Five9 Honors Outstanding Partner Performance with 2023 Global Partner Awards
February 07, 2024 at 10:25 pm IST
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* CX industry leader recognizes 25 partners for excellence in customer experience, digital transformation, and technological innovation.
SAN RAMON, Calif. -- Five9, the provider of the Intelligent CX Platform, announced the winners of its 2023 Global Partner Awards, recognizing the achievements of its global ecosystem of channel partners, Systems Integrators (SIs), strategic alliance partners, and Independent Software Vendors (ISVs).
Five9 partners contribute significantly to the company's growth, with partner-influenced business accounting for over 80% of total new bookings in 2023. The partner ecosystem includes over 1,400 partners globally, including many of the most influential advisors, managed service providers, CX-focused strategic consultants, systems integrators, and complementary technology leaders. By concentrating on the industry's best routes to market and empowering partners to elevate their practices, Five9, together with their partners, has propelled the CX industry to unprecedented heights.
"At the core of our partner philosophy lies the commitment to cultivate a world-class partner ecosystem that values diverse avenues to success for our customers," says Jake Butterbaugh, SVP, Global Partners, Five9. "We prioritize empowering partners through unparalleled enablement, tailored incentives, and programs rooted in integrity. Upholding these principles fosters a collaborative environment where innovation flourishes, and success becomes a shared journey between Five9, our partners, and our mutual customers. Our ongoing international expansion is made possible by our global partner ecosystem delivering accelerated time-to-value for cloud migrations, rapid deployments, richer analytics, and insight powered by the Five9 Intelligent CX Platform."
The 2023 Five9 Global Partner Award recipients for outstanding achievement, innovation, and collaboration with Five9 include:
"The Five9 partner ecosystem is an important part of how we deliver value for our customers," said Niki Hall, Chief Marketing Officer at Five9. "The Five9 innovation strategy is focused on empowering enterprises globally to build customer facing experiences that exceed expectations. With strong technology and go-to-market partnerships around the world, together we deliver best-in-class CX products and services to our customers. We're excited to celebrate each partner that received 2023 Global Partner Awards as they exhibit the core values and drive to uplevel the contact center of the future with the Five9 Intelligent CX Platform."
To learn more about the 2023 Five9 Partner Award winners, visit: https://www.five9.com/partners/awards/global-partner-awards
Five9, Inc. (Five9) is a provider of cloud software for contact centers. The Company's purpose-built Virtual Contact Center (VCC) cloud platform delivers a suite of applications that enable the breadth of contact center-related customer service, sales, and marketing functions. Five9âs solution, which consists of its VCC cloud platform and applications, allows simultaneous management and optimization of customer interactions across voice, chat, e-mail, Web, social media and mobile channels, either directly or through its application programming interfaces (APIs). Five9âs VCC cloud platform matches each customer interaction with an appropriate agent resource and delivers relevant customer data to the agent in real-time through integration with enterprise applications, such as customer relationship management software, to optimize the customer experience and agent productivity. It provides its solution through a software as a service (SaaS) business model with recurring subscriptions.