The changes reflect a commitment to organize around customers at a time when technology is surpassing what was previously thought possible.
"Rapid digitalization and advances in technology and AI are causing businesses throughout the world to reconsider and reevaluate how they service and communicate with their customers. Sinch has the products, capabilities, and expertise to deliver against these new requirements, but we can do much more to improve our commercial velocity, win new customers, and drive growth", comments Sinch CEO,
The new operating model organizes Sinch's customer-facing functions into three strong geographical regions addressing customer demand for Sinch's entire product portfolio. The new structure creates a more efficient go-to-market engine that will support customers in key markets around the world.
Product and R&D will be centralized to better leverage Sinch's global scale, gain efficiencies, and accelerate innovation. A single global organization for product strategy and product management will report to a Chief Product Officer, with a global Chief Technology Officer taking responsibility for Sinch's R&D and platform operations.
"Sinch has a leading global position in an exciting and growing market. The changes that we have announced positions our company for growth by organizing our efforts around our customers and reducing duplication, allowing us to invest in growth while maintaining profitability," continues
Financial reporting
The new organization is expected to be implemented by
Whereas the organizational changes will unlock resources through increased efficiency and reduced duplication, Sinch's ambition is to reinvest these savings into initiatives that drive growth. With implementation during the first half of 2024, Sinch expects to see results during the second half of 2024.
Possible non-recurring charges and other financial implications will be communicated when Sinch publishes its results for the fourth quarter 2023, on
Changes to management
The
The EMEA region will be led by
The global CTO organization will be led by
Effective
Laurinda Pang , CEOBrett Scorza , Chief Technology OfficerChristina Raaschou , Chief Human Resources OfficerCristina David , Chief Information OfficerDamien Tabor , APAC (interim)Jonathan Bean , Chief Marketing OfficerJulia Fraser , EVP AmericasNicklas Molin , EVP EMEARoshan Saldanha , Chief Financial OfficerSean O'Neal , Chief Product Officer- Sibito Morley, Chief Data and Transformation Officer
Thomas Heath , Chief Strategy Officer
Sinch will present its financial results for the third quarter on
For more information, contact:
Ola Elmeland
Investor Relations Director
Mobile: +46 721 43 34 59
E-mail: investors@sinch.com
Om Sinch
Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses - including many of the world's largest tech companies - rely on Sinch and its global super network, which is the most secure and reliable network for messaging, voice and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in
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