Overview
We are one of the largest North American less-than-truckload ("LTL") motor carriers. We provide regional, inter-regional and national LTL services through a single integrated, union-free organization. Our service offerings, which include expedited transportation, are provided through an expansive network of service centers located throughout the continentalUnited States . Through strategic alliances, we also provide LTL services throughoutNorth America . In addition to our core LTL services, we offer a range of value-added services including container drayage, truckload brokerage and supply chain consulting. More than 98% of our revenue has historically been derived from transporting LTL shipments for our customers, whose demand for our services is generally tied to industrial production and the overall health of theU.S. domestic economy. In analyzing the components of our revenue, we monitor changes and trends in our LTL volumes and LTL revenue per hundredweight. While LTL revenue per hundredweight is a yield measurement, it is also a commonly-used indicator for general pricing trends in the LTL industry. This yield metric is not a true measure of price, however, as it can be influenced by many other factors, such as changes in fuel surcharges, weight per shipment and length of haul. As a result, changes in revenue per hundredweight do not necessarily indicate actual changes in underlying base rates. LTL revenue per hundredweight and the key factors that can impact this metric are described in more detail below: • LTL Revenue Per Hundredweight - Our LTL transportation services are generally priced based on weight, commodity, and distance. This measurement reflects the application of our pricing policies to the services we provide, which are influenced by competitive market conditions and our growth objectives. Generally, freight is rated by a class system, which is established by the National Motor Freight Traffic
is priced at higher revenue per hundredweight than dense, heavy freight.
Fuel surcharges, accessorial charges, revenue adjustments and revenue
for undelivered freight are included in this measurement. Revenue for undelivered freight is deferred for financial statement purposes in
accordance with our revenue recognition policy; however, we believe
including it in our revenue per hundredweight metrics results in a more
accurate representation of the underlying changes in our yields by
matching total billed revenue with the corresponding weight of those
shipments. • LTL Weight Per Shipment - Fluctuations in weight per shipment can
indicate changes in the mix of freight we receive from our customers, as
well as changes in the number of units included in a shipment.
Generally, increases in weight per shipment indicate higher demand for
our customers' products and overall increased economic activity. Changes in weight per shipment can also be influenced by shifts between LTL and other modes of transportation, such as truckload and intermodal, in response to capacity, service and pricing issues. Fluctuations in weight per shipment generally have an inverse effect on our revenue per
hundredweight, as a decrease in weight per shipment will typically cause
an increase in revenue per hundredweight.
• Average Length of Haul - We consider lengths of haul less than 500 miles
to be regional traffic, lengths of haul between 500 miles and 1,000 miles to be inter-regional traffic, and lengths of haul in excess of
1,000 miles to be national traffic. This metric is used to analyze our
tonnage and pricing trends for shipments with similar characteristics,
and also allows for comparison with other transportation providers
serving specific markets. By analyzing this metric, we can determine the
success and growth potential of our service products in these markets.
Changes in length of haul generally have a direct effect on our revenue
per hundredweight, as an increase in length of haul will typically cause
an increase in revenue per hundredweight.
• LTL Revenue Per Shipment - This measurement is primarily determined by
the three metrics listed above and is used in conjunction with the number of LTL shipments we receive to evaluate LTL revenue. Our primary revenue focus is to increase density, which is shipment and tonnage growth within our existing infrastructure. Increases in density allow us to maximize our asset utilization and labor productivity, which we measure over many different functional areas of our operations including linehaul load factor, pickup and delivery ("P&D") stops per hour, P&D shipments per hour, platform pounds handled per hour and platform shipments per hour. In addition to our focus on density and operating efficiencies, it is critical for us to obtain an appropriate yield, which is measured as revenue per hundredweight, on the shipments we handle to offset our cost inflation and support our ongoing investments in capacity and technology. We regularly monitor the components of our pricing, including base freight rates, accessorial charges and fuel surcharges. The fuel surcharge is generally designed to offset fluctuations in the cost of our petroleum-based products and is indexed to diesel fuel prices published by theU.S. Department of Energy , which reset each week. We believe our yield management process focused on individual account profitability, and ongoing improvements in operating efficiencies, are both key components of our ability to produce profitable growth. 10 -------------------------------------------------------------------------------- Our primary cost elements are direct wages and benefits associated with the movement of freight, operating supplies and expenses, which include diesel fuel, and depreciation of our equipment fleet and service center facilities. We gauge our overall success in managing costs by monitoring our operating ratio, a measure of profitability calculated by dividing total operating expenses by revenue, which also allows for industry-wide comparisons with our competition. We regularly upgrade our technological capabilities to improve our customer service and lower our operating costs. Our technology provides our customers with visibility of their shipments throughout our network, increases the productivity of our workforce, and provides key metrics that we use to monitor and enhance our processes. Results of Operations
The following table sets forth, for the periods indicated, expenses and other items as a percentage of revenue from operations:
Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Revenue from operations 100.0 % 100.0 % 100.0 % 100.0 % Operating expenses: Salaries, wages and benefits 46.4 49.6 47.0 51.3 Operating supplies and expenses 10.5 8.5 10.6 9.3 General supplies and expenses 2.7 2.6 2.7 3.0 Operating taxes and licenses 2.4 2.8 2.6 2.9 Insurance and claims 1.1 1.1 1.1 1.1 Communications and utilities 0.6 0.7 0.7 0.8 Depreciation and amortization 4.7 6.2 5.0 6.7 Purchased transportation 3.7 2.4 3.4 2.2 Miscellaneous expenses, net 0.5 0.6 0.4 0.5 Total operating expenses 72.6 74.5 73.5 77.8 Operating income 27.4 25.5 26.5 22.2 Interest expense, net 0.0 0.1 0.0 0.0 Other expense, net 0.0 0.1 0.1 0.2 Income before income taxes 27.4 25.3 26.4 22.0 Provision for income taxes 6.9 6.3 6.8 5.6 Net income 20.5 % 19.0 % 19.6 % 16.4 % 11
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Key financial and operating metrics for the three- and nine-month periods
ended
Three Months Ended Nine Months Ended September 30, September 30, % % 2021 2020 Change 2021 2020 Change Work days 64 64 - 191 192 (0.5 )% Revenue (in thousands)$ 1,400,046 $ 1,058,166 32.3 %$ 3,845,970 $ 2,941,740 30.7 % Operating ratio 72.6 % 74.5 % 73.5 % 77.8 % Net income (in thousands)$ 286,634 $ 201,868 42.0 %$ 755,569 $ 482,850 56.5 % Diluted earnings per share$ 2.47 $ 1.71 44.4 %$ 6.48 $ 4.07 59.2 % LTL tons (in thousands) 2,625 2,309 13.7 % 7,555 6,490 16.4 % LTL tonnage per day 41,020 36,078 13.7 % 39,556 33,802 17.0 % LTL shipments (in thousands) 3,413 2,859 19.4 % 9,624 8,054 19.5 % LTL shipments per day 53,335 44,672 19.4 % 50,388 41,948 20.1 % LTL weight per shipment (lbs.) 1,538 1,615 (4.8 )% 1,570 1,612 (2.6 )%
LTL revenue per hundredweight
$ 404.65 $ 367.28 10.2 %$ 395.16 $ 361.74 9.2 % Average length of haul (miles) 940 933 0.8 % 933 924 1.0 % Our financial results for the third quarter and first nine months of 2021 include Company records for revenue, net income and diluted earnings per share. We believe our continued focus on delivering superior service at a fair price, while consistently investing in our service center network and OD Family of employees, provided us with the capital and available capacity to support the increased customer demand for our services. Our revenue growth reflects higher shipment volumes and further improvements in our yield, both of which are supported by the strength of the domestic economy and a favorable pricing environment. These factors led to increases in our density and yield that contributed to a 190 and 430 basis-point improvement in our operating ratio to 72.6% and 73.5%, respectively, for the third quarter and first nine months of 2021 as compared to the same periods last year. Our net income and earnings per diluted share increased by 42.0% and 56.5%, respectively, for the third quarter of 2021 and 44.4% and 59.2%, respectively, for the first nine months of 2021 as compared to the same periods of 2020.
Revenue
Revenue increased$341.9 million , or 32.3%, and$904.2 million , or 30.7%, in the third quarter and first nine months of 2021, respectively, as compared to the same periods of 2020, due to increases in both our LTL tonnage and LTL revenue per hundredweight. The increase in tonnage resulted from higher LTL shipments that were partially offset by a decrease in LTL weight per shipment, which declined in part due to our continuing efforts to reduce the number of heavy-weighted shipments in our network. We believe the increase in LTL tonnage was driven by the strength of the domestic economy and growth in our market share. We continue to win market share due to a combination of our available network capacity and increased demand for the superior service that our outstanding team of employees continues to provide our customers. Our LTL revenue per hundredweight increased 15.7% and 12.2% in the third quarter and first nine months of 2021, respectively, as compared to the same periods in 2020. We believe these increases in LTL revenue per hundredweight were driven by the ongoing commitment to our long-term yield management process, which is focused on obtaining price increases necessary to offset our cost inflation and support our ongoing investments in capacity and technology. The increase reflects the impact of changes in the mix of our freight as well as the higher fuel surcharges associated with the increase in diesel fuel prices. Excluding fuel surcharges, LTL revenue per hundredweight increased 10.1% and 8.7% in the third quarter and first nine months of 2021, respectively, as compared to the same periods in 2020.October 2021 Update Revenue per day increased 35.7% inOctober 2021 compared to the same month last year. LTL tons per day increased 16.4%, due primarily to a 19.4% increase in LTL shipments per day that was partially offset by a 2.5% decrease in LTL weight per shipment. LTL revenue per hundredweight increased approximately 16.6% as compared to the same month last year. LTL revenue per hundredweight, excluding fuel surcharges, increased approximately 9.7% as compared to the same month last year. The fourth quarter of 2021 will include 61 workdays as compared to 62 workdays in the fourth quarter of 2020. 12 --------------------------------------------------------------------------------
Operating Costs and Other Expenses
Salaries, wages and benefits increased$125.0 million , or 23.8%, in the third quarter of 2021 as compared to the third quarter of 2020, due primarily to a$86.2 million increase in salaries and wages and a$38.9 million increase in employee benefit costs. Salaries, wages and benefits increased$296.8 million , or 19.7%, for the first nine months of 2021 as compared to the same period of 2020, due primarily to a$206.1 million increase in salaries and wages and a$90.7 million increase in employee benefit costs. The increases in salaries and wages for both the third quarter and first nine months of 2021 was due primarily to increases in the average number of active full-time employees as compared to the same periods of 2020. Our average number of active full-time employees increased 3,916, or 20.9%, and 2,719, or 14.4%, for the third quarter and first nine months of 2021, respectively. We believe our full-time employee headcount will continue to increase as we hire employees to balance our workforce with growing demand and shipment trends. Salaries and wages also increased as a result of the annual wage increases provided to our employees at the beginning of bothSeptember 2020 and 2021, as well as higher performance-based compensation associated with our record financial results. Our productive labor costs, which include wages for drivers, platform employees, and fleet technicians, improved as a percent of revenue to 24.8% and 25.3% in the third quarter and first nine months of 2021, respectively, from 26.8% and 27.8% for the same periods of 2020. The increased density within our network allowed us to maintain efficiencies in our linehaul and P&D operations. We did, however, lose some productivity in our platform operations primarily due to the training requirements associated with onboarding our many new employees. Our other salaries and wages as a percent of revenue also decreased to 9.0% and 9.4% of revenue in the third quarter and first nine months of 2021, respectively, from 9.8% and 10.6% of revenue for the same periods of 2020, respectively. The increase in the costs attributable to employee benefits for both the third quarter and first nine months of 2021 was primarily due to increases in the number of full-time employees eligible for our benefits. In addition, our employee benefit costs increased due to additional holiday pay benefits and increases in certain retirement benefit plan costs directly linked to our net income. Group health and dental costs increased for both the quarter and year-to-date periods due to increases in claim volumes and cost per claim. As a result of these increases, our employee benefit costs, as a percent of salaries and wages, increased to 37.2% and 35.4% for the third quarter and first nine months of 2021, respectively, from 35.5% and 33.8% for the comparable periods of 2020. Operating supplies and expenses increased$56.2 million and$134.9 million in the third quarter and first nine months of 2021, respectively, as compared to the same periods of 2020, due primarily to an increase in costs for diesel fuel used in our vehicles and other petroleum-based products. Our diesel fuel costs, excluding fuel taxes, represents the largest component of operating supplies and expenses, and can vary based on both the average price per gallon and consumption. Our average cost per gallon of diesel fuel increased 76.4% and 53.3% in the third quarter and first nine months of 2021, respectively, as compared to the same periods last year. In addition, our gallons consumed increased 14.0% and 14.1% in the third quarter and first nine months of 2021, respectively, as compared to the same periods last year due to increases in miles driven. We do not use diesel fuel hedging instruments; therefore, our costs are subject to market price fluctuations. Our other operating supplies and expenses remained relatively consistent as a percent of revenue between the periods compared. Depreciation and amortization costs were relatively consistent in the third quarter and first nine months of 2021, as compared to the same periods in 2020. While our capital expenditures are higher in 2021 compared to the prior year, our 2021 depreciation and amortization costs were impacted by our planned reduction in capital expenditures for revenue equipment in 2020 as we balanced our fleet with volumes, as well as delays in receipt of certain revenue equipment included in our 2021 capital expenditure plan. We believe depreciation costs will increase in future periods as we execute our 2021 capital expenditure plan. While our investments in real estate, equipment, and technology can increase our costs in the short-term, we believe these investments are necessary to support our continued long-term growth and strategic initiatives. Purchased transportation expense increased$26.6 million and$65.5 million in the third quarter and first nine months of 2021, respectively, as compared to the same periods of 2020. The increase in purchased transportation expense was due to an increase in our use of third-party transportation providers to supplement our workforce as demand for our services increased. We expect to continue to purchase supplemental transportation until the capacity of our team can fully support our anticipated growth. Our effective tax rate for the third quarter and first nine months of 2021 was 25.2% and 25.7%, as compared to 24.8% and 25.5%, respectively, for the same periods in 2020. Our effective tax rate generally exceeds the federal statutory rate due to the impact of state taxes and, to a lesser extent, certain other non-deductible items. 13
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