Clerk Chat announced there?s a shift in the way Microsoft Teams users communicate, and Clerk Chat is at the forefront of this technological advancement. Clerk Chat enables native integration into Microsoft Teams for SMS text messaging and WhatsApp. With Clerk Chat?s ability to natively integrate with Teams, users can finally make both calls and send SMS to people outside of their organization, whether it be clients or customers, using their existing business phone number.

There is no more need to choose multiple providers for texting and calling - Clerk Chat, through its Operator Connect partnership with Tier1 telecom providers, is able to provide seamless communication services. Clerk Chat?s solution is powered by Bandwidth, the main carrier for Microsoft Teams calling, which allows to avoid lengthy and messy porting processes. In fact, customers can bring their existing Teams phone numbers with absolutely no disruption to calling.

Bringing messaging to Microsoft?s calling customers allows businesses to tap into the most popular channels of communication: SMS and WhatsApp. Companies can confirm appointments, schedule automated messages, and dominate voice or text-based customer service - all while ensuring compliance¹ due to Clerk Chat?s SOC2 Type2 certification. Integrating Clerk Chat into Microsoft Teams for SMS and voice streamlines communication, saving time and eliminates channel-switching.

And, with Operator Connect, which revolutionizes connectivity, businesses simplify PSTN integration directly in Teams, gaining access to Clerk Chat's technical expertise, secure products and services, and its reliable infrastructure - all while still receiving capabilities of Microsoft?s software support.