Glowpoint, Inc. : Russell Reynolds Associates Expands Video Collaboration Capabilities with Glowpoint’s Network Services and Support
January 07, 2014 at 06:53 pm IST
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Russell Reynolds Associates Expands Video Collaboration Capabilities with Glowpoint's Network Services and Support
DENVER, Jan. 7, 2014 - Glowpoint, Inc. (NYSE MKT: GLOW), a leading provider of cloud-based video collaboration, network and support services, today announced that Russell Reynolds Associates has acquired a wide range of additional Glowpoint network management services to support its expanded use of video collaboration throughout the world. As part of a three-year service agreement, Glowpoint now provides a complete package of video collaboration network services and managed service support for the executive search and assessment firm.
"Video collaboration is mission-critical to Russell Reynolds Associates for getting business done," said Ron Ongley, global head of technology for Russell Reynolds. "It's vital for world-wide executive candidate interviews and meetings that our video collaboration capabilities are fail-safe. Glowpoint has done a superb job managing our video deployment, and we expect the same high level of network support with our expanded relationship. We are excited to see our network service improve, and we are equally excited to renew our existing services with Glowpoint as they continue to raise the bar for business-class support services."
Glowpoint's service highlights for Russell Reynolds include:
Management of the entire Russell Reynolds video ecosystem from The Glowpoint Cloud, which includes a comprehensive and redundant infrastructure, end-to-end service delivery, and reporting tools and metrics
Management of their new converged network (data and video) encompassing 42 offices worldwide
Delivery of a superior, reliable network service capable of connecting all corporate locations and providing full WAN management and control
Management of helpdesk support for every video device for all offices worldwide
"We are thrilled that Russell Reynolds has selected us to help them expand their use of video," said Peter Holst, CEO of Glowpoint. "Russell Reynolds is a great example of how enterprises can seamlessly expand their global video footprint using a mix of new technologies, a cloud-based infrastructure and comprehensive support services. As the demand for secure, enterprise-grade video collaboration increases and expands globally, the need for support increases and becomes more complex. Our video collaboration, network, and business-class support services are tailor-made for companies like Russell Reynolds."
Russell Reynolds Associates is a premier provider of senior-level executive search and assessment, serving clients globally for 40 years. We advise our clients on recruiting and retaining outstanding and impactful leaders, and help them mitigate the risks associated with senior level appointments. www.russellreynolds.com
About Glowpoint
Glowpoint, Inc. is a video collaboration services provider, focused on delivering support services that meet the needs of large and mid-sized companies. More than 1000 organizations in 96 countries rely on our unmatched experience, business-class support and cloud-based services to support their unified communications (UC) strategies and business goals. www.glowpoint.com
Oblong Inc. is a provider of patented multi-stream collaboration products and managed services for video collaboration and network solutions. The Companyâs flagship product is called Mezzanine, a family of turn-key products that enable dynamic and immersive visual collaboration across multi-users, multi-screens, multi-devices and multi-locations. Mezzanine allows multiple people to share, control and arrange content simultaneously, from any location, enabling all participants to see the same content in its entirety at the same time in identical formats, resulting in enhancements to both in-room and virtual videoconference presentations. The Company has two segments: Collaboration Products and Managed Services. Collaboration Products segment represents the Oblong Industries business surrounding its Mezzanine product offerings. Managed Services segment represents the Oblong business surrounding managed services for video collaboration and network solutions.