Credit Suisse : Sustainability Report

I have had the immense privilege of being Chairman of Credit Suisse for ten years. In that time, societal expectations have grown for corporations, and rightfully so. We are called upon to play an active role in tackling the pressing environmental, social and governance issues that will set the course for future generations.

I am proud of our progress on sustainability, particularly in the last year. It reflects the spirit of innovation and responsibility that has been in our bank's DNA since its creation over 160 years ago. This report highlights our deep commitment to advancing our ESG strategy by serving our clients and reducing our own carbon footprint. I am delighted that my colleague Iris Bohnet is serving as the first Sustainability Leader within the Board of Directors to ensure a governance structure that helps us deliver our ambitions.

Our success starts with our people. This Sustainability Report confirms our firm belief that having a diverse workforce and inclusive culture strengthens our ability to generate best-in-class sustainable solutions.

Sustainability is essential to good business strategy. ESG consider-ations have become even more critical due to the widespread economic and social disruption caused by the COVID-19 pandemic.

In 2020, we enhanced our sustainability strategy at Credit Suisse, determined to meet the needs of our clients, our employees, our shareholders and the communities in which we operate. We adapted our organizational structure to drive accountability for ESG with the creation of the Sustainability, Research & Investment Solutions organization, with Executive Board leadership. We strengthened our own commitments to Diversity & Inclusion and launched our first-ever purpose statement to infuse our values into our daily working lives.

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Listen to Thomas Gottstein talk about the power of being a purpose-led bank

I am delighted to share this updated Sustainability Report to underscore how our purpose will propel our efforts. This is my commitment, and I look forward to raising the bar even higher in 2021.

Foreword

The year 2020 was unlike any other in our lifetimes. The COVID-19 pan-demic had severe effects on families, markets, economies and society. It changed how we think about and deliver healthcare, education and technology, while reconfiguring how we engage with each other, our environment and our communities.

Financial insti-tutions such as ours have an important role to play in society.

The crises of 2020 crystallized the importance of embracing Environmental, Social and Governance (ESG) standards not as an impediment to economic prosperity, but as an essential ingredient. Applying an ESG lens to business strategy is crucial to generating great results for clients, employees, shareholders and society at large.

As a global company operating in some 50 countries, we at

Credit Suisse continuously reflect on our own place in the world, particularly in the past year. Financial institutions such as ours have an important role to play in society, whether it is providing capital, participating in financial markets, facilitating infrastruc-ture development or managing wealth.

Persevering through 2020 for

Credit Suisse included transitioning to a remote working readiness of around 90%, providing antibody testing to our staff,maintaining our liquidity and capitalpositions during the market disruptions and providing loans to small and medi-um-sized enterprises. We are also proud that our employees raised approximately CHF 25 million through a donor-matching program to support charities working to mitigate the hardship caused by the pandemic.

As we adapted to the challenges of the pandemic, we made important changes to our business strategy, including the creation of a single, global Investment Bank, the merger of the Risk and Compli-ance functions, and accelerated digitaliza-tion. Crucially, in July 2020 we created SRI - Sustainability, Research & Invest-ment Solutions - elevating our efforts around ESG in order to deliver a compre-hensive, systematic strategy across the bank.

Iris Bohnet Board of Directors Sustainability Leader

This report is an integral part of our ongoing dialogue with stakeholders and we are delighted to share with you details of our ESG strategy in the context of our enhanced efforts that started in July 2020. Based on our engagement with stakeholders across the ESG ecosystem, this report has several new features to enhance our transparency regarding the TCFD (Task Force on Climate-related Financial Disclosures) recommendations and, for the first time, select SASB (Sustainability Accounting Standards Board) disclosures.

We have already made great progress thanks to the engagement and dedication of our colleagues around the world. We have much more to do in order to ensure we deliver on our ambitions that match the scale of the challenges we all face to secure a more sustainable planet, a more inclusive society and long-term economic prosperity.

Thank you for engaging with us as we continue to drive our sustainability strategy at Credit Suisse. We are excited to be on this journey together with you.

Iris Bohnet

Lydie Hudson

Lydie Hudson CEO Sustainability, Research & Investment Solutions

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Iris Bohnet and Lydie Hudson discuss the year in ESG at Credit Suisse: