05/05/15

Further acknowledgement of Phoenix innovation and customer service

The Business Continuity Institute (BCI) has announced the shortlistings for its annual European Awards, recognising the outstanding contribution of business continuity professionals and organisations.

Continuity and Resilience Provider (Service/Product) 2015

Phoenix is shortlisted in the category of 'Continuity and Resilience Provider (Service/Product) 2015', which recognises an outstanding service, or product relevant to the continuity and resilience profession, requiring a first class service or product that is backed up with excellent customer feedback and support. The shortlisted services are within Phoenix's Recover Smarter range of Disaster Recovery as a Service, which has also been recognised by the CIR business continuity awards this year, as 'Initiative of the Year'.

Continuity and Resilience Innovation 2015

Following on from its shortlisting for innovation in the CIR awards this year, PLANS IN YOUR POCKET - the iOS & Blackberry app for Shadow-Planner, has made the shortlist for 'Continuity and Resilience Innovation 2015'. Judged on the ability to demonstrate outstanding innovation in the development of a new product or service for the continuity and resilience sector, the award considers what the product or service offers, why the product or service was developed in relation to market need and how the product or service is being used to practical advantage by customers. It also looks at the contribution to good practice within the industry and excellent customer feedback and support.

Mike Osborne, MD of Business Continuity at Phoenix, said, "On top of the CIR shortlist announcement last month, we're thrilled with yet more industry acknowledgement that we're delivering innovative services that customers need and value, to a consistently high standard. We're not just keeping pace with the industry, but with our group-wide managed IT services expertise, we're able to anticipate and plan our service development to continue to meet our customers' needs as technology develops."

The winners will be announced at the European Awards Ceremony in Brussels on 4th June 2015.

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