Vodafone Qatar : AVOID BILL SHOCKS EXCLUSIVELY WITH THE ALL NEW BILL MANAGER SERVICE BY VODAFONE

Doha, 8 January 2017: Vodafone today announced the launch of Bill Manager, an innovative product that ensures its Red Postpaid customers never receive a shocking bill again. Bill Manager does this by automatically giving customers the benefits of the best Local Data or Roaming products when they go out of bundle without customers having to activate those products in advance.

'Vodafone understands that the telecommunication needs and habits of customers in Qatar are fast changing as customers are using more and more data locally as well while travelling abroad. The Vodafone Bill Manager challenges the standard telecommunications practice of operators that expects customers to keep track of what is the best product to add, how to add it and when to add it. Bill Manager does all of that, without charging them anything extra and makes sure their bill is always optimised with no extra unnecessary charges,' said Mohamed Al Sadah, Chief Operating Officer, Vodafone Qatar.

For example, customers who start roaming in one of the 78 countries included in Vodafone Passport Pack and their roaming data or voice usage reaches QR 100 which is the price of the Passport Pack, they will automatically receive 1GB data valid in 78 countries, 1GB additional data valid in the GCC countries and 100 Roaming Minutes valid for a week for absolutely no extra charge. If the customer consumes the data or minutes within a week, Bill Manager will give them the same benefits the moment their usage reaches another QR100 and so on.

As another example of local usage if customers consumes all of the local data allowance included in their plan and starts getting charged at the standard out of bundle rates then upon spending QR20, Bill Manager will automatically give customers 200 MB without additional charges which is equivalent to the benefit of a Smart Data Rate product. If the customer continues to consume local data and reaches QR60 in charges, Bill Manager will automatically add the benefit of QR 60 mobile internet pack which gives the customer 1GB data. Bill Manager continues tracking usage levels giving benefits of 7GB data when a customer reaches QR 100 and so on for all mobile internet packs.

'At Vodafone we believe customers should always be in control of their spend. We are the only operator in Qatar to offer all postpaid customers Smart Data Rate and Smart Limit services. Bill Manager is another first for our Red customers. It is possible for a postpaid customer to be charged over QR1000 for1GB of out of bundle data in Qatar. Now with Bill Manager this same customer will only ever pay QR60 for 1GB of extra data,' explained Mohamed Al-Sadah.

Bill Manager will be available for free for new customers on Vodafone Red Plans and will be automatically added to existing Red customers from their next bill cycle. Bill Manager will also keep customers informed via timely SMS notifications about their savings and customers can also check My Vodafone App at any time to check how much extra value Bill Manager has given them. For more information visit, www.vodafone.qa.

-ENDS-

About Vodafone Qatar Q.S.C

Vodafone Qatar Q.S.C. ('Vodafone Qatar'), part of one of the world's largest telecommunications group, the Vodafone Group, is the holder of the Second Public Mobile and Fixed Telecommunications Networks and Services License in the State of Qatar. Vodafone Qatar switched on its mobile network on 1 March 2009 and shortly after started delivering great value to its customers with a range of exciting products and services. Having built a world class converged IP network, Vodafone launched fibre-based consumer and enterprise fixed-line services commercially in October 2012. Vodafone's vision is to expand successful product offerings and be the best at what we do. The Company is committed to providing world class telecommunications infrastructure to support Qatar National Vision 2030. Effective January 2015, Vodafone Qatar became fully compliant with Islamic Sharia practices throughout its business, including commercial and financial operations. Please visit www.vodafone.qa for more details.

For press enquiries, please contact:

Lana Khachan

Head of External Communications

Vodafone Qatar

E-mail: [e-mail]