BANDUNG --In an effort to reach customers more easily and efficiently, bank bjb provides various communication channels that can be accessed 24 hours. Including the official bank bjb call center at 14049.

However, customers need to be aware of fraud on behalf of bank bjb via phone call. The fraud methods that have been identified include claiming to be a bank bjb call center to call customers, and then continued with fraudulent actions.

"Bank bjb's official call center can be accessed at number 14049. In addition to this number, customers need to be aware of parties that act on behalf of bank bjb," said Head of Corporate Secretary Division bank bjb Widi Hartoto.

There are several things that customers need to pay attention to avoid fraud on behalf of bank bjb. First, is to ensure that the information you get regarding bank bjb comes from the company's official communication channel.

Bank bjb's official communication channels other than call center 14049 are include:

  • Official Email for bank bjb customer information and complaints, bjbcare@bankbjb.co.id
  • Bank bjb's official social media accounts, namely Instagram @bankbjb, Twitter @infobankbjb, and bank bjb Facebook. bank bjb Official social media account is a verified account with a blue tick.
  • Bank bjb Official Website https://www.bankbjb.co.id

Second, customers are also advised to never provide confidential data information to anyone. This includes PIN (Personal Identification Number), User ID, OTP Code (One Time Password), User ID, Access Code and information as well as numbers, Card Verification Value (CVV), up to the expiration date of card to any party. The bank bjb has never asked for such data information through unsafe electronic media facilities.

"bank bjb also always makes the security of its customer data a priority. Currently, bank bjb has implemented an anti-fraud management system to ensure customer security and convenience in conducting digital transactions at bank bjb," said Widi.

DIVISI CORPORATE SECRETARY

bank bjb

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Disclaimer

PT Bank Pembangunan Daerah Jawa Barat dan Banten Tbk published this content on 01 December 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 December 2021 03:21:02 UTC.