De Surinaamsche Bank Expands Relationship with Fiserv to Upgrade Core Banking Platform and Add New Digital Banking Capabilities
January 18, 2017 at 07:30 pm IST
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Fiserv, Inc. announced that De Surinaamsche Bank (DSB) has extended and expanded its long-standing relationship with Fiserv. DSB will implement DigitalAccess from Fiserv to enable online and mobile banking for retail and commercial customers. In addition, the bank is upgrading to the latest version of the Signature®core banking platform. DSB offers retail banking, corporate banking and Suritrust for Asset Management in Suriname. The bank chose to upgrade and implement new Fiserv solutions to create a flexible banking environment that provides them with a single view of the customer to quickly and effectively respond to the needs of both their retail and corporate customers. DigitalAccess offers a multi-channel, readily deployable solution that provides a rich digital banking platform delivered on any device from desktops to smartphones and tablets. Corporate customers of DSB will have access to a mobile solution for banking for the first time, giving them anytime, anywhere access to manage their business when and where it best fits their lives. With Signature, bank staff will have a single customer view to help service customers, including automation of manual processes and the elimination of paper in many cases. Branch staff will now have the capability to perform wire transfers. Integrated with the Signature bank platform, DSB will also utilize additional Fiserv solutions including Nautilus® for document management, Aperio™, a cross-channel customer interaction suite that enables customer relationship management, as well as upgrading Financial Crime Risk Management Platform for anti-money laundering and fraud prevention, and Advantage Payment System for local and international payments processing.
Fiserv, Inc. specializes in the development and integration of IT solutions for the financial and insurance sectors. Net sales break down by activity as follows:
- on-line banking and investment support (77.7%): solutions for on-line payment, solutions for placing share orders, paying for securities, managing retirement savings plans, etc.;
- financial management (16.6%): transaction and loan management solutions, data treatment, CRM, hosting solutions of online activities and outsourcing services for financial institutions (banks, leasing companies, real estate lending companies, etc.) and insurance companies;
- other (5.7%).
The United States account for 85% of net sales.