Cautionary Statements for Forward-Looking Information

Unless otherwise indicated, references to "Johnson Controls," the "Company," "we," "our" and "us" in this Quarterly Report on Form 10-Q refer to Johnson Controls International plc and its consolidated subsidiaries.



The Company has made statements in this document that are forward-looking and
therefore are subject to risks and uncertainties. All statements in this
document other than statements of historical fact are, or could be,
"forward-looking statements" within the meaning of the Private Securities
Litigation Reform Act of 1995. In this document, statements regarding Johnson
Controls' future financial position, sales, costs, earnings, cash flows, other
measures of results of operations, synergies and integration opportunities,
capital expenditures and debt levels are forward-looking statements. Words such
as "may," "will," "expect," "intend," "estimate," "anticipate," "believe,"
"should," "forecast," "project" or "plan" and terms of similar meaning are also
generally intended to identify forward-looking statements. However, the absence
of these words does not mean that a statement is not forward-looking.
Johnson Controls cautions that these statements are subject to numerous
important risks, uncertainties, assumptions and other factors, some of which are
beyond Johnson Controls' control, that could cause Johnson Controls'
actual results to differ materially from those expressed or implied by such
forward-looking statements, including, among others, risks related to: Johnson
Controls' ability to manage general economic, business, capital market and
geopolitical conditions, including the impacts of natural disasters, pandemics
and outbreaks of contagious diseases and other adverse public health
developments, such as the COVID-19 pandemic; the strength of the U.S. or other
economies; changes or uncertainty in laws, regulations, rates, policies or
interpretations that impact Johnson Controls' business operations or tax status;
the ability to develop or acquire new products and technologies that achieve
market acceptance; changes to laws or policies governing foreign trade,
including increased tariffs or trade restrictions; maintaining the capacity,
reliability and security of Johnson Controls' enterprise and product information
technology infrastructure; the risk of infringement or expiration of
intellectual property rights; any delay or inability of Johnson Controls to
realize the expected benefits and synergies of recent portfolio transactions
such as its merger with Tyco and the disposition of the Power Solutions
business; the outcome of litigation and governmental proceedings; the ability to
hire and retain key senior management; the tax treatment of recent portfolio
transactions; significant transaction costs and/or unknown liabilities
associated with such transactions; the availability of raw materials and
component products; fluctuations in currency exchange rates; work stoppages,
union negotiations, labor disputes and other matters associated with the labor
force; and the cancellation of or changes to commercial arrangements. A detailed
discussion of risks related to Johnson Controls' business is included in the
section entitled "Risk Factors" in Johnson Controls' Annual Report on Form 10-K
for the year ended September 30, 2020 filed with the United States Securities
and Exchange Commission ("SEC") on November 16, 2020, which is available at
www.sec.gov and www.johnsoncontrols.com under the "Investors" tab. The
forward-looking statements included in this document are made only as of the
date of this document, unless otherwise specified, and, except as required by
law, Johnson Controls assumes no obligation, and disclaims any obligation, to
update such statements to reflect events or circumstances occurring after the
date of this document.

Overview

Johnson Controls International plc, headquartered in Cork, Ireland, is a global
diversified technology and multi industrial leader serving a wide range of
customers in more than 150 countries. The Company's products and solutions
enable smart, energy efficient, sustainable buildings that work seamlessly
together to advance the safety, comfort and intelligence of spaces to power its
customers' mission. The Company is committed to helping its customers win and
creating greater value for all of its stakeholders through its strategic focus
on buildings.

Johnson Controls was originally incorporated in the state of Wisconsin in 1885
as Johnson Electric Service Company to manufacture, install and service
automatic temperature regulation systems for buildings. The Company was renamed
to Johnson Controls, Inc. in 1974. In 2005, the Company acquired York
International, a global supplier of heating, ventilating, air-conditioning
("HVAC") and refrigeration equipment and services. In 2014, the Company acquired
Air Distribution Technologies, Inc., one of the largest independent providers of
air distribution and ventilation products in North America. In 2015, the Company
formed a joint venture with Hitachi to expand its building related product
offerings. In 2016, Johnson Controls, Inc. and Tyco completed their combination
(the "Merger"), combining Johnson Controls portfolio of building efficiency
solutions with Tyco's portfolio of fire and security solutions. Following the
Merger, Tyco changed its name to "Johnson Controls International plc."

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In 2016, Johnson Controls completed the spin-off of its automotive business into
Adient plc, an independent, publicly traded company. In 2019, the Company sold
its Power Solutions business to BCP Acquisitions LLC, an entity controlled by
investment funds managed by Brookfield Capital Partners LLC, completing the
Company's transformation into a pure-play building technologies and solutions
provider.

The Company is a global leader in engineering, manufacturing and commissioning
building products and systems, including residential and commercial HVAC
equipment, industrial refrigeration systems, controls, security systems, fire
detection systems and fire suppression solutions. The Company further serves
customers by providing technical services, including maintenance, repair,
retrofit and replacement of equipment (in the HVAC, security and fire-protection
space), energy-management consulting and data-driven "smart building" services
and solutions powered by its digital platforms and capabilities.

The Company continues to observe trends demonstrating increased interest and
demand for safe, efficient and sustainable buildings, and seeks to capitalize on
these trends to drive growth by delivering technologies and solutions to create
healthy buildings. In 2020, the Company launched OpenBlue, a digitally driven
suite of connected solutions that delivers impactful sustainability, new
occupant experiences, and respectful safety and security by combining the
Company's building expertise with cutting-edge technology, including AI-powered
service solutions such as remote diagnostics, predictive maintenance, compliance
monitoring and advanced risk assessments.

The following information should be read in conjunction with the September 30,
2020 consolidated financial statements and notes thereto, along with
management's discussion and analysis of financial condition and results of
operations included in our Annual Report on Form 10-K for the year ended
September 30, 2020 filed with the SEC on November 16, 2020. References in the
following discussion and analysis to "Three Months" (or similar language) refer
to the three months ended December 31, 2020 compared to the three months ended
December 31, 2019.

Impact of COVID-19 pandemic

The global outbreak of COVID-19 has severely restricted the level of economic
activity around the world and caused a significant contraction in the global
economy. In response to this outbreak, the governments of many countries,
states, cities and other geographic regions have taken and continue to take
preventative or protective actions, such as imposing restrictions on travel and
business operations.

The Company's affiliates, employees, suppliers, customers and others have been
and may continue to be restricted or prevented from conducting normal business
activities, including as a result of shutdowns, travel restrictions and other
actions that may be requested or mandated by governmental authorities. Although
some governments have lifted shutdown orders and similar restrictions,
resurgences in the spread of COVID-19 have caused the reinstitution of such
restrictions in certain jurisdictions and similar restrictions could be
reinstituted elsewhere in response to further outbreaks. While a substantial
portion of the Company's businesses have been classified as an essential
business in jurisdictions in which facility closures have been mandated, some of
its facilities have nevertheless been ordered to close, and we can give no
assurance that there will not be additional closures in the future or that the
Company's businesses will be classified as essential in each of the
jurisdictions in which it operates.

In response to the challenges presented by COVID-19, the Company has focused its
efforts on preserving the health and safety of its employees and customers, as
well as maintaining the continuity of its operations. The Company has modified
its business practices in response to the COVID-19 outbreak, including
restricting non-essential employee travel, implementation of remote work
protocols, and cancellation of physical participation in meetings, events and
conferences. The Company has also instituted preventive measures at its
facilities, including enhanced health and safety protocols, temperature
screening, requiring face coverings for all employees and encouraging employees
to follow similar protocols when away from work. The Company has adopted a
multifaceted framework to guide its decision making when evaluating the
readiness of its facilities to safely reopen and operate, and will continue to
monitor and audit its facilities to ensure that they are in compliance with the
Company's COVID-19 safety requirements.

During portions of fiscal 2020, the Company experienced temporary reductions of
its manufacturing and operating capacity in China, India and Mexico. Currently,
the Company's facilities have been operating at normal levels. The Company has
experienced, and may continue to experience, disruptions or delays in its supply
chain as a result of government-mandated actions, which has resulted in higher
supply chain costs to the Company in order to maintain the supply of materials
and components for its products. While actions taken by the Company to mitigate
manufacturing and supply chain disruptions,
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including redistributing manufacturing capacity, expanding supplier diversity,
government outreach and supplier financing, have generally been successful, a
continued resurgence of COVID-19 could lead to further disruptions.

The Company experienced a decline in demand and volumes in its global businesses
as a result of the impact of efforts to contain the spread of COVID-19.
Specifically, the Company experienced lower demand due to restricted access to
customer sites to perform service and installation work as well as reduced
discretionary capital spending by the Company's customers. Although the Company
has experienced increases in demand and volumes as governments have lifted
COVID-19-related restrictions, the reinstitution of lockdowns or other
restrictive measures by governments could cause a decrease in economic activity
and demand for the Company's products and services.

The global pandemic has also provided the Company with the opportunity to help
its customers prepare to re-open by delivering solutions and support that
enhance the safety and increase the efficiency of their operations. The Company
has seen an increase in demand for its products and solutions that promote
building health and optimize customers' infrastructure, including thermal
cameras, indoor air quality, location-based services for contact tracing and
touchless access control.

In fiscal 2020, the Company executed temporary and permanent cost mitigation
actions to offset a portion of the impact of COVID-19 on the demand for its
products and services. As a result of these and other permanent cost mitigation
actions, including the Company's 2020 restructuring plan, the Company
experienced a positive impact on its results of operations for the three months
ended December 31, 2020. Although the Company has largely ceased temporary cost
mitigation actions initiated in fiscal 2020, the necessity of future cost
mitigation actions will depend on the continued impact of COVID-19, which is
highly uncertain.

During fiscal 2020, the Company determined that it had triggering events
requiring assessment of impairment for certain of its indefinite-lived
intangible assets due to declines in revenue directly attributable to the
COVID-19 pandemic and for certain of its indefinite-lived intangible assets,
long-lived assets and goodwill due to declines in revenue and further declines
in forecasted cash flows in its North America Retail reporting unit. As a
result, the Company recorded an impairment charge of $62 million related
primarily to the Company's retail business indefinite-lived intangible assets
and an impairment charge of $424 million related to the Company's North America
Retail reporting unit's goodwill. There were no triggering events requiring that
an impairment assessment be conducted in the first quarter of fiscal 2021.
However, it is possible that future changes in circumstances, including a more
prolonged and/or severe COVID-19 pandemic, would require the Company to record
additional non-cash impairment charges.

The Company continues to actively monitor its liquidity position and working
capital needs. The Company believes that, following its implementation of
liquidity and cost mitigation actions in fiscal 2020, it remains in a solid
overall capital resources and liquidity position that is adequate to meet its
projected needs.

The extent to which the COVID-19 outbreak continues to impact the Company's
results of operations and financial condition will depend on future developments
that are highly uncertain and cannot be predicted, including new information
that may emerge concerning the severity and longevity of COVID-19, the
resurgence of COVID-19 in regions that have begun to recover from the initial
impact of the pandemic, the impact of COVID-19 on economic activity, and the
actions to contain its impact on public health and the global economy See Part
I, Item 1A, of the Company's Annual Report on Form 10-K for the year ended
September 30, 2020 for an additional discussion of risks related to COVID-19.

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Net Sales
                       Three Months Ended
                          December 31,
(in millions)           2020            2019        Change

Net sales         $    5,341          $ 5,576         -4  %



The decrease in consolidated net sales for the three months ended December 31,
2020 was due to lower organic sales ($260 million) and lower sales due to
business divestitures ($73 million), partially offset by the favorable impact of
foreign currency translation ($89 million) and incremental sales from
acquisitions ($9 million). Excluding the impact of foreign currency translation
and business acquisitions and divestitures, consolidated net sales decreased 5%
as compared to the prior year primarily due to the unfavorable impact of the
COVID-19 pandemic on demand and volumes. Refer to the "Segment Analysis" below
within this Item 2 for a discussion of net sales by segment.

Cost of Sales / Gross Profit


                                          Three Months Ended
                                             December 31,
                    (in millions)         2020           2019        Change

                    Cost of sales     $   3,613       $ 3,773          -4  %
                    Gross profit          1,728         1,803          -4  %
                    % of sales             32.4  %       32.3  %



Cost of sales and gross profit decreased for the three month period ended
December 31, 2020, and gross profit as a percentage of sales increased by 10
basis points. Gross profit decreased due to organic sales declines from the
unfavorable impact of the COVID-19 pandemic. Foreign currency translation had an
unfavorable impact on cost of sales of approximately $63 million. Refer to the
"Segment Analysis" below within this Item 2 for a discussion of segment earnings
before interest, taxes and amortization ("EBITA") by segment.

Selling, General and Administrative Expenses


                                                     Three Months Ended
                                                        December 31,
          (in millions)                              2020           2019        Change

          Selling, general and administrative
             expenses                            $   1,294       $ 1,427          -9  %
          % of sales                                  24.2  %       25.6  %



Selling, general and administrative expenses ("SG&A") for the three month period
ended December 31, 2020 decreased $133 million, and SG&A as a percentage of
sales decreased by 140 basis points. The decrease in SG&A was primarily due to a
favorable impact of cost mitigation actions and reduction in discretionary spend
in the current quarter and the favorable year-over-year impact of net
mark-to-market adjustments on restricted asbestos investments, partially offset
by an unfavorable impact of foreign currency translation. Foreign currency
translation had an unfavorable impact on SG&A of $20 million. Refer to the
"Segment Analysis" below within this Item 2 for a discussion of segment EBITA by
segment.

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Restructuring and Impairment Costs


                                                    Three Months Ended
                                                       December 31,
       (in millions)                                  2020             2019       Change

       Restructuring and impairment costs     $      -                $ 111             *



* Measure not meaningful

Refer to Note 10, "Significant Restructuring and Impairment Costs," of the notes to consolidated financial statements for further disclosure related to the Company's restructuring plans and impairment costs.

Net Financing Charges


                                             Three Months Ended
                                                December 31,
              (in millions)                    2020              2019      Change

              Net financing charges   $       59                $ 52         13  %


Refer to Note 13, "Debt and Financing Arrangements," of the notes to consolidated financial statements for further disclosure related to the Company's net financing charges.



Equity Income
                         Three Months Ended
                            December 31,
(in millions)              2020              2019      Change

Equity income     $       58                $ 43         35  %



The increase in equity income for the three months ended December 31, 2020 was
primarily due to higher income at certain partially-owned affiliates of the
Johnson Controls - Hitachi joint venture. Foreign currency translation had a
favorable impact on equity income of $3 million for the three months ended
December 31, 2020. Refer to the "Segment Analysis" below within this Item 2 for
a discussion of segment EBITA by segment.

Income Tax Provision


                                             Three Months Ended
                                                December 31,
               (in millions)               2020                 2019       Change

               Income tax provision    $     61                $ 65          -6  %
               Effective tax rate            14   %              25  %



In calculating the provision for income taxes, the Company uses an estimate of
the annual effective tax rate based upon the facts and circumstances known at
each interim period. On a quarterly basis, the actual effective tax rate is
adjusted, as appropriate, based upon changed facts and circumstances, if any, as
compared to those forecasted at the beginning of the fiscal year and each
interim period thereafter.

The statutory tax rate in Ireland is being used as a comparison since the
Company is domiciled in Ireland. For the three months ended December 31, 2020,
the Company's effective tax rate for continuing operations was 14% and was
higher than the statutory tax rate of 12.5% primarily due to tax rate
differentials, partially offset by the benefits of continuing global tax
planning initiatives. For the three months ended December 31, 2019, the
Company's effective tax rate for continuing operations was 25% and was higher
than the statutory tax rate of 12.5% primarily due to a discrete tax charge
related to the remeasurement
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of deferred tax assets and liabilities as a result of Swiss tax reform and tax
rate differentials, partially offset by the benefits of continuing global tax
planning initiatives. The effective tax rate for the three months ended
December 31, 2020 decreased as compared to the three months ended December 31,
2019 primarily due to the discrete tax items. Refer to Note 11, "Income Taxes,"
of the notes to consolidated financial statements for further detail.

Income From Discontinued Operations, Net of Tax


                                                           Three Months Ended
                                                              December 31,
(in millions)                                          2020                  2019                  Change

Income from discontinued operations, net of tax $ 124 $


       -                         *



* Measure not meaningful

Refer to Note 4, "Discontinued Operations," of the notes to consolidated financial statements for further information regarding the Company's discontinued operations.

Income Attributable to Noncontrolling Interests


                                                            Three Months Ended
                                                               December 31,
(in millions)                                            2020                  2019                  Change

Income from continuing operations attributable to
noncontrolling interests                           $          45          $        32                       41  %



The increase in income from continuing operations attributable to noncontrolling interests for the three months ended December 31, 2020 was primarily due to higher net income at certain partially-owned affiliates within the Global Products segment.

Net Income Attributable to Johnson Controls


                                                         Three Months Ended
                                                            December 31,
   (in millions)                                           2020             2019       Change

   Net income attributable to Johnson Controls     $      451              $ 159             *



* Measure not meaningful

The increase in net income attributable to Johnson Controls for the three months
ended December 31, 2020 was primarily due to lower SG&A, the current year income
from discontinued operations, and prior year restructuring and impairment
charges, partially offset by the unfavorable impact of the COVID-19 pandemic.

Diluted earnings per share attributable to Johnson Controls for the three months
ended December 31, 2020 was $0.62 compared to $0.21 for the three months ended
December 31, 2019.

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Comprehensive Income (Loss) Attributable to Johnson Controls


                                                          Three Months Ended
                                                             December 31,
(in millions)                                         2020                  2019                  Change

Comprehensive income attributable to Johnson
Controls                                         $        723          $       414                       75  %



The increase in comprehensive income attributable to Johnson Controls for the
three months ended December 31, 2020 was due to higher net income attributable
to Johnson Controls ($292 million) and an increase in other comprehensive income
attributable to Johnson Controls ($17 million) resulting primarily from
favorable currency translation adjustments. The year-over-year favorable foreign
currency translation adjustments were primarily driven by the strengthening of
the euro, Mexican peso and Canadian dollar against the U.S. dollar in the
current quarter.

Segment Analysis



Management evaluates the performance of its business units based primarily on
segment EBITA, which represents income from continuing operations before income
taxes and noncontrolling interests, excluding general corporate expenses,
intangible asset amortization, net financing charges, restructuring and
impairment costs, and net mark-to-market adjustments related to pension and
postretirement plans and restricted asbestos investments.

Net Sales
                                                  Three Months Ended
                                                     December 31,
          (in millions)                            2020            2019        Change

          Building Solutions North America   $    2,034          $ 2,167         -6  %
          Building Solutions EMEA/LA                906              928         -2  %
          Building Solutions Asia Pacific           615              629         -2  %
          Global Products                         1,786            1,852         -4  %
                                             $    5,341          $ 5,576         -4  %



•The decrease in Building Solutions North America was due to lower volumes ($136
million), partially offset by the favorable impact of foreign currency
translation ($3 million). The decrease in volumes was primarily attributable to
the unfavorable impact of the COVID-19 pandemic.

•The decrease in Building Solutions EMEA/LA was due to lower volumes ($52 million), partially offset by the favorable impact of foreign currency translation ($21 million) and incremental sales related to business acquisitions ($9 million). The decrease in volumes was primarily attributable to the unfavorable impact of the COVID-19 pandemic.



•The decrease in Building Solutions Asia Pacific was due to lower volumes ($40
million) and business divestitures ($2 million), partially offset by the
favorable impact of foreign currency translation ($28 million). The decrease in
volumes was primarily attributable to the unfavorable impact of the COVID-19
pandemic.

•The decrease in Global Products was due to business divestitures ($71 million)
and lower volumes ($32 million), partially offset by the favorable impact of
foreign currency translation ($37 million). The decrease in volumes was
primarily attributable to the unfavorable impact of the COVID-19 pandemic.

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Segment EBITA
                                                  Three Months Ended
                                                     December 31,
         (in millions)                              2020             2019       Change

         Building Solutions North America   $      255              $ 258         -1  %
         Building Solutions EMEA/LA                 95                 90          6  %
         Building Solutions Asia Pacific            79                 72         10  %
         Global Products                           213                203          5  %
                                            $      642              $ 623          3  %


•The decrease in Building Solutions North America was due to unfavorable volumes, net of productivity savings and cost mitigation actions ($4 million), partially offset by prior year integration costs ($1 million).

•The increase in Building Solutions EMEA/LA was due to productivity savings and cost mitigation actions, net of unfavorable volumes ($4 million) and higher income due to business acquisitions ($1 million).



•The increase in Building Solutions Asia Pacific was due to productivity savings
and cost mitigation actions, net of unfavorable volumes ($4 million) and the
favorable impact of foreign currency translation ($3 million).

•The increase in Global Products was due to higher equity income ($10 million)
driven primarily by certain partially-owned affiliates of the Johnson Controls -
Hitachi joint venture, the favorable impact of foreign currency translation ($6
million) and prior year integration costs ($1 million), partially offset by
lower income due to business divestitures ($6 million) and unfavorable volumes /
mix, net of productivity savings and cost mitigation actions ($1 million).

Backlog



The Company's backlog is applicable to its sales of systems and services. At
December 31, 2020, the backlog was $9.8 billion, of which $9.5 billion was
attributable to the field business. The backlog amount outstanding at any given
time is not necessarily indicative of the amount of revenue to be earned in the
upcoming fiscal year.

At December 31, 2020, remaining performance obligations were $14.9 billion, which is $5.1 billion higher than the Company's backlog of $9.8 billion. Differences between the Company's remaining performance obligations and backlog are primarily due to:



•Remaining performance obligations include large, multi-purpose contracts to
construct hospitals, schools and other governmental buildings, which are
services to be performed over the building's lifetime with initial contract
terms of 25 to 35 years for the entire term of the contract versus backlog which
includes only the lifecycle period of these contracts which approximates five
years;
•The Company has elected to exclude from remaining performance obligations
certain contracts with customers with a term of one year or less or contracts
that are cancelable without substantial penalty while these contracts are
included within backlog; and
•Remaining performance obligations include the full remaining term of service
contracts with substantial termination penalties versus backlog which includes
one year for all outstanding service contracts.

The Company will continue to report backlog as it believes it is a useful measure of evaluating the Company's operational performance and relationship to total orders.


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Liquidity and Capital Resources



Working Capital
                                            December 31,       September 30,
(in millions)                                   2020                2020           Change

Current assets                             $      10,034      $       10,053
Current liabilities                               (8,486)             (8,248)
                                                   1,548               1,805        -14  %

Less: Cash                                        (1,839)             (1,951)
Add: Short-term debt                                  11                  31
Add: Current portion of long-term debt               453                 262

Working capital (as defined)               $         173      $          147         18  %

Accounts receivable - net                  $       5,177      $        5,294         -2  %
Inventories                                        1,913               1,773          8  %
Accounts payable                                   3,210               3,120          3  %



•The Company defines working capital as current assets less current liabilities,
excluding cash, short-term debt, the current portion of long-term debt, and the
current portions of assets and liabilities held for sale. Management believes
that this measure of working capital, which excludes financing-related items and
businesses to be divested, provides a more useful measurement of the Company's
operating performance.

•The increase in working capital at December 31, 2020 as compared to
September 30, 2020, was primarily due to the favorable resolution of certain
post-closing working capital and net debt adjustments related to Power Solutions
sale, an increase in inventory to meet anticipated customer demand, partially
offset by a decrease in accounts receivable and increase in accounts payable.

•The Company's days sales in accounts receivable at December 31, 2020 and
September 30, 2020 were 68 days and 63 days, respectively. There has been no
significant adverse changes in the level of overdue receivables or significant
changes in revenue recognition methods.

•The Company's inventory turns for the three months ended December 31, 2020 were lower than the comparable period ended September 30, 2020, primarily due to changes in inventory production levels.

•Days in accounts payable at December 31, 2020 were 77 days, higher than 69 days at the comparable period ended September 30, 2020, primarily due to timing.


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