Cicero, Inc. announced that Cicero Discovery has been verified as Citrix Ready(R). The Citrix Ready program helps customers identify third-party solutions that are recommended to enhance virtualization, networking and cloud computing solutions from Citrix. Cicero Discovery completed a rigorous verification process to ensure compatibility with Citrix XenApp(R), providing confidence in joint solution compatibility.

Cicero Discovery is an agile and easily configurable tool to collect activity and application performance data and track business objects across time and multiple users, as well as measure against defined expected business process flow, for either analysis or to feed a third party application. Cicero Discovery gathers data about user activities: the business processes they follow, the applications they run and how those applications are used, and the computer and network performance details. This data can be collected and stored centrally and can be tracked both in real-time and for historical reporting.

In the case of Citrix XenApp environments, Cicero Discovery provides an unprecedented level of integration such that all applications can be monitored, whether run within the local desktop environment, a full Citrix desktop environment or as individually published applications from one or more Citrix servers. Cicero customers and partners are using Cicero Discovery to: Identify process bottlenecks and target areas for automation; Measure idle time, time spent on certain processes, and repetitive and manual tasks; Monitor and control for compliance issues such as PCI, HIPAA and other business rules; Identify data entry issues and training deficiencies; Identify and achieve maximum potential for business processes; Measure application and network performance to identify areas of improvement.