Comcast Business announced that the municipal government in Washington, New Jersey, has improved customer service through implementation of VoiceEdge technology from Comcast Business. The municipal building in Washington, a borough of about 6,500 people in Northwest New Jersey, had a phone system that was more 20 years old. Residents would sometimes hear busy signals when they called, phone calls were dropped, and voicemails were misrouted. The phone system didn't even have Caller ID.