Do You Know How Your ATMs Are Performing?

December 21, 2014

Do You Know How Your ATMs Are Performing?

Reports - It's difficult to know how your business is doing without them. That's why DC Payments offers a 24/7 Web Reporting service to its ATM customers. Our advanced Web-based reporting tools provide you with easy-to-read, detailed reports and help you manage your ATM anywhere, anytime.

Accessible via your computer, Web Reporting consists of a series of easy-to-navigate screens that provide transaction information for your ATM terminals as well as reports listing surcharge revenues and deposits. The service's features include:

  • Secure username and password access to your terminals.
  • Real-time access to ATM information, providing current and historical data.
  • Ability to generate reports in multiple formats, including Adobe Acrobat (PDF), Microsoft Word, Microsoft Excel, and HTML.
  • ATM status updates and error notes, which are also available via email or text message.
Using Web Reporting

Once you're enrolled in Web Reporting, it's easy to get started using the service. You simply log in to see the Web Reporting home page, and from there, you can access a variety of reports.

For example, by clicking Get All Terminals at the page's top right, you can view a quick, real-time snapshot of your terminals. This report provides information such as cash balance, date and time of the last transaction, and terminal status. The report also shows error codes, such as "out of cash" and "paper low."

The left side of the page provides links to additional report options: Transaction Reporting, Deposit Reporting, and Annual Reporting. Each of these options expands to offer a list of available reports. For example, under Transaction Reporting, the Daily Transactions, Annual Statement (see screenshot at right), and New Monthly Statement reports are available.

Get the most from your ATM service

DC Payments' dedicated merchant Web reporting solution helps you understand how your ATMs are performing by tracking activity in real time. It's one of the many services that DC Payments provides our customers to help you get the best function and profitability from your ATMs.

If you have questions about operating or maintaining your ATM, or would like more information on Web Reporting, call DC Payments toll-free at 1-888-414-3733 or email us today.

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