PlatinumOne Business Services Limited is an India-based company that is engaged in the business of providing business process management services. The Company provides services to mid-size and large corporates to fulfil their customer acquisition needs in various industries, namely fast-moving consumer goods (FMCG), real estate, furniture, insurance and software. Its services include lead conversion, lead generation, channel management, loyalty program, customer care and sales enablement. Its lead conversion services include the Company engaging with potential clients to uncover their needs and helps them to buy the desired product or services. Its lead generation services provide creation or generation of potential customer interest in a product or service. Under the loyalty program service, it works on the data of existing customers and engages with them to upgrade to particular products or services offered by its clients. Its tailor-made solutions offer customized engagement models.
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