WOONSOCKET - Aetna, a CVS Health company (NYSE: CVS), announced today that 87 percent of its Medicare Advantage (MA) members are in 2024 Medicare Advantage Prescription Drug (MAPD) plans that are rated 4 stars or higher (out of 5 stars) by the Centers for Medicare & Medicaid Services (CMS).
This represents a significant achievement, given the considerably more stringent CMS measurement criteria this year.
'We are committed to delivering outstanding experiences and driving improved health outcomes for our Medicare Advantage members,' said CVS Health President and CEO Karen S. Lynch. 'Our strong 2024 Star Ratings for Aetna are a result of focused execution and seamless collaboration across our entire company. We remain unwavering in our efforts to drive continuous improvement to support our members now and well into the future.'
Our Star Ratings success is largely driven by the improved overall Star Rating (4 stars) of the Aetna National PPO contract. Highlights of the National PPO performance that benefits member health outcomes include:
Improving by nearly one star since last year in the Member Experience (CAHPS) survey domain, where we made significant investments
Sustaining 4+ star performance in the HEDIS and Operations domains in the face of the measurement being significantly harder year-over-year in these domains
Achieving 5 stars in Care Coordination and delivering a 5-star performance for low member complaints and low disenrollment rates
Attaining 5 stars in key measures like Breast Cancer Screening, Controlling Blood Pressure, Diabetes Eye Exam and the Annual Flu Vaccine
Delivering a strong 5-star performance in the Part D quality improvement measure that assesses yearly improvements across all Part D measures
'These results also reflect the dedication of the entire Aetna Medicare team, who is deeply committed to providing exceptional service to our members every day,' said Terri Swanson, president of Aetna Medicare. 'This commitment, coupled with a thoughtful focus on benefits that matter most, enables us to offer individual MA members more choices, added value and greater flexibility to help with everyday expenses. Our team stands ready to guide consumers across the country to choose a high-quality plan that's right for their individual needs.'
About CVS Health
CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues - including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health - whether that's managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
About Aetna
Aetna, a CVS Health company, serves an estimated 36 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates.
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
Contact:
Ethan Slavin
Tel: 860-273-6095
Email: Ethan.Slavin@CVSHealth.com
CVS HEALTH CORPORATION 
