Duck Creek Technologies announced that Anchor General Insurance Company has selected Duck Creek On-Demand, a differentiated Software as a Service (SaaS) model, to replace its legacy property and casualty (P&C) insurance policy, billing and claims systems. Anchor General chose Duck Creek On-Demand in an effort to offer customers a higher level of service, especially for claims and billing, and to create a better user experience for independent agents. The rollout will leverage Duck Creek’s non-standard auto insurance content and Duck Creek On-Demand’s ready-to-run solutions for MVR, police reports, and other services, which will accelerate implementation to about nine months, and include 3,000 concurrent policy and billing users. That number will increase to 10,000 by year six. Anchor General also will launch new agent and consumer portals, enabling users to look at their bills, process payments, print ID cards, view their policy information, and submit claims.