Ethoca has teamed up with FICO to improve fraud management capabilities for the card issuers. Now, card issuers who use FICO Falcon Fraud Manager will be able to easily connect to Ethoca’s Global Collaboration Network to maximise the recovery of card not present (CNP) fraud losses and avoid the expensive, useless chargeback process. As per the agreement, Ethoca’s service, Ethoca Alerts, will work closely with FICO’s Falcon software to deliver a complete CNP fraud solution that spans every stage of the fraud lifecycle such as protection, prevention, alerting, investigation and recovery. Leveraging the strength of the collaboration, FICO will offer a range of simple connection options so card issuers can easily participate in Ethoca’s Global Collaboration Network. Additionally, issuers who depend on FICO Falcon Fraud Manager can choose to take part in Ethoca’s network through direct integration. While Falcon uses advanced analytics to assess and score card transactions for potential fraud, Ethoca Alerts come into effect once CNP fraud has been confirmed between a cardholder and their bank.