NCR Corporation and Ahold Delhaize announced a five-year services contract to transform support for the retailer’s stores in the Netherlands. Ahold Delhaize, a long-time NCR customer for managed services, chose NCR to provide Digital Connected Services to increase store IT availability by reducing the number of incidents by 21% while increasing equipment availability by 11%, making the consumer experience more efficient across its Albert Heijn, Etos and Gall & Gall brands. The contract includes managed services to help the grocery retailer manage the store end-to-end. With NCR, Albert Heijn, Etos and Gall & Gall will have not only the benefit of real-time monitoring of store devices to ensure they remain always-on, but also increased uptime from those devices, promoting a better experience for their customers.