Enghouse Systems Limited Signs $29 Million Agreement with Norwegian Government to Provide National Emergency Fire Services Technology System
April 29, 2021 at 02:03 am IST
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Enghouse Systems Limited announced it has signed a contract with the Norwegian government to deliver technology solutions for all of the country’s regional Emergency Fire Control Rooms. The $29 million, eight year agreement was signed between Locus Solutions AS, the Norwegian subsidiary of Enghouse, and the authority representing the 13 regional fire agencies. The solution being implemented is for an integrated National Fire Control Room. This includes emergency call handling, dispatch and coordination of fire vehicles and other first response resources, in cooperation with other emergency services such as police and ambulance. The system will optimize the handling of inquiries, manage resources and provide operators with time sensitive guidance and recommendations for corrective action. This guidance will be based on realtime critical information about building type, hazards, location and estimated time of arrival. The procurement includes software, services, development, testing and implementation over the term of the agreement. Following the rollout, Enghouse Locus will continue to provide maintenance support and ongoing product enhancements.
Enghouse Systems Limited provides vertical enterprise software solutions. The Company has two segments: Interactive Management Group (IMG) and Asset Management Group (AMG). The IMG segment specializes in customer interaction software and services. Its products include contact center, video collaboration, video health monitoring, video room systems, interactive voice response, artificial intelligence, outbound dialers, attendant console, agent performance optimization, customer survey, business intelligence and analytics. It also offers video recording, streaming and event enterprise solutions. The segment, through Lifesize, offers video solutions, which enables remote teams to connect with in-person teams. The AMG segment offers a range of products to telecom service providers, utilities, and the oil and gas industry. Its products include network infrastructure and revenue generation solutions. It also offers fleet routing, dispatch, scheduling, transit e-ticketing and others.