Santander Bank, N.A. announced the appointments of Taryn Phelan as Commercial Banking Chief Experience Officer and Michael McDonough as Head of Trade & Working Capital Solutions. Phelan will report to Joe Abruzzo, Head of Commercial Banking, and McDonough will report to Ken Deveaux, Head of Transaction Banking. As Commercial Banking’s Chief Experience Officer, Phelan will lead an integrated effort focused on both the client and employee experience. Before joining Santander, McDonough served as Wholesale Payment Solutions Working Capital Lead at JPMorgan Chase, where he led the creation of working capital solutions for the Treasury, Trade Finance, Commercial Card and Merchant Services business lines. During his decade-long tenure at JPMorgan Chase, McDonough also held several trade, working capital and supply chain finance roles, including North America Trade Executive, Global Head of Corporate Trade and Supply Chain Product and Global Head of Supply Chain Finance Product.