The materiality analysis involved over 740 stakeholders, a group comprised of those inside and outside the bank, in determining the topics that are material for illimity. Five pillars in line with international trends were identified, ranging from the G20’s priorities to the new Stakeholder Capitalism Metrics:
- Principles of Governance: illimity’s Corporate Governance sees a Board of Directors, led by the Chairperson
Rosalba Casiraghi , that is well-balanced in terms of gender. - People: illimity was recognised as a
Great Place to Work for the second consecutive year, with 85% of employees noting overall satisfaction and the gender pay-gap effectively closed. - Prosperity: the Bank has introduced an ESG rating into its credit assessment and in 2020 has allocated financing of
EUR 247 million to the relaunching of SMEs in difficulty. Planet and Society : the Bank has offset the emissions of 489 tCO2eq arising from its business activities (Scope 1 and Scope 2), representing the Group’s 2020 Carbon Footprint, by purchasing carbon credit certificates.- Innovation: a focus on technology and the digital approach are distinctive features of the Bank, with 100% of its proprietary systems on cloud computing.
Since starting activities in 2019, the Bank has always placed specific emphasis on environmental, social and governance (“ESG”) issues. Taking a native approach, illimity has embarked on a path of building these into the Group’s strategies, processes and governance. This commitment is also reflected in the Group’s decision to prepare its first voluntary NFS, continuing the reporting and transparency process started last year with the publication of its Sustainability Profile.
With its first Non-Financial Statement, illimity provides a wide range of information on its ESG performance to all its stakeholders. The report – based on the figures as of
“The illimity Group’s first Sustainability Report represents an important moment for sharing the responsibilities that guide us in helping people, families and businesses to unleash and enhance their potential with all of our stakeholders,” stated illimity Chairperson
“We are continuing our commitment to ensuring solid profits for people who have invested in illimity. This innovative project aims to be useful to society as a whole while advancing sustainability and sustainable growth in our country,” said illimity CEO
The Non-Financial Statement is structured on the basis of five strategic pillars – Principles of Governance, People, Prosperity,
The following paragraphs set out the results achieved and the initiatives begun in 2020 for each of the five pillars:
1. Principles of Governance
A rule-based culture and integrity in business conduct act as the basis for the way in which corporate governance operates and staff work. In addition, diversity and expertise are central values, and in practice these are reflected in the Group’s corporate governance system: In this respect, illimity’s Board of Directors is one of the few in
2. People
Diversity and inclusion are crucial factors in a Group consisting of over 600 illimiters having 20 nationalities and coming from more than 200 organisations operating in 17 different industries. From the beginning, illimity has always set its sights on closing the gender pay-gap, which, owing to grade and work experience, is at a physiological level of 3.6%. Specific emphasis is given to reconciling work with family life. Parental leave for new fathers allows for an extension to 20 days compared to the seven days envisaged in the new contract for the banking sector, and since the start of the health emergency, employees who have to look after children or relatives have been granted two hours of paid leave a day. For the second consecutive year, the Bank has been recognised as a
3. Prosperity
The illimity Group’s aim is to generate long-term value for its stakeholders. Its business divisions are committed in this sense, having as their objective the unleashing and enhancement of the potential of people, families and businesses.
The SME Division of illimity supports small and medium enterprises (SMEs) in development, restructuring and relaunch processes, with the resulting positive repercussions on society, such as jobs and entrepreneurship. Financing totalling
In addition, the Division identified the energy sector as an area of further specialisation, also given the contribution the segment provides to green-style energy conversion. A dedicated desk has therefore been set up having not only financial expertise but also technical and legal skills in energy-based and environmental matters.
The Bank’s Digital Direct Division, illimitybank.com, was set up with the aim of providing value-added services and contents and in 2020 initiated projects for the dissemination of financial culture. Appreciation for the Bank’s initiatives and services was reflected in its Net Promoter Score – an index that measures customer satisfaction and loyalty – for which it achieved 48 points compared to an industry average of 9.
4.
Measuring, mitigating and offsetting emissions
illimity’s business model, with its fully digital and cloud-based infrastructure, minimises direct environmental impacts and makes the responsible use of resources more efficient. The Bank’s process for measuring environmental impacts was originally set up from the beginning of its activity and further extended to include all Group companies in 2020.
illimity introduced mitigation activities as a means of making consumption more efficient and reducing usage by way of initiatives designed to discourage the use of lifts, printers and (FSC certified) paper, encouraging the exchange of digital documents. The
Despite the limited environmental impact, right from the start the Bank decided to offset the emissions arising from its business activities (Scope 1 and Scope 2); these emissions, amounting to 489 tCO2eq. in 2020, represent the Group’s Carbon Footprint. Carbon Neutrality is achieved by purchasing “Gold Standards” carbon credit certificates linked to the “Clean Cookstoves Mozambique” project in
Initiatives to combat the Covid-19 emergency
illimity’s smart native, innovative and technological nature enabled the Bank to be one of the first businesses to introduce continuous smart working as the standard way of working right from the beginning of the emergency. In addition, a continuous screening process has been introduced for all employees and collaborators, who have the possibility of undertaking a free-of-charge swab test in their offices once a week, and a specific Covid-19 insurance policy has been taken out.
In terms of business support, illimity took prompt action to implement the measures introduced by the legislator, setting up a lean, streamlined process for obtaining the suspensions contemplated in the “Cura Italia” Decree Law and ABI moratoria. In 2020 suspensions and moratoria were concluded in almost 200 cases for a total of approximately
5. Innovation
In illimity, innovation is the driver capable of generating value for the whole business, the strategic lever that pervades the entire organisation and provides a real contribution to achieving the Group’s business objectives and responding to stakeholders’ needs. A focus on technology and the digital approach is one of the distinctive features of the Bank, the first Italian institution to be set with 100% of its systems using cloud computing. Aware that innovation and a digital approach represent a fundamental approach to a country’s growth, illimity consistently proposes services that respond to the new needs of the customer by combining cutting edge technologies with the human dimension.
From a fully Open Platform perspective, the Bank has extended its range of services to include functions that support a greener lifestyle, particularly by fostering sustainable mobility and physical well-being. Noteworthy among the services launched last year is illimity connect, a program enabling customers to make payments from a single digital touchpoint. This innovation is an example of how Open Banking technology can be used to help people to improve the relationship with their finances, giving them greater control and awareness. illimity's growth in Open Banking has seen a very strong acceleration in the last part of the year since the creation of the joint venture in HYPE, the leading Italian fintech platform with over 1.3 million customers.
To obtain further information and download the 2020 NFS, consult the website https://www.illimity.com/en/who-we-are/sustainability.
For further information:
Investor Relations
Press & Communication illimity | |
Isabella Falautano, Francesca D’Amico | Sara Balzarotti, Ad Hoc Communication Advisors |
+39.340.1989762 press@illimity.com | +39.335.1415584 sara.balzarotti@ahca.it |
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