Heil® and Dover Launches Nexteligence™ Connected Tech Certification
January 03, 2020 at 02:45 am IST
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Heil®, part of Environmental Solutions Group and Dover announced the release of the Heil® Nexteligence™ Connected Tech Certification Program. The Nexteligence Connected Tech Certification Program is a four-tiered system that recognizes technicians who have achieved significant technical knowledge and skill in the maintenance of Heil equipment. Certification requires a combination of: Basic to advanced-level Connected Tech training in the troubleshooting of hydraulic and electronic systems, which can be achieved using the Nexteligence Online Learning System; Specific and detailed product training on all critical systems relevant to Heil Refuse Vehicles and 3rd Eye camera/digital systems, administered either at the Heil factory or a customer location. Classes include structured classroom and hands-on modules; and Post-training 'shop-time' work requirement, so that company management can provide critical feedback on work experience. The ability to accurately troubleshoot problems affecting modern garbage trucks means less downtime, less money expended on the wrong parts, and more uptime for the vehicles in question. The program also includes the Platinum tier for those who want to become expert trainers within their organization. Platinum level technicians at Heil Dealers provide factory-level technical support and can administer official Nexteligence training to their customers, keeping them ahead of changes and increasing dealer communications with their end-users. To achieve Platinum status these students are required to travel to the Heil factory for an intensive hands-on exam where they are required to troubleshoot and repair a vehicle with multiple system issues. The pricing of the program depends on the preferred method of training, with online courses starting at $1,074. Heil is working with their nationwide dealer network to ensure dealers have Nexteligence Connected Tech trained technicians on staff to better serve their customers. In addition, fleet owners are encouraged to enroll their technicians into the program through their dealer to increase the proficiency of their mechanics and service technicians.
Dover Corporation is a diversified industrial group. Net sales break down by family of products as follows:
- material handling equipment (23.7%): industrial and recreational winches, construction and demolition machinery attachments, hydraulic parts, industrial automation tools, etc.;
- fluid management products (21.2%): sucker rods, drill bit inserts for oil and gas exploration, control valves, piston and seal rings, nozzles, swivels, suction system equipment, etc.;
- refrigeration equipment (21.1%): refrigeration systems, commercial kitchen air and ventilation systems, heat transfer equipment, food and beverage packaging machines, etc.;
- mobile equipment (20.8%): tank trailers, compactors, balers, car wash systems, internal engine components, etc.;
- identification products (13.2%): industrial marking and coding systems used to code information on products, product traceability, etc.
Net sales are distributed geographically as follows: the United States (55.8%), Americas (8.1%), Europe (20.8%), Asia (11%) and other (4.3%).