Convergys Newsroom

Convergys Lake Mary to Participate in National Veterans Open House Day
January 23, 2014

(Cincinnati & Orlando, FL; January 23, 2014)  Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting a Veterans open house at its contact center in Lake Mary, Florida.
Although everyone is welcomed to visit our open house, this event is targeted to veterans and military spouses.  In 2013, Lake Mary hired nearly 150 veterans and military spouses.

Interested candidates are invited to attend the open house from 10:00 a.m. to 2:00 p.m. on Tuesday, January 28 at Convergys, 225 International Parkway Lake Mary, FL 32746. Candidates may also apply online at www.careers.convergys.com.

New employees will provide inbound customer service, sales, and troubleshooting support to our various clients.

"We are looking for highly motivated individuals to handle inbound calls from customers. Potential employees must have exemplary customer service and communication skills, proficient computer literacy, passion for new technologies, and preferred sales experience," said Michele Griffin, site leader for the Convergys' contact center in Orlando. "Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations management, recruitment, or training. In fact, more than 70 percent of Convergys' customer service managers began their careers as agents, and we are known for the internal promotion of our employees. As we are a worldwide company with over 82,000 employees, opportunities exist around the globe, in locations such as India and the Philippines."

Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees receive incentives for top performance and a variety of other areas that help nurture a professional, yet fun and exciting environment.

Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys

As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our over 82,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, andanalytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)


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