Ethan Allen is taking steps to make its shopping experience even more exceptional for the Rochester area, with a brand-new interior design studio in Pittsford, New York. After serving clients in its location across from Eastview Mall in Victor since 1972, Ethan Allen Rochester is expanding to a new space in Pittsford Square that formerly housed Jos. A. Bank, close to Whole Foods.

The new interior design studio will occupy 5,500 square feet to allow clients to see a wide range of options for highly customized living, dining, home office and bedroom spaces. Roth emphasizes that Ethan Allen's designers define the company's client- focused credo. There will be experienced, full-time designers in the studio four to five days a week, but they also book appointments before and after regular studio hours to offer more convenience to clients.

The new Rochester location will be open Monday through Saturday but closed on Sunday. Clients can expect a 360-degree full-concierge shopping experience, from starting a room- design project, to ordering product, to receiving top-notch delivery for a seamless experience. Ethan Allen Rochester has its own distribution center, trucks, and in-house staff who handle the deliveries.

The team uses an pre-delivery inspection process to ensure complete client satisfaction. Designers then follow up to make sure their clients are happy with their experience.