Astea International Inc. announced that a Global Fortune 1000 Fire & Security Services Company has signed a cloud software-as-a-service (SaaS) contract for the Astea Alliance service management and mobile workforce platform to optimize, transform, and manage their service ecosystem. This Fire & Security Services Company works with and relies on thousands of third party partners that actively participate in their service delivery chain process, and it was mission critical for them to leverage a solution that was easy to use, yet highly configurable and robust enough to support their needs.