Kyndryl : Why the telecom industry is dialing up its focus on sustainability

A transformation is underway in the telecommunications industry as the reach of global connectivity expands.

With the spread of 5G networks, advancements in artificial intelligence and a charged data boom, telecommunications companies are navigating rapid technological change. As they work to deliver the fast, seamless and secure connections that today's consumers demand, they're also increasingly seeking to do so more sustainably.

More mobile operators are committing to net zero targets, according to GSMA's 2023 industry assessment on climate progress. But operators with commitments still account for less than half of all mobile connections, highlighting the opportunity for more businesses to set net zero goals.

Here, Faith Taylor, Global Sustainability, ESG and Social Impact Officer at Kyndryl, and Gretchen Tinnerman, Vice President and Leader of the Kyndryl U.S. Telecommunications, Media & Entertainment, and Technology (TMT) market, discuss how telecommunications companies are advancing their sustainability journeys and why technology is essential to accelerating their goals.