Black Hills : Fraud Advisory from Black Hills Energy in South Dakota
June 08, 2016 at 03:24 am IST
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Rapid City, S.D. - June 7, 2016 - Black Hills Energy recently received a report of a scam involving unknown parties contacting BHE customers.
According to the report, the fraudulent caller tells BHE customers that they are calling on behalf of another utility that is working for us on disconnects.
If you suspect fraud, immediately contact local law enforcement. If you have concerns or questions about Black Hills Energy employees, call customer service at 888-890-5554. We can confirm the legitimacy of the claim and can also confirm bill payments, service work, or a service call to any address.
That holds true for any utility. The number to call can be found on your monthly bill or the utility's website. It's important to know that scammers can cause caller ID displays to mimic legitimate companies, making it appear as if the call is legitimate.
These scams often start with different stories and can involve any utility provider or other type of business. Regardless, the way to avoid falling victim is usually the same:
Do not provide your Social Security number, credit card numbers, or bank account information to anyone who requests that information during an unsolicited phone call or an unannounced visit.
If someone calls claiming they represent your local utility provider and they demand immediate payment or personal information, hang up and call the customer service number on your utility bill. Do not give in to a high-pressure call seeking personal information.
Never allow anyone into your home for an unannounced visit to check your electrical wiring, cable or phone lines, natural gas pipes, or your appliances unless you have scheduled an appointment or are aware of a confirmed problem. Anytime a utility employee arrives at your door, require the employee to produce proper identification, and do not hesitate to confirm the visit with the utility company via a phone call before permitting any access to your property.
Black Hills Energy employees carry company-issued photo identification at all times and would be happy to have you contact our customer service number listed to verify their identity.
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Black Hills Corporation published this content on 07 June 2016 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 07 June 2016 21:54:03 UTC.
Original documenthttp://www.blackhillscorp.com/node/117641
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Black Hills Corporation is a customer-focused, growth-oriented utility company. The Company serves 1.33 million natural gas and electric utility customers in eight states: Arkansas, Colorado, Iowa, Kansas, Montana, Nebraska, South Dakota and Wyoming. The Company has two segments. The Electric Utilities segment generates, transmits and distributes electricity to approximately 222,000 electric utility customers in Colorado, Montana, South Dakota and Wyoming. Its Electric Utilities own 1,394 megawatts of generation and 9,106 miles of electric transmission and distribution lines. Its Gas Utilities segment serves approximately 1,116,000 natural gas utility customers in Arkansas, Colorado, Iowa, Kansas, Nebraska and Wyoming. Its Gas Utilities own and operate approximately 4663 miles of intrastate gas transmission pipelines and 42,514 miles of gas distribution mains and service lines, seven natural gas storage sites, more than 50,000 horsepower of compression and 516 miles of gathering lines.