Kingwell : Environmental, Social and Governance Report 2019

(Incorporated in the Cayman Islands with limited liability) Stock Code: 1195

ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

INTRODUCTION, ENVIRONMENTAL, SOCIAL AND GOVERNANCE POLICIES

Kingwell Group Limited (the "Company", collectively with its subsidiaries, the "Group" or "we") is engaged in the property development, property leasing and property management services business with its principal operation offices located in Anlu City, Hubei Province and Xuzhou City, Jiangsu Province of Mainland China respectively. This Environmental, Social and Governance Report (the "Report") summarises the environmental, social and governance ("ESG") initiatives, plans and performance of the Group and demonstrates its commitment to sustainable development.

The Group adheres to the management policies of sustainable ESG development. We are also committed to handling the Group's ESG affairs effectively and in a responsible manner, which becomes a core part of our business strategy. We believe this is the key to our continued success in the future.

ESG Governance Structure

The Group has established the ESG Taskforce (the "Taskforce"). The Taskforce comprises core members from different departments of the Group and is responsible for collecting relevant information on our ESG aspects for the preparation of the Report. The Taskforce reports to the Board of Directors (the "Board"), assists in identifying and assessing the Group's ESG risks and the effectiveness of the internal control mechanism. The Taskforce will also examine and assess our performance in different aspects such as environment, health and safety, labour standards, and product responsibility in the ESG aspect. The Board sets the general direction of the Group's ESG strategy and ensures the effectiveness of ESG risk control and internal control mechanism.

REPORTING SCOPE

Unless specified otherwise, this Report covers the Group's policies, compliance issues as well as environmental key performance indicators ("KPIs") in two subject areas, namely, Environmental and Social, of the property development, property leasing and property management services business operations of its offices in Mainland China (including Anlu City office and Xuzhou City office, of which one of the offices in Xuzhou is a new office set up this year, which mainly operates the business of its subsidiary, Foshan Tianan Hongji Property Services Co., Ltd.*（佛山天安鴻基物業服務有限公司）) for the period from 1 July 2018 to 30 June 2019. We will continue to expand the scope of disclosure in the future after the Group's data collection system becomes more matured and the sustainable development work is enhanced.

REPORTING FRAMEWORK

The Report is prepared pursuant to the Environmental, Social and Governance Reporting Guide (the "ESG Reporting Guide") under Appendix 27 of the Main Board Listing Rules of the Stock Exchange of Hong Kong Limited.

For the Group's corporate governance practices, please refer to P.15 to P.26 of the Corporate Governance Report contained in the Annual Report.

REPORTING PERIOD

The Report describes the ESG activities, challenges and measures taken by the Group during the year ended 30 June 2019 (the "Reporting Period" or "2019").

Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

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STAKEHOLDER ENGAGEMENT

The Group values its stakeholders and their views relating to its businesses and ESG issues. In order to understand and address stakeholders' concerns, the Group communicates with its key stakeholders, including but not limited to employees, investors, customers, suppliers, government bodies and communities through different channels such as conferences and electronic platforms, etc. In formulating operational strategies and ESG measures, the Group takes into account the stakeholders' expectations and strives to improve its performance through mutual cooperation with the stakeholders, resulting in creating greater value for the community.

MATERIALITY ASSESSMENT

The management and staff of the Group's respective major functions have participated in the preparation of the Report to assist the Group in reviewing its operations and identifying relevant ESG issues and assess the importance of related matters to our business and each stakeholder. Based on the assessed significant ESG issues, a data collection questionnaire was prepared to collect information from relevant departments and business units of the Group.

The following table is a summary of the Group's material ESG issues included in this Report:

ESG Reporting Guide	Material ESG Aspects of the Group
A. Environmental
A1.	Emissions	Exhaust Gas and Greenhouse Gas ("GHG") Emissions	P. 03
		Waste Management	P. 05
A2.	Use of Resources	Electricity and Energy Consumption	P. 07
		Water Consumption	P. 08
A3. Environment and Natural Resources	Working Environment	P. 09
B. Social
B1.	Employment	Compensation and Benefits	P. 10
		Employment, Promotion and Dismissal	P. 10
		Equal Opportunity	P. 11
B2.	Health and Safety	Internal Health and Safety Management System	P. 11
		Fire Safety	P. 11
B3.	Development and Training	Training Management	P. 12
B4.	Labour Standards	Prevention of Child or Forced Labour	P. 12
B5.	Supply Chain Management	Supplier Assessment	P. 13
		Fair and Open Procurement	P. 13
B6.	Product Responsibility	Product Responsibility	P. 13
B7.	Anti-corruption	Anti-corruption	P. 15
B8.	Community Investment	Corporate Social Responsibility	P. 15

During the Reporting Period, the Group confirmed that it has established suitable and effective management policies and internal control systems for ESG issues and confirmed that the disclosed contents are in compliance with the requirements of the ESG Reporting Guide.

CONTACT US

We welcome stakeholders to provide their opinions and suggestions. You can provide valuable advices in respect of the Report or our performance in sustainable development and email to [e-mail].

02 Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

A. ENVIRONMENTAL

A1. Emissions

General Disclosure and KPIs

The Group adheres to the strategy of sustainable development during the operation. With the aim to reduce energy consumption and carbon emissions, the Group has always been exploring operating models that have less harmful effects on the environment, recognising the importance of good environmental management, and striving to protect the environment in order to fulfill the Group's commitment on social responsibility.

The Group regularly follows the latest national and regional environmental protection laws and regulations, thereby focusing on strengthening environmental protection measures in order to comply with relevant local laws and regulations and fully implement environmental policies. The Group complies with applicable laws and regulations, including "Environmental Protection Law of the People's Republic of China", "Law of the People's Republic of China on the Prevention and Control of Atmosphere Pollution", "Water Pollution Prevention and Control Law of the People's Republic of China", and "Law of the People's Republic of China on the Prevention and Control of Environmental Pollution by Solid Wastes", etc.

The responsible persons in charge of the Group's environmental affairs supervise the implementation of the above measures and relevant environmental protection policies. Under the stringent supervision and guidance, various departments endeavor to implement the environmental protection policies of the Group and ensure that all operation processes have complied with legal requirements. The responsible persons of environmental protection continue to review the policies and implementation procedures of the Group and report to the management appropriately, and suggestions would be made if necessary.

During the Reporting Period, the Group did not have any violations of relevant local environmental laws and regulations in relation to air and greenhouse gas, emissions, water and land discharge, and the generation of hazardous and non-hazardous waste that have a significant impact on the Group.

Exhaust Gas and GHG Emissions

Exhaust Gas Emissions

Due to our business nature, the Group does not generate any significant amount of exhaust gas emissions directly during its operations.

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A. ENVIRONMENTAL (Continued)

A1. Emissions (Continued)

General Disclosure and KPIs (Continued)

Exhaust Gas and GHG Emissions (Continued)

GHG Emissions

The GHG emissions of the Group are direct GHG emissions from gasoline consumption through transportation (Scope 1) and indirect GHG emissions generated from purchased electricity (Scope 2). There was no disclosure regarding the indirect GHG emissions generated from water consumption and paper consumption (Scope 3) during the Reporting Period as it was insignificant to the Group. The Group actively adopts electricity conservation and energy saving measures to reduce GHG emissions, including:

• Adopts measures for environmental protection and energy conservation actively. Relevant measures are described under "Electricity and Energy Consumption" in Aspect A2;
• Conducts monthly vehicle maintenance to reduce fuel consumption effectively, thereby reducing carbon emissions and exhaust gas emissions;
• Phases out any trucks that fail to satisfy the standards of the national and regional emission policy (National Standard IV or EU V), purchases regular gasoline for vehicles, and conducts annual inspections to ensure the compliance with national emission standards; and
• Reduces the number of business trips through utilising electronic communication such as video conference and WeChat meetings.

The employees' awareness of electricity conservation and energy conservation has been increased through these energy-saving measures.

The summary of GHG emissions and its intensity performance was as follows:

Indicator 1	Unit	2019
Direct GHG emissions (Scope 1) - Gasoline Consumption	tCO2e	46.94
Indirect GHG emissions (Scope 2) - Purchased Electricity	tCO2e	58.62
Total GHG emissions (Scope 1 and 2)	tCO2e	105.56
Intensity of total GHG emissions 2 (Scope 1 and 2)	tCO2e per employee	1.82

Note:

1. GHG emissions data is presented in terms of carbon dioxide equivalent and are based on, but not limited to, "The Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standards" issued by the World Resources Institute and the World Business Council for Sustainable Development, the latest released emission factors of China's regional power grid basis, "How to prepare an ESG Report - Appendix II: Reporting Guidance on Environmental KPIs" issued by the HKEX and "Global Warming Potential Values" from the IPCC Fifth Assessment Report.
2. As at 30 June 2019, the Group had 58 employees in total of its offices in Mainland China. The data is also used for calculating other intensity data.

04 Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

A. ENVIRONMENTAL (Continued)

A1. Emissions (Continued)

General Disclosure and KPIs (Continued)

Domestic Sewage

The Group also discharges domestic sewage during daily operation, which is discharged into the urban sewage pipe network after being purified by the underground sewage treatment facilities.

As the waste water discharged by the Group will be disposed through the municipal sewage pipe network to the regional water purification plant, the water consumption amount of the Group is considered as the discharge of sewage. The data on the discharge of sewage will be described under "Water Consumption" in Aspect A2.

Waste Management

The Group adheres to the waste management principles and strives to properly manage and dispose all wastes produced by our business activities. Our waste management practice has been compiled with laws and regulations relating to environmental protection. The non-hazardous wastes generated by the Group's business activities mainly consist of papers, general waste and ink cartridges. After being collected and sorted by the Group, such wastes will eventually be collected and processed by general waste service providers. Recyclable wastes (such as paper) will be recycled for reuse.

We regularly monitor the consumption volume of paper and the usage of ink cartridges, and have implemented a number of reduction measures. The Group's offices have also provided suitable facilities and encouraged our staffs to sort and recycle the wastes to achieve the objectives in mitigating wastes, reusing and recycling in its operations. The Group maintains high standard in waste reduction, educates its employees the significance of sustainable development and provides relevant support in order to enhance their skills and knowledge in sustainable development.

The summary of major non-hazardous wastes discharge and its intensity performance was as follows:

Category of waste	Unit	2019
Paper	kg	7.41
Intensity	kg per employee	0.13
General waste	tonnes	0.05
Intensity	tonnes per employee	0.001
Ink cartridges	pieces	2
Intensity	pieces per employee	0.03

Due to our business nature, the Group does not directly produce hazardous wastes during its operations.

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A. ENVIRONMENTAL (Continued)

A1. Emissions (Continued)

General Disclosure and KPIs (Continued)

Digitalized Office

The Group is committed to establishing an electronic automated office. The office makes full use of the online system, while general business notices and data transmissions are conducted through the intranet system, and has established electronic work flows. Printing and copying files are minimised to the largest extent to reduce paper usage, while double-side printing is also encouraged in the offices. The reuse of used envelopes and used paper, cartons, envelopes and folders are also encouraged. The offices are responsible for supervising the volume of paper usage and waste paper is collected and disposed of by the administrative department and the office. Reusable paper products, such as document cases, envelopes, etc. are collected and recycled while the use of disposable paper products, such as paper cups and paper towels, are encouraged to minimise to the largest extent. In addition, the Group also places "Green Message" reminders on office equipment to further enhance employees' environmental awareness.

A2. Use of Resources

General Disclosure and KPIs

With the aims to actively promote the effective use of resources, the Group monitors the potential impact of business operations on the environment real time and promotes green office and operating environment by adopting four basic principles, i.e. "Reduce, Reuse, Recycle and Replace", thus minimising the impact of the Group's operation on the environment.

As described in Aspect A1, the Group has formulated policies and procedures related to environmental management to manage the use of such energies like water, electricity and gasoline by monitoring monthly usage statistics, focusing on management of key energy consuming equipment, and regulating the operation procedure of equipment, in order to use the energy fully and efficiently.

The Group strictly complies with the "Water Law of the People's Republic of China", "Electric Power Law of the People's Republic of China", "Energy Law of the People's Republic of China", "Law of the People's Republic of China on Conserving Energy", and other relevant laws and regulations. During the Reporting Period, the Group was not aware of any material non-compliance of the above laws and regulations.

06 Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

A. ENVIRONMENTAL (Continued)

A2. Use of Resources (Continued)

General Disclosure and KPIs (Continued)

Electricity and Energy Consumption

The major energy consumption of the Group during its daily operation is electricity consumption in the operation, and gasoline consumption via transportation.

The Group has formulated rules and regulations to achieve the goal of electricity saving and efficient consumption. The relevant specific measures are as follows:

• Selects energy-efficient equipment and electrical appliances for offices and domestic electricity use, and gradually replaces obsolete equipment with energy-saving certified alternatives;
• Forbids the use of large-power electrical appliances, such as heaters, kettles, refrigerators, etc., to avoid electricity overload. Employees should turn off all electrical appliances that come with them when they leave offices;
• Turns off all the unnecessary lights, air conditioners, computers and other office equipment in office areas, conference rooms and corridors when they are not in use to avoid any wastage;
• Uses energy saving bulbs or LED lamps instead of traditional lamps;
• Strictly prohibits the running of idle equipment, unreasonable electric wiring distribution, etc.;
• Avoids the waste of electricity by strictly regulating the use of air conditioners;
• Allows employees to turn off their computers (mainframe and monitor) when away for a long time, and switches them to standby or sleep mode when going out for lunch; and
• Enhances the maintenance and overhaul of equipment, maintains the best condition of all electronic equipment for effective use of electricity

The employees' awareness of energy conservation has been increased through these energy-saving measures.

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A. ENVIRONMENTAL (Continued)

A2. Use of Resources (Continued)

General Disclosure and KPIs (Continued)

Electricity and Energy Consumption (Continued)

During the Reporting Period, the energy consumption of the Group and its intensity were summarised as follows:

Type of energy	Unit	2019
Gasoline3	kWh	155,647.94
Intensity	kWh per employee	2,683.59
Electricity	kWh	84,261
Intensity	kWh per employee	1,452.78

Note:

3. The actual gasoline consumption in 2019 was approximately 17,647.46 litres.

Water Consumption

The water consumption of the Group mainly comes from the office water consumption. We encourage all employees and customers to develop the habit of conserving water consciously. The Group has been enhancing its water conservation promotion. Pantry and washrooms are posted with environmental messages to remind employees for water conservation, which results in further enhancing our employees' awareness in water conservation.

Due to the nature of the business of the Group and its operations mainly in the cities, the procurement of suitable water sources is not relevant to the Group.

During the Reporting Period, the water consumption (i.e. wastewater discharge) of the Group and its intensity were summarised as follows:

Water consumption	Unit	2019
Domestic sewage	cubic meters	467.23
Intensity	cubic meters per employee	8.06

Use of Packaging Material

Due to our business nature, the Group does not produce any final products nor does it have any industrial facilities. Thus, it does not use any significant amount of packaging materials during its daily operations.

08 Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

A. ENVIRONMENTAL (Continued)

A3. The Environment and Natural Resources

General Disclosure and KPIs

The Group focuses on our business impact on the environment and natural resources and pursues the best practice with the environmental protection. In addition to complying with relevant environmental laws and regulations and international standards to properly preserve the natural environment, the Group has integrated the concept of environmental protection and natural resources conservation into its internal management and daily operations with the aim of achieving environmental sustainability.

Working Environment

The Group is committed to providing employees with a comfortable and green working environment to enhance work efficiency. The Group maintains office discipline and environmental hygiene and keeps the personal office area and public areas clean and tidy. Our staff will inspect the conditions of the living areas and workspace from time to time to implement preventive management in advance and identify problems and hidden dangers timely. We will deal with the identified problems and hidden dangers in time to maintain a sound working environment.

On the other hand, the Group regularly monitors and measures indoor air quality in the workplace. The Group maintains indoor air quality and filters pollutants and dust by using air purification equipment in the workplace and cleaning air conditioning system regularly.

1. SOCIAL
   B1. Employment

General Disclosure

The success of the Group is highly dependent on its capability to attract, cultivate and retain talents, as employees are the largest and most valuable asset and the core competitive advantage of the Group. The Group adheres to a people-oriented approach, respects and safeguards the legitimate interests of every employee, standardises labour employment management, and protects employees' occupational health and safety. The Group also enhances democratic management, protects the vital interests of employees, and fully respects and values their enthusiasm, initiative and creativity in order to build a harmonious staff relationship.

The Group actively complies with laws and regulations, such as the "Labour Law of the People's Republic of China", "Labour Contract Law of the People's Republic of China" and "Regulations on Work-related Injury Insurances". The Group has accordingly formulated a series of relevant personnel management policies to guide employees to actively integrate personal pursuits into the long-term development of the Group.

During the Reporting Period, the Group was not aware of any material non-compliance of laws and regulations in respect of human resources.

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1. SOCIAL (Continued)

B1. Employment (Continued)

General Disclosure (Continued)

Compensation and Benefits

The Group has established a fair, reasonable, and competitive remuneration system for salary payments to employees based on the principle of fairness, competitiveness, incentives, reasonableness, and legality. The remuneration of the employees of the Group comprises basic salary, performance bonus, overtime payment, position subsidy, related subsidies and other various bonuses. In addition, the Group conducts annual assessments in accordance with changes in macroeconomic factors of national policies and price levels, industry and regional remuneration levels, changes in the Group's development strategy, and the overall effectiveness of the Group, and makes corresponding adjustments to staff remuneration.

The Group has signed and executed labour contracts with employees in accordance with the "Labour Contract Law of the People's Republic of China". The signing rate of the labour contracts is 100%. In accordance with the law, the Group legally pays "five social insurance and one housing fund" for its employees, namely endowment insurance, medical insurance, unemployment insurance, employment injury insurance, maternity insurance, and housing provident fund, to ensure that employees are covered by social insurance.

The Group earnestly safeguards the legitimate interests of labour in accordance with the requirements of the national and local laws and regulations such as the "Labour Law of the People's Republic of China", respects the rights of employees to rest and leave, and regulates their working hours and their rights for various types of rest times and holidays. Following the "Regulation on Paid Annual Leave for Employees" and other relevant regulations, we implement the paid leave policies for employees to pay overtime wages for labour that exceed statutory working hours. In addition, employees are allowed to apply for flexible working schedule based on their job requirements.

Employment, Promotion and Dismissal

The Group has continuously established and improved its recruitment system. During the recruitment process, we standardise the hiring procedures and recruitment principles, adhere to the hiring principles of morality, knowledge, ability, experience and fitness applicable to job positions as well as the principles of justice, fairness and openness, so as to continuously attract and recruit the talents.

The Group has implemented a fair and open assessment system to provide employees with opportunities for promotion and development based on their work performance and internal assessment results so as to explore their potential at work.

The Group specifies the basis and process for staff promotion, transfer and demotion management, regulates the departure process, and protects the interests of both employees and the Group.

10 Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

1. SOCIAL (Continued)

B1. Employment (Continued)

General Disclosure (Continued)

Equal Opportunity

The Group strictly complies with national and local government regulations by adopting a fair, equitable and open recruitment process and developing relevant system files to eliminate discrimination during the recruitment process. Employees face no discrimination regardless of race, gender, colour, age, family background, ethnic tradition, religion, physical fitness and nationality and thus allowing them to enjoy fair treatment in every aspect including recruitment, salary, training and promotion. In the Group, male and female staff received the same remuneration with the same job duties. The Group endeavours to attract professionals with diverse backgrounds to join us.

B2. Health and Safety

General Disclosure

The Group recognises the importance of the health and safety of its employees, commits itself to providing employees with a healthy, safe and comfortable working environment and strives to eliminate potential health and safety hazards at workplaces. We enforce relevant laws and regulations such as the "Labour Law of the People's Republic of China", "Law of the People's Republic of China on Prevention and Control of Occupational Diseases" and "Fire Protection Law of the People's Republic of China", etc.

During the Reporting Period, the Group did not record any accidents that resulted in death or serious physical injury and no claims or compensation were paid to our employees due to such events. No material non-compliance of laws and regulations relevant to health and safety of employees were found.

Internal Health and Safety Management System

The Group maintains an internal audit and inspection system to ensure the health and safety of customers and employees during the operation. The review process is designed to ensure that the workplace is under constant monitoring and to identify and correct the deficiencies that do not meet the standard. The Group regularly inspects and reviews the safety issues of offices and actively encourages employees to report health and safety incidents and risks.

We also arrange health checks for employees. We particularly pay attention to employees who have abnormal examination results and give them treatment advice.

Fire Safety

The Group has also formulated fire safety systems in accordance with the "Fire Protection Law of the People's Republic of China" and the "Provisions on the Supervision and Administrator of Fire Protection of Construction Projects". Fire drills are conducted to raise the staff's awareness of fire prevention, instruct staff to use fire extinguishers properly and improve the fire evacuation plans. We also have first aid kits and fire extinguishers in different places of workplace and mark the place clearly in response to emergencies.

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1. SOCIAL (Continued)

B3. Development and Training

General Disclosure

The Group focuses on the establishment of the enterprise internal management training and development system, and promotes the sustainable development of the Group while facilitating the personal growth and development of employees through multiple training models to satisfy the different needs of employees at various levels and improve their skills.

Training Management

The management formulates annual training proposals of the Group and regularly reviews the effectiveness of the training courses, so as to help to improve the quality of the Group's training system. Collective trainings will be specifically held for salespersons and staff from customer services departments in complementing to the marketing strategy of the Group and strictly comply with the guidance on internal operations. The Group will benefit from more professional knowledge and skills so as to facilitate personal development. The Group will also provide allowances, remuneration and promotion incentives to encourage employees to participate in external training courses, such as sponsoring staff to attend training courses for business marketing.

The training proposals of the Group will be formulated by the management on an annual basis. The management regularly reviews the effectiveness of the training schemes, so as to help to improve the effectiveness of the Group's training system. The Group regularly holds staff sharing sessions to help deal with employee's problems during works.

The Group also recognises the importance of occupational safety training to protect the personal safety of employees. The relevant policies have been described in detail in Aspect B2 "Fire Safety".

B4. Labour Standards

General Disclosure

Prevention of Child or Forced Labour

The Group complies with the "Labour Law of the People's Republic of China" and the "Provisions on the Prohibition of Using Child Labour of the People's Republic of China" with respect to the employment of youths under 16 years of age and their legal rights.

The Group strictly prohibits the use of any child and forced labour by its mainland China operations. The Group demands all new employees to provide true and accurate personal information when they join the Group for the recruitment staff to stringently verify their information including, among other things, body check certificates, academic certificates, identity card and hometown information. It also conducts regular reviews and checks to guard against child or forced labour in its operation.

Furthermore, employees of the Group work overtime on a voluntary basis to prevent any breach of labour standards and duly protect employees' rights. The Group also prohibits any punishments, management methods and behaviors involving verbal abuse, physical punishment, physical abuse, oppression, sexual harassment (including inappropriate languages, postures and physical contact), etc. against its employees for any reason.

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1. SOCIAL (Continued)

B4. Labour Standards (Continued)

General Disclosure (Continued)

Prevention of Child or Forced Labour (Continued)

At the same time, the Group also avoids engaging the administrative supplies and services of those vendors and contractors whose record of use of child or forced labour is known.

During the Reporting Period, the Group was not aware of any material non-compliance with any laws and regulations in relation to the prevention of child or forced labour.

B5. Supply Chain Management

General Disclosure

The Group also places high importance on the management of potential environmental and social risks of its supply chain when it procures raw materials. It has established a stringent and standardised procurement system and a supplier selection process which also take environmental and social risk control of suppliers into account in order to regulate the procurement system and control costs effectively and enhance the transparency of procurement management.

Supplier Assessment

The Group expects its suppliers to fulfill the standards in terms of environment, quality, society, corporate governance as well as commercial ethics. We also require our suppliers to deliver positive influences on the environmental and social matters, the scopes of which mainly include operational compliance, employees' security and health, social responsibility, commercial ethics and environmental protection.

We will terminate supply contract with those enterprises or suppliers that may cause severe contamination or seriously social harms or have caused material environmental or social accidents.

Through the above assessment process, we could minimise potential environmental and social risks of supply chain.

Fair and Open Procurement

In strict compliance with the "Bidding Law of the People's Republic of China" and other regulations, the Group makes procurement on an open, fair and impartial basis without any discrimination against any particular supplier nor corruption and bribery. Employees and any party related to the relevant supplier are forbidden to take part in the subject procurement. The Group stresses the integrity of its suppliers and business partners. We only select suppliers and business partners with good business track records and no material non-compliances or unethical behaviours.

B6. Product Responsibility

General Disclosure

We actively safeguard the quality of our services through our internal control and maintain on-going communication with our customers to ensure understanding and satisfaction of their demand and expectations, as well as to constantly improve our services by knowing their satisfactory rates. We zealously complies with laws and regulations in relation to consumers' rights such as the "Law of the People's Republic of China on Protection of Consumer Rights" and "Advertising Law of the People's Republic of China"

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1. SOCIAL (Continued)

B6. Product Responsibility (Continued)

General Disclosure (Continued)

Product Responsibility

The Group has its channel for complaint so that customers can complain directly to the Group's office. Our administrative department will record the complaint suggestion and handle the relevant complaints. The Group is aware that good customer service is the key influential factor of our success. It has always been our primary mission to protect and assure customers' privacy. Stringent policies have been formulated on the collection and use of personal data for our principal operations, in which all information in relation to privacy will be locked in safety cabinets with dedicated security control. The Group also distributes manuals to customers and tenants with detailed instructions to ensure the transparency and authenticity of sales information.

Health and Safety of the Customers

The Group strives to provide a comfortable and safe experience to customers. We have entrusted professional parties including approved persons, registered structural engineer and registered contractor to carry out assessment and conduct safety check on the facilities of the leasing properties on a regular basis, so as to ensure our projects are in accordance with applicable laws such as the "Construction Law of the People's Republic of China" and requirements of relevant regulations.

Advertising and Labelling

According to the nature of the Group's nature, the business of the Group does not involve any promotional activities. Therefore, the business operation of the Group does not involve any material advertisement and label-related risks.

During the Reporting Period, the Group was not aware of any material non-compliance with product and service quality-related laws and regulations.

B7. Anti-corruption

General Disclosure

The Group believes that an honest corporate culture is the key to our continued success, and thus we attach great importance to anti-corruption work and system building and commit ourselves to building an honest and transparent corporate culture. We strictly comply with the requirements under laws and regulations such as the "Company Law of the People's Republic of China", "Bidding Law of the People's Republic of China", "Interim Provisions on Banning Commercial Bribery" and "Punishing corruption and regulations of the People's Republic of China".

The Group's major operations formulated such policy on control and prevention of bribery, extortion, fraud and money laundering between shareholders and related parties in each business operation and trade activity.

During the Reporting Period, the Group did not notify any material non-compliance with the relevant laws and regulations of bribery, extortion, fraud and money laundering.

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1. SOCIAL (Continued)

B7. Anti-corruption (Continued)

General Disclosure (Continued)

Anti-corruption

Internal Control System

The Group has an anti-bribery function which is responsible for developing the overall framework of anti-bribery and anti-corruption policies and procedures, as well as guiding and monitoring the implementation of such policies and procedures in different aspects of the Group's operations. The subsidiaries of the Group will report, without delay, any suspected bribery and corruption to the Group's responsible officer, who will then carry out further investigation and determine appropriate course of action as and when necessary.

Furthermore, our finance department and audit department (where our chief executive officer is the responsible officer) are responsible for regular monitoring and checking all non-operational capital flow activities of its major businesses. The Group has also formulated an anti-fraudulent system to normalise whistle-blowing, investigation, handling, assessment and remedial action process.

The Group places a great deal of importance on preventing bribery and corruption during the procurement process and has established relevant management protocol and systems, which are described in the section headed "Fair and Open Procurement" under Aspect B5.

Whistle-blowing System

The Group has also established a whistle-blowing system, whistle-blower protection policy, as well as designated report hotline, which stipulates provision of whistle-blowing process and standard treatment time. The whistle- blowing system allows all staffs and independent third parties (including, amongst others, customers and suppliers) who are in contact with the staffs to report in an anonymous calls and e-mail way to the management, including negligence, corruption, bribery and other misconduct. The management will process the reports promptly, fairly and confidentially. On the other hand, the whistle-blowing system also ensures that whistle-blowers will not be treated unfairly because of reports, the whistle-blowers will not face unfair dismissal, unwarranted disciplinary actions, etc.

B8. Community Investment

General Disclosure

Corporate Social Responsibility

The Group believes it is our responsibility to contribute to the society. As a responsible corporate citizen, the Group always strives to support various charitable and community activities and hope to contribute to society professionally. The Group actively performs its social responsibility as a corporate citizen.

The Group hopes to develop a sense of social responsibility among its staff. As such, staffs are encouraged to make a greater contribution for the society by participating in charitable activities during office hours and spare time. They also take part in environmental and charitable activities and are encouraged to make donations to assist underprivileged students and children and engage in social services. We believe that the participation in activities that repay the society will increase the civic awareness of our staff and set up correct values.

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ESG REPORTING GUIDE CONTENT INDEX OF THE STOCK EXCHANGE OF HONG KONG LIMITED

Aspects, General
Disclosures and KPIs	Description	Section/Declaration
Aspect A1: Emissions
General Disclosure	Information on:	Emissions
	(a) the policies; and
	(b) compliance with relevant laws and
	regulations that have a significant
	impact on the issuer relating to
	Exhaust Gas and GHG emissions,
	discharges into water and land, and
	generation of hazardous and non-
	hazardous waste.
KPI A1.1 ("comply or explain")	Types of emissions and respective	Emissions - Exhaust Gas and
	emissions data.	GHG Emissions, Domestic Sewage
KPI A1.2 ("comply or explain")	GHG emissions in total (in tonnes) and	Emissions - Exhaust Gas and
	intensity.	GHG Emissions
KPI A1.3 ("comply or explain")	Total hazardous waste produced (in	Not applicable - Explained
	tonnes) and intensity.
KPI A1.4 ("comply or explain")	Total non-hazardous waste produced (in	Emissions - Waste Management
	tonnes) and intensity.
KPI A1.5 ("comply or explain")	Description of reduction initiatives and	Emissions - Exhaust Gas and
	results achieved.	GHG Emissions
KPI A1.6 ("comply or explain")	Description of how hazardous and non-	Emissions - Waste Management
	hazardous wastes are handled, reduction
	initiatives and results achieved.
Aspect A2: Use of Resources
General Disclosure	Policies on the efficient use of resources,	Use of Resources
	including energy, water and other raw
	materials.
KPI A2.1 ("comply or explain")	Direct and/or indirect energy consumption	Use of Resources - Electricity and
	by type in total and intensity.	Energy Consumption
KPI A2.2 ("comply or explain")	Water consumption in total and intensity.	Use of Resources - Water Consumption
KPI A2.3 ("comply or explain")	Description of energy use efficiency	Use of Resources - Electricity and
	initiatives and results achieved.	Energy Consumption
KPI A2.4 ("comply or explain")	Description of whether there is any issue in	Use of Resources - Water Consumption
	sourcing water that is fit for purpose, water
	efficiency initiatives and results achieved.
KPI A2.5 ("comply or explain")	Total packaging material used for finished	Not applicable - Explained
	products (in tonnes) and with reference to
	per unit produced.

16 Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

Aspects, General
Disclosures and KPIs	Description	Section/Declaration
Aspect A3: The Environment and Natural Resources
General Disclosure	Policies on minimising the issuer's	Environment and Natural Resources
	significant impact on the environment and
	natural resources.
KPI A3.1 ("comply or explain")	Description of the significant impacts of	Environment and Natural Resources
	activities on the environment and natural	- Working Environment
	resources and the actions taken to manage
	them.
Aspect B1: Employment
General Disclosure	Information on:	Employment
	(a)	the policies; and
	(b)	compliance with relevant laws and
		regulations that have a significant
		impact on the issuer relating to
		c o m p e n s a t i o n a n d d i s m i s s a l ,
		recruitment and promotion, working
		hours, rest periods, equal opportunity,
		diversity, antidiscrimination, and other
		benefits and welfare.
Aspect B2: Health and Safety
General Disclosure	Information on:	Health and Safety
	(a)	the policies; and
	(b)	compliance with relevant laws and
		regulations that have a significant
		impact on the issuer relating to
		providing a safe working environment
		and protecting employees from
		occupational hazards.
Aspect B3: Development and Training
General Disclosure	Policies on improving employees '	Development and Training
	knowledge and skills for discharging duties
	at work. Description of training activities.
Aspect B4: Labour Standards
General Disclosure	Information on:	Labour Standards
	(a)	the policies; and
	(b)	compliance with relevant laws and
		regulations that have a significant
		impact on the issuer relating to
		preventing child or forced labour.

Kingwell Group Limited ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019

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Aspects, General
Disclosures and KPIs	Description	Section/Declaration
Aspect B5: Supply Chain Management
General Disclosure	Policies on managing environmental and	Supply Chain Management
	social risks of the supply chain.
Aspect B6: Product Responsibility
General Disclosure	Information on:	Product Responsibility
	(a)	the policies; and
	(b)	compliance with relevant laws and
		regulations that have a significant
		impact on the issuer relating to health
		and safety, advertising, labelling and
		privacy matters relating to products
		and services provided and methods of
		redress.
Aspect B7: Anti-corruption
General Disclosure	Information on:	Anti-corruption
	(a)	the policies; and
	(b)	compliance with relevant laws and
		regulations that have a significant
		impact on the issuer relating to
		bribery, extortion, fraud and money
		laundering.
Aspect B8: Community Investment
General Disclosure	Policies on community engagement to	Community Investment
	understand the needs of the communities
	where the issuer operates and to ensure

its activities take into consideration the communities' interests.

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