Further, a recent operational reorganization better allows us to serve the

needs of our ambulatory clients through a simpler, more nimble, and focused


       organization. We believe it is essential to protect, build and sell new
       capabilities within our ambulatory client segment. We are focused on our
       core by increasing quality and the serviceability of our solutions. We

intend to continue to enhance the capabilities of our NextGen Ambulatory

flagship product. At the same time, we intend to expand the capability of

the highly scalable, pure cloud-based and mobile-enabled NextGen® Office

platform.

• Platform as a service. With the introduction of our API 2.0 framework and

our continued leverage of the Mirth interoperability platform, we will

continue our evolution to plug and play extensibility and information

sharing that allows our customers to innovate and deploy high-fidelity

extensions to our core applications without the costs, risks (security,

performance, etc.) or complexity commonly associated with direct binding.

We have also introduced platform-enabled automation capabilities to empower

our clients to drive cost out of their processes while supporting their

needs to implement the highly personalized workflows that are required to

support value based care. Our acquisition of Entrada and its cloud-based,

mobile application in April 2017 demonstrates our commitment to innovation

that becomes essential for practitioners by improving their clinical

productivity with documentation support services that seamlessly integrate

into their electronic health record. We believe there is significant

opportunity to extend the solutions we offer existing and new clients


       through value-added services such as RCM and EDI.


    •  Population health software and services. We are migrating into
       applications, analytics and services that will enable our clients to

proactively manage the health of patient populations. We are establishing

strong development partnerships with our most innovative customers who are

actively participating in shared-risk contracts, and working together with

them to create progressive population health capabilities. We support

extraordinary information sharing capabilities vital to managing patient


       populations through our interoperability offerings.


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Critical Accounting Policies and Estimates



The discussion and analysis of our condensed consolidated financial statements
and results of operations is based upon our condensed consolidated financial
statements, which have been prepared in accordance with accounting principles
generally accepted in the United States of America ("GAAP"). The preparation of
these condensed consolidated financial statements requires us to make estimates
and judgments that affect our reported amounts of assets, liabilities, revenue
and expenses, and related disclosures. We base our assumptions, estimates and
judgments on historical experience, current trends, and other factors we believe
to be reasonable under the circumstances, and we evaluate these estimates on an
ongoing basis. On a regular basis, we review the accounting policies and update
our assumptions, estimates, and judgments, as needed, to ensure that our
condensed consolidated financial statements are presented fairly and in
accordance with GAAP. Actual results could differ materially from our estimates
under different assumptions or conditions. To the extent that there are material
differences between our estimates and actual results, our financial condition or
results of operations will be affected.

We describe our significant accounting policies in Note 1, "Summary of
Significant Accounting Policies," of our notes to consolidated financial
statements included in our Annual Report. We discuss our critical accounting
policies and estimates in Part II, Item 7, "Management's Discussion and Analysis
of Financial Condition and Results of Operations," of our Annual Report.

We adopted Accounting Standards Update No. 2016-02, Leases (Topic 842) and its
subsequent amendments (together "ASC 842") during the quarter ended June 30,
2019 using the transition approach provided for under ASU No. 2018-11, Leases
(Topic 842): Targeted Improvements, which allowed us to apply the new lease
standard as of April 1, 2019, rather than the beginning of the earliest period
presented. ASC 842 supersedes ASC 840 and requires the recognition of leased
arrangements on the balance sheet as right-of-use assets and liabilities
pertaining to the rights and obligations created by the leased assets. Refer to
Note 4, "Leases" of our notes to condensed consolidated financial statements
included elsewhere in this Report for additional information regarding our
adoption of ASC 842.

There have been no other material changes in our significant accounting policies
or critical accounting policies and estimates since the fiscal year ended March
31, 2019.

Results of Operations

The following table sets forth the percentage of revenue represented by each
item in our condensed consolidated statements of comprehensive income for the
three and nine months ended December 31, 2019 and 2018 (certain percentages
below may not sum due to rounding):



                                              Three Months Ended December 31,              Nine Months Ended December 31,
                                               2019                     2018                2019                    2018
Revenues:
Recurring                                            90.6 %                   89.7 %              90.3 %                  89.7 %
Software, hardware, and other
non-recurring                                         9.4                     10.3                 9.7                    10.3
Total revenues                                      100.0                    100.0               100.0                   100.0
Cost of revenue:
Recurring                                            37.9                     36.7                37.9                    36.3
Software, hardware, and other
non-recurring                                         5.1                      5.0                 4.9                     5.3
Amortization of capitalized software
costs and acquired intangible assets                  6.5                      5.4                 6.5                     5.2
Total cost of revenue                                49.5                     47.1                49.3                    46.8
Gross profit                                         50.5                     52.9                50.7                    53.2
Operating expenses:
Selling, general and administrative                  31.1                     31.6                30.2                    30.5
Research and development costs, net                  14.5                     15.8                15.3                    15.5
Amortization of acquired intangible
assets                                                0.7                      0.8                 0.7                     0.8
Impairment of assets                                  1.4                      0.0                 1.1                     0.0
Restructuring costs                                   0.4                      0.0                 0.6                     0.0
Total operating expenses                             48.2                     48.2                47.9                    46.8
Income from operations                                2.4                      4.7                 2.8                     6.4
Interest income                                       0.0                      0.0                 0.0                     0.0
Interest expense                                     (0.3 )                   (0.6 )              (0.3 )                  (0.6 )
Other income (expense), net                           0.1                     (0.2 )               0.1                     0.1
Income before provision for (benefit
of) income taxes                                      2.2                      4.0                 2.6                     5.9
Provision for (benefit of) income
taxes                                                (1.0 )                    0.3                (0.3 )                   0.7
Net income                                            3.2 %                    3.7 %               2.9 %                   5.2 %




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Revenues

The following table presents our disaggregated revenues for the three and nine months ended December 31, 2019 and 2018 (in thousands):





                                             Three Months Ended December
                                                         31,                    Nine Months Ended December 31,
                                                2019             2018             2019                  2018
Recurring revenues:
Subscription services                        $   33,163       $   30,035     $        94,718       $        87,618
Support and maintenance                          39,936           39,714             118,948               120,556
Managed services                                 26,830           24,251              77,730                74,048
Electronic data interchange and data
services                                         24,858           23,446              73,427                71,548
Total recurring revenues                        124,787          117,446             364,823               353,770

Software, hardware, and other
non-recurring revenues:
Software license and hardware                     7,210            9,217              22,563                26,013
Other non-recurring services                      5,743            4,204              16,471                14,605
Total software, hardware and other
non-recurring revenues                           12,953           13,421              39,034                40,618

Total revenues                               $  137,740       $  130,867     $       403,857       $       394,388

Recurring revenues as a percentage of
total revenues                                     90.6 %           89.7 %              90.3 %                89.7 %



We generate revenue from sales of licensing rights and subscriptions to our software solutions, hardware and third-party software products, support and maintenance, managed services, electronic data interchange ("EDI") and data services, and other non-recurring services, including implementation, training, and consulting services performed for clients who use our products.



Consolidated revenue for the three months ended December 31, 2019 increased $6.9
million compared to the prior year period due to a $7.4 million increase in
recurring revenues, partially offset by a $0.5 million decrease in software,
hardware and other non-recurring revenues. Consolidated revenue for the nine
months ended December 31, 2019 increased $9.5 million compared to the prior year
period due to a $11.1 million increase in recurring revenues, partially offset
by a $1.6 million decrease in software, hardware and other non-recurring
revenues. The increase in recurring revenues for the three and nine months ended
December 31, 2019 compared to the prior year period was primarily driven by
subscription services revenue related to our acquisitions of Topaz and Medfusion
during the quarter and higher subscriptions associated with our population
health and analytics and NextGen Office cloud-based solutions. Our managed
services revenue increased due to higher revenues from both revenue cycle
management and managed cloud services. The increase in our EDI and data services
revenue was due mostly to growth in the transaction volume. The decrease in
support and maintenance revenue for the nine months ended December 31, 2019
compared to 2019 was due to higher client attrition. The decrease in software,
hardware, and other non-recurring revenues for the three and nine months ended
December 31, 2019 compared to the prior year period was primarily due to lower
software bookings, partially offset by an increase in professional services
revenue.

Bookings reflect the estimated annual value of our executed contracts and are
believed to provide a broad indicator of the general direction and progress of
the business. Total bookings decreased to $30.6 million for the three months
ended December 31, 2019 compared to $32.8 million in the prior year primarily
due to a lower software and professional services bookings, partially offset by
higher subscriptions bookings.

Total bookings were $98.9 million and $98.0 million for the nine months ended December 31, 2019 and 2018, respectively.


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Cost of Revenue and Gross Profit



The following table presents our consolidated cost of revenue and gross profit
for the three and nine months ended December 31, 2019 and 2018 (in thousands):



                                              Three Months Ended December 31,           Nine Months Ended December 31,
                                                2019                  2018                2019                  2018
Cost of revenue:
Recurring                                  $        52,197       $        47,997     $       153,065       $       143,322
Software, hardware, and other
non-recurring                                        6,975                 6,576              19,816                20,752
Amortization of capitalized software
costs and acquired intangible assets                 8,963                 7,098              26,219                20,566
Total cost of revenue                      $        68,135       $        61,671     $       199,100       $       184,640

Gross profit                               $        69,605       $        69,196     $       204,757       $       209,748
Gross margin %                                        50.5 %                52.9 %              50.7 %                53.2 %




Cost of revenue consists primarily of compensation expense, including
share-based compensation, for personnel that deliver our products and services.
Cost of revenue also includes amortization of capitalized software costs and
acquired technology, third party consultant and outsourcing costs, costs
associated with our EDI business partners and clearinghouses, hosting service
costs, third party software costs and royalties, and other costs directly
associated with delivering our products and services. Refer to Note 7,
"Intangible Assets" and Note 8, "Capitalized Software Costs" of our notes to
condensed consolidated financial statements included elsewhere in this Report
for additional information on current period amortization of capitalized
software costs and acquired technology and an estimate of future expected
amortization.

Share-based compensation expense included in cost of revenue was $0.5 million
and $0.4 million for the three months ended December 31, 2019 and 2018.
Share-based compensation expense included in cost of revenue was $1.5 and $0.9
million for the nine months ended December 31, 2019 and 2018.

Gross profit for the three months ended December 31, 2019 increased $0.4 million
compared to the prior year period due to a $6.9 million increase in revenues as
discussed above, offset by a $6.5 million increase in cost of revenue. Our gross
margin decreased to 50.5% for the three months ended December 31, 2019 compared
to 52.9% in the prior year.

Gross profit for the nine months ended December 31, 2019 decreased $5.0 million
compared to the prior year period due to a $14.5 million increase in cost of
revenue, partially offset by a $9.5 million increase in revenues as discussed
above. Our gross margin decreased to 50.7% for the nine months ended December
31, 2019 compared to 53.2% in the prior year.

The increase in cost of revenue for the three and nine months ended December 31,
2019 compared to the prior year period is primarily due to higher amortization
of previously capitalized software costs, higher third party outsourcing costs
and personnel costs related to our delivering our managed services, higher
hosting services costs, an increase in cost of subscription services associated
with higher related subscription services revenues, and an increase in direct
EDI costs associated with higher transaction volume, partially offset by lower
personnel costs related to delivering our support and maintenance services. The
decline in gross margin was primarily driven by the higher amortization of
previously capitalized software costs.

Selling, General and Administrative Expense

The following table presents our consolidated selling, general and administrative expense for the three and nine months ended December 31, 2019 and 2018 (in thousands):





                                              Three Months Ended December 31,           Nine Months Ended December 31,
                                                2019                  2018                2019                  2018
Selling, general and administrative        $        42,841       $        41,304     $       122,015       $       120,169
Selling, general and administrative, as
a percentage of revenue                               31.1 %                31.6 %              30.2 %                30.5 %




Selling, general and administrative expense consists of compensation expense,
including share-based compensation, for management and administrative personnel,
selling and marketing expense, facilities costs, depreciation, professional
service fees, including legal, consulting, and accounting services, acquisition
and transaction-related costs, and other general corporate and administrative
expenses.

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Share-based compensation expense included in selling, general and administrative
expenses was $3.1 million and $3.5 million for the three months ended December
31, 2019 and 2018, respectively. Share-based compensation expense included in
selling, general and administrative expenses was $9.5 million and $8.8 million
for the nine months ended December 31, 2019 and 2018, respectively. The increase
in share-based compensation for the nine months ended December 31, 2019 compared
to the same prior year periods is due to increased utilization of share-based
awards to incentivize our executives and employees. Refer to Note 13,
"Share-Based Awards" of our notes to condensed consolidated financial statements
included elsewhere in this Report for additional information of our share-based
awards and related incentive plans.

Selling, general and administrative expenses increased $1.5 million for the
three months ended December 31, 2019 compared to the prior year period primarily
due to a $1.6 million higher acquisition costs related to acquisitions of Topaz,
Medfusion, and OTTO.

Selling, general and administrative expenses increased $1.8 million for the nine
months ended December 31, 2019 compared to the prior year period due to the $5.7
million net benefit recorded in the prior year from insurance recoveries related
to the settlement of the Federal Securities Class Action complaint, offset by
$2.9 lower employee severance and exit costs and lower salaries and benefits due
to a reduction in employee headcount as a result of our business restructuring
plan announced earlier in the year, and a net decrease in all other costs.

Research and Development Costs, net

The following table presents our consolidated net research and development costs, capitalized software costs, and gross expenditures prior to capitalization, for the three and nine months ended December 31, 2019 and 2018 (in thousands):





                                              Three Months Ended December 31,           Nine Months Ended December 31,
                                                2019                  2018                2019                  2018
Gross expenditures                         $        24,910       $        25,156     $        76,651       $        76,034
Capitalized software costs                          (4,884 )              (4,474 )           (14,785 )             (14,853 )

Research and development costs, net $ 20,026 $ 20,682 $ 61,866 $ 61,181



Research and development costs, as a
percentage of revenue                                 14.5 %                15.8 %              15.3 %                15.5 %
Capitalized software costs as a
percentage of gross expenditures                      19.6 %                17.8 %              19.3 %                19.5 %




Gross research and development expenditures, including costs expensed and costs
capitalized, consist of compensation expense, including share-based compensation
for research and development personnel, certain third-party consultant fees,
software maintenance costs, and other costs related to new product development
and enhancement to our existing products. We intend to continue to invest
heavily in research and development expenses as we continue to bring additional
functionality and features to the medical community and develop a new integrated
inpatient and outpatient, web-based software platform.

The capitalization of software development costs results in a reduction to our
reported net research and development costs. Our software capitalization rate,
or capitalized software costs as a percentage of gross expenditures, has varied
historically and may continue to vary based on the nature and status of specific
projects and initiatives in progress. Although changes in software
capitalization rates have no impact on our overall cash flows, it results in
fluctuations in the amount of software development costs being expensed up front
and the amount of net research and development costs reported in our condensed
consolidated statement of net income and comprehensive income.

Share-based compensation expense included in research and development costs was
$1.0 million and $0.9 million for the three months ended December 31, 2019 and
2018, respectively. Share-based compensation expense included in research and
development costs was $2.8 million and $2.2 million for the nine months ended
December 31, 2019 and 2018, respectively.

Net research and development costs for the three months ended December 31, 2019
decreased $0.7 million compared to the prior year period due to $0.4 million
higher capitalization of software costs and $0.3 million lower gross
expenditures. Net research and development costs for the nine months ended
December 31, 2019 increased $0.6 million compared to the prior year period due
to a $0.6 million increase in gross expenditures. The increase in gross
expenditures for the nine months ended December 31, 2019 compared to the prior
year period was primarily due to higher utilization of our Bangalore development
center resources and increased hosting costs, partially offset by lower salaries
and benefits due to a reduction in employee headcount as a result of our
business restructuring plan announced earlier this year. Our software
capitalization rate fluctuates due to differences in the nature and status of
our projects and initiatives during a given year, which affects the amount of
development costs that may be capitalized.

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Amortization of Acquired Intangible Assets

The following table presents our amortization of acquired intangible assets for the three and nine months ended December 31, 2019 and 2018 (in thousands):





                                             Three Months Ended December 31,          Nine Months Ended December 31,
                                                 2019                2018              2019                    2018

Amortization of acquired intangible assets $ 964 $ 1,027 $ 2,694 $ 3,316






Amortization of acquired intangible assets included in operating expense consist
of the amortization related to our customer relationships, trademarks, and
contracts intangible assets acquired as part of our business combinations. Refer
to Note 7, "Intangible Assets" of our notes to condensed consolidated financial
statements included elsewhere in this Report for an estimate of future expected
amortization.

Amortization of acquired intangible assets for the three and nine months ended
December 31, 2019 decreased $0.1 million and $0.6 million, respectively compared
to the prior year periods due to certain acquired intangible assets being fully
amortized in the prior fiscal year.



Restructuring Costs and Impairment of Assets



In June 2019, we implemented a business restructuring plan as part of our
continued efforts to preserve and grow the value of the Company through
client-focused innovations while reducing our cost structure. As part of the
restructuring, we reduced our total workforce by approximately 4% primarily
within the research and development function and intend to expand on our
research and development resources in India. We recorded $0.5 million and $2.4
million of restructuring costs in the three and nine months ended December 31,
2019, respectively, within operating expenses in our condensed consolidated
statements of comprehensive income. The restructuring costs consisted primarily
of payroll-related costs, such as severance, outplacement costs, and continuing
healthcare coverage, associated with the involuntary separation of employees
pursuant to a one-time benefit arrangement. These amounts were accrued when it
was probable that the benefits would be paid, and the amounts were reasonably
estimable. As of December 31, 2019, the remaining liability associated with
payroll-related costs was $0.3 million, which we expect to be substantially paid
during the fourth quarter of fiscal 2020.

In connection with the restructuring plan, we also vacated portions of certain
leased locations and recorded impairments of $1.9 million and $4.4 million in
the three and nine months ended December 31, 2019, respectively, to our
operating right-of-use assets and certain related fixed assets associated with
the vacated locations, or portions thereof, in North Canton, San Diego, Horsham,
St. Louis, Irvine, and Atlanta based on projected sublease rental income and
estimated sublease commencement dates. Significant judgment was required to
estimate the fair value of each asset group and actual results could vary from
the estimates, resulting in potential future adjustments to amounts previously
recorded. Refer to Note 16, "Restructuring Plan" of our notes to condensed
consolidated financial statements included elsewhere in this Report for further
details.


Interest and Other Income and Expense

The following table presents our interest expense for the three and nine months ended December 31, 2019 and 2018 (in thousands):





                                               Three Months Ended December 31,            Nine Months Ended December 31,
                                                2019                    2018                2019                  2018
Interest income                            $            30         $            44     $           145       $           113
Interest expense                                      (435 )                  (720 )            (1,294 )              (2,219 )
Other income (expense), net                            137                    (227 )               214                   384




Interest expense relates to our revolving credit agreement and the related
amortization of deferred debt issuance costs. Refer to Note 9, "Line of Credit"
of our notes to condensed consolidated financial statements included elsewhere
in this Report for additional information.

The changes in interest expense is primarily caused by fluctuations in
outstanding balances under our revolving credit agreement and the related
amortization of debt issuance costs. As of December 31, 2019, we had $37.0
million of outstanding balances under the revolving credit agreement, compared
to an outstanding balance of $11.0 million as of March 31, 2019 and $27.0
million as of December 31, 2018. The fluctuations of other income and expense
compared to the prior year periods are primarily due to changes to the India
foreign exchange rates.

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Provision for Income Taxes

The following table presents our provision for income taxes for the three and nine months ended December 31, 2019 and 2018 (in thousands):





                                           Three Months Ended December 31,        Nine Months Ended December 31,
                                              2019                 2018              2019                 2018

Provision for (benefit of) income taxes (1,403 ) $ 456

$        (1,274 )     $       2,794
Effective tax rate                               -46.6 %                8.6 %             -12.2 %              12.0 %




The decrease in the effective tax rate for the three and nine months ended
December 31, 2019 compared to the prior year periods was primarily due to the
increased net benefit of the research and development credits, partially offset
by nondeductible stock option expense, nondeductible officer's compensation, and
reserves for uncertain tax position. Additionally, due to the differences in the
amount of income before taxes, the impact of the rate reconciliation items on
the effective tax rates were more significant in the three and nine months ended
December 31, 2019.

Net Income

The following table presents our net income (in thousands) and net income per share and for the three months ended December 31, 2019 and 2018:





                                                Three Months Ended December 31,             Nine Months Ended December 31,
                                                 2019                     2018                2019                  2018
Net income                                 $          4,415         $          4,824     $        11,740       $        20,566
Net income per share:
Basic                                      $           0.07         $           0.07     $          0.18       $          0.32
Diluted                                    $           0.07         $           0.07     $          0.18       $          0.32



As a result of the foregoing changes in revenue and expense, net income for the three months ended December 31, 2019 decreased $0.4 million compared to the prior year period.



As a result of the foregoing changes in revenue and expense, net income for the
nine months ended December 31, 2019 decreased $8.8 million compared to the prior
period.

Liquidity and Capital Resources

The following table presents selected financial statistics and information for the nine months ended December 31, 2019 and 2018 (in thousands):





                                                            Nine Months Ended December 31,
                                                              2019                  2018
Cash and cash equivalents                                $        26,790       $        30,054
Unused portion of revolving credit agreement (1)                 263,000               273,000
Total liquidity                                          $       289,790       $       303,054

Net income                                               $        11,740       $        20,566
Net cash provided by operating activities                $        64,371       $        33,279

(1) As of December 31, 2019, we had $37.0 million of outstanding loans under our

$300.0 million revolving credit agreement.

Our principal sources of liquidity are our cash generated from operations, driven mostly by our net income and working capital management, our cash and cash equivalents, and our revolving credit agreement.


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Cash and Cash Equivalents



As of December 31, 2019, our cash and cash equivalents balance of $26.8 million
reflects a $6.3 million decrease compared to $33.1 million as of March 31, 2019.
We had $37.0 million of outstanding loans under our revolving credit agreement
as of December 31, 2019.

We may continue to use a portion of our funds as well as available financing
from our revolving credit agreement for future acquisitions or other similar
business activities, although the specific timing and amount of funds to be used
is not currently determinable. We intend to expend some of our available funds
for the development of products complementary to our existing product line as
well as new versions of certain of our products. These developments are intended
to take advantage of more powerful technologies and to increase the integration
of our products.

Our investment policy is determined by our Board of Directors. Excess cash, if
any, may be invested in very liquid short term assets including tax exempt and
taxable money market funds, certificates of deposit and short term municipal
bonds with average maturities of 365 days or less at the time of purchase. Our
Board of Directors continues to review alternate uses for our cash including an
expansion of our investment policy and other items. Any or all of these programs
could significantly impact our investment income in future periods.

We believe that our cash and cash equivalents on hand at December 31, 2019, together with our cash flows from operations and liquidity provided by our revolving credit agreement, will be sufficient to meet our working capital and capital expenditure requirements for the next twelve months.

Cash Flows from Operating Activities

The following table summarizes our condensed consolidated statements of cash flows for the nine months ended December 31, 2019 and 2018 (in thousands):





                                                            Nine Months Ended December 31,
                                                              2019                  2018
Net income                                               $        11,740       $        20,566
Non-cash expenses                                                 63,480                46,736
Cash from net income, as adjusted                        $        75,220       $        67,302
Change in contract assets and liabilities, net                    (2,933 )              (6,516 )
Change in accounts receivable                                      6,184                   242
Change in other assets and liabilities                           (14,100 )             (27,749 )
Net cash provided by operating activities                $        64,371       $        33,279




For the nine months ended December 31, 2019, cash provided by operating
activities increased $31.1 million compared to the prior year period, of which
$13.6 million is due to changes in other assets and liabilities, $7.9 million
due to higher cash from net income as adjusted for $16.7 million higher non-cash
expenses, $5.9 million from decreases in accounts receivable, and $3.6 million
from net changes in contract assets and liabilities. The increase in cash from
net changes in other assets and liabilities is primarily due to payments in the
prior year related to the $19.0 million settlement of the Federal Securities
Class Action complaint. Non-cash expenses increased primarily due to higher
amortization of operating lease assets, higher amortization of previously
capitalized software costs, impairment charges related to our vacated lease
locations, and higher share-based compensation expenses while net income for the
nine months ended December 31, 2019 decreased $8.8 million compared to the prior
year period, as described in the "Net Income" section above. Accounts receivable
balances decreased due to continued efforts to collect and resolve aged
balances, resulting in a corresponding increase in cash from collections in the
nine months ended December 31, 2019. The increase in cash associated with net
changes in contract assets and liabilities is primarily due to a lower level of
maintenance invoicing as a result of client attrition and a higher amount of
invoices issued in the fourth quarter of fiscal year 2019.

Cash Flows from Investing Activities



Net cash used in investing activities for the nine months ended December 31,
2019 was $90.8 million compared with $19.0 million in the prior year period. The
increase in net cash used in investing activities is primarily due to cash
payments for our acquisitions of Topaz, Medfusion and OTTO, net of cash
acquired, of $71.6 million, and $2.8 million higher additions to equipment and
improvements in the current year, offset by $2.5 million of refunds from our
corporate-owned life insurance policies.

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Cash Flows from Financing Activities



Net cash provided by financing activities for the nine months ended December 31,
2019 was $24.4 million compared with $8.1 million cash used in financing
activities in the prior year period. The increase in cash provided by financing
activities is primarily due to net additional borrowings of $26.0 million on our
line of credit in the current year, compared to $10.0 million in principal
repayments on our line of credit in the prior year, partially offset by $2.4
million lower proceeds from the issuance of shares under employee plans.

Contractual Obligations

We have minimum purchase commitments of $24.8 million related to payments due under certain non-cancelable agreements to purchase goods and services.

The following table summarizes our significant contractual obligations at December 31, 2019 and the effect that such obligations are expected to have on our liquidity and cash in future periods (in thousands):





                                                                   For the year ended March 31,
                                         2020 (remaining                                                        2025 and
Contractual Obligations      Total        three months)        2021        

2022         2023        2024        beyond
Operating lease
obligations                 $ 47,135     $         2,483     $  9,873     $  9,640     $  9,491     $ 8,179     $   7,469
Remaining lease
obligations for vacated
properties (1)                10,956                 669        2,717        2,481        2,036       1,453         1,600
Line of credit
obligations (Note 9)          37,000                   -            -            -       37,000           -             -
Total                       $ 95,091     $         3,152     $ 12,590     $ 12,121     $ 48,527     $ 9,632     $   9,069

(1) Remaining lease obligations for vacated properties relates to remaining lease

obligations at certain locations, including Solana Beach, North Canton and

portions of Atlanta, Brentwood, Irvine, Horsham, San Diego and St. Louis,

that we have vacated and are actively marketing the locations for sublease as

part of our reorganization efforts. Total obligations have not been reduced

by projected sublease rentals or by minimum sublease rentals of $0.4

million due in future periods under non-cancelable subleases.

The deferred compensation liability as of December 31, 2019 was $6.2 million, which is not included in the table above as the timing of future benefit payments to employees is not determinable.

New Accounting Pronouncements



Refer to Note 1, "Summary of Significant Accounting Policies" of our notes to
condensed consolidated financial statements included elsewhere in this Report
for a discussion of new accounting standards.

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